Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

Reviews 2 and 5 stars

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Charlie
Rating: 5 out of 5
following a purchase from 31/01/2021
Very good site, a little expensive but I buy from them when there's a bargain for 50% off, for example, because their products are of impeccable quality. For weed, the weight is respected, very good manicure and very good effects. Their moonrocks are a killer, with excellent packaging. Delivery is top-notch, with colissimo tracking, and if the order is lost or stolen they send it back at their expense (this happened to me). I don't understand the unfavorable reviews, they should stock up in the chops near their home, they'll see that the quality isn't there and the prices are unbelievable, made in France my ass.
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Ulquio
Rating: 2 out of 5
following a purchase from 17/01/2021
Very bad experience, their service remains "correct" as long as there is no error in your order. After an error in my order, almost non-existent response from them, more than a week without response and without solution to overcome their errors I have never seen such a deplorable and non-existent service. Emails and calls go unanswered, the only message from them being on the site chat after a week of trying to tell me to be patient and that they would get back to me when they had time. I had never seen anything like it anywhere else, and still no answer or solution to my problem. To be avoided and not to wait to have a problem of order to not order any more with them, especially as the market is in full expansion and that much of their competitor have a panel of product more important and of very good quality, and in the event of problem their sav is irreproachable in comparison. I won't be ordering from them again; on my last order, the flowers were inconsumable, had a strange look and smell, and tasted very pungent and irritating for several hours. Finally, after more than a week of trying, I finally managed to get Sav on the phone to send me back the right product from my first order, and a refund for the last one, which I had to throw away because of its very poor quality. I'm relieved to have finally been able to contact the Sav to rectify the situation, but I really don't recommend this site in view of all the inconvenience it has caused me.
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Julie M.
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent products and fast shipping :)
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Valentin F.
Rating: 5 out of 5
following a purchase from 09/01/2021
Very good product, does not crumble, I like the quality and the delivery is fast.
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Rico
Rating: 5 out of 5
following a purchase from 17/12/2020
Very nice products! I've tried several varieties so I'm getting to know this store's products. Customer service available, pleasant and professional. I'll definitely stay a customer! A real pleasure to consume flowers from 321CBD. You can order with your eyes closed!
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Will
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good value for money, I had a problem with a manicure on a product but the quality department is very responsive and made me a commercial gesture. Rating 10/10 you can order with your eyes closed (for those who want to stop cannabis /THC . CBD is a very good alternative.
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A. M.
Rating: 5 out of 5
following a purchase from 06/12/2020
Super product, super price and therefore value for money. The best I've ever had. After many successful orders, I was unpleasantly surprised to receive crumbs (trims). But when I contacted customer service, I got a quick response and my order was resent. (Be careful, don't reply to the e-mail, but on the platform) So I recommend it!
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Justine P.
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast delivery (48h) and good quality products. I'll definitely be ordering again soon!
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Léoty T.
Rating: 5 out of 5
following a purchase from 22/11/2020
Black Friday order, Orange Bud, rather large heads, smell and effects on me. Perfect, I recommend this site
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Julien S.
Rating: 5 out of 5
following a purchase from 20/11/2020
? Satisfaction due to responsiveness and product quality.
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Yarakaviam
Rating: 5 out of 5
following a purchase from 20/11/2020
Cheap, good and fast
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Jérémy G.
Rating: 2 out of 5
following a purchase from 20/11/2020
Highly variable quality from one order to the next, even for identical varieties
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Côme
Rating: 5 out of 5
following a purchase from 20/11/2020
very good value for money
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Stéphane M.
Rating: 5 out of 5
following a purchase from 20/11/2020
Very good site, great choice of products and fast delivery. Thanks
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Sacha
Rating: 2 out of 5
following a purchase from 16/11/2020
The prices are attractive and the grass is of good quality. However, as I made a mistake in the delivery address, I wanted to change it just 1 minute after placing the order and it was impossible. I left 5 messages with customer service who didn't reply and sent to the wrong address.
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Sebastien B.
