Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 018 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 2, 4 and 5 stars

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J
Jo
Rating: 5 out of 5
following a purchase from 06/06/2022
Good value for money, fast free shipping! Great referral and loyalty offer!
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Didine
Rating: 5 out of 5
following a purchase from 06/06/2022
Very satisfied with my order
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evelyne P.
Rating: 5 out of 5
following a purchase from 06/06/2022
Product conforms and fast delivery!
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Leray
Rating: 5 out of 5
following a purchase from 06/06/2022
Order nikel reception nikel product nikel 321cbd nikel I recommend ??????
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Mehdi
Rating: 5 out of 5
following a purchase from 06/06/2022
Good price, good quality, never any delivery problems. I am satisfied and I recommend.
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Olivier J.
Rating: 5 out of 5
following a purchase from 06/06/2022
Best cbd I could find, top-notch after-sales service.
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Amelie B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good product on time delivery
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Nicolas
Rating: 5 out of 5
following a purchase from 05/06/2022
Very good product and not expensive! A pure delight when I receive my parcel!
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Fred V.
Rating: 2 out of 5
following a purchase from 05/06/2022
I wanted to try it out and wasn't satisfied: Swiss Tsunami doesn't live up to its name. Ultra dry herb, no taste, not pleasant to consume, advertised at 19.5%, no effect, really disappointed, 85 euros lost. Even some Trim are of better quality. And I'm collecting big bare branches with little heads on them, so dry that I suppose I'll get everything at the bottom of the bag, great. Please pay a little attention to the quality of the products you ship, something like this should not be shipped.
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Response from 321cbd
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
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cedric L.
Rating: 5 out of 5
following a purchase from 05/06/2022
Fast, efficient
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Caroline M.
Rating: 5 out of 5
following a purchase from 05/06/2022
Perfect on top
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melodie
Rating: 5 out of 5
following a purchase from 05/06/2022
perfect for my cat with an immediate effect
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Lullaby
Rating: 5 out of 5
following a purchase from 04/06/2022
Nothing to complain about... PERFECT!
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Response from 321cbd
Thank you for taking the time to share your opinion. We thank you for your trust. The 321CBD team.
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Yella C.
Rating: 5 out of 5
following a purchase from 04/06/2022
Very good products
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anne F.
Rating: 5 out of 5
following a purchase from 04/06/2022
Very good product, an effect after a few days
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Fab
Rating: 5 out of 5
following a purchase from 04/06/2022
Hello, always very satisfied, delivery on time and good quality. I recommend
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Response from 321cbd
The entire 321 CBD team would like to thank you for your kind feedback. The 321CBD team.
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DAVID
Rating: 5 out of 5
following a purchase from 04/06/2022
very good site , fast , safe and quality product .
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Christophe
Rating: 5 out of 5
following a purchase from 04/06/2022
Product nothing to complain about. The taste is really great. Satisfied with the quality.
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S.M.
Rating: 5 out of 5
following a purchase from 04/06/2022
Excellent product. Very good product. I recommend
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Elo D.
Rating: 5 out of 5
following a purchase from 03/06/2022
I've been ordering every month since 2020 and apart from a few very rare failures (drying, seeds) I've always been very satisfied with the CBD flowers. I almost always use Nina Lémon, which I highly recommend for small budgets. The loyalty program is really worth it
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Response from 321cbd
The entire 321 CBD team works year-round to offer you the best possible service, and your feedback helps us to improve. Thank you for your confidence in us. The 321CBD team.
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Catherine L.
Rating: 4 out of 5
following a purchase from 03/06/2022
Very good product, but rather expensive for continuous use.
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Response from 321cbd
Thank you for your feedback. We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money, with free delivery all year round. A host of offers, a referral program and a loyalty program are also available. :) The 321CBD team.
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LE ROUX M.
Rating: 2 out of 5
following a purchase from 02/06/2022
The cbd gellules don't really help me sleep.
