Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 2, 3 and 4 stars

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A
Alighieri V.
Rating: 3 out of 5
following a purchase from 20/10/2022
Fast delivery,discreet,but disappointed with the quality of the flowers,small heads and very dry,almost crumbs.second time this has happened to me!!!!
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Response from 321cbd
Hello and thank you for your comment. We invite you to write to our customer service, if you notice any anomaly upon receipt of your package, accompanied by a photo of the product received. Our customer service is always available for any anomalies encountered upon receipt of your order. The 321 CBD team
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Fabrice U.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good value for money. Fast delivery. Satisfied with my orders.
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Armony V.
Rating: 3 out of 5
following a purchase from 15/10/2022
I find the quantities smaller and smaller, even though I always take the same grammage.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
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Franville J.
Rating: 3 out of 5
following a purchase from 15/10/2022
Delivery a bit long! Information on product consumption and quantity very hard to find. In short, it's empiricism that counts! Otherwise a quality and effective product!
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers' needs and requests.
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Vincent
Rating: 4 out of 5
following a purchase from 12/10/2022
Satisfied with my purchase, despite a doubt when ordering for the first time on a Site. Order received quickly However, it may be premature, but I didn't feel any effect with the products I ordered. I don't think I'll order again if I don't feel any effect after using all the products I ordered.
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Didier P.
Rating: 4 out of 5
following a purchase from 12/10/2022
Good product Nothing to add
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Globe
Rating: 4 out of 5
following a purchase from 12/10/2022
Rather fast delivery, I recommend.
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Joel R.
Rating: 2 out of 5
following a purchase from 06/10/2022
I ordered oil for my aches and pains and for my sleep. One of 5% zero effect, another of 15% slightly better for aches and pains with 30 drops in one dose. Expensive for not much
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Response from 321cbd
Thank you for your comment and we are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, their body and their needs. There's no such thing as a perfect dose, as each person reacts differently to CBD.
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Alex
Rating: 2 out of 5
following a purchase from 06/10/2022
CBD flowers delivered far too dry, very weak taste (perhaps this explains why). Disappointing.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team
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Stephen B.
Rating: 3 out of 5
following a purchase from 05/10/2022
Disappointed by the taste
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Response from 321cbd
Thank you for your comment. We are sorry that your first order on our website did not convince you. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
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Coco
Rating: 4 out of 5
following a purchase from 02/10/2022
Good product smell taste not disappointed
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Sebastien H.
Rating: 3 out of 5
following a purchase from 30/09/2022
I came across a relatively dry product
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Response from 321cbd
We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Stephanie B.
Rating: 3 out of 5
following a purchase from 26/09/2022
I used to get 50% off quite regularly. That's why I used to order from 321cbd. This is no longer the case, so I'm thinking of going to another retailer.
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Response from 321cbd
Thank you for your comment. When there are offers on our website, you will be informed by e-mail or SMS. The next offers should arrive soon :)
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some beds contain a lot of branches
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some batches contain many branches.
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Cyril K.
Rating: 4 out of 5
following a purchase from 21/09/2022
Good quality, fast delivery. No complaints
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Johann S.
Rating: 4 out of 5
following a purchase from 21/09/2022
Belles Têtes Légèrement resineuses
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Patricia P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Corresponds to the description, Good product.
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Dawe
Rating: 4 out of 5
following a purchase from 17/09/2022
good quality
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Lara G.
Rating: 2 out of 5
following a purchase from 17/09/2022
Disappointed with this order! I order often because I love your products but this is the 2nd order I've had a problem with. My first problem was solved magnificently with a free 25g bag of ringo's gift. There are a LOT of branches on this order... On previous orders, what I liked was that the sorting and pruning were perfect! It's a shame
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Response from 321cbd
Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.
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Client
Rating: 3 out of 5
following a purchase from 17/09/2022
The parcel arrived with a 2 week transport delay and the seedlings were in a sorry state. The seller is not to blame, but the carrier is.
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Response from 321cbd
Hello
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David H.
