The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Always very satisfied with customer service and quality prints.
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Response from 3D Minis Factory
Hello Quentin and thank you! For the comment and the 5 stars! It's always a great pleasure to read that! :)
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Alexandre T.
Rating: 5 out of 5
following a purchase from 12/12/2024
Right on schedule! Great decors! No glue needed! Top
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Response from 3D Minis Factory
Héhé! Thank you so much Alexandre for your kind feedback! :)
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Patrick M.
Rating: 5 out of 5
following a purchase from 09/12/2024
perfect
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Response from 3D Minis Factory
Thank you! :)
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Sergio F.
Rating: 5 out of 5
following a purchase from 10/12/2024
As good as expected. The detail of the gummy bears is a surprise! This has beem my first purchase but not the last.
Response from 3D Minis Factory
Dear Sergio,
Thank you so much for your kind words and 5-star rating! :)
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Ronald M.
Rating: 5 out of 5
following a purchase from 07/12/2024
Super
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Response from 3D Minis Factory
Thank you Ronald for the 5 beautiful stars and the short but equally powerful comment! :)
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Antoine C.
Rating: 5 out of 5
following a purchase from 04/10/2024
Fine, solid sculpture
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Response from 3D Minis Factory
Hello Antoine and thank you! That's the whole point of AmeraLabs TGM-7 :)
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Jean E.
Rating: 5 out of 5
following a purchase from 04/10/2024
Top
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Response from 3D Minis Factory
At the top.... as the 5 stars and your comment! Thanks Jean! :)
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Alban M.
Rating: 5 out of 5
following a purchase from 03/12/2024
Super quality product
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Response from 3D Minis Factory
Thank you very much Alban, for the order but also this beautiful comment with its 5 stars! :)
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Antoine R.
Rating: 5 out of 5
following a purchase from 16/12/2024
fast and efficient order, quality resin, I recommend it!
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Response from 3D Minis Factory
Hello Antoine, and thank you for your glowing review! We'll continue to work with AmeraLabs TGM-7 to everyone's delight! :)
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Michel C.
Rating: 5 out of 5
following a purchase from 24/09/2024
At 3D MINIS FACTORY, the magic of Christmas continues all year round. Magnificent figurines abound in a wide variety of different worlds. Product manufacturing is flexible, as every effort is made to realize and satisfy the customer's personal requests. Quality is beyond reproach, and if a problem arises, it is resolved well beyond ordinary commercial obligations. Contact with the company is very easy, and I highly recommend it. Michel Cartiaux
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Response from 3D Minis Factory
Michel merci beeeeaucoup pour ce commentaire de noël.
Now we see that the magic of Christmas works even in the comments! <3 :)
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Sebastien D.
Rating: 5 out of 5
following a purchase from 26/09/2024
quality figurines in customizable sizes, perfect!
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Response from 3D Minis Factory
Thank you Sébastien for your glowing review! :)
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Greg D.
Rating: 5 out of 5
following a purchase from 25/09/2024
perfect
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Response from 3D Minis Factory
Perfect too, as is your comment...!! :)
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Jérôme C.
Rating: 5 out of 5
following a purchase from 27/08/2024
Very good
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Response from 3D Minis Factory
Hello and thanks for the 5 stars!
:)
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Aurélien C.
Rating: 5 out of 5
following a purchase from 14/08/2024
Great print quality, respond quickly even to silly questions and go as fast as possible. They're top notch 👍
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Response from 3D Minis Factory
Hello Aurélien,
Thank you for the 5 stars, but also for this beautiful comment! :) :) :)
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Corentin N.
Rating: 5 out of 5
following a purchase from 19/08/2024
The team really listens, both before the purchase for special requests and afterwards if there are any problems with the order. Go there with your eyes closed...
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Response from 3D Minis Factory
Corentin, I don't know what to say except a big thank you! :)
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Thibaud L.
