Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
All reviews
M
Michel W.
Rating: 1 out of 5
following a purchase from 18/08/2026
This concerns the transport: The box was deformed during transport. I opened part of the packaging and not seeing any deformation of the rails (apparently), I did not make any reservations. While unpacking in the museum, I noticed a bending of the rails. It did not have any consequences on the mounting on the walls, the deformation disappeared with the fixing. I wanted to inform you of this malfunction. Best regards, Michel Weber
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Response from Cimaises-et-plus
Hello Michel,
Thank you for taking the time to share your experience. We are pleased to learn that the deformation of the rails ultimately did not impact your mounting, even though we fully understand that it could have been concerning during unpacking.
We certainly take your comment into consideration, as the quality of our products and their proper reception are essential to us. Your feedback helps us remain attentive at every stage to continue improving our products and services.
Best regards,
The Cimaises & Plus team
S
Stéphane R.
Rating: 5 out of 5
following a purchase from 21/08/2026
Order delivered in good condition within the announced timeframe. Very responsive customer service when we have questions or requests for clarification. I think I will order again soon to complete my first order.
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Response from Cimaises-et-plus
Hello Stéphane,
We sincerely thank you for your positive feedback and for your trust in our store.
We are delighted to learn that your order was delivered on time and that our customer service met your expectations.
Best regards,
The Cimaises & Plus team
B
Bernard P.
Rating: 5 out of 5
following a purchase from 20/08/2026
Your products suit me.
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Response from Cimaises-et-plus
Hello Bernard,
We warmly thank you for your positive feedback.
It is a pleasure to know that our products suit you and meet your expectations.
Best regards,
The Cimaises & Plus team
X
Xavier D.
Rating: 5 out of 5
following a purchase from 19/08/2026
I am not satisfied because I forgot to buy rails but that's my fault. You were super fast to the boat for the Isle of Yeu, after that it got more complicated but you are not to blame. Thank you for everything.
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Response from Cimaises-et-plus
Hello Xavier,
We sincerely thank you for your feedback and for your understanding.
We are delighted to know that our service has met your expectations :)
We wish you an excellent day.
The Cimaises & Plus team
R
Roque P.
Rating: 5 out of 5
following a purchase from 19/08/2026
Impeccable delivery times. Thank you. I hope to install the picture rails in the coming days.
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Response from Cimaises-et-plus
Hello Roque,
We sincerely thank you for your positive feedback.
We are delighted that you appreciated our delivery times and we hope that the installation of your picture rails will go smoothly.
Do not hesitate to come back to us for your future projects!
Best regards,
The Cimaises & Plus team
C
Christophe L.
Rating: 5 out of 5
following a purchase from 17/08/2026
FAST DELIVERY
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Response from Cimaises-et-plus
Hello Christophe,
A big thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our delivery service.
Best regards,
The Cimaises & Plus team
F
Francois F.
Rating: 5 out of 5
following a purchase from 17/08/2026
Good product, fast delivery
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Response from Cimaises-et-plus
Hello François,
We warmly thank you for your positive feedback.
We are delighted that you are satisfied with your product and the speed of delivery.
Your satisfaction is our priority!
Best regards,
The Cimaises & Plus team
C
Clement F.
Rating: 2 out of 5
following a purchase from 20/07/2026
Delivery time almost 3 weeks for a single picture rail
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Response from Cimaises-et-plus
Hello,
The PX175F flexible molding was unfortunately temporarily out of stock.
We apologize for the wait.
Best regards,
The Cimaises & Plus team
M
Michèle N.
Rating: 5 out of 5
following a purchase from 16/08/2026
Serious site, I recommend
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Response from Cimaises-et-plus
Hello Michèle,
A big thank you for your warm feedback! We are delighted to know that you had a positive experience on our site.
Best regards,
The Cimaises & Plus team
D
Delphine D.
Rating: 5 out of 5
following a purchase from 17/08/2026
Great!