Rating: 3 out of 5
following a purchase from 16/09/2022
Shipment took too long. Ordered on 05/09/22. No delivery on 27/09/22
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Response from 321cbd
We are sorry to hear that your experience with us did not meet your expectations. We would like to rectify the situation and will be contacting you to resolve the issue.
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Emilie G.
Rating: 4 out of 5
following a purchase from 15/09/2022
Very good Delivery quality
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Ash
Rating: 4 out of 5
following a purchase from 15/09/2022
Order and delivery ok. A little disappointed with the quality of the product. But ok.
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Jocelyn R.
Rating: 4 out of 5
following a purchase from 15/09/2022
Regular product needs additional drying for good combustion satisfied
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Sarah
Rating: 4 out of 5
following a purchase from 14/09/2022
Unfortunately my parcel was lost, I had to claim it... That's why I didn't give it 5 stars.
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Ronan M.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good site. I ordered Freez Kush, a cbd flower that I did not know. Consumed with a portable vapo ( Zeus Arc GT ). Very good smell, good taste, good flavors. The Freez flowers are beautiful and compact. At 321cbd, promos and big discounts are frequent. Delivery is fast and discreet, although sometimes the tracking system doesn't work, but that may be due to the post office.
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Philippe N.
Rating: 4 out of 5
following a purchase from 14/09/2022
the black resin is just about right but the other 2 are not for me
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Aucun N.
Rating: 2 out of 5
following a purchase from 14/09/2022
Decu no contact
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
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Eric L.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good reaction from the service department, quick return of the product due to poor quality, unfortunately the new one is no better. Used to superior product quality before, too bad. It must be a batch or a bad series. I'll let some time go by, maybe I'll come back.
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Françoise R.
Rating: 4 out of 5
following a purchase from 14/09/2022
My German Shepherd has stage 4 hip dysplasia. He was really suffering, he's 9 1/2 years old and I didn't want to operate so I tried cbd as a last resort. He's been on the treatment for a week now and he's better already, so I'm still hopeful!
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Marie-Rose
Rating: 4 out of 5
following a purchase from 13/09/2022
nina lemon good product, good manicure, light lemon taste
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Jen D.
Rating: 4 out of 5
following a purchase from 13/09/2022
Sympathetic choice especially on resins and fast shipping Promo really good but not often enough lol Fast shipping and discreet package..in short g2g
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Gilles L.
Rating: 4 out of 5
following a purchase from 10/09/2022
The quality of the flowers is perfect, the discreet packaging in printer cartridge mode is perfect too, because the clever kids at the post office have fun opening the bubble envelope to see what's inside, and the fact that it's discreet means they don't look any further, and they're also missing the little gift that feels good, otherwise there's nothing to say.
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Ludovic S.
Rating: 4 out of 5
following a purchase from 03/09/2022
Very good, I recommend
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Patrick M.
Rating: 4 out of 5
following a purchase from 02/09/2022
On the whole, the cbd flowers are good but some don't taste as advertised, which is a pity... I recommend this site because I'm quite satisfied with it ??????
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Bernard F.
Rating: 4 out of 5
following a purchase from 01/09/2022
Good value for money. Fast delivery.
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Dyru
Rating: 3 out of 5
following a purchase from 01/09/2022
The time on the website is 24 to 48 hours, but I had to wait 4 days. Double the advertised time?
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Response from 321cbd
Thank you for your comment. In view of the high volume of orders due to previous offers and as indicated on our website, delays may have occurred in the processing and dispatch of orders and we apologize for this. According to the colissimo tracking system, your order has been delivered today and we hope you have received it safely. The 321CBD team.
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Tony B.
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good site, I don't give five stars for the price.
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Jean-François G.
Rating: 3 out of 5
following a purchase from 01/09/2022
Quality product all right but delivery much too late, 6 days ??
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Response from 321cbd
Thank you for your return. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. Your parcel was picked up by our carrier on September 08, 2022. According to the colissimo tracking system, your package was delivered on Saturday, September 10. The 48H delivery is effective from the moment your order has the shipped status. The 321CBD team.