The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Miniature di ottima qualità. Ottime, come mi aspettavo e arrivate in tempi molto brevi!
Response from 3D Minis Factory
Dear Manuel,
Thank you very much for your kind words and positive review! We are delighted to hear that you are satisfied with the quality of your miniatures and that they arrived promptly. :)
Ludiquement,
Gaspard
L
Laurent B.
Rating: 5 out of 5
following a purchase from 02/10/2025
Quality products and very good follow-up on my request.
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Response from 3D Minis Factory
Hello Laurent and thank you for this comment and this nice rating! :)
Playfully,
Gaspard
J
Julien M.
Rating: 5 out of 5
following a purchase from 23/09/2025
Superior quality.
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Response from 3D Minis Factory
Thank you! It always warms my heart to hear it! :)
Playfully,
Gaspard
T
Tomo M.
Rating: 5 out of 5
following a purchase from 21/09/2025
1st order in 3 years, not super convinced at the time by the final result. In 2025 then yes, the quality of the engraving is perfectly reproduced with a quality product. Fast shipping and also with a nice little note. Top notch.
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Response from 3D Minis Factory
Thank you Tomo !
Technologies are evolving and we are keeping up the pace ! It's really impressive the technological leaps that happen almost every 6 months !
In any case, thank you for the note and the comment ! :)
Playfully,
Gaspard
A
Alexis T.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very satisfied with the quality of the figurines. Responsive and very friendly customer service
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Response from 3D Minis Factory
Thank you very much Alexis! :)
Playfully,
Gaspard
O
Olivier D.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very good quality, responsive team, 10/10
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Response from 3D Minis Factory
Thank you Olivier, and too bad the score is not out of 10 :'( :)
Playfully,
Gaspard
E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 11/09/2025
Impeccable resin
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Response from 3D Minis Factory
Thank you very much, the AmeraLabs resin is truly the best of 3D printing, so happy to have embarked on this path from the very beginning of the 3DMF adventure! :)
Playfully,
Gaspard
A
Adrien B.
Rating: 5 out of 5
following a purchase from 11/09/2025
Perfect!
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Response from 3D Minis Factory
Thank you !!! :)
Playfully,
Gaspard
M
Milorad M.
Rating: 5 out of 5
following a purchase from 07/09/2025
In accordance with the order
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Response from 3D Minis Factory
Hello Milorad! Thank you for the 5 stars and for your feedback :) :)
Playfully,
Gaspard
J
Jean D.
Rating: 5 out of 5
following a purchase from 03/09/2025
Perfect.
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Response from 3D Minis Factory
Thank you !! :)
Playfully,
Gaspard
L
Lolita G.
Rating: 5 out of 5
following a purchase from 10/09/2025
Printing of very high quality figurines!
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Response from 3D Minis Factory
Thank you Lolita for this feedback and the 5 stars! :)
Playfully,
Gaspard
Y
Yann D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Perfect Just maybe to find a system for the scale of the figurine, but otherwise great print quality
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Response from 3D Minis Factory
Thank you Yann for this feedback, and yes I am thinking about a scale system, but it's not easy to implement on a catalog of 26,000 products :D Don't hesitate if you have any ideas! :)
Playfully,
Gaspard
J
Jonathan M.
Rating: 5 out of 5
following a purchase from 01/09/2025
Fast shipping, even with an error during the sending, responds quickly and new production and shipping. A big thank you, very professional.
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Response from 3D Minis Factory
Looking forward to it! The goal is for each player to have the figurines that suit them :)
Playfully,
Gaspard
M
Martin E.
Rating: 5 out of 5
following a purchase from 30/08/2025
Fantastic miniatures, well sculpted and nicely detailed. Well packaged and delivered in a very timely manner. Would certainly be back again to order figures in the future.
Response from 3D Minis Factory
Dear Martin,
Thank you very much for your wonderful review! We are thrilled to hear that you are pleased with the quality and detail of our miniatures, as well as our packaging and delivery service. We look forward to serving you again in the future. :)
Ludiquement,
Gaspard
S
Salomé L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very happy with my order, it arrived quickly and carefully packaged. The figurines are pretty and detailed, can't wait to start painting them! :)
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Response from 3D Minis Factory
Thank you for this feedback and have a great painting session! :)
Playfully,
Gaspard
Q
Quentin S.