Rating: 5 out of 5
following a purchase from 20/08/2024
Impec
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Response from 3D Minis Factory
Bonjour et Merci Thibaud pour les 5 étoiles et ce jolie petit commentaire ! :)
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Lionel J.
Rating: 5 out of 5
following a purchase from 26/07/2024
Good transaction
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Response from 3D Minis Factory
Hello/bonjour Lionel!
Thanks for this comment already translated into English! :D
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Thomas D. T.
Rating: 5 out of 5
following a purchase from 28/11/2024
Nothing to say, really good after-sales service
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Response from 3D Minis Factory
Hello and thank you Thomas!
We always bend over backwards at best! :)
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Hello François,
Thanks for the 5 stars and the comment! Looking forward to hearing from you!
:)
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William M.
Rating: 5 out of 5
following a purchase from 22/11/2024
Top-notch communication and a product that totally met my expectations!
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Response from 3D Minis Factory
Thanks William for the comment and the 5 stars! :)
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Renaud G.
Rating: 5 out of 5
following a purchase from 16/10/2024
no problem, good delivery time, nothing broken, impeccable
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Response from 3D Minis Factory
Hi Renaud and thanks for the feedback (and the 5 stars! ).
:)
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Jochen M.
Rating: 5 out of 5
following a purchase from 08/11/2024
Very fast delivery. Miniatures are very detailed, quality of the prints is very high. Some cleaning required. Very nice and unconventional centerpieces eg for a Tzeentch chaos army but a but too large for common troop types. All in all a very pleasant experience.
Response from 3D Minis Factory
Dear Jochen,
Thank you for your wonderful review! :)
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Thedorninator T.
Rating: 5 out of 5
following a purchase from 06/11/2024
not the first order with them and I'll do it again with pleasure, reasonable price, top customer service!
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Response from 3D Minis Factory
Thank you TheDorninator, for the 5 stars, for this beautiful comment and for your loyalty! <3 ! :)
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Dominique B.
Rating: 5 out of 5
following a purchase from 07/11/2024
Top of the top
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Response from 3D Minis Factory
Thanks Dominique!
I love this short and to the point comment! :)
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Alain G.
Rating: 5 out of 5
following a purchase from 16/10/2024
Order received very quickly 👍 As usual I am completely satisfied by the efficiency, seriousness and care taken in the execution of figurines and service.
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Response from 3D Minis Factory
Hello Alain,
Thank you for this very nice comment and the 5 stars! :)
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Baptiste E.
Rating: 5 out of 5
following a purchase from 26/10/2024
Incredible
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Response from 3D Minis Factory
Hello Baptiste,
Que dire <3 ! :)
Thank you!
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Sébastien S.
Rating: 5 out of 5
following a purchase from 18/10/2024
Impeccable
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Response from 3D Minis Factory
Hello Sébastien,
Thank you for this brief and perfect comment :D!
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Henrik R.
Rating: 5 out of 5
following a purchase from 22/10/2024
Changed an aspect I needed easily, with fast delivery!
Response from 3D Minis Factory
Dear Henrik,
We sincerely thank you for your positive feedback! ! :)
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Christophe C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Super quality figurine ! Very good delivery speed and a special follow-up really very appreciable !!! Don't hesitate, it's a great team behind 3D Minis Factory.... Thanks a lot !
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Response from 3D Minis Factory
Hello Christophe and thank you thank you!
It's when we read reviews like this that we're happy to keep pushing our little business forward! :)
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Didier D.
Rating: 5 out of 5
following a purchase from 30/09/2024
As always, I'm pleased with the work. The figures are superb. Fast delivery and secure packaging. I also know that the after-sales service is super responsive. Thank you very much.
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Response from 3D Minis Factory
Hello Didier,
Many thanks for the glowing review! We'll try to keep it that way! :)
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Nicolas G.
Rating: 5 out of 5
following a purchase from 25/08/2024
Good service and quality shipping
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Response from 3D Minis Factory
Hello Nicolas and thank you for the comment and the 5 stars!
