Customer reviews of 3D Minis Factory

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Stephane K.

Rating: 5 out of 5

Published on 12/06/2023 à 20h08 following a purchase from 04/05/2023

Good product: Miniatures 15mm Caballero. Good packaging. Delivered on time. Would recommend. Stefan

Translated reviews

Response from 3D Minis Factory Published on 14/06/2023

Thanks Stephane! Glad the downsizing went well too! :)
Ludiquement,
Gaspard

K

Kevin P.

Rating: 5 out of 5

Published on 12/06/2023 à 10h05 following a purchase from 29/05/2023

Very good quality resin, in 1 week I received my order perfectly because I have a tournament in a short time and I was afraid that it would be short in terms of timing but here it is niquel.

Translated reviews

Response from 3D Minis Factory Published on 12/06/2023

Thanks Kevin for your feedback! We always bend over backwards when a tournament comes up ^^
Good luck with your tournament ;)
Ludiquement,
Gaspard

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Yannick C.

Rating: 3 out of 5

Published on 11/06/2023 à 20h44 following a purchase from 03/06/2023

Everything was good except the 2 tanks, which were completely bent at the front. It's a shame, and it's the first time I've seen it with this quality of resin.

Translated reviews

Response from 3D Minis Factory Published on 03/07/2023

Thanks Yannick for this feedback and for the note, indeed, after photos the front of the tanks suffered a major transport damage that we replaced :)
Have a good game!
Ludiquement
Gaspard

F

Frederic S.

Rating: 5 out of 5

Published on 10/06/2023 à 08h56 following a purchase from 28/05/2023

Fast, serious, helpful!

Translated reviews

Response from 3D Minis Factory Published on 12/06/2023

Thank you, thank you and thank you very much Frederic! :)
Ludiquement
Gaspard

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Alex D.

Rating: 5 out of 5

Published on 10/06/2023 à 05h13 following a purchase from 23/05/2023

The result is impeccable, and the team is as efficient as it is friendly!

Translated reviews

Response from 3D Minis Factory Published on 12/06/2023

Thank you very much! :) Au plaisir :)
Ludiquement,
Gaspard

C

Christophe F.

Rating: 5 out of 5

Published on 09/06/2023 à 04h53 following a purchase from 28/05/2023

Multiple choices of figurines, fast printing and shipping. The people in charge are efficient, kind and fast. There's something for everyone.

Translated reviews

Response from 3D Minis Factory Published on 12/06/2023

Thank you very much for your comment. We are very happy that you liked it :)
What's more... we're not stopping there for choice...! ;)
Ludiquement,
Gaspard

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Laurentiu R.

Rating: 5 out of 5

Published on 07/06/2023 à 10h48 following a purchase from 13/04/2023

Perfect communication!

Response from 3D Minis Factory Published on 07/06/2023

Thank you! We always try to do our best :)
Gaspard

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Jolan D.

Rating: 5 out of 5

Published on 07/06/2023 à 07h33 following a purchase from 25/05/2023

Great, very fast delivery, listened to the customer to change the scale of the figurines and top quality figurines, many thanks!

Translated reviews

Response from 3D Minis Factory Published on 07/06/2023

Thank you so much, Jolan, for your lovely review and always on hand to respond to specific needs! :)
Playfully
Gaspard

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Jessica M.

Rating: 5 out of 5

Published on 06/06/2023 à 03h40 following a purchase from 14/05/2023

fast delivery and good quality

Response from 3D Minis Factory Published on 07/06/2023

Thank you so much for your review ! :)
Have a nice day
Gaspard

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Simon D.

Rating: 5 out of 5

Published on 03/06/2023 à 07h38 following a purchase from 21/05/2023

Top quality, fast and accurate delivery

Translated reviews

Response from 3D Minis Factory Published on 07/06/2023

Thanks a lot! :)
Ludiquement,
Gaspard

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Christophe P.

Rating: 5 out of 5

Published on 01/06/2023 à 18h33 following a purchase from 18/05/2023

Fast, careful shipment, good quality resin, what more could you ask for ????

Translated reviews

Response from 3D Minis Factory Published on 07/06/2023

More ranges perhaps? Ah, yes, that happens too :D
Thank you so much for this warm review! :)
Ludiquement,
gaspard

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Fabien B.

Rating: 5 out of 5

Published on 29/05/2023 à 13h58 following a purchase from 16/05/2023

Excellent!

Translated reviews

Response from 3D Minis Factory Published on 07/06/2023

Thank you very much :) :) :)
Gaspard

O

Olivier P.

Rating: 5 out of 5

Published on 27/05/2023 à 07h37 following a purchase from 12/05/2023

Super

Translated reviews

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Bertrand C.

