The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Very average quality. I don't know if it's the resin, but the details of the sculpture were a bit erased. There is also a concentric wave effect on some parts of the figurine
Translated reviews
Response from 3D Minis Factory
Hello Julien,
So don't hesitate to write to us if the expected result is not there, even if they are "original" figurines that do not come from the creators we have licensed. As a result, at the time of printing, it is difficult to know if the creator wanted this level of detail or if there was a problem with the printing.
We can give them another chance and send you a reprint if you wish, hoping that the next result will be better than the first one :)
Feel free to contact us at [email protected]
Gleefully,
Gaspard
G
Guillaume O.
Rating: 5 out of 5
following a purchase from 30/01/2023
Perfect in every way: -availability and responsiveness to answer questions. -Quality of the figurines and delivery time. At the top, I recommend with my eyes closed.
Translated reviews
Response from 3D Minis Factory
Thank you very much Guillaume for this very positive opinion and comment ! :)
Funnily enough,
Gaspard
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 19/12/2022
Quality of the figurines is TOP. I did not have to deal with your customer service for this order. But with friends we are always satisfied. I'm sure you'll be able to keep up the good work and I'll be able to advertise you without any problem.
Translated reviews
Response from 3D Minis Factory
:) :) :) Thank you very much it's really a top feedback from you :) :) :)
Funnily enough !
Gaspard
K
Kevin P.
Rating: 5 out of 5
following a purchase from 02/12/2022
At the top, continue like that
Translated reviews
Response from 3D Minis Factory
Thank you, and yes we will do everything to continue like that, even accelerate! :)
Funnily enough,
Gaspard
D
Damien G.
Rating: 5 out of 5
following a purchase from 06/01/2023
Very good choice. Good reactivity.
Translated reviews
Response from 3D Minis Factory
Thank you so much for your very positive review! :)
Funnily enough,
Gaspard
J
Joseph N.
Rating: 5 out of 5
following a purchase from 13/01/2023
Good impressions, prompt delivery and product as expected.
Translated reviews
Response from 3D Minis Factory
Thank you Joseph for your review! We are glad you had a good experience with us!
Gleefully,
Gaspard
C
Christophe E.
Rating: 5 out of 5
following a purchase from 09/02/2023
RAS
Translated reviews
Response from 3D Minis Factory
Thanks for the 5 stars :)
J
Johan V.
Rating: 5 out of 5
following a purchase from 18/01/2023
Great advice and welcome
Translated reviews
Response from 3D Minis Factory
Thank you very much for your positive opinion Johan! Don't hesitate, we are not stingy with advice :)
Funnily enough,
Gaspard
R
Remi M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Great service
Translated reviews
Response from 3D Minis Factory
Thank you Remi! We are glad you liked our service! :)
Funnily enough,
Gaspard
T
Thibaut L.
Rating: 5 out of 5
following a purchase from 18/02/2023
responsive and understanding service, they did their best to meet my needs. Great job
Translated reviews
Response from 3D Minis Factory
Thank you very much for your positive opinion and feedback! We'll try to keep working like this ;)
Playfully,
Gaspard
K
Kevin N.
Rating: 5 out of 5
following a purchase from 08/02/2023
fast and careful shipping, top quality
Translated reviews
Response from 3D Minis Factory
Thank you Kevin for your kind review! We are glad you are satisfied! :)
Playfully,
Gaspard
E
Edouard S.
Rating: 5 out of 5
following a purchase from 11/10/2022
Top service and quality
Translated reviews
Response from 3D Minis Factory
Thank you very much Edouard for your opinion and for the 5 stars :)
Playfully,
Gaspard
C
Cyril B.
Rating: 5 out of 5
following a purchase from 25/01/2023
.
Translated reviews
Response from 3D Minis Factory
:)
V
Vincent G.
Rating: 5 out of 5
following a purchase from 18/01/2023
Fast, efficient... Really professional
Translated reviews
Response from 3D Minis Factory
Thank you very much Vincent for your opinion! We will continue like that, I promise!
Gaspard
Y
Yannick D.
Rating: 5 out of 5
following a purchase from 23/12/2022
Excellent! Many exchanges to find the right references and the right scale. The resin is superb.
