The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
You did a great job. I am very satisfied with the result.
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Response from 3D Minis Factory
Thank you so much!! This kind of comment motivates us the most!! :) :) :)
Playfully,
Gaspard
N
Nathan C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Great contact and fast shipping. Thank you for the quality!
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Response from 3D Minis Factory
Looking forward to it :) :) :)
Playfully,
Gaspard
F
Frank F.
Rating: 5 out of 5
following a purchase from 11/07/2025
This is the second time I order small figurines and they are very beautiful. Thank you
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Response from 3D Minis Factory
Hello Frank and thank you for this feedback!
Looking forward to continuing to print it! :)
Playfully,
Gaspard
T
Thomas L.
Rating: 5 out of 5
following a purchase from 15/06/2025
Very beautiful figurine (panthera phase). Very fine print. A delight to paint.
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Response from 3D Minis Factory
Looking forward to it!! Don't hesitate to send us photos of the achievements!! We are always eager for them!! :)
Playfully,
Gaspard
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 14/05/2025
I order almost all my figurines from them. The service to adapt scales and specific requests is top-notch and attentive, and the customer service is perfect if there is an issue. The printing is excellent and the selection is large. I recommend it! And thank you, Gaspard!
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Response from 3D Minis Factory
Thank you thank you thank you Nicolas !! :) :) :)
Playfully,
Gaspard
S
Stéphane T.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast and quality delivery
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Response from 3D Minis Factory
Thank you very much for the 5 stars and the nice comment! :)
Playfully,
Gaspard
S
Stephane D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Top figurine
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Response from 3D Minis Factory
Thank you very much Stéphane! Glad that the figurines are so liked! :)
Playfully,
Gaspard
J
Joel T.
Rating: 5 out of 5
following a purchase from 28/06/2025
Thank you for the little attention because of the delay. Very nice to get back to you.
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Response from 3D Minis Factory
Thank you very much !! :)
Playfully,
Gaspard
M
Marc A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Fast, efficient, and friendly. I would gladly recommend it.
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Response from 3D Minis Factory
And we will respond with great pleasure of course!!
Thank you again for the rating and the nice comment :)
Playfully,
Gaspard
R
Raphaël S.
Rating: 5 out of 5
following a purchase from 26/06/2025
Impeccable customer service and attentive, quality figurines, very friendly enthusiasts!
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Response from 3D Minis Factory
Thank you very much Raphaël!
It's true that these little figurines are a real passion, adding to that we print them, it's really crazy from our point of view!! :)
Playfully,
Gaspard
G
Grisonias G.
Rating: 5 out of 5
following a purchase from 10/05/2025
Second purchase with them and the service is impeccable, the delivery is fast and the exchange between customer and seller always goes well!
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Response from 3D Minis Factory
Thank you very much Grisonias, for the trust and the great rating! :)
Playfully,
Gaspard
S
Sebastien D.
Rating: 5 out of 5
following a purchase from 10/12/2024
custom order received quickly and sizes respected, perfect!
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Response from 3D Minis Factory
Thank you very much Sébastien !
Glad that the custom order meets expectations !! :)
Playfully,
Gaspard
K
Kevin P.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast order processing, quick and clean shipping. High-quality prints and a very large selection.
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Response from 3D Minis Factory
Thank you for this great feedback and this nice rating! :)
Playfully,
Gaspard
E
Etienne W.
Rating: 5 out of 5
following a purchase from 10/04/2025
+++
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Response from 3D Minis Factory
Ahhhh what to say !! So much +++ !! :) :) :)
A big thank you !
Playfully,
Gaspard
N
Natacha P.
Rating: 5 out of 5
following a purchase from 28/03/2025
Very satisfied with my order. Thank you Benjy for the quality of the figurines and thanks again to the whole team.
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Response from 3D Minis Factory
Thank you very much for this great feedback !
:)
Playfully,
Gaspard
F
François K.
Rating: 5 out of 5
following a purchase from 28/03/2025
Fast and neat with good quality minis.
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Response from 3D Minis Factory
Thank you very much for this great comment and the great rating! :)
Playfully,
Gaspard
P
Pierre G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very satisfied with my order! The figurines arrived in good condition and the team advised me before the purchase. I recommend 👍
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Response from 3D Minis Factory
Looking forward to it Pierre! The world of 3D printing is so vast that even we can sometimes feel a bit lost by so many possibilities!
But we always try to do our best for everyone! :)
:)
Playfully,
Gaspard
L
Laurent Z.
Rating: 5 out of 5
following a purchase from 26/03/2025
Perfect and quick reception.
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Response from 3D Minis Factory
Great note and comment, also nice! :)
A big thank you!
Playfully,
Gaspard
J
Jean Philippe D.
Rating: 5 out of 5
following a purchase from 21/03/2025
Items conform to the description and are of very good quality. Very good follow-up on the delivery of the package. Thank you.
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Response from 3D Minis Factory
Thank you very much Jean Philippe for the 5 beautiful stars and the great feedback! :)
Playfully,
Gaspard
M
Matthieu M.
Rating: 5 out of 5
following a purchase from 09/03/2025
Quick, attentive and very professional
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Response from 3D Minis Factory
Hello Matthieu and a big thank you for your flattering review! :)
Playfully,
Gaspard
E
Erwan B.
Rating: 5 out of 5
following a purchase from 04/03/2025
Top!
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Response from 3D Minis Factory
Hello and thank you Erwan for such a Top review! :)
(and the 5 stars !)
:)
Ludiquement
Gaspard
P
Patrick M.
Rating: 5 out of 5
following a purchase from 25/02/2025
Perfect
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Response from 3D Minis Factory
Thank you Patrick for the 5 stars and this nice review! :)
Ludiquement
Gaspard
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 22/02/2025
no problem. everything was as ordered.
