The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Great, very fast delivery, listened to the customer to change the scale of the figurines and top quality figurines, many thanks!
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Response from 3D Minis Factory
Thank you so much, Jolan, for your lovely review and always on hand to respond to specific needs! :)
Playfully
Gaspard
J
Jessica M.
Rating: 5 out of 5
following a purchase from 14/05/2023
fast delivery and good quality
Response from 3D Minis Factory
Thank you so much for your review ! :)
Have a nice day
Gaspard
S
Simon D.
Rating: 5 out of 5
following a purchase from 21/05/2023
Top quality, fast and accurate delivery
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Response from 3D Minis Factory
Thanks a lot! :)
Ludiquement,
Gaspard
C
Christophe P.
Rating: 5 out of 5
following a purchase from 18/05/2023
Fast, careful shipment, good quality resin, what more could you ask for ????
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Response from 3D Minis Factory
More ranges perhaps? Ah, yes, that happens too :D
Thank you so much for this warm review! :)
Ludiquement,
gaspard
F
Fabien B.
Rating: 5 out of 5
following a purchase from 16/05/2023
Excellent!
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Response from 3D Minis Factory
Thank you very much :) :) :)
Gaspard
O
Olivier P.
Rating: 5 out of 5
following a purchase from 12/05/2023
Super
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Bertrand C.
Rating: 5 out of 5
following a purchase from 08/05/2023
The figurines are super-beautiful.
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Response from 3D Minis Factory
Thank you very much for the 5 stars and the nice review :)
Ludiquement,
Gaspard
T
Thomas L.
Rating: 5 out of 5
following a purchase from 07/05/2023
My order was processed and dispatched quickly. On arrival I notified the company about 2 miniatures with broken weapons and one unit which was printed with the wrong weapons. They responded very quickly and promised to replace the miniatures with wrong / broken weapons. Great service and fast delivery!
Response from 3D Minis Factory
Thank you Thomas for your review, it's always important to us that everything turns out just as it should!
Best ! :)
Gaspard
Y
Yann L.
Rating: 5 out of 5
following a purchase from 07/05/2023
Good advice, perfect and fast
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Response from 3D Minis Factory
Thank you very much for the very positive review!
Nice games!
Playfully,
Gaspard
M
Marc Etienne R.
Rating: 5 out of 5
following a purchase from 05/05/2023
Top notch, faster turnaround than advertised, I highly recommend this site.
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Response from 3D Minis Factory
Thank you very much, Marc Etienne, for the comment and for the 5 stars :)
Playfully,
Gaspard
J
Justine D.
Rating: 5 out of 5
following a purchase from 03/05/2023
They are extremely attentive to the customer.
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Response from 3D Minis Factory
Thank you for your positive review Justine! We always try to do our best. :)
Funnily enough,
Gaspard
A
Amalric F.
Rating: 5 out of 5
following a purchase from 04/05/2023
Order arrived faster than I thought, really you very good job on the miniatures, a big thank you and congratulations to the team! See you soon!
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Response from 3D Minis Factory
Thank you very much, Thank you very much, Thank you very much! :)
Playfully,
Gaspard
M
Maxime D.
Rating: 5 out of 5
following a purchase from 08/04/2023
Very beautiful and detailed figurines with a good quality resin. Responsive and attentive contact. Great!
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Response from 3D Minis Factory
Thank you very much Maxime ! I look forward to helping you with your projects!
Playfully,
Gaspard
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Fred D.
Rating: 5 out of 5
following a purchase from 28/04/2023
Great!
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Response from 3D Minis Factory
Thank you so much for the 5 stars and for the Nickel! :)
Playfully,
Gaspard
L
Ludovic A.
Rating: 5 out of 5
following a purchase from 10/12/2022
Preparation and delivery impeccable while respecting the special requests, customer experience at the top and beautiful emotion at the reception of the figurines. Next orders to come for sure.
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Response from 3D Minis Factory
Thank you very much Ludovic, I look forward to answering specific requests :) That's what 3D is all about!
Funnily enough,
Gaspard
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Gaetan M.
Rating: 5 out of 5
following a purchase from 21/04/2023
Very good product, I just have to paint them
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Response from 3D Minis Factory
Thanks a lot for the 5 stars! And yes, we have to be careful with the pile of shame and paint our figs ^^ :)
Funnily enough,
Gaspard
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Jules D.
Rating: 5 out of 5
following a purchase from 18/04/2023
Good shipping time and responsive customer service
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Response from 3D Minis Factory
Thanks for the 5 stars and for the nice comment :)
Funnily enough,
Gaspard
J
Jérôme C.
Rating: 5 out of 5
following a purchase from 12/04/2023
Very good. Order arrived on time. High quality work
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Response from 3D Minis Factory
Thank you Jérôme for your very positive review! :)
Funnily enough,
Gaspard
B
Bruno A.
Rating: 5 out of 5
following a purchase from 16/04/2023
After the first shipment arrived quickly, I finally had time to prepare printed figures for the first time. The engraving is excellent, the resin works well with little residue to remove (what a pleasure not to have a molding line that goes all around the figure). In short, I validate the experience; and I will order again with pleasure 😀
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Response from 3D Minis Factory
Thank you for this very nice comment! :)
And yes, molding lines will become ancient history ;)
Funnily enough,
Gaspard
M
Marco G.
Rating: 5 out of 5
following a purchase from 28/09/2022
20 /20
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Response from 3D Minis Factory
Surely the grade I would have had if there was a Warhammer test at the Bac! Thanks a lot ! :)
Playfully
F
Francesco V.
Rating: 5 out of 5
following a purchase from 09/04/2023
Quality product. And impeccable after sales service.
