Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2 and 5 stars

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R
Romain
Rating: 5 out of 5
following a purchase from 20/02/2018
I wished to have a very nice and special wrist for my favorite watch and was concerned about ordering online but the configuration software is easy with possibilities I would not have imagined and wider than competitors (I recommend the special alligator leathers!)Final result is even better than what I have dreamed: the looking is awesome, quality great and service excellent with a quick Delivery.Of course it's not cheap but it's simply worth the price because we talk about a tailor made product handcrafted with passion an love.Thank you for having given a second life to my Watch!
A
Arnault
Rating: 2 out of 5
following a purchase from 20/02/2018
more than two months to receive just NATO !! Wake up ABP and from France to France
Response from Abpconcept
Veuillez accepter nos plus sincères excuses pour ce retard, cela ne se reproduira pas !
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Norman L.
Rating: 5 out of 5
following a purchase from 16/02/2018
1st order at ABP for a classic orange Magellan wallet. Fast delivery in Guadeloupe. Meticulous workmanship. Strolling around the site makes you want more complicated creations in beautiful leathers, some of which look gorgeous!
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Response from Abpconcept
Thank you for your comment, it gives us great pleasure. You're right, all our leathers have their charm, and some of our creations still amaze us with their beauty.
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Bruno R.
Rating: 5 out of 5
following a purchase from 15/02/2018
Great products and order management.
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Response from Abpconcept
Thank you, it was a pleasure :)
M
Morgan
Rating: 5 out of 5
following a purchase from 10/02/2018
Great listening skills and results above my expectations, to be recommended.
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Response from Abpconcept
We do our best to satisfy you, we're happy to do it! We thank you very much.
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Matt K.
Rating: 5 out of 5
following a purchase from 09/02/2018
Every order exceeds my expectations
Response from Abpconcept
thank you very much !
F
Frederic G.
Rating: 5 out of 5
following a purchase from 09/02/2018
On time, even fast RAS
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Response from Abpconcept
Thanks, we do our best :)
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Fabrice B.
Rating: 5 out of 5
following a purchase from 07/02/2018
good service. i ordered from Martinique, no problem, quick delivery, nice product. I recommend. Fabrice
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Majella E.
Rating: 5 out of 5
following a purchase from 02/02/2018
Arrived as expected well packed and everything in order
Response from Abpconcept
Thanks, it's whatever we wish :)
B
Bartek
Rating: 5 out of 5
following a purchase from 01/02/2018
Excellent service, great quality of products. I ordered an alligator strap on Monday and got my shipment in Poland on Friday, with a little bonus
C
Christophe G.
Rating: 5 out of 5
following a purchase from 31/01/2018
Thank you for your perfect service and reactivity
Response from Abpconcept
Thanks for all !
M
Mark M.
Rating: 5 out of 5
following a purchase from 31/01/2018
Another great purchase! My 3rd order of 2 awesome straps
Response from Abpconcept
Thanks for your loyalty and your trust !
G
Guy W.
Rating: 5 out of 5
following a purchase from 30/01/2018
As usual, a flawless bracelet. This is my third but not my last.
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Response from Abpconcept
Thank you very much for your trust and loyalty. You can count on us to make your bracelets to perfection.
L
Laurent
Rating: 2 out of 5
following a purchase from 21/01/2018
Customer care is almost non-existent.
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Response from Abpconcept
We apologize if your order wasn't tracked carefully enough. We'll be more meticulous next time.
A
Andrea T.
Rating: 5 out of 5
following a purchase from 20/01/2018
Best custom for your wristwatch !
Response from Abpconcept
Thanks for all !
T
TQM
Rating: 2 out of 5
following a purchase from 18/01/2018
Order forgotten and therefore received a long time later following several reminders and badly designed bracelets: 8 holes to close it with the pin buckle!!!! Ridiculous. +Finish not worthy of the price. Sorry, I've always had a good image of ABP, but this time it's really not worthy of the reputation...
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Response from Abpconcept
Please accept our apologies for this error. We understand your feelings, and we hope you will change your mind. We will do our best not to forget any more orders, but this is a human error. Thank you for your understanding.