Rating: 5 out of 5
following a purchase from 25/08/2025
A quality of printing and a speed of delivery. You can also trust them when things go wrong. An ultra-responsive and efficient customer service when there is a problem with the delivery.
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Response from 3D Minis Factory
Thank you very much Quentin for this great feedback and his 5 stars! We always bend over backwards to make sure everything goes as well as possible! :)
Playfully,
Gaspard
D
David C.
Rating: 5 out of 5
following a purchase from 22/08/2025
The figurine is very beautiful and the delivery time is excellent. There are just two support points between the bust and the chin of the figurine that were left.
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Response from 3D Minis Factory
Hello David and thank you for this feedback!
We remove 99% of the supports, but sometimes there are a few small ones that we don't spot right away, fortunately they are supposed to come off easily! :)
Playfully,
Gaspard
M
Mats R.
Rating: 5 out of 5
following a purchase from 12/08/2025
Excellent service!
Response from 3D Minis Factory
Thank you !! :)
Ludiquement,
Gaspard
T
Tristan G.
Rating: 5 out of 5
following a purchase from 07/08/2025
Superb quality and finesse of the figurines. The 5 samurai figurines are well designed, both in their poses and weapons. The same goes for the camel riders. Special mention also for the "human-powered" trebuchet, rarely represented, and its 9 (!) crew members. The piles of logs provided with cutting tools (axe and saws) are also well done. Other manufacturers would have limited themselves to a pile of stones (projectiles also provided). I almost forgot the 2 scenes.
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Response from 3D Minis Factory
Hello Tristan and thank you for this feedback!
As a reminder, we do not (yet) create 3D figurines, so the details and the scene are mainly the work of the creator, Requonquer design in the case of the trebuchet scene if my memory serves me right! :)
Playfully,
Gaspard
P
Pascal G.
Rating: 5 out of 5
following a purchase from 29/07/2025
The order included two defective figurines. After reporting it by email to 3D Minis Factory, Gaspard sent me the figurines in a correct state. It's a passionate approach, respectful of the customer, which I greatly appreciated.
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Response from 3D Minis Factory
Thank you very much for the feedback and the review!
Indeed, passionate about what we do, we do everything to convey this passion, partly by replacing the little issues that may arise with 3D printing...!! :)
Our Mojo: What would we have liked to have if we had been customers ourselves of 3D Minis Factory :)
Playfully,
Gaspard
A
Andreas S.
Rating: 5 out of 5
following a purchase from 08/08/2025
My first experience with 3D-printed miniatures, where there were differences in scale between different creators. But these were resolved through a very friendly contact. Next time I will ask in advance :-D Thank you very much, happy to do order here again.
Response from 3D Minis Factory
Thank you so much for your wonderful review, Andreas! We're thrilled to hear that you had a positive first experience with our 3D-printed miniatures and that our team was able to assist you. Please feel free to reach out anytime for clarification in the future. :)
Ludiquement,
Gaspard
H
Herve G.
Rating: 5 out of 5
following a purchase from 30/07/2025
Great job and responsive team.
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Response from 3D Minis Factory
Hello and thank you very much Hervé :)
Playfully,
Gaspard
P
Prénom L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Beautiful figurine true to the original, just one of the points of the crown is missing, but nothing irreparable. I recommend.
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Response from 3D Minis Factory
Hello and thank you for the feedback!
If there is ever an issue with a print again, do not hesitate to contact us, even with AmeraLabs resin, very fine parts can end up breaking, in that case, we will be happy to reprint them :)
Playfully,
Gaspard
B
Brice T.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect quality, and the team's responsiveness is top-notch. Serious and efficient work.
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Response from 3D Minis Factory
Thank you very much for this great feedback! :)
Playfully,
Gaspard
T
Thibault B.