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Response from Cimaises-et-plus
A big thank you for your comment and for the excellent rating you gave us.
We are delighted to know that your experience with us has given you complete satisfaction!
Have a nice day,
Coralie P.
J
Jean-Francois L.
Rating: 5 out of 5
following a purchase from 15/08/2026
Perfect!
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Response from Cimaises-et-plus
A big thank you for your maximum rating and your comment :)
We wish you an excellent day.
The Cimaises & Plus team
A
Alain T.
Rating: 5 out of 5
following a purchase from 15/08/2026
Ok
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Response from Cimaises-et-plus
Thank you very much for your 5-star rating!
Have a nice day,
Coralie P.
M
Marcos G.
Rating: 5 out of 5
following a purchase from 14/08/2026
Very quick reception and really easy installation. The picture rails are simple to install and the result is impeccable. Very satisfied with my order!
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Response from Cimaises-et-plus
Hello Marcos,
We warmly thank you for your positive feedback!
We are delighted to learn that you found the installation of the picture rails easy and that you are satisfied with the result. Your satisfaction is our greatest reward.
Best regards,
The Cimaises & Plus team
V
Valerie B.
Rating: 5 out of 5
following a purchase from 13/08/2026
Completely meets my expectations. Easy to install. This is the 3rd one I ordered.
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Response from Cimaises-et-plus
Hello Valérie,
We sincerely thank you for your very positive feedback!
We are delighted to learn that our products meet your expectations and that you appreciate the ease of installation.
Your loyalty particularly touches us and we hope to see you again on the site.
Best regards,
The Cimaises & Plus team
T
Thierry L.
Rating: 4 out of 5
following a purchase from 12/08/2026
Order was quite easy once we identified exactly what we needed.
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Response from Cimaises-et-plus
Hello Thierry,
We sincerely thank you for your positive feedback and are pleased to learn that you found the order easy once your needs were identified.
Your satisfaction is our priority and we hope to see you again soon in our online store.
Best regards,
The Cimaises & Plus team
D
Didier D.
Rating: 4 out of 5
following a purchase from 12/08/2026
Very good, satisfied with the product..! Except for a color error on the moldings of my last order.
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Response from Cimaises-et-plus
Hello Didier,
We thank you for your positive feedback and are pleased to learn that you are satisfied with your product. We take note of your comment regarding the color error.
Did you contact us to make the exchange?
We apologize for this error.
Best regards,
The Cimaises & Plus team
S
Samuel D.
Rating: 5 out of 5
following a purchase from 10/08/2026
Fast and careful shipping.
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Response from Cimaises-et-plus
Hello Samuel,
We warmly thank you for your positive feedback. We are delighted to learn that you appreciated the speed and care taken with your shipment.
Best regards,
The Cimaises & Plus team
P
Patrick C.
Rating: 5 out of 5
following a purchase from 07/08/2026
Simplicity of the order, fast delivery, and impeccable result after installation. Perfect
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Response from Cimaises-et-plus
Hello Patrick,
We warmly thank you for your positive feedback! We are delighted that your ordering experience was simple and that the result met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Cimaises & Plus team
N
Noel B.
Rating: 5 out of 5
following a purchase from 25/07/2026
My order was delivered very quickly. Everything was perfect.....Thank you
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Response from Cimaises-et-plus
Hello Noel,
We sincerely thank you for your flattering feedback.
It is a real pleasure to read that you were satisfied with your order and that the delivery was fast.
Wishing you a beautiful day.
Coralie P.
A
Anna P.
Rating: 5 out of 5
following a purchase from 04/08/2026
Good product. Perfect and fast delivery.
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Response from Cimaises-et-plus
Hello Anna,
We warmly thank you for your positive feedback!
We are delighted that our product satisfies you and that the delivery met your expectations.
We hope to see you soon in our online store.
The Cimaises & Plus team
L
Laure S.
