Customer reviews of Abpconcept

Great service and great products.

Strap for Omega Seamaster.This rating is for the second strap I purchased. The first one I purchased was excellent, so I decided to go for a second one.I copy/pasted all the measures I had used for the first strap. I also included a link on comments of the make and model.I made a mistake on the width. This mistake had been corrected on the first one. The second time they processed it as it was entered. While I understand I made a mistake, I also understand that if I add the make and model ABP checks if it fits and corrects these errors by confirming back with the customer.I wrote to Customer Service. Twice. Never heard from them. Went from being blown away by quality to being extremely disappointment by a treatment of silence. Not one word have I heard from my past two emails. It went from 10 to 0.Not purchasing anything else.

Outstanding product and customer service to match! I have purchased from ABP Concept both in their Paris store as well as online and have had great experiences. On this particular order, I ordered a different style strap and chose the wrong size. Instead of having to send the wrong straps back and pay shipping to return and for the new items, they just shipped me the correct size. That saved me 1/2 the shipping costs and probably 2 weeks in transit and processing times. I highly recommend ABP and they have terrific products at vey competitive pricing.

Beautiful quality bespoke watch strap for my Panerai? Very pleased with the quality and finish

Very fast delivery, excellent service, communication and advice prior to purchase. Prompt response to questions submitted via email.

Excellent product and quick service.

Amazing product! Great service!

I bought a bracelet for my Rolex 126600, and despite the specification of the model at the time of ordering, it is not valid for this watch, I have pictures of its poor condition, for me it was not a good buying experience.

Simply the best watch straps in the world. The consistency of product can only be explained by hand finishing at every step.

Easy process of ordering. Vast collection to choose from. Very fast dispatch and shipping. Super pleased.

Excellent watch straps!!!!

Ordered a phone case. Looks exactly as pictured. Great service - it came before the expected delivery date. Will definitely order from them again

Send me wrong size strap.After 3 mails, still no answer.

Perfect service

Website was user-friendly. My order was promptly fulfilled and international shipping was uneventful. The product arrived in excellent condition. Communication was excellent. I will not hesitate to patronize again and recommend others to do the same.

The quality of the product is impeccable, and delivery was much quicker than expected.

Great service!

I have been very pleased with my purchases! The quality of material and construction is definitely what I expected. I look forward to receiving my other 2 items I expect will be shipped soon!

Bought a watch strap from here 18 months ago and has already degraded to the point where I can't wear it. I've emailed to ask for a replacement twice and have not received a reply. Luxury brand that lasts less than two years? Absolute rubbish!

Immer wieder eine Freude

Perfect service and beautiful product

Excellent artisan boutique!

really happy with the service. Watch and deployment clasp arrived today. Great quality

Excellent quality exceed OE strap

Personalized service, fantastic watch band, superb quality.

This company's bands are not inexpensive, but are the epitome of Paris luxury. Their craftsmenship is outstanding -- always delivering a beautiful finished product. This is my 3rd order from ABP and I am as pleased as ever. My watchband was made to my exact specifications and was well worth the wait -- understandable for a bespoke product.

I am very happy with my alligator strap. superb fit.

Beautiful bracelet. Thank you very much.

They have great service, even with the challenges of the COVID pandemic.

Excellent and fast service and products!

Excellent communication and fabulous watch strap!

I have not received the order shipped on January 12, 2021 so far. Since the store did not respond to e-mails, I resigned from the order in accordance with the store's regulations, but also for this information (sent by e-mail and letter) I did not receive any feedback or refund. It is a pity that the good name and thus our further cooperation is worth only 500 euros for them. I do not blame them for the problem with the shipping, but it is on their side to explain the problem with the carrier, and as you can see they wash their hands of it. The case will have legal consequences.

Par excellence

Meets my expectations

Top notch products, great customer service.

A splendid watch strap wonderfully crafted .

I ordered brown and received dark brown...

Very good productquick delivery

It was simple to order and I received it exactly when it was promised. Pretty awesome.

Great quality!