Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 2 and 4 stars

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S
Sebastien
Rating: 4 out of 5
following a purchase from 10/11/2022
Fast and well packaged.
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Philippe
Rating: 4 out of 5
following a purchase from 09/11/2022
The delivery is fast enough, the product has a good smell and I recommend it.
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Lilyan B.
Rating: 4 out of 5
following a purchase from 08/11/2022
Firstly, because it's already legal, and personally, I have neuropathic pain at 75/75? which is unmanageable and very painful.
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Kita A.
Rating: 4 out of 5
following a purchase from 08/11/2022
The flowers are far less beautiful than in previous years.
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Cath D.
Rating: 4 out of 5
following a purchase from 05/11/2022
A small instruction leaflet is missing, including maximum and minimum usage tips.
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stéphane F.
Rating: 4 out of 5
following a purchase from 05/11/2022
But no confirmation email!
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Sabrina A.
Rating: 2 out of 5
following a purchase from 31/10/2022
10 days delivery time
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
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Jcg
Rating: 4 out of 5
following a purchase from 30/10/2022
I like the cbd rate listing, unlike other sites, price a little more expensive but good quality. Lack of regular promotions for good customers. Super fast delivery, nothing to say.
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ANNASOF
Rating: 4 out of 5
following a purchase from 29/10/2022
Hello I could have put 5 stars if the delivery had been a little shorter. A week to get your parcel I find that very long. I also expected a little more effect from the flowers, having taken the amnesia, cannabomb and ringos.
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Gilles D.
Rating: 4 out of 5
following a purchase from 29/10/2022
For the umpteenth time, I'm a little disappointed with the delivery time, 5 days, but otherwise top quality and quantity.
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Jean-Rene A.
Rating: 4 out of 5
following a purchase from 29/10/2022
Very good and serious
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Cyril K.
Rating: 4 out of 5
following a purchase from 28/10/2022
Always such a good product and fast delivery. No complaints.
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Thomas C.
Rating: 4 out of 5
following a purchase from 28/10/2022
I ordered the orange bud, good smell, good taste and good effect but it doesn't look too much like orange bud.
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Ganeul
Rating: 2 out of 5
following a purchase from 28/10/2022
Average flower quality, almost non-existent taste, and too powerful.
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Response from 321cbd
Hello and thank you for your comment. We invite you to write to our customer service, if you notice any anomaly upon receipt of your package, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321CBD team
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Jerem
Rating: 4 out of 5
following a purchase from 27/10/2022
Delivered 1 day late .
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Antonin
Rating: 4 out of 5
following a purchase from 27/10/2022
Products always top quality and top price, but the delivery time this time was a bit long. Bisous l'équipe 321 cbd. Anto
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Raph
Rating: 2 out of 5
following a purchase from 27/10/2022
Unfortunately this bad note is not really for 321CBD, but for the carrier (GLS). I'm having my order delivered in Germany and the delivery, initially scheduled for Friday 04, is postponed every day for the following day. Let's see if it arrives tomorrow, or if there will be a fourth postponement... !
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Response from 321cbd
Hello and thank you for your comment. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. The 321CBD team
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PAM
Rating: 4 out of 5
following a purchase from 27/10/2022
Not the weight indicated on my last order. However, they sent me back the complement. Thanks for the service. Reliable site, very good quality
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Response from 321cbd
Hello, Thank you for your comment and we're sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service provided you with a solution with the return of your order following a missing grammage. We hope that you have received your new parcel and would be delighted to hear your opinion on this return. The 321CBD team
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Batman
Rating: 4 out of 5
following a purchase from 27/10/2022
I would have given it 4 stars if my last order had not been so long in coming without explanations.
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Lilian F.
Rating: 4 out of 5
following a purchase from 27/10/2022
Delivery expected in 1 week, whereas the website promises delivery in 48 hours. However, the quality and weight are spot on.
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BERTRAND
Rating: 4 out of 5
following a purchase from 27/10/2022
This is the best cbd I've tasted on this site.
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Sebastien R.
Rating: 4 out of 5
following a purchase from 24/10/2022
Good value, top delivery times
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Fabrice U.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good value for money. Fast delivery. Satisfied with my orders.
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vincent
Rating: 4 out of 5
following a purchase from 12/10/2022
Satisfied with my purchase, despite a doubt when ordering for the first time on a Site. Order received quickly However, it may be premature, but I didn't feel any effect with the products I ordered. I don't think I'll order again if I don't feel any effect after using all the products I ordered.
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Didier P.
Rating: 4 out of 5
following a purchase from 12/10/2022
Good product Nothing to add
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Globe
Rating: 4 out of 5
following a purchase from 12/10/2022
Rather fast delivery, I recommend.
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JOEL R.
Rating: 2 out of 5
following a purchase from 06/10/2022
I ordered oil for my aches and pains and for my sleep. One of 5% zero effect, another of 15% slightly better for aches and pains with 30 drops in one dose. Expensive for not much
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Response from 321cbd
Thank you for your comment and we are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, their body and their needs. There's no such thing as a perfect dose, as each person reacts differently to CBD.
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Alex
Rating: 2 out of 5
following a purchase from 06/10/2022
CBD flowers delivered far too dry, very weak taste (perhaps this explains why). Disappointing.
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Response from 321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team
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Coco
Rating: 4 out of 5
following a purchase from 02/10/2022
Good product smell taste not disappointed
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some beds contain a lot of branches
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L F.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fast delivery. Good quality. Please note that some batches contain many branches.
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Cyril K.
Rating: 4 out of 5
following a purchase from 21/09/2022
Good quality, fast delivery. No complaints
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Johann S.
Rating: 4 out of 5
following a purchase from 21/09/2022
Belles Têtes Légèrement resineuses
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patricia P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Corresponds to the description, Good product.
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DAWE
Rating: 4 out of 5
following a purchase from 17/09/2022
good quality
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Response from 321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
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Lara G.
Rating: 2 out of 5
following a purchase from 17/09/2022
Disappointed with this order! I order often because I love your products but this is the 2nd order I've had a problem with. My first problem was solved magnificently with a free 25g bag of ringo's gift. There are a LOT of branches on this order... On previous orders, what I liked was that the sorting and pruning were perfect! It's a shame
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Response from 321cbd
Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.
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Emilie G.
Rating: 4 out of 5
following a purchase from 15/09/2022
Very good Delivery quality
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ASH
Rating: 4 out of 5
following a purchase from 15/09/2022
Order and delivery ok. A little disappointed with the quality of the product. But ok.
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jocelyn R.
Rating: 4 out of 5
following a purchase from 15/09/2022
Regular product needs additional drying for good combustion satisfied
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Sarah
Rating: 4 out of 5
following a purchase from 14/09/2022
Unfortunately my parcel was lost, I had to claim it... That's why I didn't give it 5 stars.
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