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A
Rating: 3 out of 5
I found 2 elastic bracelets a bit stretched compared to the others I ordered
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Customer reviews of Abpconcept
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 200 published reviews
Summary of reviews
Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Reviews 1 and 3 stars
Reset filtersD
Rating: 1 out of 5
Bracelet not compatible with my watch. return request and credit note pending
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Response from Abpconcept
Hello David,
Thank you for taking the time to share your experience. We are sorry to learn that the bracelet you received does not match your watch. Your satisfaction is our priority, and we are here to help you. Please do not hesitate to contact us directly so that we can resolve your return request as soon as possible.
Best regards,
The Abpconcept team
Thank you for taking the time to share your experience. We are sorry to learn that the bracelet you received does not match your watch. Your satisfaction is our priority, and we are here to help you. Please do not hesitate to contact us directly so that we can resolve your return request as soon as possible.
Best regards,
The Abpconcept team
F
Rating: 3 out of 5
The payment methods are very limited considering that nowadays customers have broader options. For example Paypal, not only Apple Pay or directly with credit card. The delivery time is just unbelievably long. For a 699€ order not using express shipping is very frustrating. Why? Cause the invoice date (for warranty purposes) looses 10 to 14 days from its purchasing date. Basically I just give away 2 week of warranty time for free. And if a warranty case comes up, send it and receiving the device again, would definitely take several weeks as well.
B
Rating: 1 out of 5
Colour does not match picture and no reply to e-mail.
T
Rating: 3 out of 5
Watch revised as planned, it works very well now. I would have liked to find it with the correct day date setting. However, I am very disappointed with the cleaning of the case bracelet that was charged to me. I had to clean it myself. I think this step was overlooked but still charged...
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J
Rating: 1 out of 5
I didn’t know I would be charged 85 for duty - has I know. I would never have purchased the watch
T
Rating: 3 out of 5
The recent purchase was not as expected because the strap that I received was more brownish than the image in the website. I don’t have any problem with the quality.
R
Rating: 3 out of 5
Very dark brown. Insufficient length. There were 2 pumps missing in the package. Very average.
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Response from Abpconcept
Hello,
We are sincerely sorry for your disappointment. The shade of the leather, the length of the bracelet, and the absence of the two pumps do not meet the quality and control standards we aim for.
We invite you to contact us directly by email or through our customer service so that we can analyze the situation, verify your order, and offer you an appropriate solution (supplement, exchange, or adjustment). Your feedback will also be forwarded internally to prevent this type of error from happening again.
The Workshop of the Parisian Bracelet
We are sincerely sorry for your disappointment. The shade of the leather, the length of the bracelet, and the absence of the two pumps do not meet the quality and control standards we aim for.
We invite you to contact us directly by email or through our customer service so that we can analyze the situation, verify your order, and offer you an appropriate solution (supplement, exchange, or adjustment). Your feedback will also be forwarded internally to prevent this type of error from happening again.
The Workshop of the Parisian Bracelet
P
Rating: 1 out of 5
Granulated and not smooth bracelet, the holes to pass it to the watch are too low, customer service is not at all up to par, they don't know much. Avoid
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H
Rating: 1 out of 5
The problem is that the metallic sub-loop, which is in direct contact with the skin, is too thick and this quickly causes discomfort on the surface of the skin. Too bad....
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M
Rating: 1 out of 5
I have not received my order and ABP is unfortunately not answering my e-mails.
G
Rating: 3 out of 5
the quality is on point nothing to say about it but be careful when following the bracelet size instructions on the site, for wrist width I have no elasticity at all so here I am with unusable and unsellable bracelets.
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Response from Abpconcept
Thank you for your message. We are sorry that the size does not fit. Do not hesitate to contact us: we can offer you an adjustment or a suitable solution so that the bracelets can be used.
The Parisian Bracelet Workshop
The Parisian Bracelet Workshop
A
Rating: 1 out of 5
Error during shipping and I have no news about the bracelet that should have been sent to me
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S
Rating: 1 out of 5
The strap was hard plastic.