Rating: 5 out of 5
following a purchase from 05/08/2026
fast delivery and responsive service following my email when I realized I had forgotten some items just after paying for the order.
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Response from Cimaises-et-plus
Hello Laure,
We sincerely thank you for your flattering review.
We are delighted to learn that you were satisfied with our service and the speed of delivery. Your satisfaction is our greatest reward :)
Best regards,
The Cimaises & Plus team
A
Angela M.
Rating: 3 out of 5
following a purchase from 07/08/2026
Hello, I was not informed in advance about the delivery... The delivery person contacted me 10 minutes before and I was not on site. Fortunately, I was able to notify someone for the reception and the delivery person sent me a photo. It would be good for future clients to be informed in advance. Otherwise, the package was in good condition and the product is okay, delivered quickly!!
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Response from Cimaises-et-plus
Hello Angela,
We thank you for your feedback and are pleased to learn that your package arrived in good condition and that you are satisfied with the product.
We take your comment regarding the delivery notice into account and we will work to improve this communication for our future clients.
We wish you an excellent day.
The Cimaises & Plus team
L
Laurent T.
Rating: 5 out of 5
following a purchase from 06/08/2026
Excellent purchase
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Response from Cimaises-et-plus
Hello Laurent,
We sincerely thank you for your positive feedback and are delighted to learn that your purchase met your expectations.
Your satisfaction is our greatest reward and we hope to see you very soon in our store.
Best regards,
The Cimaises & Plus team
D
Didier K.
Rating: 5 out of 5
following a purchase from 05/08/2026
very good. Very easy to install material.
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Response from Cimaises-et-plus
Hello Didier,
We sincerely thank you for your positive feedback!
We are pleased to learn that the material was easy to install and that your experience with us met your expectations.
We hope to see you soon for new projects.
Best regards,
The Cimaises & Plus team
A
Alena K.
Rating: 5 out of 5
following a purchase from 03/08/2026
very light product, easy to fix, lots of choices, fast delivery!
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Response from Cimaises-et-plus
Hello Alena,
We sincerely thank you for your positive review. We are delighted that you liked our product and that you appreciated our selection as well as the speed of delivery.
Your satisfaction is our greatest reward.
Best regards,
The Cimaises & Plus team
F
Freddy M.
Rating: 5 out of 5
following a purchase from 02/08/2026
Ok perfect Fast delivery and product in line with my expectations
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Response from Cimaises-et-plus
Hello Freddy,
We warmly thank you for your positive feedback.
We are delighted to hear that you are satisfied with your order and our delivery service.
Best regards,
The Cimaises & Plus team
K
Karen M.
Rating: 4 out of 5
following a purchase from 13/07/2026
Package delivered to a third party because unfortunately, you do not deliver to Guadeloupe.
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Response from Cimaises-et-plus
Hello Karen,
We thank you for your feedback and are pleased that you had a positive experience with us. We can deliver to Guadeloupe but only by COLLISSIMO (excluding large lengths) and upon request for a quote.
If there are long lengths, and subject to quantities, we can hand over the order to a freight forwarder (of your choice) based in mainland France.
Best regards,
The Cimaises & Plus team
J
Josette C.
Rating: 5 out of 5
following a purchase from 30/07/2026
very professional delivery person.
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Response from Cimaises-et-plus
Hello Josette,
We warmly thank you for your positive feedback! We are delighted to hear that the delivery service met your expectations with professionalism.
Your satisfaction is our greatest reward.
Sincerely,
The Cimaises & Plus team
E
Eric P.
Rating: 5 out of 5
following a purchase from 02/08/2026
perfect
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Response from Cimaises-et-plus
Hello Eric,
We sincerely thank you for your positive review! We are delighted to hear that you found your experience perfect and hope to see you again very soon in our online store.
Best regards,
The Cimaises & Plus team
C
Camille C.
Rating: 5 out of 5
following a purchase from 20/07/2026
Good German manufacturingThank you.
