Customer reviews of Abpconcept

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8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2 and 3 stars

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A
Anne L.
Rating: 3 out of 5
following a purchase from 01/06/2026
bracelet received but it does not fit my Poiray watch so I returned it. I am waiting for my refund.
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Antonio C.
Rating: 3 out of 5
following a purchase from 29/05/2026
I found 2 elastic bracelets a bit stretched compared to the others I ordered
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Fernando A.
Rating: 3 out of 5
following a purchase from 27/03/2026
The payment methods are very limited considering that nowadays customers have broader options. For example Paypal, not only Apple Pay or directly with credit card. The delivery time is just unbelievably long. For a 699€ order not using express shipping is very frustrating. Why? Cause the invoice date (for warranty purposes) looses 10 to 14 days from its purchasing date. Basically I just give away 2 week of warranty time for free. And if a warranty case comes up, send it and receiving the device again, would definitely take several weeks as well.
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Thibault M.
Rating: 3 out of 5
following a purchase from 11/03/2026
Watch revised as planned, it works very well now. I would have liked to find it with the correct day date setting. However, I am very disappointed with the cleaning of the case bracelet that was charged to me. I had to clean it myself. I think this step was overlooked but still charged...
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Thomas B.
Rating: 2 out of 5
following a purchase from 04/03/2026
Certainly a prestigious workshop at one time but I was extremely disappointed by the welcome and the commercial exchange. This was true both during my phone exchanges and when I visited in person. As for the making of the bracelet, the work is clean but very much overpriced. I do not recommend at all.
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Alistair W.
Rating: 2 out of 5
following a purchase from 13/02/2026
The strap holes are misaligned and caused my pins to bend and strip the thread. Will not bother with their rubber AP straps again
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TAKEYOSHI H.
Rating: 3 out of 5
following a purchase from 20/01/2026
The recent purchase was not as expected because the strap that I received was more brownish than the image in the website. I don’t have any problem with the quality.
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NATHALIE M.
Rating: 2 out of 5
following a purchase from 16/01/2026
Incomplete order Apple Watch adapter that exceeds Very disappointed
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Response from Abpconcept
Hello,
We are sincerely sorry for this experience and understand your disappointment. An incomplete order as well as an adapter that exceeds do not meet our quality standards.

We invite you to contact us directly by email with your order number so that we can verify the situation and quickly offer you an appropriate solution (complement, exchange, or adjustment). Your feedback will also be forwarded internally.

The Parisian Bracelet Workshop
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Rene L.
Rating: 3 out of 5
following a purchase from 19/12/2025
Very dark brown. Insufficient length. There were 2 pumps missing in the package. Very average.
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Response from Abpconcept
Hello,
We are sincerely sorry for your disappointment. The shade of the leather, the length of the bracelet, and the absence of the two pumps do not meet the quality and control standards we aim for.

We invite you to contact us directly by email or through our customer service so that we can analyze the situation, verify your order, and offer you an appropriate solution (supplement, exchange, or adjustment). Your feedback will also be forwarded internally to prevent this type of error from happening again.

The Workshop of the Parisian Bracelet
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Dragan B.
Rating: 2 out of 5
following a purchase from 10/11/2025
It looks like calf
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ALEXANDRE S.
Rating: 2 out of 5
following a purchase from 03/11/2025
I ordered a bracelet with a black buckle, I received a metal grid buckle
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Response from Abpconcept
Thank you for your message. It seems there was an error with the received loop. In order for us to rectify this quickly, could you please contact us by email? We will take care of it immediately.

The Parisian Bracelet Workshop
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Christopher S.
Rating: 2 out of 5
following a purchase from 08/10/2025
The strap arrived on time, but the inner lining was not the colour I ordered, plus the size and shape of the alligator leather makes the strap form an angular shape around my wrist, rather than wrapping around like a premium product should
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Gary V.
Rating: 3 out of 5
following a purchase from 18/08/2025
the quality is on point nothing to say about it but be careful when following the bracelet size instructions on the site, for wrist width I have no elasticity at all so here I am with unusable and unsellable bracelets.
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Response from Abpconcept
Thank you for your message. We are sorry that the size does not fit. Do not hesitate to contact us: we can offer you an adjustment or a suitable solution so that the bracelets can be used.

