Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1 and 5 stars

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C
Christian P.
Rating: 1 out of 5
following a purchase from 25/01/2020
These tools are absolute rubbish. I bought the most expensive I could find and they don't even fit the screws. $200 user
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Luiz F.
Rating: 5 out of 5
following a purchase from 24/01/2020
I really liked the quality and the service was perfect.
D
Ddlen
Rating: 5 out of 5
following a purchase from 23/01/2020
Personal service via email was both thoughtful and professional.
S
Simona
Rating: 5 out of 5
following a purchase from 23/01/2020
Ordered a strap for a Bell and Ross. The quality of the watch strap was excellent! Customer service was good as well.
A
Andrew
Rating: 5 out of 5
following a purchase from 22/01/2020
Order arrived on time, great quality. I will absolutely use again.
A
AGne
Rating: 5 out of 5
following a purchase from 15/01/2020
Very good company for watch straps
H
Hor M.
Rating: 1 out of 5
following a purchase from 07/01/2020
The strap was send out on 24/12 but was hold to the post office on 30/12 as 'The item was undeliverable due to addressee's address cannot be identified'.I had send an email to ABP concept on 2/1 and they said they will contact them right away.Moreover, I had send the email on 7/1 and raised out the issue again but this time no replyNow a week thereafter, the problem did not resolve and I still did not receive the strap.
J
James R.
Rating: 5 out of 5
following a purchase from 07/01/2020
First off delivery was surprisingly quick. Even with a little mix up in the delivery to the US. So emailed costumer service and had a response within 30 minutes. Email was informative and not some vague explanation. All sorted out. It was fantastic. Watch strap was as described. Would recommend.
A
Attila H.
Rating: 1 out of 5
following a purchase from 07/01/2020
the website is misleading, at the time of the order, wasn't mention that the product is out of stock and that the delivery may take more than 30 days.I ordered on December 9., and was promised by Damien several times, that the ordered item will be received until latest December 24., but only arrived on December 31.I'm very disappointed regarding your services, and would never recommend to anyone to deal you ABP Concept
S
Shadi H.
Rating: 5 out of 5
following a purchase from 30/12/2019
High quality strap and good work
G
Gary B.
Rating: 1 out of 5
following a purchase from 30/12/2019
Strap arrived after 3 weeks shipping (not 1 day), and it was the wrong size - I can't use it. Abp just ducked their responsibility, did not give any help whatsoever
S
Stephen L.
Rating: 5 out of 5
following a purchase from 27/12/2019
Beautiful watchstrap, and they went out the way to make it with the exact measurements I needed for my watch.
M
MATT
Rating: 5 out of 5
following a purchase from 26/12/2019
Very good & beautiful work - The quality is present, made a custom bracelet and delivered in less than 15 days - Online configurator is very well done - I recommend
Translated reviews
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Guillermo A.
Rating: 5 out of 5
following a purchase from 26/12/2019
Excellent product as always. Big fan of this manufacturer. Hope to purchase another strap soon. Best regards
M
Minsu K.
Rating: 1 out of 5
following a purchase from 26/12/2019
I ordered a Limited edition squared scales Alligator strap this time.But I never imagined that photograph and real strap would be so different. This is actually a fraud!! I was very disappointed and I could hardly use this strap.
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U. M.
Rating: 5 out of 5
following a purchase from 26/12/2019
Angenehmer Kontakt und Austausch. Für Anregungen offen. Professionell und sehr freundlich in der Abwicklung. Immer gerne wieder.Klare Empfehlung!
T
Timo P.
Rating: 5 out of 5
following a purchase from 23/12/2019
I was impressed with the quality of the custom made watch strap and the service. Will order from these guys again, thank you!
T
Tom R.
Rating: 5 out of 5
following a purchase from 20/12/2019
Incredible quality, relatively quick make for custom band. Will use ABP in future, for sure.
K
Kevin
Rating: 5 out of 5
following a purchase from 19/12/2019
Easy to order. Fast to deliver. Beautiful straps.
D
Dominik S.
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect.Ordered to Germany.FastBeautifulSimpleFair price
M
Mike L.
Rating: 1 out of 5
following a purchase from 05/12/2019
Worst customer serviced EVER.
A
Aquilino C.
Rating: 5 out of 5
following a purchase from 04/12/2019
Excelente, muchísimas gracias
J
Joshua B.
Rating: 5 out of 5
following a purchase from 04/12/2019
Amazing service, craftsmanship and service. Highly recommended!
M
Michael
Rating: 5 out of 5
following a purchase from 04/12/2019
Beautiful strap. Very happy with it. Will order from ABP again.
Y
Yew C.
Rating: 5 out of 5
following a purchase from 03/12/2019
Excellent product or rather a piece of art. I just love it. I also find the company provides excellent service.
T
Theodore W.
Rating: 5 out of 5
following a purchase from 29/11/2019
A Quality product, from a quality Company, with quality customer service!!
J
Joe P.
Rating: 5 out of 5
following a purchase from 28/11/2019
Great unique product. I'm on my 4th custom strap and buying more
R
Roger N.
Rating: 5 out of 5
following a purchase from 28/11/2019
Excellent watch strap equal in quality to the original Cartier strap. Great communication.
J
James B.
Rating: 5 out of 5
following a purchase from 26/11/2019
Service excellent as expected. Band is the most comfortable one I have ever had. Color is uniquely warm and pleasant.
D
Dan B.
Rating: 5 out of 5
following a purchase from 25/11/2019
I'm very happy with ABP concept. Excellent service and fine product craftsmanship.
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Eric
Rating: 5 out of 5
following a purchase from 23/11/2019
Proactive communication regarding order status, shipping, etc. Outstanding workmanship! Very pleased with my purchase experience.
F
F.e. V.
Rating: 5 out of 5
following a purchase from 22/11/2019
Sublime quality and craftsmanship.
O
Omar B.
Rating: 5 out of 5
following a purchase from 20/11/2019
Eventhough I am buying products from Dubai, the service feels as if they are here in the same city. Very fast to respond and great support.
H
Hector A.
Rating: 5 out of 5
following a purchase from 19/11/2019
GREAT QUALITY!
T
Thierry M.
Rating: 5 out of 5
following a purchase from 13/11/2019
This is the 2nd bracelet I've ordered from ABP. Once again I find the same quality of work. I congratulate you.
Translated reviews
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Daniel H.
Rating: 5 out of 5
following a purchase from 12/11/2019
Not much to say re service. My order acknowledgement advised 15-20 days to make the strap. It was about 20 working days until the strap was dispatched. I had no other communication with ABP Concept. The product itself was very impressive. And so it should be for the price. I would shop with ABP Concept again.
O
OC
Rating: 5 out of 5
following a purchase from 06/11/2019
Wonderful customer care and service. Extremely professional and quick response to any problems.
P
Pete N.
Rating: 5 out of 5
following a purchase from 01/11/2019
Excellent service and product. Great variety of choices.
V
Vassilis
Rating: 5 out of 5
following a purchase from 25/10/2019
Fantastic strap from hornback alligator for a Rolex GMT Master IIIt fitted like being made by especially for this watch although it took me some timeDelivery was excellentWorth every penny of it. Vassilis
K
Konrad
Rating: 5 out of 5
following a purchase from 22/10/2019
all ok best konrad