Customer reviews of 3D Minis Factory

9,7 /10

Based on 552 published reviews

Summary of reviews

The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.

Reviews 1, 2 and 4 stars

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Lukas G.

Published on 06/04/2023 à 16h23 following a purchase from 01/12/2022

Some printing quality issues. However, I received replacement figures, so only a slight delay for the final delivery. Very good customer service to find the right scale for my needs.

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thank you very much for your comment and appreciation, Lukas. Indeed, a few issues are getting through Benji's check and we thank you for your patience. We strive to offer the best possible print quality and we are glad we could find a solution to replace it all! :)

Freddy B.

Published on 06/04/2023 à 16h19 following a purchase from 16/10/2022

I am overall happy BUT the finish is not as clean as it should be on these characters from my order. Usually it's great!

Translated reviews

Response from 3D Minis Factory Published on 06/04/2023

Thanks for your opinion Freddy. Do not hesitate to contact us (via [email protected] for example) so that we can find a solution on the figurines which are not at the top! (Even if the order is a bit old :) )
Playfully,
Gaspard