The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
I was a bit disappointed with my purchase last year, but customer service did their best to put things right. Clearly the quality isn't great (probably due to mass production) and I think there's a lack of quality control before shipping. The last order seems dubious on the scale of the figurine received and some parts arrived damaged. No response from the retailer following confirmation of my complaint. In short, I'll pass, it's not what I'm looking for. Thanks for the sweets, but Haribo is the base 😉
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J
Jose Carlos N.
Rating: 5 out of 5
following a purchase from 12/07/2024
love it
Response from 3D Minis Factory
Thank ! :)
Ludiquement,
Gaspard
Y
Yann A.
Rating: 5 out of 5
following a purchase from 12/07/2024
Excellent quality, very detailed... delighted in every way! Thank you so much!
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Response from 3D Minis Factory
We're the ones who are delighted! Thank you for this beautiful comment! 🙂
Playfully,
Gaspard
G
Geoffroy C.
Rating: 5 out of 5
following a purchase from 04/07/2024
Delivered quickly and trouble-free. The product is of very good quality, you can go there with your eyes closed!
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Response from 3D Minis Factory
Thank you so much for this warm review 🙂
Playfully,
Gaspard
R
Romain A.
Rating: 5 out of 5
following a purchase from 17/06/2024
Perfect
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Response from 3D Minis Factory
Just like your comment! 🙂
Ludiquement,
Gaspard
T
Thibaut L.
Rating: 5 out of 5
following a purchase from 24/06/2024
Order received impeccable,
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Response from 3D Minis Factory
Thank you very much for this very positive review! :)
Ludiquement,
Gaspard
Y
Yann P.
Rating: 5 out of 5
following a purchase from 30/06/2024
the figures are well detailed. And the parcel was received on time
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Response from 3D Minis Factory
Thank you very much for your feedback and for the 5 stars! Looking forward to sending it all quickly! :)
Ludiquement,
Gaspard
J
Joseph P.
Rating: 5 out of 5
following a purchase from 25/06/2024
Well produced models, international order arrived fast, would buy from again!
Response from 3D Minis Factory
Thank you Joseph ! We're always here to answer your questions!
:)
Ludiquement,
Gaspard
D
Didier P.
Rating: 5 out of 5
following a purchase from 16/06/2024
super boulot trés trés bonne qualité de figurine et livraison parfaite en belgique encore un grand merci ;)
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Response from 3D Minis Factory
Thank you so much for your international and positive review! Looking forward to hearing from you :)
Ludiquement,
Gaspard
L
Laurent Z.
Rating: 5 out of 5
following a purchase from 18/06/2024
Great printing job. Thanks to Benji and the whole team.
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Response from 3D Minis Factory
Thank you very much Laurent for this feedback and its 5 beautiful stars! I'll pass the message on to Benji!
:)
Ludiquement
Gaspard
J
Jérôme P.
Rating: 5 out of 5
following a purchase from 16/06/2024
The movement plates are perfect! Fast delivery and very well packaged.
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Response from 3D Minis Factory
Thank you very much and enjoy playing The Old World ;)
Playfully,
Gaspard
J
Jonathan P.
Rating: 5 out of 5
following a purchase from 07/06/2024
very good, good quality material. Surprisingly, I was charged at customs even though it came from France...well...
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Response from 3D Minis Factory
Hello Jonathan,
Thank you for the 5 stars! And yes, on shipments to Switzerland, it's pretty random, sometimes customs fees apply, other times not at all... It's really a matter of chance...!
Enjoyably,
Gaspard
É
Édouard D.
Rating: 5 out of 5
following a purchase from 24/05/2024
Great! It's a pleasure to paint well printed figurines. My order was missing a small element, which they very quickly reprinted and sent back to me at their expense, great after-sales service!
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Response from 3D Minis Factory
Thank you very much Édouard for your positive review and your feedback on the little problem :)
Happy painting!
Ludiquement
Gaspard
T
Traevelliath S.
Rating: 5 out of 5
following a purchase from 05/06/2024
Excellent products and shipping
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Response from 3D Minis Factory
Merci Merci for these 5 stars and this nice review!
Have a good game! :)
Ludiquement
Gaspard
A
Alexis T.
Rating: 5 out of 5
following a purchase from 04/06/2024
Nice figs, perfect delivery time!
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Response from 3D Minis Factory
Thank you very much Alexis for this very positive review! :)
Ludiquement,
Gaspard
L
Lucie E.
Rating: 5 out of 5
following a purchase from 05/06/2024
Great!
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Response from 3D Minis Factory
Thank you very much Lucie for this beautiful adjective ! :)
Ludiquement,
Gaspard
V
Valamdur S.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good after-sales service
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Response from 3D Minis Factory
Thank you so much! We even hope soon to have no more after-sales service, even if 3D prints are always temperamental! :)
Ludiquement
Gaspard
S
Sami L.
Rating: 5 out of 5
following a purchase from 13/05/2024
Minis arrived quickly and in good condition. Prints are of good quality.
Response from 3D Minis Factory
Thank you for your review ! (And for the 5 stars !) :)
Ludiquement,
Gaspard
J
Jean-Baptiste H.
Rating: 5 out of 5
following a purchase from 16/05/2024
Goat-esque !
Response from 3D Minis Factory
Bééééééééh !! <3 ! Thank you ! :D
Ludiquement,
Gaspard
M
Matthieu M.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very professional and good quality
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Response from 3D Minis Factory
Thank you so much for this wonderful review! Looking forward to continuing this momentum!
:)
Ludiquement,
Gaspard
D
David U.
Rating: 5 out of 5
following a purchase from 02/05/2024
Top of the line! Superb miniatures that I'm going to use for my Warhammer role-playing game.
