The store consistently delivers reliable, fast service with quick shipping and on-time deliveries, ensuring customers receive their figurines promptly and in good condition. The product quality is repeatedly highlighted through detailed, well-crafted prints, with many notes about accurate rendering, faithful scale, and careful packaging that protects items during transit. Customer service stands out for responsiveness, helpful guidance on custom printing, and efficient issue resolution, including replacements and easy adds to orders. Overall, buyers praise the value, consistency, and helpful, attentive team behind the production and fulfillment.
Very responsive after-sales service, good listening skills and order tracking after delivery.
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Response from 3D Minis Factory
Many thanks Michel!
Looking forward to sending you some new figurines! :)
Ludiquement,
Gaspard
A
Arnaud W.
Rating: 5 out of 5
following a purchase from 22/07/2023
Careful shipping High-quality 3D printing
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Response from 3D Minis Factory
Thank you very much Arnaud for this nice note and review! :)
Ludiquement,
Gaspard
E
Elie B.
Rating: 5 out of 5
following a purchase from 06/08/2023
Top :) Great online help before ordering and great product on delivery.
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Response from 3D Minis Factory
Thank you Elie for your positive review! We look forward to helping you with your projects! :)
Ludiquement,
gaspard
J
Jean-Philippe N.
Rating: 5 out of 5
following a purchase from 23/07/2023
Very satisfied with my order. It was processed quickly and the result is excellent. Thank you very much!
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Response from 3D Minis Factory
Thanks a lot Jean-Philippe and for the good note and for the positive comment! :)
Ludiquement,
Gaspard
B
Bruno M.
Rating: 4 out of 5
following a purchase from 20/03/2023
The parts are very thin and seem quite solid. The coli is well packaged. What's more, the people at3D Minis Factory are attentive and friendly. However, I have two drawbacks: some of the sculptures are too thin for the pieces to be easy to handle (it really depends on the sculptor), and it's hard to appreciate the actual size of the piece you're going to receive.
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Response from 3D Minis Factory
Hello Bruno, and thank you for your feedback!
It's true that some designers are very picky, and even with the strength of AmeraLabs, some parts can seem very thin (there are even rare occasions when we end up disabling certain figurines...).
Whatever happens, if you ever have a concern or question about a size, don't hesitate to contact us! :)
All the best,
Gaspard
M
Maxime M.
Rating: 5 out of 5
following a purchase from 26/07/2023
very good dealer
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Response from 3D Minis Factory
Thank you very much Maxime, that's very kind of you, we always try to do our best! :)
Ludiquement,
Gaspard
R
Renaud G.
Rating: 5 out of 5
following a purchase from 31/07/2023
everything is ok, no worries
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Response from 3D Minis Factory
Thank you so much for your review and for the 5 stars! :)
Ludiquement,
Gaspard
R
Ronald V.
Rating: 5 out of 5
following a purchase from 05/08/2023
fast, quality printing, little work to do on the figures
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Response from 3D Minis Factory
Thanks a lot! We always try to do our best :)
Ludiquement,
Gaspard
S
Sebastien Y.
Rating: 5 out of 5
following a purchase from 09/07/2023
Super service
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Response from 3D Minis Factory
Thank you so much for your enthusiastic review! :)
Ludiquement,
Gaspard
Y
Yann R.
Rating: 4 out of 5
following a purchase from 16/07/2023
More detail on sizes. It's hard to get a feel for the size on the site, and there's no precise information on dimensions.
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Response from 3D Minis Factory
Hello Yann, and thank you for your note and comment!
We do our best to annotate the dimensions on each figurine, but there are still a few missing...!
If you have any doubts, don't hesitate to contact us, and we'll show you the actual figure sizes :)
Sincerely,
Gaspard
R
Romain S.
Rating: 5 out of 5
following a purchase from 12/07/2023
Ultra-high-quality 3D prints! Fast delivery and arrival without breakage
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Response from 3D Minis Factory
Thank you very much for your opinion, Romain! Looking forward to always giving our best! :)
Ludiquement,
Gaspard
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 28/12/2022
Perfect service, very high quality printing and incredible resin: several drops and no breakage. Thank you so much!
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Response from 3D Minis Factory
Thank you very much Nicolas, and yes, that's the whole point of AmeraLabs Resin ;) :) !!