G
Rating: 1 out of 5
The size of the bracelet did not match at all
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O
Rating: 1 out of 5
I just picked up a Vulcain Cricket, entrusted to ABP for revision and replacement of the alarm push button. The one that was installed is not the same as the original. I now have a watch that looks like a non-compliant copy of the original. This was done without asking for my opinion, and more sadly, without informing me during the return. Perhaps they thought I wouldn't notice anything. Until today, I was a very, very satisfied customer of ABP, whom I recommended just two days ago during a discussion with colleagues, or last week with Japanese friends. If I had known...
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A
Rating: 1 out of 5
the tools that were together with the bracelet do not detach the old one
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Response from Abpconcept
Hello, After many comings and goings, I just received it..... Great! Thank you very much
C
Rating: 3 out of 5
Simple ordering process, delivery including tracking ID within around ten days. Unfortunately, the quality of workmanship was not in line with the price, even a reshipment did not bring real satisfaction, so the bracelet was returned (unfortunately at my own expense of €20), refund of the purchase price without any problems.
A
Rating: 1 out of 5
I had to re-glue the strap after the first use...
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R
Rating: 1 out of 5
Terrible service, parcel was lost, nobody seems to care, no answer to emails, on the phone only excuses, no refund after 4 weeks of order - please avoid this seller at all cost
A
Rating: 1 out of 5
its a aliexpress 15 dollares strap, ABP Definetely sells high quality straps but not this unbranded ones (guess for a reason)
J
Rating: 3 out of 5
I confirm that the order matches my order. However, the automatic pumps are a disaster. It is better to deliver the bracelets with standard pumps that are much more durable. I actually removed the pumps you delivered with the bracelet and installed standard pumps, and I was finally able to install the bracelet on my watch…
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Response from Abpconcept
Hello Mr. Fanara, We are sorry that the interchangeable pumps provided with this bracelet were not of sufficient quality to your taste; we will pass on the information. Have a very good day, the ABP team
S
Rating: 3 out of 5
I emailed Abp since I received my order but 2 spring clips were bent and the band did not come with the spring to hook band to deployment claps it came with. Awaiting a response still hoping it can be corrected since I have ordered about 5 straps for my watches from abp over the years with no issues.
M
Rating: 3 out of 5
Fairly average off the shelf strap and clasp. Not worth the premium buying from here.Similar ones can be got much cheaper from well known online stores. I suspect their custom stuff is very good but this was average. Delivery was quick but expensive.
P
Rating: 1 out of 5
The bracelet is not pretty and the quality is mediocre, I am very disappointed.
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Response from Abpconcept
Hello Pascale, our denim fabric bracelet is true to its description on the site. I am sorry that its appearance does not suit you. Please feel free to contact us if you would like more photos of bracelets before your next order. Have a nice day, The ABP team
I
Rating: 1 out of 5
Meses antes compré dos correas en color negro y esta última no se parece en nada. Ni tacto, ni moldeable, ni calidad. Una lástima.
Y
Rating: 1 out of 5
First bracelet ordered and very disappointing quality.
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Response from Abpconcept
We are sorry to hear that your first experience did not meet your expectations. Please feel free to contact us directly so we can discuss this and find a solution together at [email protected].
The ABP Concept team
The ABP Concept team
G
Rating: 1 out of 5
Poor quality article, disappointed
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J
Rating: 3 out of 5
The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.
N
Rating: 1 out of 5
Same "Made in China" products as on Amazon but 3 times more expensive
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S
Rating: 3 out of 5
I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed
V
Rating: 1 out of 5
I ordered burgundy colour, was sent purple.
R
Rating: 1 out of 5
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
M
Rating: 1 out of 5
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
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L
Rating: 1 out of 5
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
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T
Rating: 3 out of 5
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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T
Rating: 3 out of 5
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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I
Rating: 3 out of 5
I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.
E
Rating: 1 out of 5
If you don't want to deal with disappointment and frustration due to an undelivered item that was marked as delivered, and receive no assistance from this watch company, it's best to avoid making any purchases from them. The customer service is unsatisfactory, and I suspect discriminatory behavior, especially towards foreign individuals. My strap never arrived, complained the next day because I thought I would find it in a safe spot or my neighbors but nothing was found.
C
Rating: 3 out of 5
Deadline metHigh price - prepayment 100%.
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