Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Bracelet not compatible with my watch. return request and credit note pending
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Response from Abpconcept
Hello David,
Thank you for taking the time to share your experience. We are sorry to learn that the bracelet you received does not match your watch. Your satisfaction is our priority, and we are here to help you. Please do not hesitate to contact us directly so that we can resolve your return request as soon as possible.
Best regards,
The Abpconcept team
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Danijel T.
Rating: 4 out of 5
following a purchase from 05/04/2026
expensive shipping
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Bernd K.
Rating: 1 out of 5
following a purchase from 27/03/2026
Colour does not match picture and no reply to e-mail.
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Jo-Ann M.
Rating: 1 out of 5
following a purchase from 03/03/2026
I didn’t know I would be charged 85 for duty - has I know. I would never have purchased the watch
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Pierre L.
Rating: 1 out of 5
following a purchase from 07/12/2025
Granulated and not smooth bracelet, the holes to pass it to the watch are too low, customer service is not at all up to par, they don't know much. Avoid
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Vincent H.
Rating: 4 out of 5
following a purchase from 18/10/2025
Everything went well
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Response from Abpconcept
Hello Vincent,
Thank you for your positive feedback regarding your experience with ABPconcept. We are delighted to hear that everything went well. Please feel free to share your suggestions to further improve our services. Looking forward to seeing you soon!
Best regards,
The ABPconcept team
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Violette R.
Rating: 4 out of 5
following a purchase from 02/11/2025
Nice case, the interior is not very refined, but the finish with the leather is really nice
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Hugo V.
Rating: 1 out of 5
following a purchase from 24/10/2025
The problem is that the metallic sub-loop, which is in direct contact with the skin, is too thick and this quickly causes discomfort on the surface of the skin. Too bad....
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Eric O.
Rating: 4 out of 5
following a purchase from 01/10/2025
Good quality. I am happy.
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Mart U.
Rating: 1 out of 5
following a purchase from 04/09/2025
I have not received my order and ABP is unfortunately not answering my e-mails.
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Antoine D.
Rating: 1 out of 5
following a purchase from 10/09/2025
Error during shipping and I have no news about the bracelet that should have been sent to me
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Guy L.
Rating: 4 out of 5
following a purchase from 29/08/2025
Very efficient and serious! Very good welcome
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Response from Abpconcept
Thank you very much for your review! We are happy that the welcome and the quality of our service met your expectations.
— The ABP Concept Paris team
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Marcel V.
Rating: 4 out of 5
following a purchase from 26/08/2025
Beautiful neatly finished strap The good quality really shines off. Beautiful colour and subtle buckle.
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Stephen W.
Rating: 1 out of 5
following a purchase from 21/08/2025
The strap was hard plastic.
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Geoffroy G.
Rating: 1 out of 5
following a purchase from 05/07/2025
The size of the bracelet did not match at all
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Olivier L.
Rating: 1 out of 5
following a purchase from 07/07/2025
I just picked up a Vulcain Cricket, entrusted to ABP for revision and replacement of the alarm push button. The one that was installed is not the same as the original. I now have a watch that looks like a non-compliant copy of the original. This was done without asking for my opinion, and more sadly, without informing me during the return. Perhaps they thought I wouldn't notice anything. Until today, I was a very, very satisfied customer of ABP, whom I recommended just two days ago during a discussion with colleagues, or last week with Japanese friends. If I had known...
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Aldo G.
Rating: 4 out of 5
following a purchase from 03/07/2025
Speed in shipping and excellent packaging.
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Manuel M.
Rating: 4 out of 5
following a purchase from 29/06/2025
Fast and careful shipping as usual. Too bad the earrings are not as beautiful as the bracelets.
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Response from Abpconcept
Thank you for your loyalty and your feedback! We take note of your comment on the earrings to improve our products. See you soon at ABP Concept Paris.
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Christer P.
Rating: 4 out of 5
following a purchase from 25/06/2025
The colour if the alligator bracelet was not as I expected it to be.
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Olivier B.
Rating: 4 out of 5
following a purchase from 22/06/2025
Perfect
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aleksei K.
