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V
Rating: 4 out of 5
Top for the equipement
Customer reviews of Abpconcept
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 200 published reviews
Summary of reviews
Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Reviews 2 and 4 stars
Reset filtersL
Rating: 4 out of 5
Hello, the welds after sewing the 2-piece zulu bracelet are protruding and rubbing on my wrist. I solved the problem by filing the 4 corners of the welds with a nail file. First wear was therefore not very pleasant. The look is nice in khaki and once the problem is solved the comfort is fine, my watch is a Dodane Type 23 so the case is thick and large diameter, the zulu is flat. Best regards Mr Lucotte
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M
Rating: 2 out of 5
One Strap is 0,5mm to small and the Color of the other one is Not as aspected.
L
Rating: 4 out of 5
Good products
S
Rating: 4 out of 5
Bracelet not compatible with interchangeable pumps!
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T
Rating: 4 out of 5
Good easy to find product
W
Rating: 4 out of 5
Everything perfect, materials ok except maybe the smell of the bracelet, I don't know if it's leather in contact with the skin.
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M
Rating: 4 out of 5
Good quality. Fast delivery
M
Rating: 2 out of 5
One of the quick release did not open properly and I tried harder, unfortunately it's broken.
N
Rating: 4 out of 5
Impeccable service and delivery
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C
Rating: 4 out of 5
Very beautiful bracelet, value for money. Excellent, it's the first time I've bought and I'll be back for more orders.
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J
Rating: 4 out of 5
Very good: beautiful bracelet, as described. One drawback with the delivery: an envelope stamped "ABP bracelets montre" was left in the mailbox as a single delivery. For a bracelet that costs a certain amount of money, a signature would have been preferable, even if everything went smoothly.
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D
Rating: 4 out of 5
I received the bracelet as ordered. Very good quality and beautifully finished. Not yet mounted on the watch, so no definitive opinion yet. I was expecting a little more premium packaging. Delivery times are good, apart from Chronopost which took 4 days! I recommend ABP for the wide choice of materials and personalization!
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M
Rating: 2 out of 5
Shipment is now over three weeks with no definitive delivery date provided after 3 inquiries. According to the status it shows US Customs reviewing the shipment for over two weeks. Does your US representative have any clue as to how long this requires to be cleared?
Response from Abpconcept
Dear Mr Luvshis, Due to US regulations regarding the leather your package is being processed by customs as we explained and will be delivered to you after this examination. Don't hesitate to contact us if you have any questions, don't hesitate to contact us.
H
Rating: 4 out of 5
I already bought a nice strap couple of months ago from you, and I am happy with this one.Unfortunately both of the straps I just bought this time are pretty good, but not good enough as the previous one. I mean that it wasn't written that I have to cut and make so many additional changes to the buckle's end.That's why my feedback is not so high and I think you should advertise it as it must to be.
F
Rating: 4 out of 5
I got a custom strap for a Cartier Pasha. Excellent communication and product, the only reason for not getting 5 stars is the price.
R
Rating: 4 out of 5
I bought the cordura bracelets in black and khaki. They are very well made. The interchangeable pumps are a must. Ideal for small 15.5cm wrists. Too bad there are only 4 colors and one material. Why not small-hole racing leather? Personally, I use them for two moonswatches.
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E
Rating: 4 out of 5
Interesting overall experience. However, I probably made a mistake on the thickness of the bracelet, which was not thick enough to be aesthetically pleasing. I probably made a second mistake on the width of my bracelet at the case. It's missing 1mm. Sincerely
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G
Rating: 4 out of 5
I ordered a custom-made bracelet for my Santos. This one was perfect, quality workmanship. The only remark is that for the price the packaging isn't up to scratch, a box wouldn't be too much.
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Response from Abpconcept
Hello Malrieu, We will take care of the packaging. We will send you a discount voucher by email. Don't hesitate to contact us if you need anything. Sincerely, the ABP team
F
Rating: 4 out of 5
The order was dispatched very quickly and the products were as ordered and well finished.
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D
Rating: 2 out of 5
it's not what i ordered
Response from Abpconcept
Dear Daniele, you have ordered and received a Rstrap (Rolex R strap Premium - Bracelet-montre caoutchouc motif cordura pour Daytona & bracelet Oyster) for Daytona, please contact us by email if you have any issue : [email protected]
?
Rating: 4 out of 5
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N
Rating: 4 out of 5
High-quality product, only slight complaint: the blue color is darker in real life than in the photos.
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A
Rating: 4 out of 5
Great strap, like the vegan options.
Response from Abpconcept
Thank you Alan, we hope you have been fully satisfied with your order. ABP Team
G
Rating: 2 out of 5
The brown is really dark, almost black. The welcome at the Lyon store when picking up the parcel is far from perfect, and nothing like that at the Paris store.
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Response from Abpconcept
Hello, we're sorry that the color of the bracelet is too dark. If the bracelet hasn't been worn, you can exchange it for the lighter "medium brown" model. As for the welcome at the Lyon boutique, we're sorry it wasn't up to scratch. We will inform this partner and hope to see you soon in Paris to help you. Have a nice day, the ABP team
D
Rating: 4 out of 5
Serious, fast delivery, good communication, nothing to say. However, I was a little disappointed by the quality of the Tropic bracelet I received.
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Response from Abpconcept
Hello David, Thank you for your detailed feedback. We want to improve our customers' experience as much as possible. Please don't hesitate to contact us by email if you have any comments: [email protected] Very good day, the ABP team
M
Rating: 4 out of 5
All is perfect, just the delivery time is a little too long.
C
Rating: 4 out of 5
First of all, ABP sent me the wrong belt which cost 1/6 of the price I paid. Once returned, they sent me the correct belt but forgot to send me the Hermes buckle. I had to return the belt because of ill-fitting size at my own cost. After a 1 week wait, ABP finally sent me the correct belt and buckle. The quality of the material and artisanship are some way off the quality of the luxury brand. Hence the 4 stars. Customer service though courteous but a bit less than competence.
F
Rating: 2 out of 5
Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet
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M
Rating: 4 out of 5
I've placed several orders (watchbands and belts). The materials are noble and of quality, the shipping fast for items in stock and the prices attractive. I decided to order a made-to-measure watchband. The order and manufacture were taken quickly, but the result is well below the usual production.
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G
Rating: 2 out of 5
The product was shipped fast. The quality of the canvas bracelet is poor. I don't recommend
B
Rating: 4 out of 5
Delivery ok, nothing to complain about.
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L
Rating: 4 out of 5
Good advices, thanks
M
Rating: 4 out of 5
Good product and fast shipping.
N
Rating: 4 out of 5
Everything ok
J
Rating: 2 out of 5
Received my bracelet much later than expected, and with the wrong buckle, ordered the one in PVD Pink Gold, and received the one in Gold instead, no what I wanted.
H
Rating: 2 out of 5
Leather quality is disappointing. ABP had accustomed us to much better!
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Response from Abpconcept
Hello Mr Gilson, what aspect of leather did you find disappointing?
K
Rating: 4 out of 5
Great choice of fine products.Unfortunately the slowest website in the world. Takes 10 seconds to load each page. Seriously tempted to go shop somewhere else,
M
Rating: 4 out of 5
ABP sent me the wrong size strap. I then had to print the return label, go to the postal office and send back the strap. I never got a confitmation of reception, or any message for that matter. I am still waiting for the right strap.ad on: had contact with ABP after all. They apologized, send the correct strap and added an aditional strap to make up for the inconvenience.
J
Rating: 2 out of 5
Poor quality. Plastic, not real leather. The brown strap when worn its stretches and turn another color and looks like it will break soon.