Customer reviews of Abpconcept

The leather work was great! However, the one of the spring bars was not 18mm. It was like 17.5mm. Because of it, it didn't secure properly to the watch.

Terrible service. Terrible straps. Will never order again.

The buckle was of poor quality and doesn't secure in place as it should.

the company is French and all e-mails are in English... Please personalize your exchanges at least with French-speaking customers and be proud of your language! I'm disappointed by the quality of the bracelet, I expected better, the croc seems extremely thin in places and about to tear between the scales, I think the life of the bracelet will be very short On the other hand I expected a bracelet thicker and padded like breitling bracelets too bad

09-05-22 Order placed.11-05-22 Order Shipped.31-05-22 Carrier returns package to sender without delivery attempt (and yes, I filled out my address correctly).03-06-22 Still no package, no contact by ABP.Upon research I discovered that the basic shipping option has a lot of bad reviews. Still ABP keeps using them.

2 reminders were necessary; the manufacturing date sent by e-mail was wrong! It was only after my 1st reminder that production was launched!

after 1 month I contacted them to find out the status of my order, but they ignored me! A few days later I received my order, but it didn't conform... On the other hand, the after-sales service immediately took my problem into account, and now I'm waiting for my bracelet (320 all the same). Hoping for the best for the future....

Absolutely dreadful. A crocodile watch strap I purchased fell apart after about three weeks (it cost c. £250!)When I explained this to them (with a picture), their response was they could do nothing because it was past their own 15 day limited guarantee. What a shambolic service - no pride at all in their product.I have returned it and am awaiting a full refund. Given their awful attitude - I am expectant of having to take them to a local small claims court. What a terrible experience for a what is claimed to be a premium product.Avoid at all costs.

Customer service no good received my order 2/10 order two strap one leather one rubber r strap doesn't lineup been calling no answer been emailing can someone contact me order #21434

The colour of the medium brown strap does not resemble the photo, it is darker without any hint of orange hue.

To little disaponted, For this model of Rubber B bracelet there is no possibility to choose the size... and the bracelet closes certainly but is a little short.It looks to my taste a little unsuccessful for a Rolex ....Voila...Thank you for your answer: "it is a buckle version therefore standard size for wrist size 14 cm - 21 cm. For an adjustable bracelet, I invite you to choose a different reference. "Unless I'm mistaken, I didn't find this information before my purchase...so it was too late for me...Useful, I hope, for future buyers.

I have already sent an email to ABP to date with no response.

Incompetent. Disorganized. Rude. Non responsive. Can't get anything right. That's ABP.

Very nice bracelets, good quality but 1st order, good bracelet but wrong buckle color and delivered without interchangeable pumps although paid2nd order, good bracelet and good buckle color but delivered again without interchangeable pumps also paid

Delivery out of time: arrives after 1 month instead of 1 week as advertisedArrived after Christmas (order at the end of November) No caseFor the price it's unacceptable I'd ordered before and I'd already had a problem with the delivery time but even if you take the margin it's always the same. Customer service offers no solution or compensation.

The work on the bracelets is quite well done. However, the service is not up to scratch. Delivery times not respected, no information, the parcel goes through Switzerland, Germany then Belgium to deliver the north of France! 30-day delivery for products in stock? I bought other ostrich bracelets in the same collection on an English website. 2 times cheaper and the same quality as ABP! 10-day deliveryWhat do you think?

No response to complaints. Do not bother with undelivered goods. Catastrophe. Never again.

Product conforms to the order but the gift wrapping is shabby, worthy of a costume jewel at 10 euros!!!! I'm ashamed to offer a gift at this price in such packaging !!!! As for the "dialogue" with customer service, it's non-existent, no response.

That one is a nice piece but shorter that I paid for

The manufacture of both my watch bands took a little longer then expected and the clasp on one of them was of a very poor quality. I think the expectations were, on the side of the manufacturer, that you replace the clasp on the band with the original of the watch. Unfortunately for me the original reason why I replaced the bracelet for a strap was to protect the original bracelet and to get a different feel. So I was forced to order an aftermarket clasp. The quality of the leather on the straps was excellent but that one clasp was so stiff it made it unusable until I ordered a different one aftermarket.

