Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1 and 5 stars

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Customer

Published on 21/12/2023 à 16h50 following a purchase from 29/11/2023

Amazing I will always buy again

Ray F.

Published on 21/12/2023 à 14h31 following a purchase from 29/11/2023

Great alligator watch straps, exactly as described and better value than I could possibly find elsewhere by a large margin.

Laurent C.

Published on 20/12/2023 à 11h59 following a purchase from 28/11/2023

Good experience. Good customer relations

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Pierre

Published on 19/12/2023 à 16h27 following a purchase from 05/12/2023

better than I imaginedBravo

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Dennis

Published on 19/12/2023 à 16h24 following a purchase from 04/12/2023

ABC Concept

Jacques A.

Published on 19/12/2023 à 09h45 following a purchase from 05/12/2023

good service despite supply problems

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Denis

Published on 17/12/2023 à 11h55 following a purchase from 29/11/2023

Excellent! Flawless transaction. Thank you for customization of ready-to-send strap.

Boudewijn

Published on 16/12/2023 à 18h23 following a purchase from 01/12/2023

I bought two straps. A year ago I bought the same strap and I love it. Reason to buy two the same straps again. The new straps have a colour I don't like and the size differs from the one I bought a year ago, so I have send the straps back to Paris. ABP is willing to make two new straps, but I am afraid it is gonna take a long time before I have two new straps. I have paid more than 400 euro for straps and to send them back and I don't know when I have the new straps. So I wait and see what will happen

Peter M.

Published on 14/12/2023 à 21h42 following a purchase from 29/11/2023

From order to receipt into Australia was only one week to be delivered into Adelaide.

Alain

Published on 13/12/2023 à 18h47 following a purchase from 29/11/2023

Fast and beautiful products, I recommend.

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Jiri

Published on 13/12/2023 à 18h32 following a purchase from 21/11/2023

I got exactly what I ordered - leather samples. So now I have good idea what leather to choose for custom made watch strap.

François M.

Published on 13/12/2023 à 11h50 following a purchase from 29/11/2023

5* !!!??????Thanks!

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JMalo

Published on 12/12/2023 à 13h21 following a purchase from 28/11/2023

Very easy to reach by phone and they are very accommodating.

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Domi

Published on 11/12/2023 à 20h50 following a purchase from 17/11/2023

Order: standard bracelet but specific request for pump holes. Product received promptly, perfectly in line with my expectations. Good quality and fair price. Would recommend.

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Florian D.

Published on 06/12/2023 à 18h34 following a purchase from 22/11/2023

When a customer comes back, it's a good sign: neat bracelets, fast shipping, I recommend it!

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Xavier B.

Published on 06/12/2023 à 14h29 following a purchase from 22/11/2023

Perfect, compliant and on time

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Fabio A.

Published on 06/12/2023 à 09h22 following a purchase from 22/11/2023

Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend

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Cneilustomer

Published on 05/12/2023 à 19h48 following a purchase from 13/11/2023

Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.

Jon C.

Published on 05/12/2023 à 16h16 following a purchase from 21/11/2023

Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.

Client

Published on 04/12/2023 à 22h42 following a purchase from 13/11/2023

top-notch as always!

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Sam

Published on 04/12/2023 à 22h18 following a purchase from 13/11/2023

Watch strap was made with a damaged piece of skin, customer support was not helpful.

Mickael K.

Published on 04/12/2023 à 21h59 following a purchase from 20/11/2023

fast, compliant and high quality

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Garance K.

Published on 03/12/2023 à 14h35 following a purchase from 10/11/2023

Far from a premium experience.It is striking to me that an artisan asks you to pay items worth just below the price range of Hermès but with a shipping service that is neither reliable, nor efficient.I have been waiting all in all over a month now for a leather Arceau bracelet. The atelier takes up to 2 weeks to prepare and finalize the bracelet, prior to handing it over to Colissimo (French postal and shipping services) which took so far over 20 days to first send the package through the wrong channel, and while trying it for the second luck, shipping it to La Martinique (French Dom Tom island).Fun fact I live in Denmark... !The only star remain for Clémence who is taking care of the client relations and who tried to follow up on the situation.Not worth the hustle.

