The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Thank you for your comment. We are sorry that your first order on our website did not convince you. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
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Coco
Rating: 4 out of 5
following a purchase from 02/10/2022
Good product smell taste not disappointed
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Sebastien H.
Rating: 3 out of 5
following a purchase from 30/09/2022
I came across a relatively dry product
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Response from 321cbd
We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Stephanie B.
Rating: 3 out of 5
following a purchase from 26/09/2022
I used to get 50% off quite regularly. That's why I used to order from 321cbd. This is no longer the case, so I'm thinking of going to another retailer.
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Response from 321cbd
Thank you for your comment. When there are offers on our website, you will be informed by e-mail or SMS. The next offers should arrive soon :)
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some beds contain a lot of branches
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some batches contain many branches.
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Cyril K.
Rating: 4 out of 5
following a purchase from 21/09/2022
Good quality, fast delivery. No complaints
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Johann S.
Rating: 4 out of 5
following a purchase from 21/09/2022
Belles Têtes Légèrement resineuses
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patricia P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Corresponds to the description, Good product.
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DAWE
Rating: 4 out of 5
following a purchase from 17/09/2022
good quality
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Lara G.
Rating: 2 out of 5
following a purchase from 17/09/2022
Disappointed with this order! I order often because I love your products but this is the 2nd order I've had a problem with. My first problem was solved magnificently with a free 25g bag of ringo's gift. There are a LOT of branches on this order... On previous orders, what I liked was that the sorting and pruning were perfect! It's a shame
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Response from 321cbd
Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.
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Client
Rating: 3 out of 5
following a purchase from 17/09/2022
The parcel arrived with a 2 week transport delay and the seedlings were in a sorry state. The seller is not to blame, but the carrier is.
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Response from 321cbd
Hello
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David H.
Rating: 3 out of 5
following a purchase from 16/09/2022
Shipment took too long. Ordered on 05/09/22. No delivery on 27/09/22
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Response from 321cbd
We are sorry to hear that your experience with us did not meet your expectations. We would like to rectify the situation and will be contacting you to resolve the issue.
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Emilie G.
Rating: 4 out of 5
following a purchase from 15/09/2022
Very good Delivery quality
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ASH
Rating: 4 out of 5
following a purchase from 15/09/2022
Order and delivery ok. A little disappointed with the quality of the product. But ok.
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jocelyn R.
Rating: 4 out of 5
following a purchase from 15/09/2022
Regular product needs additional drying for good combustion satisfied
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Sarah
Rating: 4 out of 5
following a purchase from 14/09/2022
Unfortunately my parcel was lost, I had to claim it... That's why I didn't give it 5 stars.
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Ronan M.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good site. I ordered Freez Kush, a cbd flower that I did not know. Consumed with a portable vapo ( Zeus Arc GT ). Very good smell, good taste, good flavors. The Freez flowers are beautiful and compact. At 321cbd, promos and big discounts are frequent. Delivery is fast and discreet, although sometimes the tracking system doesn't work, but that may be due to the post office.
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philippe N.
Rating: 4 out of 5
following a purchase from 14/09/2022
the black resin is just about right but the other 2 are not for me
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Aucun N.
Rating: 2 out of 5
following a purchase from 14/09/2022
Decu no contact
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
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Eric L.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good reaction from the service department, quick return of the product due to poor quality, unfortunately the new one is no better. Used to superior product quality before, too bad. It must be a batch or a bad series. I'll let some time go by, maybe I'll come back.
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Françoise R.
Rating: 4 out of 5
following a purchase from 14/09/2022
My German Shepherd has stage 4 hip dysplasia. He was really suffering, he's 9 1/2 years old and I didn't want to operate so I tried cbd as a last resort. He's been on the treatment for a week now and he's better already, so I'm still hopeful!
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Marie-Rose
Rating: 4 out of 5
following a purchase from 13/09/2022
nina lemon good product, good manicure, light lemon taste
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jen D.
