Customer reviews of Abpconcept

I ordered and got the strap which I thought will fit . But it doesn't as it's too wide . There were no options for width . That's why the mistake has happened . Your website doesn't even accept my watch code . That's why wrong strap has come to me ??

Nice? strap? with? suitable price

Good service, online order was treated fast. Though I got a notification that it would take up to 20 days to get delivered because it was a custom order, albeit it actually wasn't (I ordered standard pieces/nato-bracelet). But it was a mistake and the customer support answered quickly (<24h). On the "negative" side, they work with French Post and it was a bit a pain in the *** to get the parcel delivered. The street number on the address was wrong and it took several calls and even a 15km drive to the regional distribution center to get the address right. But I guess it's not ABP's fault.

Good very quality product better than I expected! Unfortunately new band is slightly narrow for my Panerai submersible , which means there is gap where you can see the pin! (Connecting the band to the watch) .slightly disappointed, it doesn't fit better !But overall a great product !!????

Very well made and finished watchband. Good service and delivery times.

A bit slow but good quality products

service within the agreed times

Alligator nato made and shipped fast. That's the strong point. And it gives a real character to my Submariner. On the other hand, I'm a little disappointed because it's more matte than on the photo (I should have chosen glossy). From a distance, it looks like printed calfskin... We'll also have to wait and see how it holds up over time, as the skin is thin and the Nato imposes creases that may lead to cracking. We'll see. In any case, a unique product, as ordered. I'll certainly be ordering another bracelet from ABP in the future.

Quality products. This is the third watch strap that I have ordered and not disappointed with it, however, I have to ding you on the fact that you lost track of the original shipment and I needed to contact you to have it resolved, by sending a second strap.

Poor stitching of NATO Strap in that, within one week, one of the stitches in the NATO Strap came undone and I had to Superglue it where the stitch came undone. Also, the Buckle is very thin. For a large watch 43mm, it appears flimsy in contrast to the watch. The customization was exactly as described and completed quickly which is why the review is two stars instead of one, but incredibly flimsy craftsmanship from an ostensibly higher end brand. Disappointed!!

Long shipping timeProduct does not match pictures (different color)

Hi There, we loved your product the only thing is the watch strap gets dirty so quickly. What's the best way to clean it??

The strap is terrific. BUT I also ordered spring bars which did not arrive and I am not receiving responses to my emails to rectify the problem

Stingray strap looks a little bit plasticAligator leather the same. I think it's the way they treat/polish the leathers.Size run a little bit big vs what they describe

Product is okDelivery too long with no information.Basic packaging for a 230€ alligator strap

The product arrived late.

Happy with the product and customer service. Took a bit too long to be sent off, and there were some issues with the parcel being returned. Other than that great experience.

- Poor information provided by the customer service and the website as the Rolex R Strap (rubber) doesn't really fit the aesthetics of Datejust 36 Ref.16233 (there's a gap between the bezel and the strap).

I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????

Only part of my order was fulfilled. I ordered a black strap for my Rolex 214270 with a universal glide-lock clasp as I don't want to take my bracelet apart. However, only the strap arrived and no clasp in the package. So I now have to go through the hassle of returning everything and initiating a refund on my credit card. A very annoying and frustrating experience.

Product received in good order,will continue to purchase in near future .. cheer

Great website, easy configuration of individual straps. Delivery time was many weeks. However, great products!

Bracelet delivered on time and well made. I was surprised by the color compared to the website. But I guess that's because of the light. Happy overall.

Order was shipped quickly. Packaging of products could be done a little better. I do understand that it helps keep costs down for the consumer. Asked a few questions through the email, however response was a little slow. Took 3 days to reply.

A little long in terms of lead time, but that's the price to pay for exceptional bracelets with a perfect finish. Having tested most high-end bracelet manufacturers, ABP really stands out: top quality.

Disappointing product, perfectible finish (badly distributed yellow paint).I'm not convinced that this product, an iphone XR shell fulfils its purpose, it seems too short at both ends of the device... A possible design flaw.

Good responsiveness to stock problems.

The bracelet is much too thin

Have bought 2 watch straps from ABP

The strap configuration system and the choices are excellent. ...but the system never lets you order. Tried several times with different browsers, after the final step you end up on the home page with an empty cart and no order.I liked the strap I made, so I tried again and made a PDF with the configuration –no problem with the excellent tool. …and then I tried ordering by email. No reply. Tried again. No reply for days. Tried again, got some replies.... to make things short: It took another few days of waiting and asking for info before I got a nice reply and useful improvement to my design …blabla… same difficulties with the payment link Finally got payment done.No information on the status after the estimated delivery time was over a few days... request by email... no reaction... few days later: the strap arrived and I love it :) Final small disappointment is I never got the discount for registering on their page, which I did before my order. They somehow missed it too, when I asked for it by email – a little late after paying the full amount – you may guess it: no reply Note that I wrote in English, not French

Although it shipped quickly and looks good, I received a strap with incorrect size tension bar on one side. I mailed days ago for assistance in replacement and have received no response.

The site, the products and the service are of good quality...I would like more promotions on the Internet.

Very disappointed with this company, I ordered a strap according to my watch with curved end, and although they knew the model and the brand of my watch, the area of the case was very thick and rubbed, after telling them what happened, I only received an answer about it with a ridiculous discount for next purchases and never answered my emails anymore, I can only think of a huge lack of professionalism and the worst of all of respect and education towards the customer, nothing recommended.

Straps which this company makes has a premium quality. Delivery of my parcel was very quick, I'll do recommend ABC Concept to my friends

Order received quickly, no problems, but not super quality bracelets.

Loop not centered.

Good service some from start to finish

Good experience, response to my queries were very prompt and helpful. Delivery was very quick and most importantly, the product was very well made.Good experience!Thank you!

good, 90% faithful to the original

more than two months to receive just NATO !! Wake up ABP and from France to France