The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
No worries about this latest order. The downside is the delivery, DPD is really bad with 5 delivery delays, all of that just for me to end up picking it up at a pickup point. It would be good for you to review or change partners.
Translated reviews
F
FRANCOISE R.
Rating: 2 out of 5
following a purchase from 16/02/2025
I did not like the taste of my last order at all.
Translated reviews
Y
Yvan J.
Rating: 2 out of 5
following a purchase from 03/02/2025
We are increasingly finding branches in CBD bags.
Translated reviews
F
Franck S.
Rating: 4 out of 5
following a purchase from 30/01/2025
Order delivered to your home in 36 hours. Correct delivery.
Translated reviews
J
julien D.
Rating: 4 out of 5
following a purchase from 29/01/2025
Presence of many seeds in some packages, it's a bit of a shame.
Translated reviews
S
Sophia J.
Rating: 2 out of 5
following a purchase from 21/12/2024
Perfect! Except that we now have to go through non-existent or inefficient parcel relays.... 1 month to receive my order 😉 whereas before it was delivered directly to my home 🥳
Translated reviews
E
Evgeny P.
Rating: 4 out of 5
following a purchase from 09/01/2025
Good quality, fast delivery. Prices a little expensive.
Translated reviews
D
Dominique L.
Rating: 4 out of 5
following a purchase from 30/12/2024
GOOD!
Translated reviews
S
Sandrine F.
Rating: 4 out of 5
following a purchase from 27/12/2024
Perfect for a very tasty infusion.
Translated reviews
D
David H.
Rating: 4 out of 5
following a purchase from 28/12/2024
Tres bonne commende rirn a dire sauf sur la livraison je suis passer par un point relais qui maleureusement et était en vacances la semaine de livraison du coup j'ai di attendre une semaine j'aurais prefer6qu'il change de points relais et me avertisse en tout cas merci
Translated reviews
J
Julien G.
Rating: 4 out of 5
following a purchase from 22/12/2024
Satisfied but beware of festive periods, paid home delivery is useless. I was delivered a week late. Otherwise good value for money
Translated reviews
A
Antony K.
Rating: 4 out of 5
following a purchase from 19/12/2024
Order placed easily and smoothly, but delivery took a little too long...
Translated reviews
K
kristof T.
Rating: 2 out of 5
following a purchase from 19/12/2024
Attractive promotion but product of no real interest. What's more, the site advertises a 48-hour delivery time, but after 3 working days without delivery I wrote to customer service, which never replied. I received the order 5 days after ordering, a long way from the 48h... lousy delivery, unanswered customer service and an expensive product compared to the quality.
Translated reviews
P
patricia P.
Rating: 4 out of 5
following a purchase from 25/11/2024
At the top
Translated reviews
L
Laetitia M.
Rating: 4 out of 5
following a purchase from 23/10/2024
Very good quality
Translated reviews
F
Fanny A.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fine
Translated reviews
C
chantal C.
Rating: 4 out of 5
following a purchase from 13/10/2024
I ordered the same product on 2 different sites and paid 2 different prices...from simple to double.....the 2 orders received were sent from the same supplier... Can you tell me why? Sincerely Chadburn Chantal Can you give me more information?
Translated reviews
Response from 321cbd
Hello,
Thank you for taking the time to post your review.
However, in order to best respond to your request, we will need more information.
We invite you to contact our customer service department by e-mail to explain the situation and provide them with the necessary information (on which other site did you order?).
The 321 CBD team
P
patricia P.
Rating: 4 out of 5
following a purchase from 24/09/2024
Very easy to navigate
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
J
julien M.
Rating: 4 out of 5
following a purchase from 03/09/2024
Fast delivery and quality products.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
N
Nicolas S.
Rating: 2 out of 5
following a purchase from 02/09/2024
Everything was perfect until I read the dlm date on the bottles. September 2024... For an order received on the last day of August.
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We are sorry to hear that your first order on our website did not convince you.
If you notice an anomaly upon receipt of your package, we invite you to write to our customer service, along with a photo of the product received.
Our customer service team is always on hand to help.
The 321CBD team
J
Johann M.
Rating: 4 out of 5
following a purchase from 08/08/2024
Top
Translated reviews
C
Cécile I.
Rating: 4 out of 5
following a purchase from 06/08/2024
As a long-standing customer, I appreciate the quality of your products and the speed and simplicity of shipping. On the other hand, I deplore the fact that you've been out of CBD for dogs for several weeks. This is becoming a real problem.
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve.
We are currently out of stock of dog oils, but we are doing our utmost to get this product back as soon as possible.
