Customer reviews of Abpconcept

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Manuel B.

Rating: 5 out of 5

Published on 13/06/2019 à 15h33 following a purchase from 13/06/2019

perfect, telephone contact/product/delivery times respected

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Marc S.

Rating: 5 out of 5

Published on 12/06/2019 à 16h37 following a purchase from 12/06/2019

Superbly crafted products, as well as extremely kind, friendly, and helpful customer service. I've tried high quality leather straps before, but ABP is on another level. Some “high end” sellers are more name and hype than delivery. ABP does have a reputation as an elite maker, but that reputation is based on the quality of their work, and value of their products, not just a name.

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BDS

Rating: 5 out of 5

Published on 05/06/2019 à 17h35 following a purchase from 05/06/2019

Good advice and fast delivery.

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Anders

Rating: 5 out of 5

Published on 03/06/2019 à 19h51 following a purchase from 03/06/2019

Fantastic service! I was not satisfied with some small findings on my strap. ABP remade my strap without any hesitation and the result was perfect. If I was to feedback anything it would be a little faster reply on the email.

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Jeronimo G.

Rating: 5 out of 5

Published on 03/06/2019 à 16h25 following a purchase from 03/06/2019

Excellent service.

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Manuel C.

Rating: 5 out of 5

Published on 03/06/2019 à 16h24 following a purchase from 03/06/2019

Superb buffalo strap integrating the folding clasp of my Datejust. Very nice. Thank you for this. Would recommend.

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Jan B.

Rating: 5 out of 5

Published on 03/06/2019 à 10h26 following a purchase from 03/06/2019

Excellent product and great customer service.

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Ben S.

Rating: 1 out of 5

Published on 21/05/2019 à 21h34 following a purchase from 21/05/2019

HorribleTook dozens emails to get my custom strapReceived it 8 months later Shop elsewhere

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Mehdi M.

Rating: 5 out of 5

Published on 21/05/2019 à 19h53 following a purchase from 21/05/2019

Super service

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Ericp

Rating: 5 out of 5

Published on 21/05/2019 à 15h52 following a purchase from 21/05/2019

Excellent advice and product

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Jaber A.

Rating: 5 out of 5

Published on 21/05/2019 à 11h17 following a purchase from 21/05/2019

You have Dear Team - Diana ,Damien -

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Krzysztof W.

Rating: 5 out of 5

Published on 17/05/2019 à 21h55 following a purchase from 17/05/2019

Great, quality is impeccable

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David F.

Rating: 5 out of 5

Published on 17/05/2019 à 16h19 following a purchase from 17/05/2019

excellent products - great shop - nice people

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Taylor

Rating: 1 out of 5

Published on 16/05/2019 à 10h31 following a purchase from 16/05/2019

I received the wrong strap and was notified by ABP that I could send it back (at my expense) and they would redo the order. Instead, I asked for an exchange or a refund and after several emails and a month and a half later I have yet to get a single response from ABP. They now have the original strap back and I am just waiting on a response. Interestingly, prior to placing my order, they were very responsive.

Response from Abpconcept

Dear Mr Taylor,We are sorry that your experience with our company left you with a bad memory. We apologize if it took a bit a time. We hope you will trust us another time and we will be glad to offer you a discount. Have a great day,ABP Team

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Faisal A.

Rating: 5 out of 5

Published on 15/05/2019 à 09h22 following a purchase from 15/05/2019

Quality of product and shipping speed is exceptional. Returning customer and still satisfied.

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Peter M.

Rating: 5 out of 5

Published on 14/05/2019 à 21h21 following a purchase from 14/05/2019

Excellent service, I would highly recommend this company.

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Franck B.

Rating: 1 out of 5

Published on 11/05/2019 à 16h25 following a purchase from 11/05/2019

Poor quality The loop is of very poor quality.very disappointed

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Ghis

Rating: 5 out of 5

Published on 08/05/2019 à 19h52 following a purchase from 08/05/2019

Very serious, know-how, availability, everything is perfect.

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Etienne G.

Rating: 5 out of 5

Published on 06/05/2019 à 12h48 following a purchase from 06/05/2019

Perfect as usual, magnificent result, thank you ABP and thank you Diana my interlocutor!!Etienne G

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Gopinath R.

Rating: 5 out of 5

Published on 05/05/2019 à 20h50 following a purchase from 05/05/2019

Wonderfully simple and great experience. Great quality product. Draws a lot of appreciation and also where from comments.

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Jocelyn P.

Rating: 5 out of 5

Published on 02/05/2019 à 20h34 following a purchase from 02/05/2019

Fast, careful delivery with quality, compliant items.

