Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 094 published reviews

Summary of reviews

The store delivers with speed and reliability, providing fast, careful delivery and express shipping that keeps customers updated and satisfied. Product quality is repeatedly praised, with many noting excellent value for money, high-quality CBD products, and well-packaged items that meet expectations. Customer service and experience stand out through attentive, responsive support and a consistently smooth ordering process, with several notes of repeat orders and strong recommendations.

Reviews 2, 3 and 4 stars

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Pascal
Rating: 4 out of 5
following a purchase from 01/09/2022
Everything's perfect except for one detail: the branches are quite heavy. Fewer branches!
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The 321CBD team.
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Herve C.
Rating: 4 out of 5
following a purchase from 01/09/2022
Perfect thank you too bad many products out of stock late delivery due to the post nothing to do with the site I recommend
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Puech C.
Rating: 3 out of 5
following a purchase from 01/09/2022
Hello bcp too many branches in flowers Ringo s gilf too bad and I did not receive the grinder offered for any order placed before 11/9 but overall pretty good to see for a possible other order
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are forwarded to the quality department so that we can always listen to and respond to our customers' requests. This enables us to improve and prosper. We invite you to attach a photo of the variety you have received. Once this has been done, we will forward your complaint to the quality department so that we can resolve your dispute as quickly as possible. The grinder offer was for a limited time during the week of August 15 to 21, and was also a limited offer depending on stock. The 321CBD team.
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Lolo
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good product, it's a pity that delivery times are not respected.
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Guest
Rating: 4 out of 5
following a purchase from 01/09/2022
order received promptly
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Patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Super I recommend
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Patricia P.
Rating: 4 out of 5
following a purchase from 29/08/2022
Au top.super
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Chica L.
Rating: 2 out of 5
following a purchase from 29/08/2022
The site is well designed and the prices are affordable, which is a big plus point! This site was recommended to me by a friend, who is very satisfied. However, not having received my order despite the fact that it says "delivered to my mailbox" on September 5th, I took the liberty of writing them two emails to which I still haven't had an answer. I've had to pay for more than 100? I would have liked to have been able to give you my opinion on the different varieties I had ordered...but for the moment, it's going to be complicated...?
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Response from 321cbd
Thank you for your feedback. In view of the large number of customers during our previous promotional offer. Customer Service does its utmost to respond to every request. 321CBD is committed to ensuring that every order placed on our online store reaches its destination safely. Unfortunately, we were unable to locate your request with our customer service department. If the dispute has not yet been resolved, we invite you to go to your post office (this can be done by telephone or via the post office website) and give them your tracking number to dispute the delivery of your parcel. This is important to avoid this kind of incident happening again in the future. Once this has been done, the Post Office will indicate it on your tracking number, which will enable us to resend your parcel. You can then contact our customer service department by telephone or via the contact form, and we will send you a new parcel at our expense. The 321CBD team.
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Sylvain A.
Rating: 4 out of 5
following a purchase from 28/08/2022
Clean satisfied fast delivery corect taste corresponds to the advertisement on 10 I will put 7 on 10 on the quality of the cbd better than in the sector and at a reasonable price and perfect packaging go 8 on 10 is my 4 stars on 5 good continuations
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Quentin B.
Rating: 4 out of 5
following a purchase from 28/08/2022
Very good site, choice, follow-up, simplicity, the articles are good and the discounts or gifts sometimes offered incite to order always via this site.
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Sinan U.
Rating: 4 out of 5
following a purchase from 28/08/2022
Hello very satisfied with the site fast delivery
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Nicole R.
Rating: 3 out of 5
following a purchase from 27/08/2022
Difficult to dose Always difficult to put to sleep
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Response from 321cbd
Thank you for your feedback. A 10 ml bottle of Full Spectrum Nerobi 10% CBD oil contains approximately 200 drops of 5 mg CBD each. In general, consumers take between 50 mg and 250 mg of CBD per day, or 10 to 50 drops per day. Of course, this dosage varies from person to person, depending on their needs, pain, feelings and experience with CBD. Although there's no risk of overdosing or side effects with this natural product, it's best to start with a low dose and gradually increase to maximize the benefits of CBD. If after a few weeks the desired effects are still not present, we invite you to switch to an oil with a higher CBD content. The 321CBD team.