The Parisian Bracelet Workshop
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Thierry G.
Rating: 2 out of 5
following a purchase from 07/09/2025
The product looks like what I ordered (the pouch), but the problem is that there was no watch holder in the two pouches, as indicated on the website. After sending an email to report the issue, I received a quick response telling me that they would send me what was missing.
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Jean B.
Rating: 2 out of 5
following a purchase from 23/07/2025
Bracelet of very good quality but 15 days delay between order and receipt which is huge.
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Christoph M.
Rating: 3 out of 5
following a purchase from 05/05/2025
Simple ordering process, delivery including tracking ID within around ten days. Unfortunately, the quality of workmanship was not in line with the price, even a reshipment did not bring real satisfaction, so the bracelet was returned (unfortunately at my own expense of €20), refund of the purchase price without any problems.
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Jean Marc F.
Rating: 3 out of 5
following a purchase from 01/05/2025
I confirm that the order matches my order. However, the automatic pumps are a disaster. It is better to deliver the bracelets with standard pumps that are much more durable. I actually removed the pumps you delivered with the bracelet and installed standard pumps, and I was finally able to install the bracelet on my watch…
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Response from Abpconcept
Hello Mr. Fanara, We are sorry that the interchangeable pumps provided with this bracelet were not of sufficient quality to your taste; we will pass on the information. Have a very good day, the ABP team
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Shawn H.
Rating: 3 out of 5
following a purchase from 29/04/2025
I emailed Abp since I received my order but 2 spring clips were bent and the band did not come with the spring to hook band to deployment claps it came with. Awaiting a response still hoping it can be corrected since I have ordered about 5 straps for my watches from abp over the years with no issues.
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Mark J.
Rating: 3 out of 5
following a purchase from 18/04/2025
Fairly average off the shelf strap and clasp. Not worth the premium buying from here.Similar ones can be got much cheaper from well known online stores. I suspect their custom stuff is very good but this was average. Delivery was quick but expensive.
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Roberto F.
Rating: 2 out of 5
following a purchase from 13/04/2025
It’s ridiculous that I have to pay so much to shop a watch strap to Canada. The strap arrive very quickly (a few days); however, I don’t need it to arrive that quickly. Use a standard envelope & stamp and let it arrived in two weeks. Free shipping over €300 is also not ideal. Please work on the shipping costs / otherwise you have lost me as a customer.
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Juan B.
Rating: 2 out of 5
following a purchase from 17/02/2025
I purchased the Rolex Pepsi and Rolex Batman matching bracelets to match my watches. The shipping was fast and easy. However, the bracelets are very, but what i mean very small. These things are tiny. I have a 6.5 inch wrist and they still looked small. All the bracelets look nice but just beware they are tiny.
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Floris V.
Rating: 2 out of 5
following a purchase from 03/02/2025
Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.
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Patrick T.
Rating: 2 out of 5
following a purchase from 16/01/2025
Size problem according to wrist measurements given for selection: too small
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Response from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
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James B.
Rating: 3 out of 5
following a purchase from 24/12/2024
The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.
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Steven H.
Rating: 3 out of 5
following a purchase from 28/11/2024
I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed
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Thomas P.
Rating: 3 out of 5
following a purchase from 14/10/2024
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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Thomas P.
Rating: 3 out of 5
following a purchase from 14/10/2024
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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Ilias K.
Rating: 3 out of 5
following a purchase from 08/10/2024
I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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Client(e)
Rating: 3 out of 5
following a purchase from 26/09/2024
Deadline metHigh price - prepayment 100%.
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Junmin P.
Rating: 2 out of 5
following a purchase from 20/09/2024
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
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Yannsbh
Rating: 3 out of 5
following a purchase from 17/09/2024
Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.
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Dominique V.
Rating: 3 out of 5
following a purchase from 30/08/2024
bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.
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Response from Abpconcept
Hello Mr Verots, Thank you for your comment. We'll be sure to reassemble the overhauled watches when our customers visit. Have a nice day
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Pierre D.
Rating: 3 out of 5
following a purchase from 19/08/2024
Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.
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Ludovic B.
Rating: 2 out of 5
following a purchase from 29/07/2024
I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.
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Antoine
Rating: 3 out of 5
following a purchase from 22/07/2024
The bracelet, sold to be compatible with the Panerai model I own, can only be installed directly on the bars, and does not allow the original cylinders normally between the bars and the bracelet to remain in place, protecting the former from deformation and allowing the latter to rotate very freely.
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W.
Rating: 2 out of 5
following a purchase from 25/07/2024
Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!
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Michael W.
Rating: 2 out of 5
following a purchase from 25/06/2024
One Strap is 0,5mm to small and the Color of the other one is Not as aspected.
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D.K.
Rating: 3 out of 5
following a purchase from 22/05/2024
Bought a solo strap. Nice leather, finishing is not up to par with usual products.