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Response from Cimaises-et-plus
Hello Camille,
We sincerely thank you for your positive feedback and are delighted to hear that you appreciate the quality of our products.
Have a nice day,
Coralie P.
D
Denis M.
Rating: 5 out of 5
following a purchase from 28/07/2026
Nothing to report, very good.
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Response from Cimaises-et-plus
Hello Denis,
We warmly thank you for your positive feedback. Your satisfaction motivates us to continue providing the best possible service.
Best regards,
The Cimaises & Plus team
R
Richard G.
Rating: 5 out of 5
following a purchase from 09/07/2026
Ultra-fast delivery Quality product
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Response from Cimaises-et-plus
Hello Richard,
We sincerely thank you for your positive feedback. We are delighted to learn that you are satisfied with the quality of our product and the speed of delivery.
Best regards,
The Cimaises & Plus team
G
Gilles C.
Rating: 5 out of 5
following a purchase from 27/07/2026
Perfect
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Response from Cimaises-et-plus
Hello Gilles,
We warmly thank you for your flattering review.
It is a real pleasure to know that you are fully satisfied with your experience with us.
Best regards,
The Cimaises & Plus team
M
Muriel T.
Rating: 5 out of 5
following a purchase from 26/07/2026
Perfect
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Response from Cimaises-et-plus
Hello Muriel,
We sincerely thank you for your warm review.
We are delighted to know that your experience with us was perfect and we hope to see you again very soon in our online store.
Best regards,
The Cimaises & Plus team
J
Julien M.
Rating: 5 out of 5
following a purchase from 20/07/2026
After a bad surprise at delivery, you were able to be responsive and understanding to resend new cornices without making a fuss, arriving whole and well protected this time, all in less than a week, well done and thank you!
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Response from Cimaises-et-plus
Hello Julien,
We warmly thank you for your feedback. We are delighted to have been able to meet your expectations and to have brought you satisfaction despite the initial issue. Your trust is precious to us and we hope to see you again soon in our online store.
Sincerely,
The Cimaises & Plus team
F
Françoise B.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very satisfied with the product and delivery.
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Response from Cimaises-et-plus
Hello Françoise,
We warmly thank you for your positive feedback.
It is a real pleasure to know that our product and the delivery met your expectations.
Best regards,
The Cimaises & Plus team
F
Frédéric A.
Rating: 5 out of 5
following a purchase from 17/07/2026
Fast and compliant delivery
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Response from Cimaises-et-plus
Hello Frédéric,
We warmly thank you for your positive feedback!
We are delighted to learn that the delivery was fast and met your expectations.
Your satisfaction is our greatest reward.
Best regards,
The Cimaises & Plus team
G
Gerald D.
Rating: 1 out of 5
following a purchase from 18/07/2026
For now, I am not satisfied. I requested a return because it does not fit our room. I have had no feedback to date....
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Response from Cimaises-et-plus
Hello Gerald,
We are sorry to learn that your experience did not meet your expectations.
Your return request is important to us, and we invite you to contact us directly so that we can resolve this issue together.
I cannot find a request under your name.
We thank you for your understanding and hope to assist you as soon as possible.
Sincerely,
The Cimaises & Plus team
A
Agnès M.
Rating: 5 out of 5
following a purchase from 21/07/2026
Nothing to report. Compliant product and deadlines respected. I recommend
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Response from Cimaises-et-plus
Hello Agnès,
We warmly thank you for your positive feedback.
We are delighted to learn that our product met your expectations and that the deadlines were respected. Your recommendation particularly pleases us!
Best regards,
The Cimaises & Plus team
J
Jean D.
Rating: 5 out of 5
following a purchase from 23/07/2026
Delivered very quickly, without problems. Easy to install cornice!
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Response from Cimaises-et-plus
Hello Jean,
We sincerely thank you for your positive review.
We are delighted to learn that your delivery was quick and that installing the cornice was easy for you. Your satisfaction is our priority.
Sincerely,
The Cimaises & Plus team
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