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Mony
Rating: 4 out of 5
following a purchase from 26/08/2022
Hello, It's a bit early to be very objective about CBD because I've only been using it since last Friday, less than a week ago, but I must admit that my neck hurts less and my knees hurt more when I take 5% at a rate of 6 drops a day. I also give some to my 14 1/2 year old dog, who has trouble getting up, and I've noticed a slight improvement! We'll have to wait a little longer, I think, but the results are promising!
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Mickaël
Rating: 4 out of 5
following a purchase from 25/08/2022
Satisfactory product, nothing to say apart from the price of CBD, which I still find a little expensive compared with "real" weed.
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Cynthia H.
Rating: 3 out of 5
following a purchase from 20/08/2022
Moon rock was drying up, when it usually doesn't.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
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Anthony M.
Rating: 4 out of 5
following a purchase from 19/08/2022
On the whole very satisfactory except that from time to time it is too dry at many branches but otherwise by its impeccable.
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. The 321CBD team.
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Francois
Rating: 3 out of 5
following a purchase from 16/08/2022
Good value for money
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Response from 321cbd
Thank you for your feedback. ?? The 321CBD team
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Michel D.
Rating: 4 out of 5
following a purchase from 16/08/2022
Good but delivered very late
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Response from 321cbd
Thank you for your return. Our carrier delivers within 48 hours in metropolitan France. You can track the progress of your parcel using your tracking number, available directly in your customer area or by e-mail. If the delay is too long, you can go to your nearest post office to give them your tracking number, so they can give you more information about the progress of your parcel. Our after-sales service remains at your entire disposal if your parcel has suffered an incident, or other, we can agree on a solution together. The 321CBD team.
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Monika A.
Rating: 4 out of 5
following a purchase from 15/08/2022
Excellent product
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Jojo
Rating: 3 out of 5
following a purchase from 15/08/2022
2nd order on this site and delivery on time (about 4 working days). Concerning this 2nd order, I was supposed to receive a grinder as a gift but it was not in the package I received. Too bad... What's more, regarding the 20 + 5g grass I ordered, some very nice buds (12.4g/25g) hid the misery that was underneath (12.6g all the same!)... i.e. pseudo mulched buds, i.e. all flat, not very fleshy and not trimmed at all. Disgraceful... Finally, are the CBD levels mentioned real (e.g.: 24.7% for the herb ordered) in view of the scientific evidence which explains that flowers have an average CBD/THC ratio of 20/1, i.e. a CBD level of 6% for 0.3% THC?
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Stephanie B.
Rating: 4 out of 5
following a purchase from 13/08/2022
As requested, fast delivery. What I like most is the 50% discount.
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Sandrine V.
Rating: 2 out of 5
following a purchase from 13/08/2022
I don?t find much difference for my osteoarthritis pain compared to the CBD capsules I took,
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Response from 321cbd
Thank you for your feedback. We are sorry that our product was unable to satisfy your request. We invite you to contact our customer service team, who will be happy to work with you to find a suitable solution. The 321CBD team
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Pierre P.
Rating: 4 out of 5
following a purchase from 03/08/2022
Hello, I may have misread, but I was surprised that moonrock was in resin form. Perhaps a stronger visual indication would be in order. For improvement purposes, of course. Best regards,
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Guillaume D.
Rating: 4 out of 5
following a purchase from 03/08/2022
Package received on time, moonrock not easy to crumble but taste and effect are there!
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Julien
Rating: 4 out of 5
following a purchase from 02/08/2022
A few branches on my last order... But the other times CT nickel... thanks 321cbd!
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Ju L.
Rating: 4 out of 5
following a purchase from 02/08/2022
Very good cbd flowers,fast delivery.
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Gilles D.
Rating: 4 out of 5
following a purchase from 01/08/2022
Delay longer than expected 4 days instead of 48h, it must be the vacation effect. Always happy with the products... I recommend cbd 321
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Customer
Rating: 2 out of 5
following a purchase from 01/08/2022
I am very disappointed. I ordered super afghan resin and I didn't receive this resin at all but another one. Then I put a normal negative review since I didn't receive what I wanted and now my review is still not validated whereas my positive review on moonrock was validated when I added it after the resin. I will no longer recommend this site.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are forwarded to the quality department so that we can always listen to our customers and meet their needs. This enables us to improve and prosper. A response has been sent to your evaluation in order to understand and regularize this dispute in the best possible conditions. The 321CBD team.
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Manuela R.
Rating: 3 out of 5
following a purchase from 31/07/2022
Quite satisfied on the whole...it's a pity that by always ordering the same kind I don't always get the same quality, and haven't for a long time.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch is slightly different in appearance and fragrance from the next. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team.