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Response from 3D Minis Factory
Hello Guillaume,
Thank you very much for your positive review! :)
Ludiquement
Gaspard
R
Raphaël S.
Rating: 5 out of 5
following a purchase from 08/02/2025
Quality figurines, efficient printer, available and attentive to customer needs, and very prompt. I recommend them for future purchases!
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Response from 3D Minis Factory
Dear Raphaël,
Merci merci pour ce beau retour et ses 5 étoiles! :)
Ludiquement
Gaspard
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 06/02/2025
32 mm figures: exactly as shown on the website. I recommend it!
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Response from 3D Minis Factory
Dear Isabelle, Thank you!
We look forward to continuing the good work! :)
Ludiquement
Gaspard
V
Valérian J.
Rating: 5 out of 5
following a purchase from 31/01/2025
Super professional, very competitive rates, listens to the problems there may be on the ladder and finds solutions it's a pleasure 👍
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Response from 3D Minis Factory
Hello Valérian,
Many thanks for your positive opinion! I'm always on hand to find solutions, especially when it comes to scale! (The great bête noire of 3D printing ^^ )
:)
Ludiquement
Gaspard
H
Henrik P.
Rating: 5 out of 5
following a purchase from 28/01/2025
Excellent miniatures, fast delivery to Sweden even though the company is in France.
Response from 3D Minis Factory
Dear Henrik,
Thank you so much for your wonderful feedback! And yes, Europe is back ! ;)
Ludiquement
Gaspard
S
Sergio G.
Rating: 5 out of 5
following a purchase from 23/01/2025
Ho acquistato dei personaggi e della merce come barili e casse da inserire in un diorama con una nave che sto costruendo, materiale di ottima qualità anche per quanto sono fatti i personaggi complimenti
Response from 3D Minis Factory
Dear Sergio,
Thank you for your wonderful feedback! We are delighted to hear that you are satisfied with the quality of our products and that they are enhancing your diorama project. If you have any further needs or questions, please do not hesitate to reach out! :)
Ludiquement,
Gaspard
A
Alexandre D.
Rating: 5 out of 5
following a purchase from 26/01/2025
Super quality and incredible service, as always. Don't change a thing. Oh yes, change your web form so that we can send STL files instead of using wetransfer.
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Response from 3D Minis Factory
Hi Alexandre, and thanks for the feedback!
Indeed, I'm thinking mainly about the ability to massively recover files on the site, but the problem is that the files are several 100aine of Mo, or even a few Go... So it's not at all as easy to host them on the site without blowing up the servers in a few weeks :D
Playfully
Gaspard
M
Matthias H.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very quick fulfillment and communication. Material is A++. Will order from them again.
Response from 3D Minis Factory
Dear Matthias, thank thank a lot ! :)
Ludiquement
Gaspard
A
Alexandra H.
Rating: 5 out of 5
following a purchase from 13/01/2025
superb figurines and a very attentive team! thanks again!
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Response from 3D Minis Factory
Hello Alexandra,
We sincerely thank you for the glowing review! :)
Ludiquement
Gaspard
E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 08/01/2025
Own
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Response from 3D Minis Factory
Thank you! :)
And thanks for the 5 beautiful stars! :)
Ludiquement
Gaspard
R
Rudolph P.
Rating: 5 out of 5
following a purchase from 03/01/2025
item as described, very quick response and shipping as well^^ perfect!
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Response from 3D Minis Factory
Hello Rudolph,
Thank you so much for the glowing review and the perfect score! :)
Ludiquement
Gaspard
B
Benjamin B.
Rating: 5 out of 5
following a purchase from 08/01/2025
super boutique. Very available and really fast in their responses. they always make sure to offer us the best solutions at the best price for our requests. i recommend.
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Response from 3D Minis Factory
Hello Benjamin and thank you very much!
We'll keep doing our best !
:)
Ludiquement
Gaspard
B
Bellamy S.
Rating: 5 out of 5
following a purchase from 04/01/2025
As requested, the figurines are of excellent quality. Fast shipping
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Response from 3D Minis Factory
Hello and thank you very much Bellamy!
For the nice comment but also for the 5 stars! :)
Playfully
Gaspard
Y
Yann J.
Rating: 5 out of 5
following a purchase from 29/12/2024
In line with expectations
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Response from 3D Minis Factory
Hello Yann and thank you for the 5 stars! Glad to see that the figurines arrived as you wished! :)
Playfully
Gaspard
T
Thierry S.
Rating: 5 out of 5
following a purchase from 20/12/2024
I have no complaints. Everything was fine.
Response from 3D Minis Factory
Dear Thierry, Thank you ! For the 5 stars and the comment :)
Ludiquement
Gaspard
A
Adrien B.
Rating: 5 out of 5
following a purchase from 17/12/2024
quality figurines, delivered as ordered and on time! RAS!
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Response from 3D Minis Factory
Adrien, Thank you! And for the comment and for the 5 stars! :)
Ludiquement
Gaspard
J
Jérémy M.
Rating: 5 out of 5
following a purchase from 23/11/2024
My order went perfectly. Very responsive! The prints are of very good quality. Thank you very much!
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Response from 3D Minis Factory
Hi Jérémy, thank you so much for your heart-warming feedback! :)
Ludiquement
Gaspard
E
Eric B.
Rating: 5 out of 5
following a purchase from 06/10/2024
It's perfect, well packaged, very well protected, .... perfect. Happy New Year to you 🥂
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Response from 3D Minis Factory
Thanks Eric and happy new year too!
May it be filled with quality little figurines! :D
Ludiquement
Gaspard
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