The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Hello Emmanuel and thank you very much for the comment and the 5 stars! :)
Ludiquement,
Gaspard
P
Philipp F.
Rating: 3 out of 5
following a purchase from 31/08/2024
Hello dear 3Dminifactory-Team I would like to thank you for the wonderful figurines. The deadlines and information on each shelf were also top notch. I would also like to thank you for the two additional figures: - Elven Navigator B -- Reference TPGLR831-1 - Elven Loremaster B -- Reference TPGLR824-1 However, one figure seems to be missing. Is it possible? - Acrobat Elf ONe Leg Stand -- Reference EPIC3523-1 I'm a bit surprised that the 32mm figures are relatively large. The eye height is correct for the "elf villager" range. The elf artist range is too dynamic to measure, only possible for the balancing elf with approx. 34mm. On the other hand, the "Elven" range seems too large to me. Do you have a standard unwinding for this problem? Elven range (too big) 40mm = Elven Navigator B, Elven Shipwright A; 38mm = Elven Navigator A, Elven Healer B; 37mm = Elven Lore Master B; Villager range (OK) 35mm = Elf Villager Drunk, Elf Villager Artist, Elf Villager Accountant, Elf Villager Bard; 33mm = Elf Villager Schoolar; My goal is to use these figures with the Punga games fantasy soccer team. Why a slightly similar scale is sought. I have not yet received the high elves team, so the exact size required is unknown at this time. Please note that your survey and my email have crossed. I sent an email "similar" to this message just last night ([email protected]) with subject (Order KPMEYXHXT // Questions). With my best regards, Philipp Foerster
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Response from 3D Minis Factory
Hello Philipp,
The problems have long since been solved, but I'm taking the liberty of replying here as well, as I'm a bit behind on the response to the notices!
Alas, yes, there are still problems with the scale of abhumans, as each creator has his own vision of elves/dwarves/minotaurs etc..
We try to smooth out the scales on the same order, but it's not always as simple as that....
So we've sent you some scale figures for your project!
Thanks again for your feedback! :)
Playfully
Gaspard
B
Billy T.
Rating: 3 out of 5
following a purchase from 07/09/2024
Good quality figurines, but the packaging (all loose!) is... surprising.
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Response from 3D Minis Factory
Hi Billy, and thanks for the comment!
Usually we try to make bags by "group" of units, the same units, the same character classes etc.
We'll be careful and divide the miniatures even more! :)
Thanks again for the feedback!
Playfully
Gaspard
T
Thedorninator T.
Rating: 5 out of 5
following a purchase from 01/08/2024
order delayed by the summer holidays, but small bonus when opening the package to be forgiven for not having warned in advance, otherwise superb figurine as always
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Response from 3D Minis Factory
Thank you for this nice review, and indeed, the month of August with all the participations in the French or European Championships slows down the pace...! Thanks for the patience and the 5 stars! 🙂
Ludiquement,
Gaspard
A
Antoine D.
Rating: 5 out of 5
following a purchase from 15/08/2024
Very good quality. I recommend
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Response from 3D Minis Factory
Thank you very much Antoine for the 5 beautiful stars and this very nice review! 🙂
Ludiquement,
Gaspard
J
Jean Pierre M.
Rating: 5 out of 5
following a purchase from 31/08/2024
Perfect, fast shipping, great figurines and thanks for the dice and candy! See you soon!
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Response from 3D Minis Factory
Glad you like this year's new goodies ;)
Enjoyably,
Gaspard
J
Josselin B.
Rating: 5 out of 5
following a purchase from 01/08/2024
Best 3D Miniature Printer in France ! ;)
Response from 3D Minis Factory
Thank you Joss ! :)
Ludiquement,
Gaspard
V
Victor C.
Rating: 4 out of 5
following a purchase from 29/07/2024
very good fig even if one or two imperfections on some figs
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I
Igor P.
Rating: 1 out of 5
following a purchase from 07/08/2024
On the site it said: "delivered within 10 days"; I received the coli 3 weeks after my order.
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Response from 3D Minis Factory
Hello Igor,
Our apologies, the month of August with the family vacations and the added printing worries have slowed down our usual production time considerably.
I'm sending you a little gift for the wait. :)
Yours sincerely,
Gaspard
M
Maxime W.
Rating: 5 out of 5
following a purchase from 31/07/2024
Very good communication and the package was as requested. Quality figurines, in case of worries the team is at your disposal.