Rating: 5 out of 5
following a purchase from 09/08/2025
Top
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Response from 3D Minis Factory
Thank you !! :)
Playfully,
Gaspard
J
Jérôme M.
Rating: 5 out of 5
following a purchase from 04/08/2025
Fast, efficient, and beautifully detailed figurines that made me want to get back into it seriously after 20 years.
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Response from 3D Minis Factory
Aaaaaah !! Awesome :) :) :)
Welcome back to this passionate world !! :)
Playfully,
Gaspard
M
Michaël B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Great, as always
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Response from 3D Minis Factory
Thank you very much! Also for the renewed trust!! :)
Playfully,
Gaspard
H
Hugo S.
Rating: 5 out of 5
following a purchase from 06/08/2025
Perfect. Top sellers.
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Response from 3D Minis Factory
Looking forward to it, Hugo! It's also the interest of being passionate! :)
Playfully,
Gaspard
M
Mathieu A.
Rating: 5 out of 5
following a purchase from 24/07/2025
Hyper beautiful figs !!!! Finely detailed. 4 extra figs because of some defects. Fast and careful shipping, very quick response to questions asked by email. Professional work !!! Pure happiness. I will place a new order later. ;)
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Response from 3D Minis Factory
Thank you very much Matthieu !! :)
Playfully,
Gaspard
V
Vincent C.
Rating: 5 out of 5
following a purchase from 20/07/2025
Arrived quickly, well packaged, no issues. Thank you
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Response from 3D Minis Factory
Thank you for the rating and the comment! :)
Playfully,
Gaspard
B
Bruno M.
Rating: 5 out of 5
following a purchase from 25/07/2025
Perfect communication, they are super responsive and nice, order received two days later, the prices are more than fair, special thanks to Gaspard
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Response from 3D Minis Factory
Thank you Thank you Thank you :) :) :) :)
Playfully,
Gaspard
S
Simon O.
Rating: 5 out of 5
following a purchase from 23/07/2025
Super
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Response from 3D Minis Factory
It's mainly the comment that is great !! :) :) :) :)
Thank you also for the 5 stars !
Playfully,
Gaspard
L
Laurent B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very good communication with the sales team, and quality products.
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Response from 3D Minis Factory
Thank you Laurent for this feedback and this nice note! :)
Playfully,
Gaspard
P
Philippe C.
Rating: 5 out of 5
following a purchase from 22/07/2025
5
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Response from 3D Minis Factory
Thank you very much :)
Playfully,
Gaspard
R
Rodolphe B.
Rating: 5 out of 5
following a purchase from 22/07/2025
You did a great job. I am very satisfied with the result.
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Response from 3D Minis Factory
Thank you so much!! This kind of comment motivates us the most!! :) :) :)
Playfully,
Gaspard
N
Nathan C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Great contact and fast shipping. Thank you for the quality!
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Response from 3D Minis Factory
Looking forward to it :) :) :)
Playfully,
Gaspard
F
Frank F.
Rating: 5 out of 5
following a purchase from 11/07/2025
This is the second time I order small figurines and they are very beautiful. Thank you
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Response from 3D Minis Factory
Hello Frank and thank you for this feedback!
Looking forward to continuing to print it! :)
Playfully,
Gaspard
T
Thomas L.
Rating: 5 out of 5
following a purchase from 15/06/2025
Very beautiful figurine (panthera phase). Very fine print. A delight to paint.
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Response from 3D Minis Factory
Looking forward to it!! Don't hesitate to send us photos of the achievements!! We are always eager for them!! :)
Playfully,
Gaspard
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 14/05/2025
I order almost all my figurines from them. The service to adapt scales and specific requests is top-notch and attentive, and the customer service is perfect if there is an issue. The printing is excellent and the selection is large. I recommend it! And thank you, Gaspard!
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Response from 3D Minis Factory
Thank you thank you thank you Nicolas !! :) :) :)
Playfully,
Gaspard
S
Stéphane T.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast and quality delivery
Translated reviews
Response from 3D Minis Factory
Thank you very much for the 5 stars and the nice comment! :)
Playfully,
Gaspard
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