I look forward to sending you more figures! :)
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Jérôme V.
Rating: 5 out of 5
following a purchase from 29/09/2024
Figurines as pictured and delivered promptly
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Response from 3D Minis Factory
Thanks a lot Jérôme! :)
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Emmanuel F.
Rating: 5 out of 5
following a purchase from 19/09/2024
Impeccable miniatures RAS
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Response from 3D Minis Factory
Hello Emmanuel and thank you very much for the comment and the 5 stars! :)
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Philipp F.
Rating: 3 out of 5
following a purchase from 31/08/2024
Hello dear 3Dminifactory-Team I would like to thank you for the wonderful figurines. The deadlines and information on each shelf were also top notch. I would also like to thank you for the two additional figures: - Elven Navigator B -- Reference TPGLR831-1 - Elven Loremaster B -- Reference TPGLR824-1 However, one figure seems to be missing. Is it possible? - Acrobat Elf ONe Leg Stand -- Reference EPIC3523-1 I'm a bit surprised that the 32mm figures are relatively large. The eye height is correct for the "elf villager" range. The elf artist range is too dynamic to measure, only possible for the balancing elf with approx. 34mm. On the other hand, the "Elven" range seems too large to me. Do you have a standard unwinding for this problem? Elven range (too big) 40mm = Elven Navigator B, Elven Shipwright A; 38mm = Elven Navigator A, Elven Healer B; 37mm = Elven Lore Master B; Villager range (OK) 35mm = Elf Villager Drunk, Elf Villager Artist, Elf Villager Accountant, Elf Villager Bard; 33mm = Elf Villager Schoolar; My goal is to use these figures with the Punga games fantasy soccer team. Why a slightly similar scale is sought. I have not yet received the high elves team, so the exact size required is unknown at this time. Please note that your survey and my email have crossed. I sent an email "similar" to this message just last night ([email protected]) with subject (Order KPMEYXHXT // Questions). With my best regards, Philipp Foerster
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Response from 3D Minis Factory
Hello Philipp,
The problems have long since been solved, but I'm taking the liberty of replying here as well, as I'm a bit behind on the response to the notices!
Alas, yes, there are still problems with the scale of abhumans, as each creator has his own vision of elves/dwarves/minotaurs etc..
We try to smooth out the scales on the same order, but it's not always as simple as that....
So we've sent you some scale figures for your project!
Thanks again for your feedback! :)
Playfully
Gaspard
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Billy T.
Rating: 3 out of 5
following a purchase from 07/09/2024
Good quality figurines, but the packaging (all loose!) is... surprising.
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Response from 3D Minis Factory
Hi Billy, and thanks for the comment!
Usually we try to make bags by "group" of units, the same units, the same character classes etc.
We'll be careful and divide the miniatures even more! :)
Thanks again for the feedback!
Playfully
Gaspard
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Thedorninator T.
Rating: 5 out of 5
following a purchase from 01/08/2024
order delayed by the summer holidays, but small bonus when opening the package to be forgiven for not having warned in advance, otherwise superb figurine as always
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Response from 3D Minis Factory
Thank you for this nice review, and indeed, the month of August with all the participations in the French or European Championships slows down the pace...! Thanks for the patience and the 5 stars! 🙂
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Antoine D.
Rating: 5 out of 5
following a purchase from 15/08/2024
Very good quality. I recommend
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Response from 3D Minis Factory
Thank you very much Antoine for the 5 beautiful stars and this very nice review! 🙂
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Jean Pierre M.
Rating: 5 out of 5
following a purchase from 31/08/2024
Perfect, fast shipping, great figurines and thanks for the dice and candy! See you soon!
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Response from 3D Minis Factory
Glad you like this year's new goodies ;)
Enjoyably,
Gaspard
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Josselin B.
Rating: 5 out of 5
following a purchase from 01/08/2024
Best 3D Miniature Printer in France ! ;)
Response from 3D Minis Factory
Thank you Joss ! :)
Ludiquement,
Gaspard
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