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G
Rating: 3 out of 5
It's a shame that the package took a week to arrive due to the carrier who does not notify and does not take the necessary steps when we have them on the phone.
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Customer reviews of 321cbd
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews
Summary of reviews
The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Reviews 2, 3 and 4 stars
Reset filtersC
Rating: 2 out of 5
Did not receive the free pouch
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S
Rating: 2 out of 5
I have two stars because I usually order here, I have never been disappointed before. The offer sold with 10g free is false. I received a flat burnt head instead.
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Response from 321cbd
Hello,
First of all, we would like to thank you for your loyalty to 321CBD.
Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.
If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.
In your case, it is a display error that has now been identified and corrected.
We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.
Best regards,
The 321CBD team
First of all, we would like to thank you for your loyalty to 321CBD.
Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.
If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.
In your case, it is a display error that has now been identified and corrected.
We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.
Best regards,
The 321CBD team
Y
Rating: 4 out of 5
P
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D
Rating: 2 out of 5
One of the purchases has very bad taste, I am disappointed.
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C
Rating: 4 out of 5
Interesting choices on the site, fast delivery, I ordered CBD puffs in kush and mint flavors, very pleasant to vape, I think with the quantity I got about 400 puffs. The format is practical and nice. However, I did not feel the relaxing effect of CBD that I was looking for.
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A
Rating: 4 out of 5
Super satisfied, great products, good prices, I can only recommend further, the flowers are very good
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J
Rating: 4 out of 5
Good product for relaxation, meets my expectations.
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P
Rating: 4 out of 5
The order arrived safely, but the tracking did not update and I thought my package was stuck, but it still arrived.
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J
Rating: 2 out of 5
The weight is okay but it had nothing to do with the product presented and the flavors are not there at all either! Very very disappointed.
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G
Rating: 4 out of 5
No worries about this latest order. The downside is the delivery, DPD is really bad with 5 delivery delays, all of that just for me to end up picking it up at a pickup point. It would be good for you to review or change partners.
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G
Rating: 3 out of 5
The purchase went very well in itself. However, for a first order (and thus account creation), I receive a promo code of 20% to be used on my first purchase... The day after the order... Naturally a bit disappointed as a result.
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F
Rating: 2 out of 5
I did not like the taste of my last order at all.
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S
Rating: 3 out of 5
One product was missing out of the four ordered.
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L
Rating: 3 out of 5
Quality compliant
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Y
Rating: 2 out of 5
We are increasingly finding branches in CBD bags.
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G
Rating: 3 out of 5
To be the most expensive CBD in your catalog, the quality is really mediocre.
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F
Rating: 3 out of 5
So an extraordinary sending and receiving of the product, even faster than a big name in e-commerce lolll! However, I took "Full Spectrum CBD E-liquid with mango" and it tears my throat, impossible to keep vaping! But I will still try another purchase once!
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F
Rating: 4 out of 5
Order delivered to your home in 36 hours. Correct delivery.
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J
Rating: 4 out of 5
Presence of many seeds in some packages, it's a bit of a shame.
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P
Rating: 3 out of 5
My puff wasn't fully charged after about twenty minutes hs
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H
Rating: 3 out of 5
The delivery reached me within three days. Super! But the flowers were very dry, crumbly and had too many stems. Therefore only three stars!
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N
Rating: 3 out of 5
Much better than other CBDs, however if you compare the taste to weed, I'm sorry but it's not good. It tastes as if the CBD has been cooked (like all CBD) at low temperatures to ensure its THC content is 0.2%, which makes it dry and not very good...
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S
Rating: 2 out of 5
Perfect! Except that we now have to go through non-existent or inefficient parcel relays.... 1 month to receive my order 😉 whereas before it was delivered directly to my home 🥳
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E
Rating: 4 out of 5
Good quality, fast delivery. Prices a little expensive.
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V
Rating: 3 out of 5
Order half received. Several calls and e-mails to obtain a refund. Too bad the purchase I received is still of very good quality and satisfies me.
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D
Rating: 4 out of 5
GOOD!
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J
Rating: 3 out of 5
Hello, I prefer to receive this small parcel in my letterbox. Kind regards, J.J.
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S
Rating: 4 out of 5
Perfect for a very tasty infusion.
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D
Rating: 4 out of 5
Tres bonne commende rirn a dire sauf sur la livraison je suis passer par un point relais qui maleureusement et était en vacances la semaine de livraison du coup j'ai di attendre une semaine j'aurais prefer6qu'il change de points relais et me avertisse en tout cas merci
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J
Rating: 4 out of 5
Satisfied but beware of festive periods, paid home delivery is useless. I was delivered a week late. Otherwise good value for money
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A
Rating: 4 out of 5
Order placed easily and smoothly, but delivery took a little too long...
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K
Rating: 2 out of 5
Attractive promotion but product of no real interest. What's more, the site advertises a 48-hour delivery time, but after 3 working days without delivery I wrote to customer service, which never replied. I received the order 5 days after ordering, a long way from the 48h... lousy delivery, unanswered customer service and an expensive product compared to the quality.
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P
Rating: 4 out of 5
At the top
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S
Rating: 3 out of 5
Lower quality than other times
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G
Rating: 3 out of 5
Incomplete order
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L
Rating: 4 out of 5
Very good quality
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F
Rating: 4 out of 5
Fine
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C
Rating: 4 out of 5
I ordered the same product on 2 different sites and paid 2 different prices...from simple to double.....the 2 orders received were sent from the same supplier... Can you tell me why? Sincerely Chadburn Chantal Can you give me more information?
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Response from 321cbd
Hello,
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
P
Rating: 4 out of 5
Very easy to navigate
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
The 321 CBD team