Rating: 5 out of 5
following a purchase from 16/11/2020
I've been satisfied for almost a year now. Product quality, low prices, promotional offers, credit rewards and customer service that's always there when you need it, make 321 cbd the most attractive sales site of all. Thanks to the whole team for their hard work.
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Response from 321cbd
Hello, thank you for taking the time to give us such a positive review! We're delighted that you're so happy with our online CBD shop. We look forward to building on this success! Best regards. The 321CBD team
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Gøldgøth
Rating: 5 out of 5
following a purchase from 14/11/2020
I am very satisfied with 321 cbd, the product is always compliant and of very good quality, thank you.
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Response from 321cbd
Hello, thank you for your positive feedback and we apologize for the inconvenience related to this order. We will do our utmost to ensure that your order is delivered as quickly as possible. Yours faithfully The 321CBD team
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Fabien F.
Rating: 5 out of 5
following a purchase from 14/11/2020
Always QUALITY, attentive to my requests, and very fast. If all sites were like this, it would be great. In short, a reference site that I highly recommend.
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Response from 321cbd
Hello, we are delighted with your positive opinion of our service, and thank you for taking the time to express it. Our team does its utmost to respond to all requests, and looks forward to doing so. We look forward to doing so. Yours faithfully The 321CBD team
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Christophe P.
Rating: 5 out of 5
following a purchase from 13/11/2020
Wide range of products, fast shipping
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Response from 321cbd
Hello, thank you for your positive review and we look forward to continuing our success! Best regards. The 321CBD team
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Melanie F.
Rating: 5 out of 5
following a purchase from 13/11/2020
Perfect, careful parcel. Fast
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Response from 321cbd
Hello, thank you very much for your positive comment. Our team does its utmost to ensure that your order is delivered quickly and discreetly. Best regards. The 321CBD team
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William G.
Rating: 5 out of 5
following a purchase from 13/11/2020
Problem-free delivery and very good quality product for the price.
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Response from 321cbd
Hello, thank you for your positive feedback! We do our utmost to deliver on time, and are always on the lookout for quality products to offer you. Best regards. The 321CBD team
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Polo H.
Rating: 5 out of 5
following a purchase from 09/11/2020
I am very happy I received the package after 5 days. When I saw all the comments I was really afraid of being ripped off but it's not the case the product is quality and unbeatable value for money. I don't understand the negative comments, well maybe I was lucky, in short no problem for me.
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Response from 321cbd
Hello, thank you for your positive review and the details of your experience. Some comments are not representative of real experiences. We have denounced them for defamation...We are delighted that the quality of our products is to your taste and wish you good tasting! Thank you for your interest. Best regards. The 321CBD team
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Guillaume G.
Rating: 5 out of 5
following a purchase from 06/11/2020
Serious site contrary to what is said, I ordered twice and very satisfied with the products on the one hand and customer service on the other. I tested the Moonrock and the Asteroid Comet, the two most concentrated in cbd of the site, respectively 35 and 85%, especially the second which sends you to the upper reaches of your bed!!!! So for the products, it's the best ?? and it's still weird that for each negative review, no one puts which product they ordered (otherwise what's the point of leaving a review if you don't talk about what you tried, it's useless even!). As for customer service, it deserves the gold medal, very available or they call you back within 10 minutes. My second order was intercepted by customs, but they sent it back to me straight away... just the post office, which was a bit slow in delivering, but hey, it's the post office! So as far as I'm concerned, it's a great site that I highly recommend?
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Response from 321cbd
Hello, thank you for your very positive comment about our services! It represents the reality of the service we try to deliver to you every day. We're delighted that you enjoyed the Asteroid and Moonrock! As you rightly point out, some reviews are not representative of a real experience. Thank you for taking the time to express yourself. Happy tasting! Best regards. The 321CBD team
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Rose D.
Rating: 5 out of 5
following a purchase from 30/10/2020
This site is the nugget of CBD, for my part I am 10 aine orders for the moment and frankly it's always as well packaged as good quality. After trying out several sites, I'd recommend this one 100%. The biggest advantage with them is that I get cashback and sponsorship (5% on each order from my sponsored friends).
