The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Thank you, thank you! :)
Good painting!
Playfully,
Gaspard
M
Mathieu F.
Rating: 5 out of 5
following a purchase from 07/04/2023
After an order with defects, the after-sales service was very responsive, and I received the misprinted parts within a week.
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Response from 3D Minis Factory
Thank you Mathieu for this beautiful note and this feedback ! :)
See you soon,
Playfully
Gaspard
F
Florian R.
Rating: 5 out of 5
following a purchase from 07/04/2023
Great quality printing, lots of choices of designs and very short production time, great!
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Response from 3D Minis Factory
Thank you so much for your review! :)
Playfully,
Gaspard
A
Augustin M.
Rating: 5 out of 5
following a purchase from 05/10/2022
RAS
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Response from 3D Minis Factory
Thanks for the 5 stars, it's always a pleasure :)
Playfully,
Gaspard
J
Jérome A.
Rating: 5 out of 5
following a purchase from 05/04/2023
Nickel chrome
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Response from 3D Minis Factory
Thank you so much for your positive review, glad you liked it! :)
Funnily enough,
Gaspard
C
Clement G.
Rating: 5 out of 5
following a purchase from 05/04/2023
Perfect, very nice.
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Response from 3D Minis Factory
Thank you! ! :)
Playfully,
Gaspard
W
Wicker M.
Rating: 5 out of 5
following a purchase from 01/04/2023
Excellent print quality, fast delivery time, great communication! A real pleasure to work with competent and friendly people!
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Response from 3D Minis Factory
Thank you very much for this very positive comment which pushes us to go even further! We look forward to serving you again :)
Sincerely,
Gaspard
J
Jean-Luc B.
Rating: 5 out of 5
following a purchase from 03/04/2023
It's a pity that the delivery of the parcel can't be done in a Relay Point via MONDIAL RELAY: more practical and less expensive!
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Response from 3D Minis Factory
Thanks Jean-Luc for the nice note and the comment, we will try to put it everywhere soon :)
Funnily enough,
Gaspard
S
Serge M.
Rating: 5 out of 5
following a purchase from 26/03/2023
Items with very fine renderings. Very fast delivery and good contact with the printing team
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Response from 3D Minis Factory
Thank you very much Serge for your very complimentary review and your confidence in the team!
Have a nice day,
Gaspard
M
Michel B.
Rating: 5 out of 5
following a purchase from 05/12/2022
There was a problem with my order (missing parts) which was immediately rectified. Very good, thanks to them.
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Response from 3D Minis Factory
Thank you for your review and for the 5 stars! And yes, it's always the most important that everyone can be satisfied in the end! :)
Funnily enough,
Gaspard
C
Christophe B.
Rating: 5 out of 5
following a purchase from 06/02/2023
beautiful figurines, responsive and attentive after-sales service. To be recommended.
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Response from 3D Minis Factory
Thanks a lot! We do our best :)
Funnily enough,
Gaspard
T
Tanguy D.
Rating: 5 out of 5
following a purchase from 07/12/2022
Top quality service!
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Response from 3D Minis Factory
Thank you very much Tanguy for this beautiful note! We will continue in this direction! :)
Funnily enough,
Gaspard
D
David C.
Rating: 5 out of 5
following a purchase from 24/03/2023
Satisfied with the delivery time and the quality of the order.
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Response from 3D Minis Factory
Thank you very much David for your positive review and the 5 stars! Let's keep it up!
Playfully,
Gaspard
D
David J.
Rating: 5 out of 5
following a purchase from 08/03/2023
Perfect quality, as usual!
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Response from 3D Minis Factory
Thank you very much David!
Nice day,
Playfully,
Gaspard
R
Rémi B.
Rating: 5 out of 5
following a purchase from 29/03/2023
A very responsive company that cares about customer satisfaction and makes itself available to your questions even late at night. An incredible experience in this day and age. This was my first order with them and they went out of their way to make sure I was 100% satisfied. I highly recommend their service and wish them all the credit they deserve! It is very nice to find this kind of company on our French soil. Good luck to you and thank you again for everything you have done and undertaken to make my experience a memorable one. This is certainly not a farewell but a beginning 🤩😉✊
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Response from 3D Minis Factory
Thank you very much Rémi! We are a bit speechless in front of these comments and encouragements! :)
Thank you, thank you !
Playfully,
Gaspard
R
Rodolphe E.
Rating: 5 out of 5
following a purchase from 27/03/2023
Excellent quality and very interesting price. If we add the great service and the friendly team, I won't be bothering to buy a 3D printer tomorrow. Keep it up!
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Response from 3D Minis Factory
Thank you so much for letting us have our hands in the resin and alcohol for you ;)
And thank you so much for your note and comment!
Playfully,
Gaspard
J
Jean-Baptiste M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Always satisfied with the service when ordering here, whether it is the quality of the products, the deadlines and the delivery.
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Response from 3D Minis Factory
Thank you so much for the positive review! :)
Funnily enough,
Gaspard
A
Alain P.
Rating: 5 out of 5
following a purchase from 28/03/2023
I recommend.de this site to all the impassioned of figurines, of the pro and with the listening of the customer, of the serious one what
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Response from 3D Minis Factory
Thank you very much Alain for the 5 stars and the encouragement, happy to see that an adventure of passionate people pleases other passionate people ! :)
Playfully,
Gaspard
K
Karine E.
Rating: 5 out of 5
following a purchase from 28/03/2023
Figurine conforms to the image on the site, beautiful quality of printing.
