The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Order still not received since September 6.... I'm disappointed, which explains the stars. But we have to be honest, this problem of late reception is rare, I've been a customer for a long time and I've never had such a long wait for reception. Very good site and quick telephone response. I was delivered on the 18th.
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that you have not yet received your parcel. If your parcel has not been delivered by the end of the day, please contact our customer service department to find a solution together. Thank you for being one of our customers and for your trust. The 321 CBD team
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VÉRO
Rating: 5 out of 5
following a purchase from 06/09/2023
Since the confinement I order from 321CBD! Satisfied with the products and prices! I regularly recommend and often sponsor friends, who in turn become loyal customers. It's proof that there's something in it for you!
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Response from 321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
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aurelie B.
Rating: 3 out of 5
following a purchase from 06/09/2023
Good flowers but the delivery took 10 days against the 48h announced. So don't count on the 48h during the sales period, don't be in a hurry (this delay is observed at every sale).
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Response from 321cbd
Hello and thank you for your comment. Indeed, when we propose offers the delivery in 48h cannot unfortunately be guaranteed considering the affluence of the orders. Our team is doing its utmost to ensure that such a long delay does not happen again. We are delighted that you are enjoying our products. The 321 CBD team
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Laetitia E.
Rating: 5 out of 5
following a purchase from 05/09/2023
Serious company that listens to its customers and gives good advice. Products with perfect value for money.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Jean-Charles H.
Rating: 5 out of 5
following a purchase from 05/09/2023
A fast, efficient company I've never been disappointed.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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GUIFFARD Y.
Rating: 5 out of 5
following a purchase from 05/09/2023
Still a very good product, even if I had to wait a little longer.
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Flou
Rating: 5 out of 5
following a purchase from 05/09/2023
Fast shipping and regular promotions
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Bdeuxp
Rating: 5 out of 5
following a purchase from 05/09/2023
I have been a 321 cbd customer for a long time, and I appreciated the responsiveness of customer service this time, as there was a slight delay in my order. To make up for this inconvenience I received a supplement which pleasantly surprised me. The product quality is consistent and good. I recommend 321 cbd
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Response from 321cbd
Hello and thank you for your comment. We would like to thank you for your positive feedback. We are delighted to hear that you are satisfied with our services and products. We always do our utmost to satisfy our customers. The 321 CBD team
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Client
Rating: 5 out of 5
following a purchase from 05/09/2023
The quality is always there. We can't wait for the 70% promotions that have long since expired.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Xavier L.
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast, nothing to say
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Denis B.
Rating: 5 out of 5
following a purchase from 04/09/2023
Choice and fast delivery excellent product
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
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genevieve G.
Rating: 5 out of 5
following a purchase from 04/09/2023
A sick dog who is better thanks to CBD joint pain Me fibromyalgia, better thanks to CBD I share with people I see
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Response from 321cbd
Hello and thank you for your positive comment. We are delighted to hear that your dog is feeling better and that you have also found happiness in our products. The 321 CBD team
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S56
Rating: 5 out of 5
following a purchase from 04/09/2023
Easy ordering, clear and simple website, fast and careful shipping. Everything is as described and meets my expectations.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Clémentine B.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good products, several people around me are very happy with them.
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Gilles D.
Rating: 5 out of 5
following a purchase from 04/09/2023
Compliant order, delivery times respected...
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Très S.
Rating: 5 out of 5
following a purchase from 04/09/2023
What's in it for me?
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Marie H.
Rating: 5 out of 5
following a purchase from 04/09/2023
Always very satisfied, promotions that allow me to take advantage of the products, the quality and the speed of delivery. Don't change a thing.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Cedric
Rating: 5 out of 5
following a purchase from 04/09/2023
Product and delivery time: top!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Chantal
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast delivery. Good product. And, always, useful product information.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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V.
Rating: 5 out of 5
following a purchase from 02/09/2023
I found what I needed for my health problems. The only negative point is that when you receive your parcel everything is open and has leaked, and you have no contact to be able to communicate problems with your parcels.
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Response from 321cbd
Hello and thank you for your positive comment. If you encounter a problem when receiving your parcel, you can contact us either by phone, by chat, or by email via the "contact us" tab. You can also add an attachment to your message. Our after-sales service is always available to respond to your requests. The 321 CBD team
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Piron T.