Have a nice day,
Ludiquement,
Gaspard
C
Cyril H.
Rating: 5 out of 5
following a purchase from 21/03/2023
Impeccable customer service. Very satisfied with my orders. 👍👍👍
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Response from 3D Minis Factory
Thank you Thank you Thank you! :)
Playfully,
Gaspard
D
Daniel B.
Rating: 5 out of 5
following a purchase from 01/07/2023
'
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Response from 3D Minis Factory
Thanks for the extra 5 stars on the fact that I've just discovered that a message is compulsory to attach to the note :)
Ludiquement,
Gaspard
L
Ludovic V.
Rating: 5 out of 5
following a purchase from 16/06/2023
at the top
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Response from 3D Minis Factory
Thanks for the 5 stars! :)
Ludiquement,
Gaspard
J
Jean-Luc D.
Rating: 5 out of 5
following a purchase from 25/06/2023
I had noticed a problem with the scale when my order was delivered. The customer manager found a more than satisfactory solution. The speed and efficiency of the service quickly made me forget the inconvenience, and encouraged me to recommend 3D Minis Factory... Thank you, with all my sympathy
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Response from 3D Minis Factory
Hello Jean-Luc and thank you for your note and comment! It's very important to us that you really get what you order :)
Ludiquement !
Gaspard
R
Romain M.
Rating: 5 out of 5
following a purchase from 29/06/2023
Very well made figurines, fast delivery. Very friendly and responsive customer service. Ke recommends without hesitation.
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Response from 3D Minis Factory
Thank you very much for your very encouraging review! :)
Ludiquement,
Gaspard
M
Marc L.
Rating: 5 out of 5
following a purchase from 27/06/2023
On top 👍
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Response from 3D Minis Factory
Thanks a lot! :)
Ludiquement,
Gaspard
P
Pascal B.
Rating: 5 out of 5
following a purchase from 27/06/2023
Fast delivery and quality figurines.
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Response from 3D Minis Factory
Thank you and thank you! We always try to do our best :)
Ludiquement,
Gaspard
A
Aurélien M.
Rating: 5 out of 5
following a purchase from 26/06/2023
Super service, both before (information) and after the sale. I can't recommend it enough!
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Response from 3D Minis Factory
Thank you very much for your very positive review, Aurélien! :)
Ludiquement,
Gaspard
F
Florian R.
Rating: 5 out of 5
following a purchase from 11/06/2023
Very good!
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Response from 3D Minis Factory
Thanks a lot, Florian! :)
Ludiquement,
Gaspard
M
Mathieu L.
Rating: 5 out of 5
following a purchase from 26/06/2023
The 3D Minis Factory team is always on hand to answer any questions. They follow up every order with a very personal approach, to remove any doubt for customers. Orders are processed very quickly and always with quality. I only contacted the after-sales service once, and they were extremely responsive. The team is really pleasant and professional.
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Response from 3D Minis Factory
Thank you so much for this beautiful review! :)
I look forward to answering any questions you may have :)
See you soon!
With pleasure,
Gaspard
J
Johan T.
Rating: 5 out of 5
following a purchase from 22/06/2023
on time and on budget
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Response from 3D Minis Factory
Thank you very much Johan for your positive review! :)
Ludiquement,
Gaspard
B
Bastien B.
Rating: 4 out of 5
following a purchase from 23/06/2023
Beautiful figs. Fast shipping. Attractive price. The Void Jesters Lone Jester is a little too big for warhammer, but nice.
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Response from 3D Minis Factory
Hello Bastien and thank you for your note and comment,
And yes, some designers do take a few liberties when creating miniatures. But as you say, it's sometimes so minor that we only realize it once in hand and next to their non-proxi colleagues...
We'll get back to you by e-mail to make an exchange if necessary :)
Enjoyably,
Gaspard
J
Josselin C.
Rating: 5 out of 5
following a purchase from 20/06/2023
Very good
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Response from 3D Minis Factory
Thank you so much for the 5 stars! :)
Ludiquement,
Gaspard
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 18/06/2023
cool
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Response from 3D Minis Factory
Right? :) Thanks a lot for the note!
Ludiquement,
Gaspard
C
Cedric D.
Rating: 5 out of 5
following a purchase from 13/06/2023
Very good resin and nice rendering on the figurines..... Really happy with my purchase.
