Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
All reviews
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Caroline L.
Rating: 5 out of 5
following a purchase from 26/05/2026
Impeccable small cornice order. The product is compliant and of quality. The delivery was efficient and careful.
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Response from Cimaises-et-plus
Hello Caroline,
We warmly thank you for your positive feedback!
We are delighted that our cornices met your expectations and that the delivery was up to par.
Your satisfaction is our greatest reward.
Best regards,
The Cimaises & Plus team
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Rosario T.
Rating: 5 out of 5
following a purchase from 28/05/2026
Always satisfied with the purchased material
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Response from Cimaises-et-plus
Hello Rosario,
We sincerely thank you for your positive feedback and are delighted to learn that you are always satisfied with your material.
Your trust touches us and motivates us to continue offering you the best.
Sincerely,
The Cimaises & Plus team
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Corinne M.
Rating: 5 out of 5
following a purchase from 26/05/2026
The cornices are very suitable for what I wanted, I received them very quickly.
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Response from Cimaises-et-plus
Hello Corinne,
Thank you very much for your positive feedback.
We are delighted to learn that the cornices meet your expectations and that you appreciated the speed of delivery.
Your satisfaction is our greatest reward.
Sincerely,
The Cimaises & Plus team
M
Marie G.
Rating: 5 out of 5
following a purchase from 26/05/2026
Good
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Response from Cimaises-et-plus
A big thank you for your 5/5 rating.
Have a nice day,
Coralie P.
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Thomas B.
Rating: 1 out of 5
following a purchase from 25/05/2026
I am not satisfied with the product received and I request a refund. The solution proposed by phone does not suit me, the characteristics of the proposed rails are not precise enough to be sure of the good utility of the purchased products. There should be more choices of rails.
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Response from Cimaises-et-plus
Hello,
You purchased 10 hooks 4 kg for wires/cables of 2 mm. We offer many other models of hooks.
If you are not satisfied, you have 14 days after receipt to request a refund (after return at your expense).
If you wish to return the hooks, please confirm this to me at: [email protected] and I will send you a return slip to include with your return.
Best regards,
Coralie P.
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Laurent D.
Rating: 5 out of 5
following a purchase from 27/05/2026
Product and delivery guaranteed express.
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Response from Cimaises-et-plus
Hello Laurent,
We sincerely thank you for your positive review. We are delighted that you are satisfied with your product and the delivery. Your trust is precious to us.
Best regards,
The Cimaises & Plus team
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Arnaud F.
Rating: 5 out of 5
following a purchase from 25/05/2026
Exceptional product quality, wide choice, fast shipping, I recommend
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Response from Cimaises-et-plus
Hello Arnaud,
We sincerely thank you for your flattering review and your perfect rating.
We are delighted to learn that you appreciated the quality of our products and our service.
Your recommendation is greatly appreciated and motivates us to continue offering you the best.
Have a nice day,
The Cimaises & Plus team
M
Michel D.
Rating: 5 out of 5
following a purchase from 25/05/2026
Order received very quickly, thank you
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Response from Cimaises-et-plus
Hello Michel,
Thank you very much for your positive feedback!
We are delighted to hear that you received your order quickly.
Please feel free to reach out to us if you need anything else.
Best regards,
The Cimaises & Plus team
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Cédric D.
Rating: 3 out of 5
following a purchase from 23/05/2026
The package arrived damaged. The 4 rails ordered all arrived attached and bent. Probably a transport problem during which a package was piled on ours given its length of 2m… it bent!
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Response from Cimaises-et-plus
Hello,
We are sorry for the inconvenience.
Following your exchanges with Sacha, a replacement shipment has been made.
Best regards,
The Cimaises & Plus team
A
André H.
Rating: 5 out of 5
following a purchase from 22/05/2026
product matching my expectations
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Response from Cimaises-et-plus
Thank you very much for your 5-star rating :)
Have a nice day,
The Cimaises & Plus team
S
Sebastien L.
Rating: 1 out of 5
following a purchase from 22/05/2026
The kit I bought is not designed for installation on plasterboard. Therefore, the mounting clips had to be adapted. Quite ironic for pros of hanging!
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Response from Cimaises-et-plus
Hello,
You ordered a CLICK RAIL PREMIUM kit, supplied with screws and multi-material plugs, suitable for plasterboard.
Our craftsman uses them for his picture rail installations.
For your information, the screws provided with the Molly plugs are rounded and do not allow the rail to clip properly.
Best regards,
Coralie P.
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Béatrice D.
Rating: 5 out of 5
following a purchase from 17/05/2026
Excellent system, good hold, discreet but somewhat expensive!
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Response from Cimaises-et-plus
Dear Béatrice,
We sincerely thank you for your positive review and are delighted that you appreciate the quality of our system.
We understand your comment regarding the price and are constantly working to offer the best value for money to our customers.
Please feel free to contact us if you have any other questions or suggestions.
Have a nice day,
The Cimaises & Plus team
L
Ludovic M.
Rating: 5 out of 5
following a purchase from 19/05/2026
Quick order
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Alain M.