Rating: 5 out of 5

Published on 26/05/2023 à 14h41 following a purchase from 08/05/2023

The figurines are super-beautiful.

Translated reviews

Response from 3D Minis Factory Published on 07/06/2023

Thank you very much for the 5 stars and the nice review :)
Ludiquement,
Gaspard

T

Thomas L.

Rating: 5 out of 5

Published on 22/05/2023 à 06h29 following a purchase from 07/05/2023

My order was processed and dispatched quickly. On arrival I notified the company about 2 miniatures with broken weapons and one unit which was printed with the wrong weapons. They responded very quickly and promised to replace the miniatures with wrong / broken weapons. Great service and fast delivery!

Response from 3D Minis Factory Published on 07/06/2023

Thank you Thomas for your review, it's always important to us that everything turns out just as it should!
Best ! :)
Gaspard

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Yann L.

Rating: 5 out of 5

Published on 20/05/2023 à 18h45 following a purchase from 07/05/2023

Good advice, perfect and fast

Translated reviews

Response from 3D Minis Factory Published on 22/05/2023

Thank you very much for the very positive review!
Nice games!
Playfully,
Gaspard

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Marc Etienne R.

Rating: 5 out of 5

Published on 16/05/2023 à 16h42 following a purchase from 05/05/2023

Top notch, faster turnaround than advertised, I highly recommend this site.

Translated reviews

Response from 3D Minis Factory Published on 22/05/2023

Thank you very much, Marc Etienne, for the comment and for the 5 stars :)
Playfully,
Gaspard

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Justine D.

Rating: 5 out of 5

Published on 16/05/2023 à 06h38 following a purchase from 03/05/2023

They are extremely attentive to the customer.

Translated reviews

Response from 3D Minis Factory Published on 22/05/2023

Thank you for your positive review Justine! We always try to do our best. :)
Funnily enough,
Gaspard

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Amalric F.

Rating: 5 out of 5

Published on 15/05/2023 à 17h36 following a purchase from 04/05/2023

Order arrived faster than I thought, really you very good job on the miniatures, a big thank you and congratulations to the team! See you soon!

Translated reviews

Response from 3D Minis Factory Published on 22/05/2023

Thank you very much, Thank you very much, Thank you very much! :)
Playfully,
Gaspard

M

Maxime D.

Rating: 5 out of 5

Published on 13/05/2023 à 13h07 following a purchase from 08/04/2023

Very beautiful and detailed figurines with a good quality resin. Responsive and attentive contact. Great!

Translated reviews

Response from 3D Minis Factory Published on 15/05/2023

Thank you very much Maxime ! I look forward to helping you with your projects!
Playfully,
Gaspard

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Fred D.

Rating: 5 out of 5

Published on 09/05/2023 à 14h54 following a purchase from 28/04/2023

Great!

Translated reviews

Response from 3D Minis Factory Published on 15/05/2023

Thank you so much for the 5 stars and for the Nickel! :)
Playfully,
Gaspard

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Ludovic A.

Rating: 5 out of 5

Published on 09/05/2023 à 12h25 following a purchase from 10/12/2022

Preparation and delivery impeccable while respecting the special requests, customer experience at the top and beautiful emotion at the reception of the figurines. Next orders to come for sure.

Translated reviews

Response from 3D Minis Factory Published on 15/05/2023

Thank you very much Ludovic, I look forward to answering specific requests :) That's what 3D is all about!
Funnily enough,
Gaspard

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Gaetan M.

Rating: 5 out of 5

Published on 07/05/2023 à 13h25 following a purchase from 21/04/2023

Very good product, I just have to paint them

Translated reviews

Response from 3D Minis Factory Published on 15/05/2023

Thanks a lot for the 5 stars! And yes, we have to be careful with the pile of shame and paint our figs ^^ :)
Funnily enough,
Gaspard

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Jules D.

Rating: 5 out of 5

Published on 05/05/2023 à 11h19 following a purchase from 18/04/2023

Good shipping time and responsive customer service

Translated reviews

Response from 3D Minis Factory Published on 07/05/2023

Thanks for the 5 stars and for the nice comment :)
Funnily enough,
Gaspard

J

Jérôme C.

Rating: 5 out of 5

Published on 04/05/2023 à 15h11 following a purchase from 12/04/2023

Very good. Order arrived on time. High quality work

Translated reviews

Response from 3D Minis Factory Published on 07/05/2023

Thank you Jérôme for your very positive review! :)
Funnily enough,
Gaspard

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Bruno A.