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Response from 321cbd
Hello, thank you for your favorable review. We are delighted that our products are to your liking. Our CashBack system allows you to accumulate 1? for every 10? spent on our site. You can then spend this CashBack on your next orders by deducting it from the total price. Thank you for taking the time to express yourself on our site. Yours faithfully The 321CBD team
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Xavier D.
Rating: 5 out of 5
following a purchase from 30/10/2020
Order received on time, products are as described. Good quality for the products already tested I am ready to recommend this site CBD
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Response from 321cbd
Hello, thank you for your favorable review. Our team works every day to bring you the best service and the best products! We will be delighted to take care of your next orders on our site. Best regards. The 321CBD team
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stephane S.
Rating: 2 out of 5
following a purchase from 11/09/2020
Hello everyone, I have placed several orders since the beginning of July without any problems and I am really happy with the quality of the products and the customer service!...until 09-09/20 last order of 30?... no tracking number... no one at customer service because they don't reply! Emails are useless because there's no reply either! It's been 13 days and I've lost hope and confidence in this site ... it's a real shame ... what a waste !!!! The worst thing is that you don't reply to these loyal customers ... it's disgraceful! Obviously I'm not the only one in this case from what I see on the net ... I'm asking for a complaint because if you don't reply any more, there's a problem? You should close down and be condemned because the products are legal and authorized in France! The theft is obvious? Re bonjour à tous , après avoir poster cette avis ci dessus ... comme par hasard 321 cbd me contact 2 jours après et me envoie ma commande avec un numéro de suivi ??apparemment problème de changement de transporteur... In short, I can only hope now ...
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Sandrine
Rating: 5 out of 5
following a purchase from 27/08/2020
Received the next day! magnificent. I haven't smoked yet but the first impression is perfect.
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bebou
Rating: 5 out of 5
following a purchase from 22/08/2020
third order, fast, efficient and impeccable quality, I recommend 100%.
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Chhaya P.
Rating: 5 out of 5
following a purchase from 13/08/2020
Delivery a little longer than expected...3 days. Otherwise RAS good cam
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Joe G.
Rating: 5 out of 5
following a purchase from 11/08/2020
I ordered Asteroid Comet, very satisfied..nice head, good taste, fast delivery.
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Gael M.
Rating: 5 out of 5
following a purchase from 13/07/2020
I'm very pleased with the service and the quality of the products and I'm very pleased with the service and the quality of the products. And I would continue to order from them because their products are good, the delivery fast! I recommend them!
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Benj B.
Rating: 2 out of 5
following a purchase from 10/07/2020
Lemongrass smell, which can't be natural! Is it soaked in mosquito repellent or not?
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Response from 321cbd
Hello, and thank you for your review of our site. Your comment about the mosquito repellent made us laugh. However, we'd like to reassure you that our flowers are in no way dipped in mosquito repellent? Every consumer feels differently. We're sorry if the taste and smell experience wasn't up to scratch with this variety. We invite you to try another variety that might inspire you more, like Orange Bud Indoor for example. https://www.321cbd.fr/fleurs-de-cbd/336-cbd-orange-bud.html Sincerely The 321CBD team
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stephane
Rating: 5 out of 5
following a purchase from 28/03/2020
TOP TOP TOP THANK YOU
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Juhzion
Rating: 2 out of 5
following a purchase from 27/03/2020
i ordered on saturday, on the website it says that my order has been shipped, and when i go to chronopost, it tells me that my parcel is still at 321cbd. impossible to reach on the phone and by email they don't reply, if they continue like this they'll be able to shut me down soon. first and last order, with them. I should have looked at their reviews, I would have gone elsewhere.
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Sam
Rating: 5 out of 5
following a purchase from 23/03/2020
Delivery delayed due to confinement but product is top notch, and thanks for the surplus.
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Georgina P.
Rating: 5 out of 5
following a purchase from 14/02/2020
Very good products, very fast delivery and loyalty rewards. Highly recommend.
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Will
Rating: 5 out of 5
following a purchase from 01/02/2020
Super product, unbeatable value for money, fast shipping
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