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P F.

Rating: 5 out of 5

Published on 02/05/2019 à 17h37 following a purchase from 02/05/2019

nice and beautiful products,

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Carlos S.

Rating: 1 out of 5

Published on 27/04/2019 à 13h42 following a purchase from 27/04/2019

Strap came with no holes (they were added at the moment of purchase). Poor quality of stitching, uneven. Color specified was dark brown. Real color is like a taupe. Send an email with my claims uppon reception and never received a reply. The quality does not reflect de price above 200 euros. Straps for less than a quarter the price do the job and don't have uneven stitching.

Response from Abpconcept

Dear Sir,I'm sorry your complaint was left unanswered . Indeed there is a problem with your strap, you will be contacted by our team.Best Regards,ABP Team

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Scott O.

Rating: 5 out of 5

Published on 27/04/2019 à 10h54 following a purchase from 27/04/2019

Responsive customer service and a quality product. My Tudor Black Bay looks great!

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Manuela M.

Rating: 5 out of 5

Published on 25/04/2019 à 11h53 following a purchase from 25/04/2019

Very satisfied of my goods

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Hojoong Y.

Rating: 5 out of 5

Published on 24/04/2019 à 19h38 following a purchase from 24/04/2019

Excellent quality! Excellent Condition!

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Sriks

Rating: 5 out of 5

Published on 21/04/2019 à 18h56 following a purchase from 21/04/2019

Great product with great quality material and great workmanship! Only, if the shipping was any faster given the steep shipping charges

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Henri-luc C.

Rating: 5 out of 5

Published on 21/04/2019 à 16h47 following a purchase from 21/04/2019

Perfect, very serious, beautiful workmanship, magnificent watchband.

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Andrew D.

Rating: 5 out of 5

Published on 21/04/2019 à 11h14 following a purchase from 21/04/2019

True artisans, beautifully done custom straps. I will certainly buy again.

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Miravidi

Rating: 5 out of 5

Published on 21/04/2019 à 09h15 following a purchase from 21/04/2019

Very good workmanship and good quality bracelets that last.

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Andrew A.

Rating: 5 out of 5

Published on 20/04/2019 à 17h34 following a purchase from 20/04/2019

The best handmade watch strap you can buy. The quality is second to non and the customer service wonderful. My next order will be for my Blancpain Villaret. I'm playing with designs at the moment.

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Happy C.

Rating: 5 out of 5

Published on 20/04/2019 à 11h24 following a purchase from 20/04/2019

Quick, responsive service.

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Anthee W.

Rating: 5 out of 5

Published on 20/04/2019 à 08h13 following a purchase from 20/04/2019

I am a returning customer because the quality and service is absolutely exceptional.

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John B.

Rating: 5 out of 5

Published on 17/04/2019 à 16h16 following a purchase from 17/04/2019

Good quality with wide variety of styles and sizes available to suit your watch without needing to go custom.

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Sascha E.

Rating: 5 out of 5

Published on 13/04/2019 à 21h34 following a purchase from 13/04/2019

Very good quality in time

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Hussein A.

Rating: 5 out of 5

Published on 13/04/2019 à 11h12 following a purchase from 13/04/2019

ABP is the best! So kind and always there to help and answer my questions.

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Steve P.

Rating: 5 out of 5

Published on 10/04/2019 à 13h46 following a purchase from 10/04/2019

Magnificent product, beautiful leather with meticulous finishing! The finish on my 1981 Rolex Sea-Dweller is top class. The delivery time was respected. I recommend ABP without hesitation. They're true craftsmen, and we're lucky that these people still exist!Steve from Switzerland.

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Npunshon

Rating: 1 out of 5

Published on 07/04/2019 à 10h31 following a purchase from 07/04/2019

I bought a strap for my Rolex Air King but the fit to the height of the lugs was terrible despite being listed for that model. ABP admitted the issue so I returned for a refund but didn't include the original postage despite the product issue being theirs. Ended up £20 or so out of pocket from the experience and hence I won't use them again unfortunately.

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Vincent L.

Rating: 5 out of 5

Published on 03/04/2019 à 08h30 following a purchase from 03/04/2019

Excellent quality product with equal service and delivery.

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DougK

Rating: 5 out of 5

Published on 29/03/2019 à 19h13 following a purchase from 29/03/2019

I have had nothing but the best experience with ABP and would highly recommend the company. I have purchased five different bands ranging from basic rubber to one made from my own leather. The workmanship is fantastic and the responsiveness of the people is just as good. This is the kind of true artisan business I want to see thrive in an age of mass-produced goods.