Rating: 4 out of 5
following a purchase from 13/09/2022
Sympathetic choice especially on resins and fast shipping Promo really good but not often enough lol Fast shipping and discreet package..in short g2g
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GILLES L.
Rating: 4 out of 5
following a purchase from 10/09/2022
The quality of the flowers is perfect, the discreet packaging in printer cartridge mode is perfect too, because the clever kids at the post office have fun opening the bubble envelope to see what's inside, and the fact that it's discreet means they don't look any further, and they're also missing the little gift that feels good, otherwise there's nothing to say.
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Ludovic S.
Rating: 4 out of 5
following a purchase from 03/09/2022
Very good, I recommend
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Patrick M.
Rating: 4 out of 5
following a purchase from 02/09/2022
On the whole, the cbd flowers are good but some don't taste as advertised, which is a pity... I recommend this site because I'm quite satisfied with it ??????
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Bernard F.
Rating: 4 out of 5
following a purchase from 01/09/2022
Good value for money. Fast delivery.
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Dyru
Rating: 3 out of 5
following a purchase from 01/09/2022
The time on the website is 24 to 48 hours, but I had to wait 4 days. Double the advertised time?
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Response from 321cbd
Thank you for your comment. In view of the high volume of orders due to previous offers and as indicated on our website, delays may have occurred in the processing and dispatch of orders and we apologize for this. According to the colissimo tracking system, your order has been delivered today and we hope you have received it safely. The 321CBD team.
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Tony B.
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good site, I don't give five stars for the price.
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JEAN-FRANçOIS G.
Rating: 3 out of 5
following a purchase from 01/09/2022
Quality product all right but delivery much too late, 6 days ??
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Response from 321cbd
Thank you for your return. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. Your parcel was picked up by our carrier on September 08, 2022. According to the colissimo tracking system, your package was delivered on Saturday, September 10. The 48H delivery is effective from the moment your order has the shipped status. The 321CBD team.
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Pascal
Rating: 4 out of 5
following a purchase from 01/09/2022
Everything's perfect except for one detail: the branches are quite heavy. Fewer branches!
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.
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Herve C.
Rating: 4 out of 5
following a purchase from 01/09/2022
Perfect thank you too bad many products out of stock late delivery due to the post nothing to do with the site I recommend
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Puech C.
Rating: 3 out of 5
following a purchase from 01/09/2022
Hello bcp too many branches in flowers Ringo s gilf too bad and I did not receive the grinder offered for any order placed before 11/9 but overall pretty good to see for a possible other order
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are forwarded to the quality department so that we can always listen to and respond to our customers' requests. This enables us to improve and prosper. We invite you to attach a photo of the variety you have received. Once this has been done, we will forward your complaint to the quality department so that we can resolve your dispute as quickly as possible. The grinder offer was for a limited time during the week of August 15 to 21, and was also a limited offer depending on stock. The 321CBD team.
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Lolo
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good product, it's a pity that delivery times are not respected.
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Guest
Rating: 4 out of 5
following a purchase from 01/09/2022
order received promptly
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patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Super I recommend
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patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Au top.super
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Chica L.
Rating: 2 out of 5
following a purchase from 29/08/2022
The site is well designed and the prices are affordable, which is a big plus point! This site was recommended to me by a friend, who is very satisfied. However, not having received my order despite the fact that it says "delivered to my mailbox" on September 5th, I took the liberty of writing them two emails to which I still haven't had an answer. I've had to pay for more than 100? I would have liked to have been able to give you my opinion on the different varieties I had ordered...but for the moment, it's going to be complicated...?
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Response from 321cbd
Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.
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Sylvain A.
Rating: 4 out of 5
following a purchase from 28/08/2022
Clean satisfied fast delivery corect taste corresponds to the advertisement on 10 I will put 7 on 10 on the quality of the cbd better than in the sector and at a reasonable price and perfect packaging go 8 on 10 is my 4 stars on 5 good continuations
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