Customer reviews of Abpconcept

I never received the wristwatch

Inadequate folding claspI regret that the folding clasp was not tested with the strap with which it was sold (strap too thick for the clasp). I am disappointed by the attitude of the seller, who seemed to think that I didn't know how to use a folding clasp; who offered an exchange when I asked for a refund. I am satisfied to have been refunded. What a waste of time, for them as well as for me!

Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.

The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again

I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.

I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.

I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!

I received a completely different strap from the one I ordered. No one in the company wants to talk about the complaint.

I think the strap is a little too wide. It should have been a 19mm and not a strap between 18 and 20mm.

The strap does not even

The bracelet does not match my watch unfortunately I'm on vacation as soon as I get back I'll send it back to be exchanged Contact me 0032475848976

mixed opinion... long waiting time to receive the order and disappointment the pumps were missing... it's not a big deal but...I probably should have called for more information in the first place.good point: the bracelet fully meets my expectations!

1 month waiting and still no braceletSo saying it's the carrier's faultI paid and got nothing

Quality is good and what I expected. I preferred their curved end Rolex Watch Strap but wanted it in Honey Brown. They claimed they no longer had that material in stock. Yet I could buy that same material without the curved end Rolex fit. Nice strap but it sure would have been nice to have gotten the curved end. Especially since they did in fact have the material.

The strap I ordered was supposed to have interchangeable spring bars and the strap I received did not. I double checked my order to make sure I had indeed ordered interchangeable spring bars and I had. I then sent an email explaining the mistake. I received a response from ABP Concept a week later denying that they had made a mistake and offering no resolution to the problem. Will not do business with this company again as they have no idea what quality customer service should be.

I still do not have my watch straps. They appear stuck in customs and no one from ABP has reached out to me to provide any updates.

No CITES paperwork from a recent order, held in US customs for three weeks and returned to ABP. Three attempts at contacting ABP to fix the issue and no one contacted me. Called VISA to refund charges.Never again as a customer.

Very old customer. This is the last time I will be ordering from ABP. The bracelet I received is worthy of a 30 bracelet bought on Amazon.prices are becoming stratospheric.it is now indecent.and globally where before "everything was possible", everything is now becoming exhorbitant when it is not "impossible". I recommend other manufacturers in the area who have kept their feet on the ground! George L.

They have responded to a couple of my emails but still refuse to do anything about assuring I get the watch bracelet for which I paid ABP a good deal of money.

I ordered two rubber-type bracelets for my Sky-Dweller "to test" (180 euros anyway) they indicate compatibility with this model of watch on the page. As a result, the bracelet doesn't fit the watch, nor the buckle supplied with it (which is of mediocre quality, by the way), nor my Rolex deployant. I'm not going to waste two hours on the phone and in the post for this amount, but at least you know, trash 30 minutes after unpacking, to be avoided.

I did receive my bracelet quickly, but the packaging was not very good for a bracelet costing 200.00. As for the additional buckle, which was supposed to replace my original Rolex buckle, it is of inferior quality. So I kept my original folding clasp. Indeed your buckle is very hard to remove, I even broke a pin during this maneuver, which is very soft with the Rolex bracelet. I am disappointed with this purchase. Sincerely

I did not receive my item! No one has messaged me back!

Super quality bracelets but size too small compared to the size guide, too bad (I have to take 1 size up compared to what is recommended on the site).

The Cordura Type fabric watch bands I ordered are far too stiff and uncomfortable.

I bought a rubber strap for my Panerai, it was in silicone and was one millimetre thick, it broke after an hour of use. At the price it is sold it is absolutely deplorable to have such quality, ABP never again.

The products themselves are of excellent quality. On the other hand, the bracelets cannot be used because the inter-axis measurement was incorrect. I made the measurement myself, but I would have liked it to have been specified that it had to be increased by one or two millimeters to take account of the device.

Medium quality for the price. Impossible to contact by e-mail

Product not delivered

Product quality really below par

Prohibitive postal cost and not only delivered at my home. I bought a 15 euros bracelet and realised the delivery wads 28 euros or so !!!! and i was not even delivered at home, i had to go to a relay point despite the right address... so obviously not a great experience.

sold a strap with clasp showing Rolex fittings but when it arrived was blank fittings and no way to contact them

Hello, I haven't received any information about the reception of my order by ABP Lyon. I went to ask at the store when I was passing nearby. Best regards,

A expensive veal strap at €375,00 which was delivered with a fire stain, still usable but I expected a better quality control from ABP.

I ordered a grey strap and it came in dark green. They told me their grey is green and it was my mistake for ordering it. They would refund.

The strap is not compatible with the omega seamaster 300. I have sent a mail regarding this to return my order, however nobody is replying. Will try to give a call somehow, bit if no solution, I will need to open a litigation for this.However the strap quality is very nice for the price. If it would have fit the watch, definitely it would have been a very good one!

Very bad quality. Be carefully using this strap for your high value watches.I bought a rubber strap from ABP Concept to my Omega Seamaster watch. Unfortunately the strap did broke after 2 month and my watch falled directly to the street. I now need to have my watch checked by an Omega dealer. Hopefully everything are fine.

Geen indexatie van mijn gedeeld pensioen. Op alle papieren staat indexatie wordt door berekend.In 1990 officiële scheiding. ABP betaalt mijn gedeelde pensioen uit.Nu krijg ik geen indexatie erbij.De een zegt u had allang een hoger moeten krijgen. Weer een andere zegt niet, want er is een wet gekomen in 2016, dat ik 2.39% niet krijg. Mijn ex wel.Hoe kan dat, sta je jaren lang stil, en dan krijg je helemaal niets erbij. Wie helpt dit te verduidelijken.

Very disappointed with the bracelet; simple thickness, low quality, even very low quality for 45...We make good margins in this store...I don't recommend and I won't recommend again.

Haven't received the custom strap that I ordered and nobody is returning my emails.*edit* I finally received an email reply. My strap was lost in the post, so a new strap was made and sent via a different courier. I still don't feel the strap stitching quality/consistency/neatness is high enough for this price of watch strap, but I shall accept this and move on.

Does not look like photo