We invite you to set an alert on the product to be informed when it is back in stock.
The 321 CBD team
S
Sophie T.
Rating: 2 out of 5
following a purchase from 30/07/2024
Fast and respected delivery only I had asked for it to be delivered to someone's home which was not taken into account, the letter carrier dropped it off anyway, and Moonrock CBD as I knew it elsewhere was much less good here.
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to share your review with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our services.
For the delivery address it is you who communicate it, Colissimo delivers your parcel where you wish.
We are sorry that you were not completely satisfied with the product you received.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
The 321CBD team
C
Celia K.
Rating: 2 out of 5
following a purchase from 14/07/2024
Unfortunately a bottle leaked and I lost 1/3 of the container. Some bottles don't close properly even though they are new... I won't be ordering this product again even though it is very effective 😔
Translated reviews
Response from 321cbd
Hello,
Thank you for taking the time to post your review.
We are sorry to hear that you have received your damaged product. Please contact our customer service department with a photo of the received product. This will enable us to process your request and return the product.
If you notice an anomaly on receipt of your order, please contact our customer service department immediately with a photo of the product.
The 321 CBD team
C
Christian L.
Rating: 4 out of 5
following a purchase from 12/07/2024
Everything is perfect, the quality is perfect. Just don't work with DPD... Impossible to receive my parcel, deplorable tracking and useless customer service.
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We thank you for your confidence and are delighted to learn that the quality of your products suits you.
Concerning the delivery, we are very sorry that you had problems with the delivery, however a return was made due to a delivery problem on your first parcel. Indeed, DPD sometimes encounters delays in the delivery of parcels, due to unfavorable traffic conditions or bad weather.
The 321 CBD team
C
Cathy S.
Rating: 4 out of 5
following a purchase from 05/07/2024
Good quality products, fast delivery, very satisfied!
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
Y
Yoann D.
Rating: 4 out of 5
following a purchase from 21/05/2024
Express and careful delivery. Disappointing product
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.
Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.
The 321 CBD team
P
patricia P.
Rating: 4 out of 5
following a purchase from 05/05/2024
At the top
Translated reviews
V
Valerie B.
Rating: 4 out of 5
following a purchase from 28/04/2024
Good product (drops for my cat) my cat breathes better and coughs less! Fast delivery! I recommend it!
Translated reviews
Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and services and that our products meet your expectations.
The 321 CBD team
W
Werner S.
Rating: 4 out of 5
following a purchase from 06/04/2024
Fast delivery. Everything perfect
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are very pleased to learn of your satisfaction.
Your 321 CBD team
J
jean P.
Rating: 4 out of 5
following a purchase from 04/04/2024
all correct, I just chose the wrong flower
Translated reviews
Response from 321cbd
Hello, thank you for taking the time to post your review and we are sorry that the products you received did not give you complete satisfaction.
We invite you to contact our customer service team, who will be happy to help you find a variety that meets your criteria, or to find a suitable solution together.
The 321 CBD team
S
Sophie A.
Rating: 4 out of 5
following a purchase from 29/03/2024
A small gift like a lighter would be nice ...
Translated reviews
Response from 321cbd
Hello,
We thank you for taking the time to post your review and hope that despite the absence of gift in your order you are still satisfied with our services and products.
The 321 CBD team
P
patricia P.
Rating: 4 out of 5
following a purchase from 08/03/2024
Very good against stress.
Translated reviews
D
David P.
Rating: 4 out of 5
following a purchase from 28/02/2024
Good site
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our products and that you're satisfied with them.
The 321 CBD team
L
LAURENT R.
Rating: 4 out of 5
following a purchase from 18/02/2024
I recommend it!
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
We also thank you for your recommendation.
The 321 CBD team
P
Pfeiffer R.
Rating: 4 out of 5
following a purchase from 14/02/2024
Good site
Translated reviews
Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
L
lionel B.
Rating: 4 out of 5
following a purchase from 30/01/2024
I'm posting 4* because there's always room for improvement, but so far I haven't found anything better than 321CBD in terms of quality.
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
We attach great importance to the quality of our products and are delighted to hear that you are happy with them.
The 321 CBD team
C
Céline S.
Rating: 4 out of 5
following a purchase from 29/01/2024
Super quality and fast delivery
Translated reviews
Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services and products.
The 321 CBD team
M
Manuela S.
Rating: 2 out of 5
following a purchase from 16/01/2024
Each package looks the same and has no description of the dosage.
Translated reviews
D
Dominique L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Cool❗
Translated reviews
Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us and we are always delighted when a customer is satisfied.
The 321 CBD team
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 