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Response from 3D Minis Factory
Thank you so much for this beautiful message and for the 5 stars! I'm looking forward to answering all your questions! 🙂
Playfully,
Gaspard
G
Gil L.
Rating: 5 out of 5
following a purchase from 06/06/2024
Very good communication; a true professional.
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Response from 3D Minis Factory
Thanks a lot Gil, we always try to make the experience as professional as possible! 🙂
Playfully,
Gaspard
G
Galdric D.
Rating: 5 out of 5
following a purchase from 16/07/2024
Thanks guys! Excellent resin quality, responsive team. Impecco
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Response from 3D Minis Factory
Thank you so much! These are really the kind of messages we love to read when we get up in the morning to prepare orders! 🙂
Ludiquement,
Gaspard
Q
Quentin P.
Rating: 5 out of 5
following a purchase from 25/07/2024
A very wide choice of figurines and scenery, very good quality printing, fast shipping and a very attentive team, everything is perfect! Congratulations!
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Response from 3D Minis Factory
Thank you very much Quentin, it makes me very happy to hear such comments! 🙂
Ludiquement,
Gaspard
J
Jose Carlos N.
Rating: 5 out of 5
following a purchase from 12/07/2024
love it
Response from 3D Minis Factory
Thank ! :)
Ludiquement,
Gaspard
Y
Yann A.
Rating: 5 out of 5
following a purchase from 12/07/2024
Excellent quality, very detailed... delighted in every way! Thank you so much!
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Response from 3D Minis Factory
We're the ones who are delighted! Thank you for this beautiful comment! 🙂
Playfully,
Gaspard
G
Geoffroy C.
Rating: 5 out of 5
following a purchase from 04/07/2024
Delivered quickly and trouble-free. The product is of very good quality, you can go there with your eyes closed!
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Response from 3D Minis Factory
Thank you so much for this warm review 🙂
Playfully,
Gaspard
R
Romain A.
Rating: 5 out of 5
following a purchase from 17/06/2024
Perfect
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Response from 3D Minis Factory
Just like your comment! 🙂
Ludiquement,
Gaspard
T
Thibaut L.
Rating: 5 out of 5
following a purchase from 24/06/2024
Order received impeccable,
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Response from 3D Minis Factory
Thank you very much for this very positive review! :)
Ludiquement,
Gaspard
Y
Yann P.
Rating: 5 out of 5
following a purchase from 30/06/2024
the figures are well detailed. And the parcel was received on time
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Response from 3D Minis Factory
Thank you very much for your feedback and for the 5 stars! Looking forward to sending it all quickly! :)
Ludiquement,
Gaspard
T
Thierry S.
Rating: 4 out of 5
following a purchase from 22/06/2024
Great selection of Minis. The print quality is very good and the customer support helpful and friendly. The Reason i don't give 5 Stars is that a few little pieces of the Mini i ordered had been forgotten and resend to me.
Response from 3D Minis Factory
Thank you Thierry, we are very pleased with your comment and these beautiful 4 stars :)
Ludiquement,
Gaspard
J
Joseph P.
Rating: 5 out of 5
following a purchase from 25/06/2024
Well produced models, international order arrived fast, would buy from again!
Response from 3D Minis Factory
Thank you Joseph ! We're always here to answer your questions!
:)
Ludiquement,
Gaspard
D
Didier P.
Rating: 5 out of 5
following a purchase from 16/06/2024
super boulot trés trés bonne qualité de figurine et livraison parfaite en belgique encore un grand merci ;)
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Response from 3D Minis Factory
Thank you so much for your international and positive review! Looking forward to hearing from you :)
Ludiquement,
Gaspard
L
Laurent Z.
Rating: 5 out of 5
following a purchase from 18/06/2024
Great printing job. Thanks to Benji and the whole team.
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Response from 3D Minis Factory
Thank you very much Laurent for this feedback and its 5 beautiful stars! I'll pass the message on to Benji!
:)
Ludiquement
Gaspard
J
Jérôme P.
Rating: 5 out of 5
following a purchase from 16/06/2024
The movement plates are perfect! Fast delivery and very well packaged.
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Response from 3D Minis Factory
Thank you very much and enjoy playing The Old World ;)
Playfully,
Gaspard
J
Jonathan P.
Rating: 5 out of 5
following a purchase from 07/06/2024
very good, good quality material. Surprisingly, I was charged at customs even though it came from France...well...
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Response from 3D Minis Factory
Hello Jonathan,
Thank you for the 5 stars! And yes, on shipments to Switzerland, it's pretty random, sometimes customs fees apply, other times not at all... It's really a matter of chance...!
