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D
Rating: 4 out of 5
expensive shipping
Customer reviews of Abpconcept
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 200 published reviews
Summary of reviews
Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Reviews 2 and 4 stars
Reset filtersT
Rating: 2 out of 5
Certainly a prestigious workshop at one time but I was extremely disappointed by the welcome and the commercial exchange. This was true both during my phone exchanges and when I visited in person. As for the making of the bracelet, the work is clean but very much overpriced. I do not recommend at all.
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A
Rating: 2 out of 5
The strap holes are misaligned and caused my pins to bend and strip the thread. Will not bother with their rubber AP straps again
N
Rating: 2 out of 5
Incomplete order Apple Watch adapter that exceeds Very disappointed
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Response from Abpconcept
Hello,
We are sincerely sorry for this experience and understand your disappointment. An incomplete order as well as an adapter that exceeds do not meet our quality standards.
We invite you to contact us directly by email with your order number so that we can verify the situation and quickly offer you an appropriate solution (complement, exchange, or adjustment). Your feedback will also be forwarded internally.
The Parisian Bracelet Workshop
We are sincerely sorry for this experience and understand your disappointment. An incomplete order as well as an adapter that exceeds do not meet our quality standards.
We invite you to contact us directly by email with your order number so that we can verify the situation and quickly offer you an appropriate solution (complement, exchange, or adjustment). Your feedback will also be forwarded internally.
The Parisian Bracelet Workshop
V
Rating: 4 out of 5
Everything went well
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Response from Abpconcept
Hello Vincent,
Thank you for your positive feedback regarding your experience with ABPconcept. We are delighted to hear that everything went well. Please feel free to share your suggestions to further improve our services. Looking forward to seeing you soon!
Best regards,
The ABPconcept team
Thank you for your positive feedback regarding your experience with ABPconcept. We are delighted to hear that everything went well. Please feel free to share your suggestions to further improve our services. Looking forward to seeing you soon!
Best regards,
The ABPconcept team
D
Rating: 2 out of 5
It looks like calf
A
Rating: 2 out of 5
I ordered a bracelet with a black buckle, I received a metal grid buckle
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Response from Abpconcept
Thank you for your message. It seems there was an error with the received loop. In order for us to rectify this quickly, could you please contact us by email? We will take care of it immediately.
The Parisian Bracelet Workshop
The Parisian Bracelet Workshop
V
Rating: 4 out of 5
Nice case, the interior is not very refined, but the finish with the leather is really nice
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E
Rating: 4 out of 5
Good quality. I am happy.
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C
Rating: 2 out of 5
The strap arrived on time, but the inner lining was not the colour I ordered, plus the size and shape of the alligator leather makes the strap form an angular shape around my wrist, rather than wrapping around like a premium product should
T
Rating: 2 out of 5
The product looks like what I ordered (the pouch), but the problem is that there was no watch holder in the two pouches, as indicated on the website. After sending an email to report the issue, I received a quick response telling me that they would send me what was missing.
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G
Rating: 4 out of 5
Very efficient and serious! Very good welcome
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Response from Abpconcept
Thank you very much for your review! We are happy that the welcome and the quality of our service met your expectations.
— The ABP Concept Paris team
— The ABP Concept Paris team
M
Rating: 4 out of 5
Beautiful neatly finished strap The good quality really shines off. Beautiful colour and subtle buckle.
J
Rating: 2 out of 5
Bracelet of very good quality but 15 days delay between order and receipt which is huge.
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A
Rating: 4 out of 5
Speed in shipping and excellent packaging.
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M
Rating: 4 out of 5
Fast and careful shipping as usual. Too bad the earrings are not as beautiful as the bracelets.
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Response from Abpconcept
Thank you for your loyalty and your feedback! We take note of your comment on the earrings to improve our products. See you soon at ABP Concept Paris.
C
Rating: 4 out of 5
The colour if the alligator bracelet was not as I expected it to be.
O
Rating: 4 out of 5
Perfect
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P
Rating: 4 out of 5
Purchased 2 grained leather Magellan backpacks in black and brown. Interesting quality-price ratio and careful packaging with products in their respective boxes.
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Response from Abpconcept
Thank you for your detailed feedback! We are delighted that you like the backpacks and that you are satisfied with the quality-price ratio and the presentation.
Looking forward to seeing you again,
The ABP Concept Paris team
Looking forward to seeing you again,
The ABP Concept Paris team
R
Rating: 2 out of 5
It’s ridiculous that I have to pay so much to shop a watch strap to Canada. The strap arrive very quickly (a few days); however, I don’t need it to arrive that quickly. Use a standard envelope & stamp and let it arrived in two weeks. Free shipping over €300 is also not ideal. Please work on the shipping costs / otherwise you have lost me as a customer.
R
Rating: 4 out of 5
Zzzz
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N
Rating: 4 out of 5
Very good product, shipping too long. I hope my order from yesterday will ship today
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Response from Abpconcept
Thank you for your feedback! We are glad that you like the product. Regarding shipping, we do our best to process each order as quickly as possible. If your order was placed yesterday, it should ship very soon.
The ABP Concept team
The ABP Concept team
J
Rating: 2 out of 5
I purchased the Rolex Pepsi and Rolex Batman matching bracelets to match my watches. The shipping was fast and easy. However, the bracelets are very, but what i mean very small. These things are tiny. I have a 6.5 inch wrist and they still looked small. All the bracelets look nice but just beware they are tiny.
F
Rating: 2 out of 5
Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.
P
Rating: 2 out of 5
Size problem according to wrist measurements given for selection: too small
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Response from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
E
Rating: 4 out of 5
The bracelet's locking system seems a bit flimsy. I preferred to keep the original ones.
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Response from Abpconcept
Thank you for your feedback! We've taken your comment about the locking systems into account. If you need any advice or an alternative, please don't hesitate to contact us.
D
Rating: 4 out of 5
Satisfied with my purchase
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S
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
Hello, very fast delivery! But the white rubber strap, after rubbing against a blue suit, has become impregnated and after various attempts to clean it does not come back completely white !!!! The plastic absorbs the dye! I would gladly accept a new one in order to take precautions with my clothes, as I won't be able to put it back on! Thank you for your understanding Jean marc jaquier
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?
Rating: 2 out of 5
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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D
Rating: 4 out of 5
Very good customer service. Just need to be a little bit fast in response time on WhatsApp.
?
Rating: 2 out of 5
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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P
Rating: 4 out of 5
Fast repair
J
Rating: 2 out of 5
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
B
Rating: 4 out of 5
Quality leather strap only downside is the poor quality folding clasp, which is really not up to standard !!!!I highly recommend ABP despite the black spot on the folding clasp.
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D
Rating: 4 out of 5
Seller available by watsaap by phone for a purchase even at a small price very positive side. Very responsive.
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A
Rating: 4 out of 5
Quick turnaround from order to delivery of purchased product
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S
Rating: 4 out of 5
Hello,The bracelets are of good quality and the prices are justified. My order was missing an item and the team sent it back to me very quickly. The only thing I regret is the lack of communication on their part because following my message I had no return other than an automatic email sending the order. The human side needs to be improved.
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L
Rating: 2 out of 5
I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.
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W
Rating: 2 out of 5
Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!