★★★★★
based on 3245 reviews published
Latest customer reviews
Good advice and great selection!
As always ultra fast service! woolissimo wool: a little less soft than expected, perhaps due to the superwash treatment! stunning colors! thank you very much
Impeccable
Very very fast and very very kind on the phone following an order addition
E-gift card, so convenient!
Very attentive staff, caring. The shop is great. As soon as possible, I will return "to the North" to restock my supplies
Nothing
As usual, PERFECT
The Laini8re de Wazemmes is very serious and really very very kind, I sincerely thank the person who called me.
Very serious, qualified and friendly staff. Products (those in pure wool that I knit) are great!
An update of the inventory files must be done regularly to avoid modifications to orders following the receipt of the package.
The wool ordered corresponds perfectly to my expectations and I greatly appreciate the fact that you are attentive to the customer, which is rare these days. Thank you
Super shop, large choice Regarding their online site, I made my first order everything was perfect
Very good
No problem
As always, I am delighted with my order and my purchase: order handled quickly and quality wool. Just a small downside: before it was possible to choose the delivery method on the site (postal shipping or click and collect), this choice did not appear, I had to contact the store.
First of all, a big thank you for your very positive feedback regarding the quality of our products and services! We are very happy to read your satisfaction.
Regarding delivery, there was indeed a technical problem with the product you ordered and, as a result, you did not pay the shipping fees and therefore could not choose the delivery method. We apologize for this inconvenience which has been resolved immediately by our team.
We confirm that 3 delivery options are still available on our website: click and collect in-store, home delivery, and delivery to a pickup point.
Best regards,
The team at La Laini re de Wazemmes
Hello, An item error on the first delivery and moreover on a first order, that's worrying, okay "to err is human". But in your correspondence, a: "we are sorry for ..... or: "we regret this error.... Positive point: very quick and effective error management. Be careful with the quality of relationships with e-commerce customers, I repeat: that's worrying. Best regards
Thank you for taking the time to share your feedback. We are sincerely sorry for the error that occurred during your first order and we understand your disappointment. Your feedback regarding our communication is valuable and we are eager to improve our relationship with our customers. However, we are pleased to learn that the management of the error was quick and effective as it is essential for us. We hope to have the opportunity to provide you with a more satisfying experience during your future orders.
Best regards,
The team at La Lainiére de Wazemmes
I am completely satisfied with the speed of delivery and staff. Very pleasant
Great
Very good wool fast shipping
Perfect
Beautiful choice of yarns at unbeatable prices. I am very happy with my purchases.
XXXL Skill and Choice
Perfect
Perfect both for quality and for delivery speed. One suggestion would be to offer models or catalogs in line with the chosen threads, otherwise well done for your responsiveness.
Order received quickly, very responsive after-sales service following a missing ball of yarn in my package, I recommend this seller
Hello, Very satisfied with my order. Very good communication. Thank you
Thank you for your fast deliveries. Thank you also for your understanding. Despite a difficulty, you made an exchange without any issues. Very happy with your services.
Superb quality and very pleasant to knit.
Good packaging. Good reception. I received everything well.
Very fast and very good follow-up; several informative emails. I recommend
Fast service delivery in accordance with the order
You are efficient, friendly, I am totally satisfied,
Perfect
As a customer for over 20 years, I am always satisfied with the products offered. Quality yarns that allow for beautiful knitting.
Quality products and fast delivery
Very pleasant staff and good quality products
Very high quality items, as described. Fast and careful delivery
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