No invoice accompanying the order as could be expected from a company doing serious business. No answers at all to e-mails requesting an invoice, nether when written in English nor when in French.Furthermore, one of the straps - alligator - is crooked on the watch side. No answer to that problem, too.

Order on the internet! Broken without being notified!!! After a call I was told to call back but no news! Today they tell me, when I call back, that my order should eventually arrive in 1 week! They are not professional I do not recommend at all! I have just cancelled my order

Received my watch strap in timely manner. Beautiful! Soft. Very nice quality. However, I didnt like the way the color matched my watch dial. I requested info on how to begin the return process. I realize Im limited on how long I have to return this item. Ive sent 5 emails now, and still, not one response from this company. Are they ignoring me until its too late to return the item!?!? Im helpless here. PLEASE HELP ME RETURN THIS ITEM!!!!! HELLOOOOOOO!!!!!!??????

Very disappointing purchase. I bought a watch band for a specific collector's watch understanding it would be a solution for the watch I already own. Instead, I got a band with no clasp making it impossible to use the band on the watch.Deceiving advertising.MC

I was expecting something nice … very disappointed to a point that I will not use the strap

The product broke after just a few times of use and despite several emails concerning reimbursement, nothing has happened.

I'll basically just got different color strap than the ordered. I sent two complaints within a week with full justification incl. pictures. First dropping the email to contact listed in order and the second filling in a special form in the website. Next few days passed and I still don't have any answers to any of them. They just completely ignored me. Sad but true.

It's my second strap order with ABP, the 1st order was processed previously seamlessly and without issues. But this second order made in early May 2021 took 1 month to deliver (understandable due to Covid), however they got the strap width wrong and I sent back immediately. **Update the correct strap was finally sent after I managed to reach them on WhatsApp. I have to say the strap is still of the same high quality as before and well-worth the wait. ABP may be too swarmed at this moment but they are definitely not a scam.

The watch strap I ordered was never delivered to me. It made it as far as Brussels but was returned to Paris and I have not heard a word from ABP. I have contacted them several times through email, but get no response. This is a shame as their watch straps have been really good, but they do me no good if they can't even ship it to me. Very disappointed

Bought two Rolex straps from ABP, The shipment was lost in mail, and communication started to fix the missing straps, They answered two email politely, then stopper answering my emails, and haven't heard from them since.Don't expect them to fix any problems that occur.

Just take a moment to check your emails please and find out what happened with the customer order strap doesn't fit the watch r rolex strap and a custom made strap peeling off only after 3 months of usage

More then 3 weeks after I have placed my order the package has not arrived.Limited to no response to my requests for updates on shipping status, and my eventual request for cancellation is also still pending response.

Strap for Omega Seamaster.This rating is for the second strap I purchased. The first one I purchased was excellent, so I decided to go for a second one.I copy/pasted all the measures I had used for the first strap. I also included a link on comments of the make and model.I made a mistake on the width. This mistake had been corrected on the first one. The second time they processed it as it was entered. While I understand I made a mistake, I also understand that if I add the make and model ABP checks if it fits and corrects these errors by confirming back with the customer.I wrote to Customer Service. Twice. Never heard from them. Went from being blown away by quality to being extremely disappointment by a treatment of silence. Not one word have I heard from my past two emails. It went from 10 to 0.Not purchasing anything else.

I bought a bracelet for my Rolex 126600, and despite the specification of the model at the time of ordering, it is not valid for this watch, I have pictures of its poor condition, for me it was not a good buying experience.

Send me wrong size strap.After 3 mails, still no answer.

It's a beautiful realization but the price isn't cheap for a watchband!!!!

Bought a watch strap from here 18 months ago and has already degraded to the point where I can't wear it. I've emailed to ask for a replacement twice and have not received a reply. Luxury brand that lasts less than two years? Absolute rubbish!

Very average sales follow-up ...

I have not received the order shipped on January 12, 2021 so far. Since the store did not respond to e-mails, I resigned from the order in accordance with the store's regulations, but also for this information (sent by e-mail and letter) I did not receive any feedback or refund. It is a pity that the good name and thus our further cooperation is worth only 500 euros for them. I do not blame them for the problem with the shipping, but it is on their side to explain the problem with the carrier, and as you can see they wash their hands of it. The case will have legal consequences.

I ordered brown and received dark brown...