Customer reviews of Abpconcept

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8,9 /10
Overall rating: 8,9 out of 10
Based on 2 200 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2 and 4 stars

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X
Xavier J.
Rating: 2 out of 5
following a purchase from 03/07/2023
Bracelet available in one length only, requiring an XL wrist. You can choose the width but not the length. A shame. Otherwise, tuner quality is top-notch.
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Response from Abpconcept
Hello Sir, Unfortunately this bracelet is one size only. We have indicated a wrist circumference between 16cm and 19cm.
S
Sergey
Rating: 4 out of 5
following a purchase from 29/05/2023
Reliable shop, occured an issue with the quality of an item, the manager under name Benoit fixed it with dignity and without any vaste of time-n-nerves, the new one item came very fast and really of much better quality. Both were after-market rubber straps to the watches, origins for sure from 3-rd side production.
H
Hau F.
Rating: 2 out of 5
following a purchase from 18/05/2023
It didn't feel too good because the request for a refund or replacement was unsuccessful, so give two stars
E
Eduardo V.
Rating: 4 out of 5
following a purchase from 22/05/2023
Muy bien y rápido
J
Jean-baptiste C.
Rating: 4 out of 5
following a purchase from 23/05/2023
A very good product that fits my chronograph perfectly with the curved handles. Confirms the description. Only downside, the price, 3 times more expensive than the ëessentiel ' range which is already very well made. I recommend this seller for the quality of his products.
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Timothy
Rating: 4 out of 5
following a purchase from 01/05/2023
Good product but shipping cost is way too expensive (20€ for shipping from FR to BE).
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Sante Z.
Rating: 4 out of 5
following a purchase from 16/04/2023
The company makes very good quality straps both bespoke and ready made. Customer service is very responsive and efficient. The only negative is their local courier in Italy which is below standard. I would recommend a change if they can.
J
Jack
Rating: 4 out of 5
following a purchase from 20/03/2023
Good quality, would recommend. Only down side are outrageous shipping cost for country other than France! 40 euros for a 120g package from Paris, France to Lausanne, Switzerland!
Response from Abpconcept
Thank you Jack for your feedback, we try to reduce these fees, and hope to offer our clients the best experience on our website.
B
Benoit O.
Rating: 4 out of 5
following a purchase from 06/03/2023
As always, I appreciate the high quality of ABP products, as well as the logistics, which always work without a hitch. However, this time, I'm not giving it 5 stars, as I was confronted with an unexpected problem: given the thickness of the bracelet at the end, the pumps were too far back in relation to the holes provided.As a result, it was simply impossible to mount the bracelet on the watch (it's a Jaegger Lecoultre with very short lugs), so I had to cut off part of the end, but it's really not that great. Of course, this doesn't call into question the quality of the bracelet, but it might be a good idea to add this measure when ordering a made-to-measure bracelet.
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Response from Abpconcept
Hello Mr Oeyen,The problem you have encountered is due to the fact that you have selected an option called: Option(s): Thick attachments". This option adds leather thickness to the watch strap. This explains why you couldn't attach the strap if your pump axles are too close together. I invite you to contact us by email to find a solution, as your cutting may have weakened the strap.
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Olivier R.
Rating: 4 out of 5
following a purchase from 12/03/2023
Fast, compliant delivery. The ostrich strap seems to be of good quality (to be tested over time).1 small disappointment on the folding clasp, which is a little thick when closed under the wrist.
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Response from Abpconcept
Hello Mr Riès, if you're interested, we have another type of thinner folding clasp, so don't hesitate to contact us by email :)
F
Florent D.
Rating: 4 out of 5
following a purchase from 23/02/2023
Quick delivery. Strap has a good quality but little bit expensive.
Response from Abpconcept
Thank you for your feedbacks Florent
P
Philippe G.
Rating: 2 out of 5
following a purchase from 19/02/2023
I changed the product because of a problem with the topstitching. The same problem occurred on the new product after a week. There's a design problem!
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Response from Abpconcept
We're sorry, we'll send you a return label today.
M
Monique B.
Rating: 4 out of 5
following a purchase from 16/02/2023
It was a bit long but I was not in a hurry. Concerning the products, they are beautiful and of high quality. Iëm happy and will recommend ABO Concept.
Response from Abpconcept
Thank you very much Monique, we'll try to produce our small leather good product faster in the future.
P
POLO
Rating: 4 out of 5
following a purchase from 16/01/2023
Bought a beautiful watchband, as described, of good quality and in a beautiful color. In preparation for my purchase, I exchanged with the web service, and I got all the explanations I wanted, thank you.
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Response from Abpconcept
Thank you very much for your comment!
H
Hendra R.
Rating: 4 out of 5
following a purchase from 21/02/2023
Shipping & quality of the straps are good.
Response from Abpconcept
Thank you :)
P
Patrick
Rating: 4 out of 5
following a purchase from 08/02/2023
The order arrived in perfect condition and was exactly what I expected.
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Response from Abpconcept
Thank you very much
M
Mark
Rating: 4 out of 5
following a purchase from 26/01/2023
Great quality, correct communication, quick shipment a. I found the shipping costs expensive (the free shipping limit is too high, sorry)
Response from Abpconcept
Dear Mark, don't hesitate to contact us by email to have your next shipping offered :)
O
Olivier
Rating: 4 out of 5
following a purchase from 29/12/2022
Very good manufacture of watch straps, very serious after-sales service, the only reproach, hence my 4 stars and not 5, is that the catalog is not representative of stocks, often the strap you want is on the site but not in stock or in another color... Too bad!