Translated reviews
Response from 3D Minis Factory
Thank you very much Yannick for your positive review! We are delighted that you enjoyed the exchanges and the quality of the figurines. :)
Playfully,
Gaspard
S
Silvère D.
Rating: 1 out of 5
following a purchase from 01/03/2023
3 broken figurines, and customs fees that I had not foreseen... so in the end much, much too expensive!!!
Translated reviews
Response from 3D Minis Factory
Hello Silvère and thank you for your feedback. Yes, the Swiss Customs regularly ask for additional customs fees... In a rather random way, it's quite annoying we agree!
On the other hand, for the 3 broken figurines, it should never have been the case, apart from an unscrupulous customs officer, our figurines are supposed to arrive whole and in good condition.
Can you please contact us at "[email protected]", so that we can at least send you back the broken figurines or at least refund them?
Again, we apologize for this bad experience which unfortunately seems to be partly due to Customs...
Enjoyably,
Gaspard
Q
Quentin V.
Rating: 4 out of 5
following a purchase from 26/01/2023
figures received on time without any problems. In the more beautiful/larger ones, there was a lot of "waste" from the 3D printer support. But after a few precision cuts, no problem.
Translated reviews
Response from 3D Minis Factory
Good evening Quentin and thank you for your feedback! We will pay more attention to the "supports" that are supposed to be in very small quantities or even non-existent when sending.
Thank you for the extra work and your confidence!
Lovingly,
Gaspard
P
Pascal I.
Rating: 5 out of 5
following a purchase from 26/09/2022
Always on top. Even my rare glitches are made up for with great business sense. My Dungeons and Dragons games are fantastic thanks to them.
Translated reviews
F
Florian G.
Rating: 5 out of 5
following a purchase from 05/02/2023
3D printing at its best! The team listened and made sure to advise me on the scale of printing. I recommend 200% and I'm about to place another order this month
Translated reviews
S
Sébastien P.
Rating: 5 out of 5
following a purchase from 23/12/2022
Very beautiful figurines, the team very dispo and fast reaction that to d one sends a message. Only positive. Continue like that.
Translated reviews
F
Frederic S.
Rating: 5 out of 5
following a purchase from 23/03/2023
Own
Translated reviews
Response from 3D Minis Factory
Thank you so much for the note! I hope the dragon will travel many battlefields!
Playfully,
Gaspard
C
Cedric D.
Rating: 5 out of 5
following a purchase from 15/12/2022
Very good 3d sculpture. I am very happy with my orders.
Translated reviews
Response from 3D Minis Factory
Thank you so much for your feedback and support!
We look forward to continuing this momentum!
Playfully,
Gaspard
T
Tanguy F.
Rating: 5 out of 5
following a purchase from 13/03/2023
Very good quality of printing, order received quickly and plenty of choice of figurines
Translated reviews
Response from 3D Minis Factory
Thank you very much Tanguy ! I look forward to ordering from you again! :)
Playfully,
Gaspard
B
Bruno B.
Rating: 5 out of 5
following a purchase from 03/10/2022
Quick and easy purchase. Thank you
Translated reviews
Response from 3D Minis Factory
Thank you very much for this positive review!
I'll be happy to send you some figurines :)
Playfully,
Gaspard
P
Paco P.
Rating: 4 out of 5
following a purchase from 16/10/2022
Todo bien. A saludo
Translated reviews
Response from 3D Minis Factory
¡Muchas gracias Paco!
Looking forward to send you again historical figures in 32mm ;) !
Gaspard
T
Tomsin R.
Rating: 5 out of 5
following a purchase from 19/02/2023
Great in every way :D
Translated reviews
Response from 3D Minis Factory
Thank you very much for this nice review! Looking forward to continuing like this! :)
Playfully,
Gaspard
C
Cédric B.
Rating: 4 out of 5
following a purchase from 06/10/2022
The figurines are superb, they correspond to what was proposed on the site (in general). My package was relatively well packaged, a little scared when I arrived but the figures were fine (except for one where I couldn't tell if it was broken or deliberately not assembled. I would say that it was broken but I was able to glue it back together without any problem). If I want to buy specific figurines I will come back and I recommend the site.
Translated reviews
Response from 3D Minis Factory
Thank you very much for your review and the 4 stars. If in the future you have any doubts when receiving the package, do not hesitate to write to us so that we can look at replacing the breakage :)
Enjoyably,
Gaspard
O
Olivier S.