Rating: 1 out of 5
following a purchase from 10/06/2025
the tools that were together with the bracelet do not detach the old one
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Response from Abpconcept
Hello, After many comings and goings, I just received it..... Great! Thank you very much
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Patrick C.
Rating: 4 out of 5
following a purchase from 01/06/2025
Purchased 2 grained leather Magellan backpacks in black and brown. Interesting quality-price ratio and careful packaging with products in their respective boxes.
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Response from Abpconcept
Thank you for your detailed feedback! We are delighted that you like the backpacks and that you are satisfied with the quality-price ratio and the presentation.
Looking forward to seeing you again,
The ABP Concept Paris team
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Alain P.
Rating: 1 out of 5
following a purchase from 10/05/2025
I had to re-glue the strap after the first use...
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Ralph G.
Rating: 1 out of 5
following a purchase from 12/04/2025
Terrible service, parcel was lost, nobody seems to care, no answer to emails, on the phone only excuses, no refund after 4 weeks of order - please avoid this seller at all cost
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Adilson O.
Rating: 1 out of 5
following a purchase from 02/05/2025
its a aliexpress 15 dollares strap, ABP Definetely sells high quality straps but not this unbranded ones (guess for a reason)
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Pascale M.
Rating: 1 out of 5
following a purchase from 05/04/2025
The bracelet is not pretty and the quality is mediocre, I am very disappointed.
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Response from Abpconcept
Hello Pascale, our denim fabric bracelet is true to its description on the site. I am sorry that its appearance does not suit you. Please feel free to contact us if you would like more photos of bracelets before your next order. Have a nice day, The ABP team
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Ignacio B.
Rating: 1 out of 5
following a purchase from 02/04/2025
Meses antes compré dos correas en color negro y esta última no se parece en nada. Ni tacto, ni moldeable, ni calidad. Una lástima.
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Richard G.
Rating: 4 out of 5
following a purchase from 01/04/2025
Zzzz
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Niko K.
Rating: 4 out of 5
following a purchase from 29/03/2025
Very good product, shipping too long. I hope my order from yesterday will ship today
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Response from Abpconcept
Thank you for your feedback! We are glad that you like the product. Regarding shipping, we do our best to process each order as quickly as possible. If your order was placed yesterday, it should ship very soon.
The ABP Concept team
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Yan A.
Rating: 1 out of 5
following a purchase from 21/03/2025
First bracelet ordered and very disappointing quality.
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Response from Abpconcept
We are sorry to hear that your first experience did not meet your expectations. Please feel free to contact us directly so we can discuss this and find a solution together at [email protected].
The ABP Concept team
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Guillaume B.
Rating: 1 out of 5
following a purchase from 14/02/2025
Poor quality article, disappointed
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elio G.
Rating: 4 out of 5
following a purchase from 04/01/2025
The bracelet's locking system seems a bit flimsy. I preferred to keep the original ones.
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Response from Abpconcept
Thank you for your feedback! We've taken your comment about the locking systems into account. If you need any advice or an alternative, please don't hesitate to contact us.
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Nicolas C.
Rating: 1 out of 5
following a purchase from 02/12/2024
Same "Made in China" products as on Amazon but 3 times more expensive
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VIVIENNE O.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered burgundy colour, was sent purple.
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Rob P.
Rating: 1 out of 5
following a purchase from 21/11/2024
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
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Dominique P.
Rating: 4 out of 5
following a purchase from 20/11/2024
Satisfied with my purchase
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Mickael I.
Rating: 1 out of 5
following a purchase from 15/11/2024
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
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Serge L.
Rating: 4 out of 5
following a purchase from 13/11/2024
Perfect
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LoZi
Rating: 1 out of 5
following a purchase from 24/10/2024
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
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Jean M.
Rating: 4 out of 5
following a purchase from 14/10/2024
Hello, very fast delivery! But the white rubber strap, after rubbing against a blue suit, has become impregnated and after various attempts to clean it does not come back completely white !!!! The plastic absorbs the dye! I would gladly accept a new one in order to take precautions with my clothes, as I won't be able to put it back on! Thank you for your understanding Jean marc jaquier
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