Pierre-olivier L.

Published on 01/12/2023 à 22h44 following a purchase from 17/11/2023

Bracelet perfectly conforms to order, easy installation on watch, great color and material.

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Michel

Published on 01/12/2023 à 17h14 following a purchase from 10/11/2023

Great products. Beautiful materials & colors. And great customer support (merci Clémence ;-)! I can only recommend!!!

Published on 01/12/2023 à 16h10 following a purchase from 09/11/2023

2nd time in a row terrible problems , zero communication , avoid at all costs.1st time , they do not include a invoice inside the envelope with dhl ( i have physically checked)so despite paying express shipping it stays 10 days stuck.After this the customs bill (I am in NYC) is 231.30 dollars.First time they refuse to fix or cover and it takes an additional 45 days for it to get to me as they ship back and return.This time I foolishly spent 400 dollars with them on a strap and rest assured same problem as before , with same delays ,and nothing on envelope.This time zero communication for a week and i foolishly paid the 231.30 dollar customs bill just to finish this relationship with them once in for all. I offered covering 50/50 , for them to fix it but nope.Very very amateur operation in terms of shipping and completing an order, terrible delayed and elitist communication. My network has a very large reach in the watch world , rest assured my experience in it's full detail , and how patient i have been , writing multiple emails will all be shared so they do not get any repeating business from thousands of people i know.

Christian R.

Published on 01/12/2023 à 13h14 following a purchase from 17/11/2023

Comprehensive site, easy to navigate. The customization of watch straps offers an almost infinite variety of choices, and the products delivered are superb and unique.

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Evgeny T.

Published on 01/12/2023 à 09h57 following a purchase from 17/11/2023

Good product, quick delivery

Zoltan S.

Published on 29/11/2023 à 13h16 following a purchase from 08/11/2023

Bra kvalitet, passar fint med klockan. Nöjd med beställningen.

Marie J.

Published on 29/11/2023 à 12h17 following a purchase from 08/11/2023

Fast delivery and quality identical to what we wanted. Surprise gift in the parcel: an iPhone shell. Thanks ABP!

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Aditya M.

Published on 27/11/2023 à 19h33 following a purchase from 31/10/2023

Quality is bad

M J.

Published on 27/11/2023 à 17h50 following a purchase from 06/11/2023

Hello,I received my order 1 month ago, but despite several emails and phone calls to explain my problem, I haven't had any feedback to solve my problem.Sincerely,Mr Julien Bouchet

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XSteve

Published on 22/11/2023 à 19h12 following a purchase from 08/11/2023

Purchased a Special Edition R-Strap James Bond edition. Seamless integration with the watch. Superb quality. Will be a returning customer.

Coaca C.

Published on 20/11/2023 à 12h14 following a purchase from 06/11/2023

All the best. Thank you!

Danny

Published on 16/11/2023 à 18h24 following a purchase from 26/10/2023

Beautifully made, very original collection

Casenave N.

Published on 09/11/2023 à 21h19 following a purchase from 25/10/2023

Fast delivery, item as described, everything perfect! Thanks for everything!

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Thierry

Published on 08/11/2023 à 18h32 following a purchase from 25/10/2023

Très très bien

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Filip

Published on 08/11/2023 à 15h49 following a purchase from 13/10/2023

Very nice alligator strap. Great customer support.

Chris

Published on 04/11/2023 à 21h41 following a purchase from 17/10/2023

Super efficient, quick delivery and easy to use site with good product description

Nicolas H.

Published on 01/11/2023 à 16h16 following a purchase from 17/10/2023

Meets my expectations.

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