Rating: 5 out of 5
following a purchase from 31/12/2022
Top
Translated reviews
Response from 3D Minis Factory
Merci :)
J
Julien R.
Rating: 5 out of 5
following a purchase from 30/11/2022
Delivery a little slow but great product
Translated reviews
Response from 3D Minis Factory
Thank you for the 5 stars and again sorry for the delayed delivery...
Good painting!
Playfully,
Gaspard
J
Julien B.
Rating: 4 out of 5
following a purchase from 26/12/2022
The figurines are as expected (except one where there was a mistake but the service is very responsive). On several orders that I made there are sometimes some small concern (small defects) but nothing serious on "small model". On the other hand I had more problem on a big model (a problem of junction between two parts that I had to solve with modeling clay. (I told the after sales service and they sent me back a miniature but the defect was still there even if it was less important). So I will say that sometimes there are problems on the figurines (and size of base) but their SAV is great.
Translated reviews
Response from 3D Minis Factory
Thanks a lot ! For the after-sales service, since we are above all gamers and (former?) compulsive buyers of miniatures, we try to make an after-sales service as we would have always dreamed to have :)
It's a pity for this big defect, indeed, on the 14.000 products of the site, some of them have problems, that we unfortunately detect only at the assembly :(
Anyway, thanks again for your message!
Lovingly,
Gaspard
P
Paul P.
Rating: 5 out of 5
following a purchase from 05/02/2023
Fast and high quality printing!
Translated reviews
Response from 3D Minis Factory
Thanks a lot!
I look forward to continuing to make beautiful miniatures for you!
Playfully,
Gaspard
C
Christophe S.
Rating: 5 out of 5
following a purchase from 28/01/2023
Very good quality resin, good value for money, at the top!
Translated reviews
Response from 3D Minis Factory
Thank you very much Christophe for this glowing review. :)
We will continue to do our best!
Playfully,
Gaspard
L
Laurent V.
Rating: 5 out of 5
following a purchase from 25/02/2023
Everything was perfect, the realization, the packaging and the delays. Now all we have to do is paint
Translated reviews
Response from 3D Minis Factory
Thank you very much! Feel free to send us pictures of the painted pits! :)
Funnily enough,
Gaspard
F
Frederic C.
Rating: 5 out of 5
following a purchase from 18/10/2022
Like every time. A perfect print. Quickly shipped. Thank you again for your time.
Translated reviews
Response from 3D Minis Factory
Thanks a lot ! I look forward to continuing to send you beautiful miniatures :)
Playfully,
Gaspard
C
Cedric C.
Rating: 5 out of 5
following a purchase from 30/10/2022
Very good service including after sales contact
Translated reviews
Response from 3D Minis Factory
Thank you very much for your positive review! We will do everything to keep this level of service :)
Enjoyably,
Gaspard
W
William B.
Rating: 5 out of 5
following a purchase from 19/10/2022
Excellent seller
Translated reviews
Response from 3D Minis Factory
Thank you very much for the 5 stars! And thanks again for your support!
Playfully,
Gaspard
J
Jean Marc B.
Rating: 5 out of 5
following a purchase from 30/10/2022
very nice products, good finish
Translated reviews
Response from 3D Minis Factory
We're so glad you enjoyed the prints, and thank you so much for your positive review! :)
Enjoyably,
Gaspard
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 29/09/2022
Great!
Translated reviews
Response from 3D Minis Factory
:) :) :)
A
Alban C.
Rating: 5 out of 5
following a purchase from 02/01/2023
Great quality figures, rich in detail and delivered very quickly. I plan to make more purchases from them!
Translated reviews
Response from 3D Minis Factory
Thanks Alban ! I'm looking forward to reprinting new miniatures :)
Playfully,
Gaspard
K
Kevin L.
Rating: 5 out of 5
following a purchase from 18/10/2022
Top and always more choices!
Translated reviews
Response from 3D Minis Factory
Thanks for your positive feedback, Kevin! We'll keep adding new stuff, almost 300 new products per month :D (Yes, it's a bit crazy... ^^ )
Funnily enough!
Gaspard
We use cookies for audience measurement and improving user experience.
English 
Français 