Rating: 5 out of 5

Published on 04/05/2023 à 12h50 following a purchase from 16/04/2023

After the first shipment arrived quickly, I finally had time to prepare printed figures for the first time. The engraving is excellent, the resin works well with little residue to remove (what a pleasure not to have a molding line that goes all around the figure). In short, I validate the experience; and I will order again with pleasure 😀

Translated reviews

Response from 3D Minis Factory Published on 07/05/2023

Thank you for this very nice comment! :)
And yes, molding lines will become ancient history ;)
Funnily enough,
Gaspard

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Marco G.

Rating: 5 out of 5

Published on 28/04/2023 à 10h50 following a purchase from 28/09/2022

20 /20

Translated reviews

Response from 3D Minis Factory Published on 28/04/2023

Surely the grade I would have had if there was a Warhammer test at the Bac! Thanks a lot ! :)
Playfully

F

Francesco V.

Rating: 5 out of 5

Published on 27/04/2023 à 16h08 following a purchase from 09/04/2023

Quality product. And impeccable after sales service.

Translated reviews

Response from 3D Minis Factory Published on 28/04/2023

Thank you so much for the note and the comment :) :) :)
We will continue to do our best!
Playfully,
Gaspard

A

Alexis D.

Rating: 5 out of 5

Published on 27/04/2023 à 00h01 following a purchase from 15/04/2023

Sculptures of very good quality, good packaging, thank you for your seriousness.

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you very much Alexis! We are glad you are satisfied with the order. :)
Enjoyably,
Gaspard

R

Rémi D.

Rating: 5 out of 5

Published on 25/04/2023 à 18h15 following a purchase from 10/04/2023

Great service. Fast, efficient and responsive.

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thanks for your very positive review, Rémi! :)
Playfully

A

Adrien M.

Rating: 5 out of 5

Published on 24/04/2023 à 16h49 following a purchase from 08/04/2023

irreproachable, nothing else to say

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you, thank you! :)
Good painting!
Playfully,
Gaspard

M

Mathieu F.

Rating: 5 out of 5

Published on 20/04/2023 à 19h32 following a purchase from 07/04/2023

After an order with defects, the after-sales service was very responsive, and I received the misprinted parts within a week.

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you Mathieu for this beautiful note and this feedback ! :)
See you soon,
Playfully
Gaspard

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Florian R.

Rating: 5 out of 5

Published on 20/04/2023 à 15h33 following a purchase from 07/04/2023

Great quality printing, lots of choices of designs and very short production time, great!

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you so much for your review! :)
Playfully,
Gaspard

A

Augustin M.

Rating: 5 out of 5

Published on 18/04/2023 à 10h50 following a purchase from 05/10/2022

RAS

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thanks for the 5 stars, it's always a pleasure :)
Playfully,
Gaspard

J

Jérome A.

Rating: 5 out of 5

Published on 17/04/2023 à 17h31 following a purchase from 05/04/2023

Nickel chrome

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you so much for your positive review, glad you liked it! :)
Funnily enough,
Gaspard

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Clement G.

Rating: 5 out of 5

Published on 17/04/2023 à 11h44 following a purchase from 05/04/2023

Perfect, very nice.

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you! ! :)
Playfully,
Gaspard

W

Wicker M.

Rating: 5 out of 5

Published on 16/04/2023 à 12h44 following a purchase from 01/04/2023

Excellent print quality, fast delivery time, great communication! A real pleasure to work with competent and friendly people!

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you very much for this very positive comment which pushes us to go even further! We look forward to serving you again :)
Sincerely,
Gaspard

J

Jean-Luc B.

Rating: 5 out of 5

Published on 16/04/2023 à 08h55 following a purchase from 03/04/2023

It's a pity that the delivery of the parcel can't be done in a Relay Point via MONDIAL RELAY: more practical and less expensive!

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thanks Jean-Luc for the nice note and the comment, we will try to put it everywhere soon :)
Funnily enough,
Gaspard

S

Serge M.

Rating: 5 out of 5

Published on 14/04/2023 à 08h05 following a purchase from 26/03/2023

Items with very fine renderings. Very fast delivery and good contact with the printing team

Translated reviews

Response from 3D Minis Factory Published on 27/04/2023

Thank you very much Serge for your very complimentary review and your confidence in the team!
Have a nice day,
Gaspard

M

Michel B.

Rating: 5 out of 5

Published on 12/04/2023 à 09h55 following a purchase from 05/12/2022

There was a problem with my order (missing parts) which was immediately rectified. Very good, thanks to them.

Translated reviews

Response from 3D Minis Factory Published on 12/04/2023

Thank you for your review and for the 5 stars! And yes, it's always the most important that everyone can be satisfied in the end! :)
Funnily enough,
Gaspard