The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
I have two stars because I usually order here, I have never been disappointed before. The offer sold with 10g free is false. I received a flat burnt head instead.
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Response from 321cbd
Hello,
First of all, we would like to thank you for your loyalty to 321CBD.
Regarding the offer of 10g free with a purchase of 89€ or more, this applies after a total amount exceeding 89€ after a 50% discount.
If we take the total of the products you ordered, we are at 101.11€ before the 50% discount and then 53.34€ (including tax) after the discount. Therefore, the offer of 10g free does not apply.
In your case, it is a display error that has now been identified and corrected.
We completely understand your disappointment and wish to make it right.
Could you please contact us again via our contact form on the page https://www.321cbd.com/fr/nous-contacter? So that we can do what is necessary.
Best regards,
The 321CBD team
C
Christine G.
Rating: 5 out of 5
following a purchase from 30/04/2025
Works very very well for me
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Elodie B.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect, fast delivery, good quality price ratio
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Kai L.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect
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Landais T.
Rating: 5 out of 5
following a purchase from 30/04/2025
Great quality to price ratio but only on 50% promotion
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Elodie L.
Rating: 5 out of 5
following a purchase from 30/04/2025
Perfect
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Kathleen J.
Rating: 5 out of 5
following a purchase from 15/03/2025
Serious site, fast shipping, solid packaging. First try of CBD oil, I am satisfied, I sleep well and hardly feel pain on the nights I take it.
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eric B.
Rating: 5 out of 5
following a purchase from 17/04/2025
The site is well made, fast delivery, the quality is average of what I ordered, more the impression of smoking 😤 hay 😁
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Response from 321cbd
Hello,
Thank you for your feedback! We are glad that you appreciated the fast delivery and the navigation on our site.
We take note of your comment regarding the quality of the product. Tastes and effects can vary from person to person, but your impression is valuable to us for continuous improvement.
Feel free to contact us if you would like advice for a choice more suited to your expectations, we would be happy to guide you!
Best regards,
The 321CBD team
S
suzanne C.
Rating: 5 out of 5
following a purchase from 23/04/2025
Perfect! Ultra fast reception; very very good.
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Guillaume G.
Rating: 5 out of 5
following a purchase from 22/04/2025
Quality products delivered.
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Julie M.
Rating: 5 out of 5
following a purchase from 19/04/2025
delighted with my purchase, I wanted to try an oil for a long time and I am very satisfied with it.
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PATRICK U.
Rating: 5 out of 5
following a purchase from 12/04/2025
Serious company, quality products, free shipping, and very fast shipping. What more could you ask for? Top notch 👍
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DANIELLE G.
Rating: 2 out of 5
following a purchase from 15/04/2025
One of the purchases has very bad taste, I am disappointed.
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Michelle M.
Rating: 5 out of 5
following a purchase from 16/04/2025
Best value for money in the wooorld!
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Gregory G.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good site with great customer service.
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Alain M.
Rating: 5 out of 5
following a purchase from 01/04/2025
Hello, nothing to say, the package arrived well, regarding the product, it's not my favorite. Very satisfied overall. Thank you. Mr. Mary Alain.
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Laurent L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Nothing to complain about, satisfied with the product.
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Loic P.
Rating: 5 out of 5
following a purchase from 01/04/2025
Deadlines respected.
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Jennifer F.
Rating: 5 out of 5
following a purchase from 29/03/2025
Very good service.
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Moreau A.
Rating: 5 out of 5
following a purchase from 27/03/2025
Fast, discreet, inexpensive.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very good as usual, fast delivery to the pickup point, perfect product.
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Francis Z.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very good
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Johann P.
Rating: 2 out of 5
following a purchase from 17/03/2025
The weight is okay but it had nothing to do with the product presented and the flavors are not there at all either! Very very disappointed.
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Virginie G.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very professional
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Michel C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very good 👍🏿
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Harry E.
Rating: 5 out of 5
following a purchase from 13/03/2025
everything is great
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Cercle A.
Rating: 5 out of 5
following a purchase from 08/03/2025
Serious site that offers quality products!
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Marie H.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very satisfied with my purchase, it's a shame that Nerobi oil is often a victim of its success, because I don't like the taste of the others. The shipment was fast.
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Jean K.
Rating: 5 out of 5
following a purchase from 08/03/2025
Easy order, discount well applied and delivery within the announced deadlines. In short, very good
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Genevieve G.
Rating: 5 out of 5
following a purchase from 07/03/2025
Received in pick-up Damaged package It has never arrived before, home delivery
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Gildas C.
Rating: 3 out of 5
following a purchase from 06/03/2025
The purchase went very well in itself. However, for a first order (and thus account creation), I receive a promo code of 20% to be used on my first purchase... The day after the order... Naturally a bit disappointed as a result.
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Gabriel R.
Rating: 5 out of 5
following a purchase from 05/03/2025
Ok
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Cédric D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Good product and delivery man Apel before arriving very appreciable thank you 321
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Koenig T.
Rating: 5 out of 5
following a purchase from 01/03/2025
Impeccable
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EDERN C.
Rating: 5 out of 5
following a purchase from 02/03/2025
Received promptly
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FRANCOISE R.
Rating: 2 out of 5
following a purchase from 16/02/2025
I did not like the taste of my last order at all.
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Raphael R.
Rating: 5 out of 5
following a purchase from 12/02/2025
Order delivered the next day. Unbeatable value for money 😁
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Bernhard W.
Rating: 5 out of 5
following a purchase from 22/02/2025
Fast delivery, very good organization, goods flawless.
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Olivier S.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very Good
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Lilian D.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very fast delivery. Everything is great.
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