Rating: 3 out of 5
following a purchase from 02/09/2023
Regular customer since 2021, very good site, good quality products, discounts and reductions are a little discreet and lack visibility. Error on my latest order, I've been waiting a week to receive it ...
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products. We are constantly working to offer you exceptional product quality. Concerning your order, due to the large number of orders during our last offers, a delay may have been observed in the preparation and shipment of orders. We apologize for this inconvenience, and our teams are doing everything in their power to ensure that your parcel reaches you as quickly as possible. The 321 CBD team
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Clémentine B.
Rating: 5 out of 5
following a purchase from 01/09/2023
I am very satisfied with your products, thank you.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
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Pauline M.
Rating: 5 out of 5
following a purchase from 01/09/2023
Very good! During an order, we received one product less. We reported it. The team was very responsive and there were no worries. The products are of good quality. Orders arrive quickly. We are very satisfied! We recommend it!
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Response from 321cbd
Hello, The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
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Cyril D.
Rating: 5 out of 5
following a purchase from 01/09/2023
I recommend it, quality and delivery on time.
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Elodie L.
Rating: 5 out of 5
following a purchase from 31/08/2023
Very good value for money, fast delivery ?
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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gd
Rating: 5 out of 5
following a purchase from 31/08/2023
fast delivery and quality product.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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...
Rating: 5 out of 5
following a purchase from 30/08/2023
Fast, discreet service and very good quality products. I recommend it after a long day, it helps
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Marina C.
Rating: 3 out of 5
following a purchase from 29/08/2023
I've been a customer for nearly 1 year now, and I find that the quality has dropped. Unfortunately, the product is getting drier and drier, which spoils the taste a bit .
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Response from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. We are constantly striving to improve the quality of our products. If you notice an anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
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Matthias A.
Rating: 5 out of 5
following a purchase from 29/08/2023
Product as expected. Fast and efficient shipping
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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David H.
Rating: 5 out of 5
following a purchase from 24/08/2023
Fast delivery and good quality products
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
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Sandrine O.
Rating: 5 out of 5
following a purchase from 23/08/2023
Very relaxing thank you
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they meet your needs. The 321 CBD team
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Fabien D.
Rating: 5 out of 5
following a purchase from 23/08/2023
tres sastifait du services 321cbd.fr rapport qualite prix abordable c op avec livraison offerte depuis 3 ans pas decu
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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pinon G.
Rating: 5 out of 5
following a purchase from 22/08/2023
I bought some for my dog Djaya, who is starting to suffer from artrosis, and it completes her gentle treatment with very good results.
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Response from 321cbd
Hello and thank you for your comment. We are delighted that you are satisfied with our products and that they meet your dog's needs. Thank you also for sharing your positive experience, your satisfaction is important to us. The 321 CBD team
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Gilles D.
Rating: 3 out of 5
following a purchase from 22/08/2023
Bjr. I've been a customer for some time now, but delivery times are getting longer and longer, the 48 hours planned after ordering, or even 72 hours, are not kept. Please think ahead.
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Response from 321cbd
Hello, Thank you for your comment. After checking your customer account and our carrier, your last validated orders were delivered within 48 hours. The delivery times have therefore been respected by our carrier. Please note that our carrier?s delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays). Orders validated before 2:00 pm, Monday to Friday, will be dispatched the same day. Orders validated after 2:00 pm will be dispatched on the next working day. The 321 CBD team
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Thibaud M.
Rating: 5 out of 5
following a purchase from 21/08/2023
Always perfect
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Olivier
Rating: 5 out of 5
following a purchase from 19/08/2023
Well for once I got my order in 48H, this being as it comes from Luxembourg, for France there are often delays!
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Response from 321cbd
Hello and thank you for your comment. We are delighted to learn that our carrier met its delivery deadlines and are delighted that you were able to enjoy your order quickly. The 321 CBD team
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Très S.
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good product, I'm satisfied?
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Marie Therese M.
Rating: 5 out of 5
following a purchase from 16/08/2023
I use 321 cbd morning and evening, 7 to 10 drops. It replaces 2 medications, and I feel less pain - isn't that what's important!
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they are providing the benefits you were looking for. The 321 CBD team
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Carole B.
Rating: 5 out of 5
following a purchase from 16/08/2023
Product corresponds to my needs. Good value for money. I recommend
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
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Client
Rating: 5 out of 5
following a purchase from 14/08/2023
Always very fast and discreet delivery. Highly recommend.
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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