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Response from 3D Minis Factory
Thank you for this lovely note and I look forward to continuing to enhance your WH JDR games! :)
Ludiquement,
Gaspard
M
Marcin S.
Rating: 5 out of 5
following a purchase from 18/04/2024
Bardzo ładne modele i dobrze wykonane, Polecam
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Response from 3D Minis Factory
Thank you so much for this far away order and great feedback! <3 :)
Ludiquement,
Gaspard
S
Sebastien Y.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super. Listening and customizable project.
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Response from 3D Minis Factory
Thank you so much for your positive feedback and the 5 beautiful stars! :)
Ludiquement,
Gaspard
L
Laurent V.
Rating: 5 out of 5
following a purchase from 17/04/2024
Very nice and responsive, I recommend for your bitz and mini!
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Response from 3D Minis Factory
Thank you, thank you! We're trying to grow this blitz section by the day!
:)
Ludiquement,
Gaspard
N
Nicolas T.
Rating: 5 out of 5
following a purchase from 24/03/2024
Responsive, human customer service And that's a pleasure!
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Response from 3D Minis Factory
Thanks so much for the warm feedback :)!
Ludiquement,
Gaspard
P
Pedro D.
Rating: 5 out of 5
following a purchase from 11/03/2024
Fast shipping, product exceeded my expectations. I recommend it!
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Response from 3D Minis Factory
Super happy to see that you like the resin and figurines even more than expected <3 !
We'll keep the momentum going ;)
All the best,
Gaspard
D
Didier D.
Rating: 5 out of 5
following a purchase from 08/03/2024
I've placed several orders already and the delivery times are great. The after-sales service is responsive, very commercial and efficient. Frankly, I recommend 3D mini factory.
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Response from 3D Minis Factory
Thank you for your very positive comment, Didier! And thank you for your renewed confidence! :)
Ludiquement,
Gaspard
N
Nils F.
Rating: 5 out of 5
following a purchase from 29/02/2024
The minis are amazing. Customer service was excellent. A spare base was send to me in record time - thank you.
Response from 3D Minis Factory
With great pleasure ! :)
Ludiquement,
Gapsard
F
Franck M.
Rating: 5 out of 5
following a purchase from 16/03/2024
Very good communication. Fast delivery and good quality.
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Response from 3D Minis Factory
Thank you very much Franck for your positive review of our site and for the 5 stars :)
Ludiquement,
Gaspard
R
Randy F.
Rating: 5 out of 5
following a purchase from 28/02/2024
I received the figurines. They are beautiful. Preparation and dispatch was quicker than I expected. They have already been painted and will be joining my armies. Thank you very much. I will continue to order from you.
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Response from 3D Minis Factory
Thank you Thank you Thank you! :)
And don't hesitate to share your paintings with us! <3
Ludiquement,
Gaspard
P
Philippe M.
Rating: 5 out of 5
following a purchase from 18/03/2024
TROP BIEN! = I'm very impressed! it's better than I expected in terms of rendering. what's more, being a novice in this field, the support, the discussions were great and solutions were proposed to solve technical problems. very good experiences ^^!
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Response from 3D Minis Factory
Thank you very much for this wonderful feedback and I look forward to continuing to exchange with you in this great world that is 3D printing! :)
Ludiquement
Gaspard
S
Sylvain L.
Rating: 5 out of 5
following a purchase from 01/03/2024
Excellent invoice and fast delivery. Very efficient!
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Response from 3D Minis Factory
Thank you very much for this very positive and efficient review ^^ :)
Ludiquement,
Gaspard
B
Bryan L.
Rating: 5 out of 5
following a purchase from 07/03/2024
Everything I ordered arrived fully intact, and very fast! I'm glad I found a reliable place to get my minis from.
Response from 3D Minis Factory
We're delighted to be able to offer you such a great service! :)
Ludiquement,
Gaspard
D
Derek B.
Rating: 5 out of 5
following a purchase from 13/02/2024
Excellent service and great quality of miniatures.
Response from 3D Minis Factory
Thank you for the 5 star and this great comment ! :)
Ludiquement,
Gaspard
O
Olivier G.
Rating: 5 out of 5
following a purchase from 02/03/2024
Great customer service and impeccable delivery.
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Response from 3D Minis Factory
Thanks a lot Olivier! Looking forward to continuing on this path :)
Ludiquement,
Gaspard
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Ludovic T.
Rating: 5 out of 5
following a purchase from 23/02/2024
Good quality figurines and impeccable finish I recommend this site!
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Response from 3D Minis Factory
Thank you Ludovic for this excellent review!
It gives us plenty of motivation to continue on this path to quality! :)
Ludiquement,
Gaspard
D
Damian P.
Rating: 5 out of 5
following a purchase from 12/02/2024
Very good service
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Response from 3D Minis Factory
Thank you so much for the 5 stars! :)
Ludiquement,
Gaspard
S
Sébastien M.
Rating: 5 out of 5
following a purchase from 23/02/2024
The miniature is as good IRL as on the picture! Well done !
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Response from 3D Minis Factory
Thank you very much for your positive review ! And yes, 3D printing is really incredible. :)
Thanks again for your 5/5 rating!
Ludiquement,
Gaspard
R
Raymond C.
Rating: 5 out of 5
following a purchase from 19/02/2024
Superb figurine, delivery ahead of schedule. Perfect. Congratulations and thank you.
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Response from 3D Minis Factory
Thank you very much Raymond for your very positive review, we always try to bend over backwards to get orders on the gaming tables as quickly as possible! :)
Ludiquement,
Gaspard
C
Christian V.
Rating: 5 out of 5
following a purchase from 21/02/2024
Always at the top, excellent work, fast and careful delivery
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Response from 3D Minis Factory
Merci Merci! :) :) :)
Ludiquement,
Gaspard
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