The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
J
julien M.
Rating: 4 out of 5
following a purchase from 03/09/2024
Fast delivery and quality products.
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The 321CBD team
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Johann M.
Rating: 4 out of 5
following a purchase from 08/08/2024
Top
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Cécile I.
Rating: 4 out of 5
following a purchase from 06/08/2024
As a long-standing customer, I appreciate the quality of your products and the speed and simplicity of shipping. On the other hand, I deplore the fact that you've been out of CBD for dogs for several weeks. This is becoming a real problem.
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve.
We are currently out of stock of dog oils, but we are doing our utmost to get this product back as soon as possible.
We invite you to set an alert on the product to be informed when it is back in stock.
The 321 CBD team
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Christian L.
Rating: 4 out of 5
following a purchase from 12/07/2024
Everything is perfect, the quality is perfect. Just don't work with DPD... Impossible to receive my parcel, deplorable tracking and useless customer service.
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Response from 321cbd
Hello and thank you for your comment.
We thank you for your confidence and are delighted to learn that the quality of your products suits you.
Concerning the delivery, we are very sorry that you had problems with the delivery, however a return was made due to a delivery problem on your first parcel. Indeed, DPD sometimes encounters delays in the delivery of parcels, due to unfavorable traffic conditions or bad weather.
The 321 CBD team
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Cathy S.
Rating: 4 out of 5
following a purchase from 05/07/2024
Good quality products, fast delivery, very satisfied!
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Response from 321cbd
Hello and thank you for taking the time to share your opinion.
We are delighted to hear of your satisfaction and thank you for your trust.
The 321 CBD team
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Yoann D.
Rating: 4 out of 5
following a purchase from 21/05/2024
Express and careful delivery. Disappointing product
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us, and we're sorry to hear that you weren't entirely satisfied with our products.
Our customer service remains at your disposal, if you wish to have more information about our products or if you wish to find a product which could correspond to you.
The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 05/05/2024
At the top
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Valerie B.
Rating: 4 out of 5
following a purchase from 28/04/2024
Good product (drops for my cat) my cat breathes better and coughs less! Fast delivery! I recommend it!
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and services and that our products meet your expectations.
The 321 CBD team
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Werner S.
Rating: 4 out of 5
following a purchase from 06/04/2024
Fast delivery. Everything perfect
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are very pleased to learn of your satisfaction.
Your 321 CBD team
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jean P.
Rating: 4 out of 5
following a purchase from 04/04/2024
all correct, I just chose the wrong flower
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Response from 321cbd
Hello, thank you for taking the time to post your review and we are sorry that the products you received did not give you complete satisfaction.
We invite you to contact our customer service team, who will be happy to help you find a variety that meets your criteria, or to find a suitable solution together.
The 321 CBD team
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Sophie A.
Rating: 4 out of 5
following a purchase from 29/03/2024
A small gift like a lighter would be nice ...
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Response from 321cbd
Hello,
We thank you for taking the time to post your review and hope that despite the absence of gift in your order you are still satisfied with our services and products.
The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 08/03/2024
Very good against stress.
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David P.
Rating: 4 out of 5
following a purchase from 28/02/2024
Good site
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Response from 321cbd
Hello and thank you for your comment.
We're delighted to hear that you like our products and that you're satisfied with them.
The 321 CBD team
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LAURENT R.
Rating: 4 out of 5
following a purchase from 18/02/2024
I recommend it!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
We also thank you for your recommendation.
The 321 CBD team
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Pfeiffer R.
Rating: 4 out of 5
following a purchase from 14/02/2024
Good site
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction.
The 321 CBD team
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lionel B.
Rating: 4 out of 5
following a purchase from 30/01/2024
I'm posting 4* because there's always room for improvement, but so far I haven't found anything better than 321CBD in terms of quality.
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Response from 321cbd
Hello and thank you for your comment.
We attach great importance to the quality of our products and are delighted to hear that you are happy with them.
The 321 CBD team
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Céline S.
Rating: 4 out of 5
following a purchase from 29/01/2024
Super quality and fast delivery
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services and products.
The 321 CBD team
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Dominique L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Cool❗
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Response from 321cbd
Hello and thank you for your comment.
Your satisfaction is important to us and we are always delighted when a customer is satisfied.
The 321 CBD team
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patricia P.
Rating: 4 out of 5
following a purchase from 10/01/2024
Relieves stress and improves sleep.
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Response from 321cbd
Hello and thank you for taking the time to post your review.
We are delighted to hear that you are satisfied with our products and that they meet your expectations.
The 321 CBD team
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Bastien V.
Rating: 4 out of 5
following a purchase from 11/01/2024
Order conformed and very short delivery time 👌
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Response from 321cbd
Hello and thank you for your positive feedback and for taking the time to post this review. We are delighted to hear of your satisfaction
The 321 CBD team
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Cyril K.
Rating: 4 out of 5
following a purchase from 07/01/2024
Nothing to say
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Response from 321cbd
Hello and thank you for your comment.
We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products.
The 321CBD team
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michelle P.
Rating: 4 out of 5
following a purchase from 27/11/2023
no longer helps me sleep, less relaxed.....
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Response from 321cbd
Hello and thank you for your comment. It's possible that your body has become accustomed to the product and that you no longer feel the benefits. We invite you to contact our customer service, who will be able to direct you to another product with the same properties. The 321 CBD team
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Ophélie L.
Rating: 4 out of 5
following a purchase from 13/11/2023
Easy ordering and fast shipping. With discounts thanks to attractive coupon codes.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Marie
Rating: 4 out of 5
following a purchase from 08/11/2023
Good experience despite lost parcel. Efficient and fast customer service. The problem is that they are often out of stock... I was unable to receive my product and was reimbursed.