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Response from Abpconcept
Thank you for your comment, we try to keep our stock up to date, but unfortunately sometimes products go out of stock quickly...
C
ClaF
Rating: 4 out of 5
following a purchase from 12/12/2022
Fast delivery of a compliant product: beautiful leather. Fabric bracelet superb and comfortable. Still the same problem with the chosen carrier: if you don't answer the phone, they don't deliver (no delivery attempt) and leave it at the post office. This greatly disrupts the quality of the shopping experience.
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Jacques X.
Rating: 4 out of 5
following a purchase from 04/11/2022
Everything went well with the delivery and the product (the iPhone 13 Pro alligator shell), but it's on 3.12.22 that we'll see the enchantment ...!
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Paul C.
Rating: 4 out of 5
following a purchase from 29/10/2022
Great products, just wish they were a little less expensive.
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Scott H.
Rating: 4 out of 5
following a purchase from 04/10/2022
Beautiful bands. High quality. I ordered 2 alligator bands. brown for a grand seiko snowflake and black for a jaeger lecoultre master control calendar. Only issue is the black does not fit my jlc master control. I filled out the form stating the watch with reference number. It needs a curved band. The black will work for my snowflake and I ordered a strap from jlc.
F
François-Xavier
Rating: 4 out of 5
following a purchase from 05/09/2022
Very good service, fast delivery. Just a small tear on the leather, but on the inside of the bracelet, so invisible when worn.
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Wichai F.
Rating: 2 out of 5
following a purchase from 30/08/2022
Your Strap is not fit to my Sky Dweller( with Oystersteel ). However, your strap is very nice quality.
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CD
Rating: 2 out of 5
following a purchase from 12/07/2022
By the way, a serious and well-known company, but I bought a folding clasp from them, which was very disappointing, and I sent an e-mail to say so, to which I never received a reply...too bad.
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Matthieu G.
Rating: 4 out of 5
following a purchase from 05/07/2022
very friendly, attentive staff.
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PIERRE
Rating: 4 out of 5
following a purchase from 29/06/2022
good service...a little long leadtime
J
Jurica M.
Rating: 2 out of 5
following a purchase from 28/05/2022
Unfortunately this time I am not 100% happy about my order. I have specified that I do not want to have a buckle on my strap. Also there are 2 small scratches on my strap which will probably get worse with time.
R
Remi P.
Rating: 4 out of 5
following a purchase from 25/05/2022
Good replacement bracelet for my moonwatch, at a slightly lower price than Omega's and for a similar perceived quality. We'll see if it lasts longer than the 3 years of the one it replaces,
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Kevin
Rating: 4 out of 5
following a purchase from 18/04/2022
Good value, good quality strap as described. Delivered quickly. 4 stars only because of sizing guide. If you have a small wrist, check sizing carefully before ordering. I ordered Medium according to the guide but I now believe that Small would have been much better for me.
N
Nicolas B.
Rating: 4 out of 5
following a purchase from 05/04/2022
Fast delivery
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Véronique F.
Rating: 4 out of 5
following a purchase from 12/03/2022
Leather products of very good quality and excellent finish (Apple Watch leather strap and iPhone case with double card case).4 stars instead of 5 because:1/ Delivery time exceeded (long waiting time). Follow-up carried out. 2/ Two spots of glue left on the iPhone case, which I had to remove myself using a specific product + the quality of the leather on the double card case was "second-rate" (thinner and "blackened"). Too bad
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Jean C.
Rating: 4 out of 5
following a purchase from 05/03/2022
very nice product, good quality, it's a shame that, as usual, order tracking is a bit whimsical: I asked for a case for Iphone 13 and I received a case for Iphone 13 ProThis doesn't interfere with use, but the camera window is too large by at least 1cm, which isn't necessarily very aesthetic....(mine has only 2 lenses, the Pro has 3)I could have sent it back, but I was afraid of the delays, sometimes interminable.
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Brongniart S.
Rating: 4 out of 5
following a purchase from 31/01/2022
A blue alligator strap, very beautiful and very well made. Almost nothing missing. Just a centimeter or two on the longer length to use the two loops. Right now, I'm just closing the bracelet and I've got a loop that's useless. Other than that, all clear. Fast, well-packaged delivery.
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Ludek V.
Rating: 2 out of 5
following a purchase from 28/01/2022
Selling Aliexpress product for three times as much money, without even giving a hint of the origin of the product. The images on the site are nicely photoshoped so the details of the product looks much better, colours richer and deeper, but what arrives is unsatisfactory.
A
Alex M.
Rating: 2 out of 5
following a purchase from 07/01/2022
Quality of strap was very good; however, it was slightly too small. I've repeatedly messaged the team to identity options but have not had any response at all. Product doesn't come with any instructions for refunds or replacements. I'd love to just replace but have no idea what to do!
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Freddy L.
Rating: 4 out of 5
following a purchase from 06/01/2022
Fast delivery, good quality, shame about the shipping costs.
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Michael
Rating: 4 out of 5
following a purchase from 16/12/2021
Fast deliveryProduct quality is great
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Christian
Rating: 4 out of 5
following a purchase from 15/12/2021
Item received with a defect. Very fast return and re-delivery. Very responsive customer service. Bravo
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Didier B.
Rating: 4 out of 5
following a purchase from 11/12/2021
The pin buckle is aesthetically perfect, very similar to the original, except for the metal pin that fits into the bracelet, which can be improved: a little too thin and, above all, the wrong bore, as the screw turns wildly and doesn't lock into the buckle. I hope it doesn't come loose.
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