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Response from 3D Minis Factory
Thank you very much for your feedback, and welcome to the world of 3D!
Enjoyably,
Gaspard
J
Jean-Marie D.
Rating: 5 out of 5
following a purchase from 11/06/2023
Very good store! Serious, professional people who care about customer satisfaction 😉
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Response from 3D Minis Factory
Thank you Jean-Marie! This kind of message always warms my heart, thank you again! :)
Ludiquement,
Gaspard
T
Thomas P.
Rating: 5 out of 5
following a purchase from 13/06/2023
Delay slightly longer than expected, but perhaps normal, slight lack of wedging of parts in the parcel, but the quality of the resin obviously allows for this, since everything arrived in perfect condition. The finish, detail and texture of the figurines are impressive, and the scale perfectly adapted. I'm very satisfied
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Response from 3D Minis Factory
Thank you very much Thomas for this nice note and comment, and yes, with a new born in our arms, we've had to lengthen the pace slightly! :)
In any case, we're very happy with this satisfaction!
Ludiquement,
Gaspard
N
Nicolas S.
Rating: 5 out of 5
following a purchase from 17/06/2023
Perfect
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Response from 3D Minis Factory
Thanks a lot! :)
Ludiquement,
Gapsard
C
Christophe B.
Rating: 5 out of 5
following a purchase from 14/06/2023
Top-notch exercise!
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Response from 3D Minis Factory
Thanks a lot Christophe! We'll keep it up! :)
Ludiquement,
Gaspard
M
Michel G.
Rating: 5 out of 5
following a purchase from 12/06/2023
fast and efficient
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Response from 3D Minis Factory
Thanks for the note and for this clear and concise review! :)
Looking forward to hearing from you!
Ludiquement
Gaspard
L
Lionel C.
Rating: 5 out of 5
following a purchase from 16/06/2023
The service is always neat and fast. Many thanks
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Response from 3D Minis Factory
It is we who thank you for the orders and this very nice comment! :)
Enjoyably,
Gaspard
E
Eléanor D.
Rating: 5 out of 5
following a purchase from 11/06/2023
Top quality. Perfect and prompt after-sales service in the event of any problems.
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Response from 3D Minis Factory
Thank you so much Eléanor, we always try to do our best so that every customer has what they need :)
Have a nice day!
With pleasure,
Gaspard
J
Johann B.
Rating: 5 out of 5
following a purchase from 07/06/2023
Top quality! Very good quality. I will not hesitate to use your services again. See you soon
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Response from 3D Minis Factory
Thank you so much for your kind comment and your loyalty! And of course, we look forward to continuing to print figurines for you! :)
Ludiquement,
Gaspard
R
Rodolphe E.
Rating: 5 out of 5
following a purchase from 07/06/2023
Excellent communication and top-quality work.
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Response from 3D Minis Factory
Thank you so much! We put all our heart and passion into it! :)
Playfully,
Gaspard
T
Thomas T.
Rating: 5 out of 5
following a purchase from 05/06/2023
Top-quality resin and printing!
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Response from 3D Minis Factory
Thanks a lot Thomas, we try and we'll try to always be on top! :)
Ludiquement,
Gaspard
A
Adel Z.
Rating: 5 out of 5
following a purchase from 01/06/2023
as requested
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Response from 3D Minis Factory
Thanks for the 5 stars and I'm glad you got what you expected :)
Playfully,
Gaspard
J
Jean-Baptiste P.
Rating: 5 out of 5
following a purchase from 05/06/2023
The print quality and resins used are really superb. The only regret is the size of some of the miniatures: Sons of Imnyr from Highland Miniature, which varies the rendering and is therefore a little worse than expected. En Revanche human imperials are just perfect.
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Response from 3D Minis Factory
Thank you very much Jean-Baptiste, and yes, sometimes the creators are "light" with certain releases, but this rarely happens with Highland Miniatures... We'll be in touch by e-mail!
Have a good game!
Ludiquement,
Gaspard
A
Arthur B.
Rating: 5 out of 5
following a purchase from 02/06/2023
Super friendly and responsive team. The figurines arrived quickly at their destination and in perfect condition. The figurines are of good quality. Totally satisfied.
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Response from 3D Minis Factory
And we're totally happy with your comment!!! <3 !!
Thanks again and have a nice day, :)
Ludiquement,
Gaspard
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