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Response from 321cbd
Hello, Thank you for taking the time to post your review and we are sorry that you were unable to enjoy your product. We always do our utmost to satisfy our customers, however during busy periods it is possible that certain products fall victim to their success and are therefore out of stock. Nevertheless, we are delighted to hear that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
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Val
Rating: 4 out of 5
following a purchase from 04/11/2023
Good product! A little light (for me).
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Response from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your confidence. It is possible that the product ordered is not suitable for you, we often advise our customers to try different products to get a better idea and see what works best for them. We have had feedback from customers for whom CBD is a real relief in the management of their various disorders. The 321 CBD team
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johann
Rating: 4 out of 5
following a purchase from 02/11/2023
Generally satisfied....
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Response from 321cbd
Hello, Thank you for taking the time to share your review and we are delighted to hear of your satisfaction. The 321 CBD team
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Francky
Rating: 4 out of 5
following a purchase from 01/11/2023
I have been a customer for 2 years and appreciate the quality of the products and the speed of delivery. I'm rarely disappointed and the one time I called on their Sav, my problem was quickly resolved.
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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Thomas S.
Rating: 4 out of 5
following a purchase from 01/11/2023
The quality is still there, I was expecting a stronger, more explosive mango taste, but it's still unpleasant in the mouth.
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Response from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you enjoy this product. The 321 CBD team
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michelle P.
Rating: 4 out of 5
following a purchase from 30/10/2023
tsunam less and less (good) disappointing but cheapest
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Response from 321cbd
Hello and thank you for taking the time to post your review. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We are constantly working to offer you exceptional product quality at an attractive price, and are sorry to hear that our product did not meet your expectations. The 321 CBD team
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Corinne
Rating: 4 out of 5
following a purchase from 27/10/2023
This is the first time I've taken CBD, so I didn't know how much to start with. But against all odds, as an insomniac, I had no trouble falling asleep, no more anxiety. So I'd say the results are convincing.
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Response from 321cbd
Hello and thank you for your positive feedback. We're delighted to hear that the product you ordered met your expectations. Please do not hesitate to contact our customer service team if you have any questions about a product, dosage or use. The 321 CBD team
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Matthieu
Rating: 4 out of 5
following a purchase from 27/10/2023
There's nothing bad to say about 321CBD apart from the fact that promotions are rarer. Very good customer service with a toll-free number and telephone advisers who call you back if it's busy. Recently, they sent me back my customs seized order quickly and free of charge. I'd also like to see a few more new products.
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Response from 321cbd
Hello and thank you for your comment. Our offer schedule has not been modified compared to other years. We propose special offers during events such as Halloween, but also during national sales. We will pass on your request for new items in our online store to the appropriate department and thank you for your suggestion. The 321 CBD team
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Damien
Rating: 4 out of 5
following a purchase from 26/10/2023
Fast delivery and flach sale with discount
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Response from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
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GUY V.
Rating: 4 out of 5
following a purchase from 23/10/2023
the products are of good quality and the site is clear
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Response from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
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Marcel D.
Rating: 4 out of 5
following a purchase from 21/10/2023
Very reactive in terms of orders we receive them very quickly in time very happy good continuation
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Response from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
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Madame M.
Rating: 4 out of 5
following a purchase from 20/10/2023
Fast shipping, fast order, interesting sponsorship + the fact of accumulating money on our purchases, it makes you want to come back in comparison to a site that doesn't have this marketing. On the other hand, I have a problem with the address when you send the parcel: you have to write down the full address given to you because the post office couldn't find me because you hadn't noted my building and apartment number on the parcel label!
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Response from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. Concerning the delivery of your order and the address appearing on your account, after verification we were able to observe that the address had been badly informed on your customer account. The building and apartment number should be inserted in the address field and not after your address. We have made the necessary corrections and you should not encounter this problem again in the future. The 321 CBD team
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philippe R.
Rating: 4 out of 5
following a purchase from 22/09/2023
Speed and security of the site. The product seems effective
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
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Marianne
Rating: 4 out of 5
following a purchase from 31/08/2023
The products are good and I am delighted and tj satisfied tj by cons deliveries are longer, I placed my order on Monday, September 4 and I still have received nothing Before we received it after 48h even 72h is bcp longer And not easy to have a proper monitoring of our delivery
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Response from 321cbd
Hello and thank you for your comment. We are delighted to hear that our products meet your expectations. Unfortunately, during promotional periods, 48-hour delivery is not guaranteed. Due to the large number of orders, we have experienced delays in the dispatch of orders. Our teams do their utmost to satisfy you. The 321 CBD team
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Cynd
Rating: 4 out of 5
following a purchase from 29/08/2023
I am always satisfied with the product, but the delivery times are never respected. Perhaps it would be better to announce a longer delivery time, given Colissimo's punctuality?
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Response from 321cbd
Hello and thank you for taking the time to post your review. We are very sorry to hear that our carrier has experienced a delay in the delivery of your packages. Our carrier sometimes encounters delays in scanning parcels at the sorting center and we apologize for this. We hope that in future your parcels will arrive on time. The 321 CBD team
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Michel L.
Rating: 4 out of 5
following a purchase from 29/08/2023
I am not in a position to evaluate the product as I am finishing an old stock of another brand until the end of September.
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Response from 321cbd
Hello and thank you for your comment. We hope you are satisfied with the products you ordered from our online store. Thank you for being one of our customers. The 321 CBD team
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