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Response from 3D Minis Factory
Thank you so much for the note and the comment :) :) :)
We will continue to do our best!
Playfully,
Gaspard
A
Alexis D.
Rating: 5 out of 5
following a purchase from 15/04/2023
Sculptures of very good quality, good packaging, thank you for your seriousness.
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Response from 3D Minis Factory
Thank you very much Alexis! We are glad you are satisfied with the order. :)
Enjoyably,
Gaspard
R
Rémi D.
Rating: 5 out of 5
following a purchase from 10/04/2023
Great service. Fast, efficient and responsive.
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Response from 3D Minis Factory
Thanks for your very positive review, Rémi! :)
Playfully
A
Adrien M.
Rating: 5 out of 5
following a purchase from 08/04/2023
irreproachable, nothing else to say
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Response from 3D Minis Factory
Thank you, thank you! :)
Good painting!
Playfully,
Gaspard
M
Mathieu F.
Rating: 5 out of 5
following a purchase from 07/04/2023
After an order with defects, the after-sales service was very responsive, and I received the misprinted parts within a week.
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Response from 3D Minis Factory
Thank you Mathieu for this beautiful note and this feedback ! :)
See you soon,
Playfully
Gaspard
F
Florian R.
Rating: 5 out of 5
following a purchase from 07/04/2023
Great quality printing, lots of choices of designs and very short production time, great!
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Response from 3D Minis Factory
Thank you so much for your review! :)
Playfully,
Gaspard
A
Augustin M.
Rating: 5 out of 5
following a purchase from 05/10/2022
RAS
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Response from 3D Minis Factory
Thanks for the 5 stars, it's always a pleasure :)
Playfully,
Gaspard
J
Jérome A.
Rating: 5 out of 5
following a purchase from 05/04/2023
Nickel chrome
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Response from 3D Minis Factory
Thank you so much for your positive review, glad you liked it! :)
Funnily enough,
Gaspard
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Clement G.
Rating: 5 out of 5
following a purchase from 05/04/2023
Perfect, very nice.
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Response from 3D Minis Factory
Thank you! ! :)
Playfully,
Gaspard
W
Wicker M.
Rating: 5 out of 5
following a purchase from 01/04/2023
Excellent print quality, fast delivery time, great communication! A real pleasure to work with competent and friendly people!
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Response from 3D Minis Factory
Thank you very much for this very positive comment which pushes us to go even further! We look forward to serving you again :)
Sincerely,
Gaspard
J
Jean-Luc B.
Rating: 5 out of 5
following a purchase from 03/04/2023
It's a pity that the delivery of the parcel can't be done in a Relay Point via MONDIAL RELAY: more practical and less expensive!
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Response from 3D Minis Factory
Thanks Jean-Luc for the nice note and the comment, we will try to put it everywhere soon :)
Funnily enough,
Gaspard
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Serge M.
Rating: 5 out of 5
following a purchase from 26/03/2023
Items with very fine renderings. Very fast delivery and good contact with the printing team
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Response from 3D Minis Factory
Thank you very much Serge for your very complimentary review and your confidence in the team!
Have a nice day,
Gaspard
M
Michel B.
Rating: 5 out of 5
following a purchase from 05/12/2022
There was a problem with my order (missing parts) which was immediately rectified. Very good, thanks to them.
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Response from 3D Minis Factory
Thank you for your review and for the 5 stars! And yes, it's always the most important that everyone can be satisfied in the end! :)
Funnily enough,
Gaspard
C
Christophe B.
Rating: 5 out of 5
following a purchase from 06/02/2023
beautiful figurines, responsive and attentive after-sales service. To be recommended.
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Response from 3D Minis Factory
Thanks a lot! We do our best :)
Funnily enough,
Gaspard
T
Tanguy D.
Rating: 5 out of 5
following a purchase from 07/12/2022
Top quality service!
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Response from 3D Minis Factory
Thank you very much Tanguy for this beautiful note! We will continue in this direction! :)
Funnily enough,
Gaspard
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David C.
Rating: 5 out of 5
following a purchase from 24/03/2023
Satisfied with the delivery time and the quality of the order.
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Response from 3D Minis Factory
Thank you very much David for your positive review and the 5 stars! Let's keep it up!
Playfully,
Gaspard
D
David J.
Rating: 5 out of 5
following a purchase from 08/03/2023
Perfect quality, as usual!
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Response from 3D Minis Factory
Thank you very much David!
Nice day,
Playfully,
Gaspard
R
Rémi B.
Rating: 5 out of 5
following a purchase from 29/03/2023
A very responsive company that cares about customer satisfaction and makes itself available to your questions even late at night. An incredible experience in this day and age. This was my first order with them and they went out of their way to make sure I was 100% satisfied. I highly recommend their service and wish them all the credit they deserve! It is very nice to find this kind of company on our French soil. Good luck to you and thank you again for everything you have done and undertaken to make my experience a memorable one. This is certainly not a farewell but a beginning 🤩😉✊
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Response from 3D Minis Factory
Thank you very much Rémi! We are a bit speechless in front of these comments and encouragements! :)
Thank you, thank you !
Playfully,
Gaspard
R
Rodolphe E.
Rating: 5 out of 5
following a purchase from 27/03/2023
Excellent quality and very interesting price. If we add the great service and the friendly team, I won't be bothering to buy a 3D printer tomorrow. Keep it up!
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Response from 3D Minis Factory
Thank you so much for letting us have our hands in the resin and alcohol for you ;)
And thank you so much for your note and comment!
Playfully,
Gaspard
J
Jean-Baptiste M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Always satisfied with the service when ordering here, whether it is the quality of the products, the deadlines and the delivery.
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Response from 3D Minis Factory
Thank you so much for the positive review! :)
Funnily enough,
Gaspard
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