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Response from 3D Minis Factory
Thank you very much Karine and I look forward to continuing this great momentum! :)
Playfully,
Gaspard
T
Tug. H.
Rating: 5 out of 5
following a purchase from 09/03/2023
Product conforms, package well packed and sent on time. Perfect
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Response from 3D Minis Factory
Thank you very much for your positive review!
Have a nice evening!
Playfully,
Gaspard
R
R. C. G.
Rating: 5 out of 5
following a purchase from 27/12/2022
Great figuren and very friendly customer service
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Response from 3D Minis Factory
Thank you so much for your review :)
Have a nice day !
Gaspard
N
Nicolas S.
Rating: 5 out of 5
following a purchase from 12/02/2023
Excellent
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Response from 3D Minis Factory
Merci Merci ! :)
M
Marc B.
Rating: 5 out of 5
following a purchase from 07/02/2023
Great and competent team. Impeccable products and delivery. Outstanding after-sales service. Definitely worth a visit.
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Response from 3D Minis Factory
Thank you! It's heartwarming to read such feedback :)
We'll continue on this beautiful path!
Funnily enough,
Gaspard
G
Guillaume O.
Rating: 5 out of 5
following a purchase from 30/01/2023
Perfect in every way: -availability and responsiveness to answer questions. -Quality of the figurines and delivery time. At the top, I recommend with my eyes closed.
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Response from 3D Minis Factory
Thank you very much Guillaume for this very positive opinion and comment ! :)
Funnily enough,
Gaspard
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 19/12/2022
Quality of the figurines is TOP. I did not have to deal with your customer service for this order. But with friends we are always satisfied. I'm sure you'll be able to keep up the good work and I'll be able to advertise you without any problem.
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Response from 3D Minis Factory
:) :) :) Thank you very much it's really a top feedback from you :) :) :)
Funnily enough !
Gaspard
K
Kevin P.
Rating: 5 out of 5
following a purchase from 02/12/2022
At the top, continue like that
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Response from 3D Minis Factory
Thank you, and yes we will do everything to continue like that, even accelerate! :)
Funnily enough,
Gaspard
D
Damien G.
Rating: 5 out of 5
following a purchase from 06/01/2023
Very good choice. Good reactivity.
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Response from 3D Minis Factory
Thank you so much for your very positive review! :)
Funnily enough,
Gaspard
J
Joseph N.
Rating: 5 out of 5
following a purchase from 13/01/2023
Good impressions, prompt delivery and product as expected.
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Response from 3D Minis Factory
Thank you Joseph for your review! We are glad you had a good experience with us!
Gleefully,
Gaspard
C
Christophe E.
Rating: 5 out of 5
following a purchase from 09/02/2023
RAS
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Response from 3D Minis Factory
Thanks for the 5 stars :)
J
Johan V.
Rating: 5 out of 5
following a purchase from 18/01/2023
Great advice and welcome
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Response from 3D Minis Factory
Thank you very much for your positive opinion Johan! Don't hesitate, we are not stingy with advice :)
Funnily enough,
Gaspard
R
Remi M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Great service
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Response from 3D Minis Factory
Thank you Remi! We are glad you liked our service! :)
Funnily enough,
Gaspard
T
Thibaut L.
Rating: 5 out of 5
following a purchase from 18/02/2023
responsive and understanding service, they did their best to meet my needs. Great job
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Response from 3D Minis Factory
Thank you very much for your positive opinion and feedback! We'll try to keep working like this ;)
Playfully,
Gaspard
K
Kevin N.
Rating: 5 out of 5
following a purchase from 08/02/2023
fast and careful shipping, top quality
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Response from 3D Minis Factory
Thank you Kevin for your kind review! We are glad you are satisfied! :)
Playfully,
Gaspard
E
Edouard S.
Rating: 5 out of 5
following a purchase from 11/10/2022
Top service and quality
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Response from 3D Minis Factory
Thank you very much Edouard for your opinion and for the 5 stars :)
Playfully,
Gaspard
C
Cyril B.
Rating: 5 out of 5
following a purchase from 25/01/2023
.
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Response from 3D Minis Factory
:)
V
Vincent G.
Rating: 5 out of 5
following a purchase from 18/01/2023
Fast, efficient... Really professional
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Response from 3D Minis Factory
Thank you very much Vincent for your opinion! We will continue like that, I promise!
Gaspard
Y
Yannick D.
Rating: 5 out of 5
following a purchase from 23/12/2022
Excellent! Many exchanges to find the right references and the right scale. The resin is superb.
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Response from 3D Minis Factory
Thank you very much Yannick for your positive review! We are delighted that you enjoyed the exchanges and the quality of the figurines. :)
Playfully,
Gaspard
Q
Quentin V.
Rating: 4 out of 5
following a purchase from 26/01/2023
figures received on time without any problems. In the more beautiful/larger ones, there was a lot of "waste" from the 3D printer support. But after a few precision cuts, no problem.
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Response from 3D Minis Factory
Good evening Quentin and thank you for your feedback! We will pay more attention to the "supports" that are supposed to be in very small quantities or even non-existent when sending.
Thank you for the extra work and your confidence!
Lovingly,
Gaspard
P
Pascal I.
Rating: 5 out of 5
following a purchase from 26/09/2022
Always on top. Even my rare glitches are made up for with great business sense. My Dungeons and Dragons games are fantastic thanks to them.
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F
Florian G.
Rating: 5 out of 5
following a purchase from 05/02/2023
3D printing at its best! The team listened and made sure to advise me on the scale of printing. I recommend 200% and I'm about to place another order this month
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