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Response from 321cbd
We are very sorry that you did not enjoy the CBD capsule product. We're sorry the variety didn't live up to your expectations. CBD products are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or possibly work out a suitable solution together. The 321CBD team.
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Art
Rating: 5 out of 5
following a purchase from 02/06/2022
Good products!
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Mandy P.
Rating: 5 out of 5
following a purchase from 02/06/2022
Compliant products not disappointed with the site itself, bad experience with delivery, tracked shipment but without signature that ended up with a neighbor who opened everything, however I got everything back.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 02/06/2022
Novice: This is a first for me. My neck pain has disappeared, my morale is good and I no longer feel suddenly tired during the day. For me, it's beneficial.
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Response from 321cbd
Thank you for your comment. We really appreciate you taking the time to share your experience with us. :) The 321CBD team.
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Kingston
Rating: 5 out of 5
following a purchase from 02/06/2022
Cbd quality, good price, delivery date respected, perfect, see you soon.
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Alexandre C.
Rating: 2 out of 5
following a purchase from 01/06/2022
Not great, can do better
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to our quality department, so that we can always listen to our customers' needs and requests, and use them to improve and prosper. From your customer file, we can see that you have placed an order for the Swiss Tsunami variety. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Yoann A.
Rating: 5 out of 5
following a purchase from 01/06/2022
Very satisfied
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Vince
Rating: 5 out of 5
following a purchase from 01/06/2022
Super quality weed, fast delivery, nothing to add
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christel
Rating: 4 out of 5
following a purchase from 31/05/2022
very good product for relaxing, a little expensive.
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christel
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good product for relaxation, but still a little expensive.
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Richard F.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good service. Very good products.
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Charly I.
Rating: 5 out of 5
following a purchase from 31/05/2022
Satisfactory product, quick turnaround. Weldone!!!!
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Myriam C.
Rating: 5 out of 5
following a purchase from 31/05/2022
Very good. It's the 2nd time I order and it's fast. Very happy with my purchases. Thank you for your seriousness
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Lesly D.
Rating: 5 out of 5
following a purchase from 30/05/2022
Perfect and well-balanced
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Monnot
Rating: 4 out of 5
following a purchase from 30/05/2022
le bon de réduction c' est pas le top il y a peu de temps pour l'utiliser
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Response from 321cbd
Thank you for your feedback. From 10? of purchase HT, you gain 1? on your account fidelity. That's a 10% discount on the total amount of your order. To use the euros you've earned on your orders, you'll need to convert them. Don't worry, if you don't think about it, they'll be automatically converted into coupons after 90 days, so you can take advantage of them! If you don't convert them, they accumulate. Once converted, your coupon will appear by clicking on the "DISCOUNT VOUCHERS" insert. You then have 365 days to redeem it. The 321CBD team.
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Jorge
Rating: 4 out of 5
following a purchase from 30/05/2022
Good first experience. The product seems to be of good quality and the site offers attractive prices with sometimes very attractive promos! I would have liked to see a copy of the certificate of analysis or more detailed information on the composition and origin of the product? Thank you very much!
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Response from 321cbd
Thank you for taking the time to share your opinion. All our products sold in our online store come with a certificate of analysis. Should you require any further information, please contact our customer service team, who will be happy to assist you. The 321CBD team. :)
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celine
Rating: 5 out of 5
following a purchase from 30/05/2022
Fast delivery.good plant.recommend.
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LALANDE A.
Rating: 5 out of 5
following a purchase from 29/05/2022
fast, I'm trying it for the first time, so to be seen
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Cédric
Rating: 2 out of 5
following a purchase from 29/05/2022
Best site to buy quality cbd in my opinion. Unbeatable value for money. Update: last order extremely disappointing. The flowers are brown, greasy, bad tasting and clearly processed to reduce the thc like many other online retailers do. Big disappointment, I'll have to find a new seller. 25g bought for nothing. It's a real shame, I was happy with them up to that point.
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Response from 321cbd
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team.