Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.
Response from Abpconcept
Hello Sir, we just discovered that your strap is kept by the customs in Cincinnati since August 7th ... we will call DHL immediately. Sorry for this issue during the delivery process. My colleague will keep you updated by email.
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Loïc C.
Rating: 5 out of 5
following a purchase from 23/08/2023
Precise simple punctual
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R F.
Rating: 1 out of 5
following a purchase from 23/08/2023
The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again
Response from Abpconcept
Dear Richard, unfortunately we have no email from you ... could you resend what you wrote on this email address : [email protected] ?
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Dominique C.
Rating: 5 out of 5
following a purchase from 22/08/2023
All bracelets purchased from this company are of the highest quality, with meticulous craftsmanship. Wide choice of leathers and skins for a customized, made-to-measure bracelet.
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Christopher
Rating: 5 out of 5
following a purchase from 13/08/2023
Quick and free shipping, quality product, quality customer service
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Stephane D.
Rating: 5 out of 5
following a purchase from 16/08/2023
High-quality products (watch straps) and attractive strap customization options to make your watch look unique!
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Alainbaratoux
Rating: 5 out of 5
following a purchase from 06/08/2023
good follow-up, courteous staff committed to customer relations
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Nicolas B.
Rating: 5 out of 5
following a purchase from 15/08/2023
Order received very quickly, with particular care taken with the packaging, which contributes to the pleasure of the purchase!
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CHRIST68
Rating: 5 out of 5
following a purchase from 09/08/2023
A friendly, professional team providing excellent service. Add a very large stock: a must!
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Marre D.
Rating: 5 out of 5
following a purchase from 15/08/2023
Perfect.fast and quality product.thanks
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Buzz
Rating: 1 out of 5
following a purchase from 26/08/2023
I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.
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Manu
Rating: 5 out of 5
following a purchase from 06/08/2023
Perfect, practical, quality rubber strap
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Pitumbur R.
Rating: 5 out of 5
following a purchase from 06/08/2023
Excellent Service
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Cliente
Rating: 5 out of 5
following a purchase from 01/08/2023
Delivery on time, product conforms.
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Alfred
Rating: 5 out of 5
following a purchase from 07/08/2023
Shipment compliant and above all very fast, bracelets as I like them, I highly recommend the store.
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Juan C.
Rating: 5 out of 5
following a purchase from 01/08/2023
Great quality. Fast global shipping.
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Rod M.
Rating: 5 out of 5
following a purchase from 01/08/2023
Perfect, the bracelet was just as I wanted it, excellent workmanship and very fast delivery. Thank you and keep up the good work.
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Starck
Rating: 1 out of 5
following a purchase from 06/08/2023
I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!
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Peter O.
Rating: 5 out of 5
following a purchase from 03/08/2023
Quick and simple service, product was exactly as described.
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JMP
Rating: 5 out of 5
following a purchase from 27/07/2023
All cool !Thank you
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Shanon K.
Rating: 5 out of 5
following a purchase from 03/08/2023
Very good service I recommend
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Zbigniew K.
Rating: 1 out of 5
following a purchase from 26/07/2023
I received a completely different strap from the one I ordered. No one in the company wants to talk about the complaint.
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LT
Rating: 5 out of 5
following a purchase from 02/08/2023
Material arrived on time, as ordered.
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Carlu20
Rating: 5 out of 5
following a purchase from 25/07/2023
Perfect. Thank you
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Rémi
Rating: 5 out of 5
following a purchase from 31/07/2023
Perfect service, as usual.
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Neil P.
Rating: 5 out of 5
following a purchase from 23/07/2023
Strap exactly as described. Quick delivery. Looks great!First class service and product.
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Tsavo
Rating: 5 out of 5
following a purchase from 30/07/2023
Super boutique, original concept and quality
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Client
Rating: 5 out of 5
following a purchase from 16/07/2023
Fast service and compliant product
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Jean-pierre F.
Rating: 5 out of 5
following a purchase from 23/07/2023
Beautiful!!!
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Francois
Rating: 5 out of 5
following a purchase from 30/07/2023
Great customer service and products are always made at the highest possible quality.
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Martin
Rating: 5 out of 5
following a purchase from 20/07/2023
Easy to use website and order system.Fast shipping and fair pricing.Nice and high quality item.Item features as described.
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Kent
Rating: 5 out of 5
following a purchase from 25/07/2023
Super service, superb product and exelent communication.
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Tixier
Rating: 5 out of 5
following a purchase from 24/07/2023
Fast and compliant, thank you.
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Fernando
Rating: 5 out of 5
following a purchase from 24/07/2023
Excellent client service.Excellent product.Very fast service and delivery.Highly recommended
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Jonas N.
Rating: 5 out of 5
following a purchase from 23/07/2023
Great product and a very professional approach
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Yrreiht
Rating: 5 out of 5
following a purchase from 20/07/2023
The build quality and finish are superb! I have absolutely no regrets about this purchase - quite the contrary!
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Frédéric J.
Rating: 5 out of 5
following a purchase from 19/07/2023
Absolutely sublime my watch is wonderfully highlighted Many thanks
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Philippe
Rating: 5 out of 5
following a purchase from 18/07/2023
Superb workmanship
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Pascal
Rating: 5 out of 5
following a purchase from 18/07/2023
Hello, I ordered two bracelets in caiman and alligator leather. They are real marvels, I highly recommend them. Thank you ABP Concept
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BU
Rating: 5 out of 5
following a purchase from 17/07/2023
Very Good products - good communication towards customer - delivered as promised. Absolutely satisfied.
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