9.1/10
★★★★★
based on 3721 reviews published

Latest customer reviews

5 /5
★★★★★
Easy ordering, clear and simple website, fast and careful shipping. Everything is as described and meets my expectations.
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S56
purchased on 04/09/2023
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Answer from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
5 /5
★★★★★
Very good products, several people around me are very happy with them.
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Clémentine B.
purchased on 04/09/2023
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Answer from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
5 /5
★★★★★
Compliant order, delivery times respected...
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Gilles D.
purchased on 04/09/2023
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Answer from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
5 /5
★★★★★
What's in it for me?
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Très S.
purchased on 04/09/2023
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Answer from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
5 /5
★★★★★
Always very satisfied, promotions that allow me to take advantage of the products, the quality and the speed of delivery. Don't change a thing.
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Marie H.
purchased on 04/09/2023
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Answer from 321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
5 /5
★★★★★
Product and delivery time: top!
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Cedric
purchased on 04/09/2023
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Answer from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
5 /5
★★★★★
Fast delivery. Good product. And, always, useful product information.
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Chantal
purchased on 04/09/2023
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Answer from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
5 /5
★★★★★
I found what I needed for my health problems. The only negative point is that when you receive your parcel everything is open and has leaked, and you have no contact to be able to communicate problems with your parcels.
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V.
purchased on 02/09/2023
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Answer from 321cbd
Hello and thank you for your positive comment. If you encounter a problem when receiving your parcel, you can contact us either by phone, by chat, or by email via the "contact us" tab. You can also add an attachment to your message. Our after-sales service is always available to respond to your requests. The 321 CBD team
1 /5
★☆☆☆☆
Order placed on 05-09-2023 , we are currently on 13-09-2023 and I still have not received anything although it says delivery in 24-48h! the carrier site says: "Your Colissimo will soon be entrusted to us! It is currently being prepared by your sender. As soon as we receive it, you can track its progress here. If you have any questions, please contact your sender or their customer service department."
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Yoann G.
purchased on 02/09/2023
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Answer from 321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. We apologize for this inconvenience, but our teams are doing their utmost to ensure that you receive your order as quickly as possible. The 321 CBD team
3 /5
★★★☆☆
Regular customer since 2021, very good site, good quality products, discounts and reductions are a little discreet and lack visibility. Error on my latest order, I've been waiting a week to receive it ...
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Piron T.
purchased on 02/09/2023
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Answer from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products. We are constantly working to offer you exceptional product quality. Concerning your order, due to the large number of orders during our last offers, a delay may have been observed in the preparation and shipment of orders. We apologize for this inconvenience, and our teams are doing everything in their power to ensure that your parcel reaches you as quickly as possible. The 321 CBD team
5 /5
★★★★★
I am very satisfied with your products, thank you.
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Clémentine B.
purchased on 01/09/2023
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Answer from 321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
5 /5
★★★★★
Very good! During an order, we received one product less. We reported it. The team was very responsive and there were no worries. The products are of good quality. Orders arrive quickly. We are very satisfied! We recommend it!
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Pauline M.
purchased on 01/09/2023
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Answer from 321cbd
Hello, The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
5 /5
★★★★★
I recommend it, quality and delivery on time.
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Cyril D.
purchased on 01/09/2023
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Answer from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
1 /5
★☆☆☆☆
Very dissatisfied, 2nd order on 06/09/23 10h24, we are on 11/09/2023 still no delivery You do not keep your commitments
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Carole B.
purchased on 31/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to post your review. Due to the high demand for our latest Back-to-School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. We do our utmost to ensure that your order is delivered as quickly as possible and apologize for any inconvenience caused. As customer satisfaction is our top priority, all complaints are forwarded to the appropriate department so that we can always listen to our customers' needs and requests. The 321 CBD team
5 /5
★★★★★
Very good value for money, fast delivery ?
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Elodie L.
purchased on 31/08/2023
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Answer from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
1 /5
★☆☆☆☆
Liver problems
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Sylvain T.
purchased on 31/08/2023
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Answer from 321cbd
Hello and thank you for your comment. We are very sorry that your experience with us did not go as you expected. If you encountered a problem with your order, please contact our customer service department. They are always available to answer your questions. The 321 CBD team
5 /5
★★★★★
Fast delivery and quality product.
