Customer reviews of Abpconcept

Excellent service!

Until today, I have not received my order (22 days from ordering)

The custom strap from ABP fell apart within 3 days!! Had a custom strap made for a Rolex. Company was very responsive when designing the strap. Took a few months to make and cost $300+. Once it arrived, the leather started to peel off the rubber that it was glued to within just 3 days. Within 5 days, I could no longer use the strap. Despite my numerous attempt to reach ABP, nobody has communicated back to me from this company. Horrible quality - steer clear of this company.If ABP reads this - I am still waiting on a response. (over a month+).

very good products, excellent service, perfect delivery, very satisfied customer .Serge THIRY

Classic Nato bracelet displayed available.....Inquiry e-mail 34 days later, no reply. 45 days after the order, still no news, second e-mail; all outside the confinement period, otherwise I wouldn't mention it.I'd like to add that I'm used to ordering abroad and that such a scenario has never occurred to me. PS I doubt I'll get anything from them, they're closed in August.... no big deal.

I ordered and paid for an alligator strap (120 eur) and received a brown plastic strap. !!!! huge scam

MORE THAN 2 MONTHS have passed since my order. (April 30, 2020) and STILL NO BRACELET. It's the typical French company, they cash in and you struggle.I'll spare you all my calls and connections to move the case forward. Damien in customer service is an arrogant and pretentious character who spouts his lying blah blah blah to show you that all this is normal and that your request is unfounded.

I ordered a strap over 7 weeks ago, and have exchanged multiple emails with them where they kept saying that it's getting delayed. And now for the past week, I've gotten no response to 2 emails I've sent and I still haven't received the bracelet. I was basically robbed for over 200 usd. DO NOT attempt to make an order as I've been reading similar reviews.

I ordered 4 straps in the biginning of aprili payed all in april. in June i received only 3 straps. one in poor quality.still missing items for 56 euro.no reaction!!!! dont buy there!!!!!

Great Quality and perfect finish.Communication even during lock down was perfect and made it easy to wait a little bit longer.My next one will be from ABP Concept for sure.

Wonderful work

Absolutely the nicest products I have seen!

I paid over £200 for an open ended watch strap to fit an old watch that had fixed bars. the strap had adhesive on each half to fix the strap onto the bars, I fitted the strap onto the watch and clamped the ends of the strap with the adhesive on for 24 hrs to set. within 2 hours of removing the clamps both halves of the strap came open on their own without the watch even being touched. I repeated the process with the same result. I the contacted ABP customer support via email and was ignored, I contacted them twice more before I received a response. The response was that I should buy some glue and stick it myself! I was also called a liar because in my last email I had said it was the third time I had tried to contact them and they wrongly insisted it was only two times. Avoid this overpriced crap.

The alligator apple band was better than expected. Will not be my last purchase

Great product and timely production.

Buen material y acabado.

Super quick post and good communication

Amazing leather quality and service.. i made two straps from them and I'm doing now the third one... it's an addiction :)

I ordered a leather strap that is supposed to fit with a Rolex Datejust 41. The strap didn't fit my Datejust 41. The spring bars wouldn't line up with the lug holes. Even if they did, the Oyster clasp does not line up with the strap. Very, very disappointed given the price I paid. Even more disappointed given that I am a returning customer. Even further disappointed that I have tried to email ABP Concept three times for a solution but emails are not returned. I will not be buying from them again. I would urge extreme caution to any buyer after my experience.

Very good Service.Fast delivery, easy website.

Unlike my first order that was lost and found by the courier, I have at last received it. Made sure I choose a better delivery courier for this order.

Easy website to navigate. Kept up to date with order. The strap is very well made. Very happy with my purchase.

Just perfect !

Exceptional workmanship and materials, top-notch in-store service and advice. The craftsmen who work there are very good at giving advice and have great ideas for combining materials and colors. And the little extra The sales assistants are very pretty.

Timely, but not excessive, information about the order through the process. Dilivered on the timeline promised.

My fourth order .... service and products just as good !

Fantastic quality strap with world class service.

Beautiful watch band!

Excellent product and fast delivery. Very satisfied.

reasonable prices and good quality

No customer support at all. Strap sent were the wrong size and poor quality. I emailed their customer support 2 times and never heard back.

Beautiful workmanship. This is the second watch band I purchased from ABP. My 1st was custom. This one was stock. The leather was in excellent condition, color nice and rich. Not sure I could have picked a better section of leather. Will always consider ABP first for any new band.

High quality goods, promptly shipped. Thanks!

Fantastic quality & style. Ordering online was easy and shipment very fast.

My strap arrived in California, USA much faster than expected. It fits expertly and is more comfortable than I expected.

Second purchase from ABP. Absolutely satisfied. The strap I received match exactly my order. Excellent quality.

Excellent product and very responsive customer service. Have bought 4 watchbands over last 10 years and always satisfied. High price but worth it

'Very reliable small enterprise.Ordered product perfectly executed. Top reactivity when asked to better off the delivery time. Highly recommandable.

Beautiful, high-quality watchband

Excellent service all round.