Enjoyably,
Gaspard
É
Édouard D.
Rating: 5 out of 5
following a purchase from 24/05/2024
Great! It's a pleasure to paint well printed figurines. My order was missing a small element, which they very quickly reprinted and sent back to me at their expense, great after-sales service!
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Response from 3D Minis Factory
Thank you very much Édouard for your positive review and your feedback on the little problem :)
Happy painting!
Ludiquement
Gaspard
T
Traevelliath S.
Rating: 5 out of 5
following a purchase from 05/06/2024
Excellent products and shipping
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Response from 3D Minis Factory
Merci Merci for these 5 stars and this nice review!
Have a good game! :)
Ludiquement
Gaspard
A
Alexis T.
Rating: 5 out of 5
following a purchase from 04/06/2024
Nice figs, perfect delivery time!
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Response from 3D Minis Factory
Thank you very much Alexis for this very positive review! :)
Ludiquement,
Gaspard
A
Allan B.
Rating: 3 out of 5
following a purchase from 04/06/2024
The quality is good, but it's hard to find miniatures in the size you need. I've ordered 32-size miniatures that are too big for my army, and 28-size miniatures that are too small :/.
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Response from 3D Minis Factory
Hello Allan and thank you for the order!
Indeed, scales are and will remain one of the complex points of 3D printing. Don't hesitate to contact us, we'll do a swap in a custom scale for your project! The aim is to get you the figures you need :)
With pleasure,
Gaspard
L
Lucie E.
Rating: 5 out of 5
following a purchase from 05/06/2024
Great!
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Response from 3D Minis Factory
Thank you very much Lucie for this beautiful adjective ! :)
Ludiquement,
Gaspard
V
Valamdur S.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good after-sales service
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Response from 3D Minis Factory
Thank you so much! We even hope soon to have no more after-sales service, even if 3D prints are always temperamental! :)
Ludiquement
Gaspard
S
Sami L.
Rating: 5 out of 5
following a purchase from 13/05/2024
Minis arrived quickly and in good condition. Prints are of good quality.
Response from 3D Minis Factory
Thank you for your review ! (And for the 5 stars !) :)
Ludiquement,
Gaspard
J
Jean-Baptiste H.
Rating: 5 out of 5
following a purchase from 16/05/2024
Goat-esque !
Response from 3D Minis Factory
Bééééééééh !! <3 ! Thank you ! :D
Ludiquement,
Gaspard
S
Stephen W.
Rating: 4 out of 5
following a purchase from 14/05/2024
Some of the fingers didn’t print. Not a huge problem but just means I can’t give a perfect score. Delivered quickly and safely packed.
Response from 3D Minis Factory
Thank you for your Answer Stephan, we quickly returned the figurine to you, which had a finger problem. Once again, we apologize for having missed these details before sending... :)
Ludiquement,
Gaspard
M
Matthieu M.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very professional and good quality
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Response from 3D Minis Factory
Thank you so much for this wonderful review! Looking forward to continuing this momentum!
:)
Ludiquement,
Gaspard
D
David U.
Rating: 5 out of 5
following a purchase from 02/05/2024
Top of the line! Superb miniatures that I'm going to use for my Warhammer role-playing game.
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Response from 3D Minis Factory
Thank you for this lovely note and I look forward to continuing to enhance your WH JDR games! :)
Ludiquement,
Gaspard
M
Marcin S.
Rating: 5 out of 5
following a purchase from 18/04/2024
Bardzo ładne modele i dobrze wykonane, Polecam
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Response from 3D Minis Factory
Thank you so much for this far away order and great feedback! <3 :)
Ludiquement,
Gaspard
S
Sebastien Y.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super. Listening and customizable project.
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Response from 3D Minis Factory
Thank you so much for your positive feedback and the 5 beautiful stars! :)
Ludiquement,
Gaspard
L
Laurent V.
Rating: 5 out of 5
following a purchase from 17/04/2024
Very nice and responsive, I recommend for your bitz and mini!
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Response from 3D Minis Factory
Thank you, thank you! We're trying to grow this blitz section by the day!
:)
Ludiquement,
Gaspard
N
Nicolas T.
Rating: 5 out of 5
following a purchase from 24/03/2024
Responsive, human customer service And that's a pleasure!
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Response from 3D Minis Factory
Thanks so much for the warm feedback :)!
Ludiquement,
Gaspard
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