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Gd
purchased on 31/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
4 /5
★★★★☆
The products are good and I am delighted and tj satisfied tj by cons deliveries are longer, I placed my order on Monday, September 4 and I still have received nothing Before we received it after 48h even 72h is bcp longer And not easy to have a proper monitoring of our delivery
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Marianne
purchased on 31/08/2023
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Answer from 321cbd
Hello and thank you for your comment. We are delighted to hear that our products meet your expectations. Unfortunately, during promotional periods, 48-hour delivery is not guaranteed. Due to the large number of orders, we have experienced delays in the dispatch of orders. Our teams do their utmost to satisfy you. The 321 CBD team
5 /5
★★★★★
Fast, discreet service and very good quality products. I recommend it after a long day, it helps
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...
purchased on 30/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The 321CBD team
3 /5
★★★☆☆
I've been a customer for nearly 1 year now, and I find that the quality has dropped. Unfortunately, the product is getting drier and drier, which spoils the taste a bit .
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Marina C.
purchased on 29/08/2023
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Answer from 321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. We are constantly striving to improve the quality of our products. If you notice an anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
4 /5
★★★★☆
I am always satisfied with the product, but the delivery times are never respected. Perhaps it would be better to announce a longer delivery time, given Colissimo's punctuality?
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Cynd
purchased on 29/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to post your review. We are very sorry to hear that our carrier has experienced a delay in the delivery of your packages. Our carrier sometimes encounters delays in scanning parcels at the sorting center and we apologize for this. We hope that in future your parcels will arrive on time. The 321 CBD team
5 /5
★★★★★
Product as expected. Fast and efficient shipping
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Matthias A.
purchased on 29/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
4 /5
★★★★☆
I am not in a position to evaluate the product as I am finishing an old stock of another brand until the end of September.
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Michel L.
purchased on 29/08/2023
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Answer from 321cbd
Hello and thank you for your comment. We hope you are satisfied with the products you ordered from our online store. Thank you for being one of our customers. The 321 CBD team
4 /5
★★★★☆
Fast, secure delivery
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Stephane B.
purchased on 25/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
5 /5
★★★★★
Fast delivery and good quality products
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David H.
purchased on 24/08/2023
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Answer from 321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
5 /5
★★★★★
Very relaxing thank you
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Sandrine O.
purchased on 23/08/2023
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Answer from 321cbd
Hello and thank you for your comment. We are delighted to hear that you are satisfied with our products and that they meet your needs. The 321 CBD team
5 /5
★★★★★
Tres sastifait du services 321cbd.fr rapport qualite prix abordable c op avec livraison offerte depuis 3 ans pas decu
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Fabien D.
purchased on 23/08/2023
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Answer from 321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
5 /5
★★★★★
I bought some for my dog Djaya, who is starting to suffer from artrosis, and it completes her gentle treatment with very good results.
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Pinon G.
purchased on 22/08/2023
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Answer from 321cbd
Hello and thank you for your comment. We are delighted that you are satisfied with our products and that they meet your dog's needs. Thank you also for sharing your positive experience, your satisfaction is important to us. The 321 CBD team
3 /5
★★★☆☆
Bjr. I've been a customer for some time now, but delivery times are getting longer and longer, the 48 hours planned after ordering, or even 72 hours, are not kept. Please think ahead.
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Gilles D.
purchased on 22/08/2023
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Answer from 321cbd
Hello, Thank you for your comment. After checking your customer account and our carrier, your last validated orders were delivered within 48 hours. The delivery times have therefore been respected by our carrier. Please note that our carrier?s delivery times apply from the moment your order has the status "dispatched" and not when it is validated (excluding weekends and public holidays). Orders validated before 2:00 pm, Monday to Friday, will be dispatched the same day. Orders validated after 2:00 pm will be dispatched on the next working day. The 321 CBD team
4 /5
★★★★☆
I appreciate321cbd because you highlight the therapeutic qualities of cannabis and you don't advocate getting high.
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Franck M.
purchased on 21/08/2023
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Answer from 321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team