Rating: 5 out of 5
following a purchase from 19/05/2026
fast delivery and without problems
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Hervé H.
Rating: 4 out of 5
following a purchase from 17/05/2026
Delivery within a very reasonable time and the product matched my expectations. Good quality-price ratio.
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Raymond A.
Rating: 5 out of 5
following a purchase from 18/05/2026
happy
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Marc G.
Rating: 4 out of 5
following a purchase from 20/05/2026
Quickly shipped, well packaged, Hooks not really suitable for properly hanging the frames, in the picture rail order there should be plugs for a perfect finish otherwise easy to install I recommend this product
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Fabrice P.
Rating: 3 out of 5
following a purchase from 18/05/2026
ORDER RECEIVED BUT PACKAGING TOO FRAGILE
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Julie C.
Rating: 5 out of 5
following a purchase from 19/05/2026
The items match the description. Fast shipping
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Christian C.
Rating: 5 out of 5
following a purchase from 15/05/2026
very good
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Patrice B.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very good. Nothing to say.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 17/05/2026
Perfect as usual
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Jacques-Olivier H.
Rating: 5 out of 5
following a purchase from 16/05/2026
Always simple and efficient to order from them. The site is clear, the products well documented, pdf, info, etc. and when I needed more details, they always answered me without any problem on the phone. Often discounts of 10% or more, fast shipping and good follow-up, never had a problem. And above all, quality of the picture rails. In short, very happy to have, thanks to the ceiling rails, dressed my house with works on the wall without having to drive a single nail :-)
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Michel O.
Rating: 5 out of 5
following a purchase from 14/05/2026
excellent site and products as expected; thank you
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 19/05/2026
Great, easy to install 1 hour for 6 photos 40 x 30 with wooden frame
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Didier M.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very good product it's perfect.
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Bruno R.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very good product Easy to install Well finished
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Philippe P.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very satisfied with the products and the delivery... ;-)
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Denis D.
Rating: 5 out of 5
following a purchase from 13/05/2026
Impeccable, always efficient
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David C.
Rating: 5 out of 5
following a purchase from 13/05/2026
Product conforms to the order and delivery times respected.
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Sophie J.
Rating: 4 out of 5
following a purchase from 05/05/2026
the delivery day was postponed and then the schedule was not respected but the products were indeed those ordered
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Guillaume D.
Rating: 5 out of 5
following a purchase from 03/05/2026
Fast delivery and material in perfect condition. Thank you.
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David Z.
Rating: 5 out of 5
following a purchase from 12/05/2026
fast delivery and suitable material
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Didier P.
Rating: 5 out of 5
following a purchase from 11/05/2026
-
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Jean Michel L.
Rating: 5 out of 5
following a purchase from 09/05/2026
Good material easy to implement.
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Serge C.
Rating: 4 out of 5
following a purchase from 03/05/2026
Nothing to report, except for a slight delay from the carrier.
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Response from Cimaises-et-plus
Hello Serge,
Thank you for your review and for the rating of 4/5. We are pleased that your experience was generally positive, despite the slight delay from the carrier. Please know that we take your feedback into account to constantly improve our service. We hope to see you again soon on our site!
Best regards,
The Cimaises-et-plus team
B
Béatrice D.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very satisfied with the purchased spot. Thank you
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Response from Cimaises-et-plus
Hello Béatrice,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your spot. Please feel free to reach out to us for your future projects.
Best regards,
The Cimaises-et-plus team
R
Romain P.
Rating: 3 out of 5
following a purchase from 10/04/2026
Overall, the products are clean. However, the adjustments between rails are very complicated as soon as the support is not perfectly flat. The finishing or junction fittings are poorly designed, the transitions are complicated from one rail to another with nylon wires. And finally, we have a batch of spot rods in which the lamps do not hold!
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Response from Cimaises-et-plus
Hello,
Thank you for your feedback.
As mentioned in my previous message, to install the bulb, simply screw it onto the black head of the spot.
Regarding the wall mounting, these rails are indeed designed to be clipped. Their proper hold therefore requires a perfectly flat and smooth support to ensure optimal fixation.
For your information, our team is available during office hours to answer all your questions and assist you in the installation or use of our products.
We take note of your comments and will forward them to our quality service to continuously improve our products as well as the information provided to our customers.
Remaining at your disposal for any further information.
Best regards,
Coralie P.
J
Joelle N.
Rating: 5 out of 5
following a purchase from 26/04/2026
very good products
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Response from Cimaises-et-plus
Dear Joelle,
We sincerely thank you for your flattering review and for the perfect rating you gave us. We are delighted to learn that our products satisfy you. Your satisfaction is our priority and your feedback is valuable to us. Looking forward to seeing you soon on our site!
Best regards,
The Cimaises-et-plus team
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Catherine C.
Rating: 5 out of 5
following a purchase from 05/05/2026
Everything is perfect. Package arrived on time
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Response from Cimaises-et-plus
Dear Catherine,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that your order arrived on time and that everything is to your satisfaction. Looking forward to seeing you again on our site.
Best regards,
The Cimaises & Plus team
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