Customer reviews of 3D Minis Factory

9,7 /10

Based on 552 published reviews

5 494 89% 4 34 6% 3 16 3% 2 5 1% 1 3 1%

Summary of reviews

The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.

Reviews 1, 2, 4 and 5 stars

F

Freddy B.

Published on 06/04/2023 à 16h19 following a purchase from 16/10/2022

I am overall happy BUT the finish is not as clean as it should be on these characters from my order. Usually it's great!

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thanks for your opinion Freddy. Do not hesitate to contact us (via [email protected] for example) so that we can find a solution on the figurines which are not at the top! (Even if the order is a bit old :) )
Playfully,
Gaspard

F

Fabien B.

Published on 06/04/2023 à 16h18 following a purchase from 27/10/2022

Very good customer service.

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much Fabien for sharing your opinion! We are glad you enjoyed your experience at 3D Minis Factory! :)
Enjoyably,
Gaspard

P

Patrick T.

Published on 06/04/2023 à 16h18 following a purchase from 20/11/2022

Conforms to the order!

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much for your review, Patrick! We are glad you are happy with your order. We strive to provide the best and highest quality service possible to our customers!
Sincerely,
Gaspard

J

Jeremy M.

Published on 06/04/2023 à 16h15 following a purchase from 12/03/2023

Fast and Clean!

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you Jeremy ! We are happy to know that you enjoyed it!
You are welcome :)
Gaspard

J

Jerome M.

Published on 06/04/2023 à 16h15 following a purchase from 15/12/2022

Very satisfied. A lot of choice. Fast and compliant shipping. Quality figurines and a team that listens.

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much for your positive review! We are very happy to know that we have met your expectations :)
Sincerely,
Gaspard

B

Bastien F.

Published on 06/04/2023 à 16h15 following a purchase from 06/03/2023

I am happy with what I received, the figures are beautiful and detailed.

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much, Bastien, for your positive review. We are glad you enjoy your purchases and hope you will enjoy them even more in the future! Sincerely, Gaspard

A

Antoine L.

Published on 06/04/2023 à 16h13 following a purchase from 05/02/2023

Very good

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you for your positive review :)
Playfully,
Gaspard

N

Nasim H.

Published on 06/04/2023 à 16h13 following a purchase from 16/02/2023

Perfect

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you Nasim for your review! We are really glad that you enjoyed our site. We will do our best to offer you the best service possible. :)
Sincerely,
Gaspard

A

Adrien B.

Published on 06/04/2023 à 16h13 following a purchase from 16/01/2023

Very good print quality and fast delivery.

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you Adrien! We are glad you are satisfied with your experience at 3D Minis Factory and we strive to provide top-notch service to every customer. :)
Sincerely,
Gaspard

D

Damien M.

Published on 06/04/2023 à 16h12 following a purchase from 28/11/2022

Very professional. Thank you

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you also for your positive feedback. We are delighted that you are satisfied with our service :)
Sincerely,
Gaspard

J

Juan Manuel S.

Published on 06/04/2023 à 16h12 following a purchase from 21/12/2022

Great miniaturee

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thanksa lot Juan Manuel, We are glad you like our 3D miniatures. :)
Have a nice day !
Gaspard

V

Valentin D.

Published on 06/04/2023 à 16h10 following a purchase from 03/10/2022

Well

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much for your positive review :)
Playfully,
Gaspard

P

Pierre B.

Published on 02/04/2023 à 09h34 following a purchase from 23/03/2023

Excellent service

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much Pierre, we are delighted that you enjoyed the 3DMF experience :)
Enjoyably,
Gaspard

C

Cedric M.

Published on 02/04/2023 à 05h36 following a purchase from 21/03/2023

1st printing experience. Very satisfied

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much for your review, Cedric! We appreciate that your first printing experience was a success and we're glad you were happy with it. We wish you much success with your next 3D projects :)
Sincerely,
Gaspard

G

Grégoire F.

Published on 01/04/2023 à 12h19 following a purchase from 28/03/2023

At the top, fast and quality order

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much Gregory for your review and your note! We are glad that you appreciate our service and our speed of delivery :)
Sincerely,
Gaspard

G

Guillaume J.

Published on 29/03/2023 à 15h17 following a purchase from 14/03/2023

Top quality Top service Top shipping It's just perfect

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you Guillaume for this positive review, we are delighted to have satisfied you! :)
Enjoyably,
Gaspard