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Penny V.
Rating: 3 out of 5
following a purchase from 30/07/2022
It was an attempt to stop smoking...I prefer oil or capsules.
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Response from 321cbd
Thank you for your feedback. We offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service, who will be happy to be available to find a variety to suit your criteria or possibly find a suitable solution together. The 321CBD team
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Marie Therese M.
Rating: 3 out of 5
following a purchase from 27/07/2022
I have enormous pain, treated with opium then morphine, the cb1 makes me cooler but the pain is still there, I ordered 10%, we'll see.
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Response from 321cbd
Thank you for your feedback. We can see that you use 10% oil. In general, consumers take between 10 and 50 drops per day. Of course, this dosage varies from person to person, depending on their needs, pain, feelings and experience with CBD. Although there's no risk of overdosing or side effects with this natural product, it's best to start with a low dose and gradually increase to maximize the benefits of CBD. We invite you to contact our customer service team, who will be happy to help you find the right dosage and product for your needs. The 321CBD team.
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Brigitte B.
Rating: 4 out of 5
following a purchase from 25/07/2022
not ideal for making herbal teas
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Emilie M.
Rating: 4 out of 5
following a purchase from 25/07/2022
Bjr? I like this site because there are many promotions 50% on all products. Thanks ?
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Response from 321cbd
Hello, Your support is much appreciated, we thank you for your feedback... The 321CBD team
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Munette
Rating: 4 out of 5
following a purchase from 24/07/2022
Perfect site, for the quality of the cbd, the ultra fast delivery, the friendly telephone service. Please continue, thank you.
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Response from 321cbd
We would like to thank you for the comment you shared with us. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams ... The 321CBD team
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Sebastien R.
Rating: 4 out of 5
following a purchase from 24/07/2022
Ordered on Thursday, received on Tuesday - a bit long for me!
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Response from 321cbd
Thank you for taking the time to share your opinion. Packages are dispatched within 48 hours (working days) for orders placed and paid for before 2:00 pm. Orders placed after 2:00 pm are prepared and dispatched the following day. As some sorting centers do not work at weekends, shipments resume the following Monday. The 321CBD team
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Valentin
Rating: 4 out of 5
following a purchase from 23/07/2022
very good quality, fast shipping
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Vincent T.
Rating: 3 out of 5
following a purchase from 23/07/2022
First order of ringo gift was tiptop! The second from Orange bud was a little less so, the heads weren't dry and there was no smell :-/
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Response from 321cbd
Thank you for your review. We are delighted that you enjoyed our Ringo's Gift variety. However, we are sorry that we did not meet your expectations with this second order of the Orange Bud variety. In order to provide you with an impeccable service, we invite you to contact our customer service department as soon as you receive your order, with a photo of the product, if you encounter a problem. Our customer service team will be happy to help you resolve the issue. The 321CBD team.
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Xavier
Rating: 3 out of 5
following a purchase from 22/07/2022
Fast shipping and receipt as usual. However, 2 out of 4 packages (of 5g) weigh 4.4g. I'm not making a complaint, I'm just pointing it out because it's never happened before.
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Response from 321cbd
Thank you for your feedback. We're sorry if there was an error in grammage, as this can sometimes happen, but if it does, we're always ready to rectify the situation. We invite you to write to our customer service department if you notice an anomaly on receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The 321CBD team
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Myriam C.
Rating: 3 out of 5
following a purchase from 22/07/2022
Fast delivery but the moonrock is very hard compared to others. So very disappointed this time. Other times other cbd very good
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Response from 321cbd
Thank you for your feedback. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our guests' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
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Michael
Rating: 4 out of 5
following a purchase from 22/07/2022
Good taste Now the relaxing effect is rather average. Maybe 5% too light
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Response from 321cbd
Thank you for your feedback. This concentrated product is already more than sufficient to induce instant relaxing effects in inexperienced or occasional users. The broad-spectrum 5% CBD oil provides very powerful natural effects. It can be regarded as a light-effect oil that accompanies its consumer stress-free throughout the day, and even at night in the face of mild sleep disturbances. Broad-spectrum CBD oil offers muscle and mind relaxation, making days less stressful and the mind more focused. We recommend starting with 5 to 10 drops a day, for example, then increasing doses as you go along if the effects aren't strong enough. As a general rule, consumers take 50 mg to 250 mg of CBD a day, or 20 to 60 drops a day. We invite you to contact our customer service team, who will be happy to provide you with any further information you may require. The 321CBD team.