D
David R.
Rating: 5 out of 5
following a purchase from 18/01/2018
Great experience from JapanSuper fast delivery after what was a simple buying experience. I'd love to see some more sample photos as they are very inspirational. Otheriwse perfect. Lovely products - better than the strap from IWC it replaces.
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Philip T.
Rating: 2 out of 5
following a purchase from 17/01/2018
Although this was an inexpensive calf strap & was well made, I expected it would have the ABP panache & style but, sadly it did not & was very ordinary.
Response from Abpconcept
Hello Mr Tarlow,We are very sorry that this product has not satisfy you. We are trying our best to satisfy every customer and hope that you can trust us in the future to make you a beautiful strap !Best Regards,ABP Team
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Nico P.
Rating: 5 out of 5
following a purchase from 16/01/2018
Great product , exceptional shipping.
Response from Abpconcept
Thank you Mr Poletti !
P
Pierre
Rating: 5 out of 5
following a purchase from 13/01/2018
Beautiful bracelet, sent quickly - perfect!
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V
Rating: 5 out of 5
following a purchase from 11/01/2018
Great strap - old fashioned quality and service. Much better than the watch branded straps on price and arguably better quality.
K
Kerav
Rating: 5 out of 5
following a purchase from 03/01/2018
A must-visit address for dressing our pretties. On-time delivery and superb product quality.
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Miles
Rating: 5 out of 5
following a purchase from 03/01/2018
I ordered a custom watch strap for my TAG Heuer Autavia. The website is extremely easy to use, but Diana from the ABP team was even more helpful. I initially specified an ABP clasp, but Diana reached out to let me know that the strap wouldn't be compatible with a TAG clasp if I did this. She quickly amended the order and the result strap fitted the watch and clasp perfectly.I love the strap and will be back for more!
M
Michal
Rating: 5 out of 5
following a purchase from 31/12/2017
Thanks for very nice strap which is also of very good quality.All of my wishes rgearding colour, stiching and some extra ones have been fulfilled. I am very happy with my custom made strap I got from ABP Paris!
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Alice C.
Rating: 5 out of 5
following a purchase from 29/12/2017
Outstanding product & Service!!
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Francois-gerard B.
Rating: 5 out of 5
following a purchase from 27/12/2017
Ok everything is perfect especially communication
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Romain C.
Rating: 5 out of 5
following a purchase from 27/12/2017
very good advice and very professionnal It changed completely the aspect of my watch and make it unique
C
Caroline
Rating: 5 out of 5
following a purchase from 26/12/2017
The best bracelets at every level! Incomparable personalization and unrivalled craftsmanship. The finest in French craftsmanship.
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David
Rating: 5 out of 5
following a purchase from 25/12/2017
Amazing quality and workmanship. Expensive but certainly worth the cost.
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Mark M.
Rating: 5 out of 5
following a purchase from 22/12/2017
If you want excellent service AND a stunning strap, this is the place to be! Ordered 2 custom straps and again I'm blown away! Thanks!!!
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Martin G.
Rating: 5 out of 5
following a purchase from 21/12/2017
Great experience, top product
H
Hervé S.
Rating: 5 out of 5
following a purchase from 15/12/2017
Excellent service
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Tiago A.
Rating: 5 out of 5
following a purchase from 12/12/2017
impeccable finish. fantastic case!
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Random
Rating: 5 out of 5
following a purchase from 09/12/2017
Perfect, beautiful bracelet delivered on time.
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Alistair
Rating: 5 out of 5
following a purchase from 02/12/2017
Exactly as specified and excellent workmanship.
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Stéphane
Rating: 5 out of 5
following a purchase from 01/12/2017
This company is a treasure. Very good contact with the team to find the best mesures depending on my wrist / existing folding clasp for the best comfort. Quality is at its best. I look forward to ordering again.
C
Christophe
Rating: 5 out of 5
following a purchase from 28/11/2017
top service , fast shipping and excellent ware
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Tesseron
Rating: 5 out of 5
following a purchase from 28/11/2017
Bought a rstrap 14, very good product ( maybe a bit small even in maxi size for a bit strong wrist ) and great store staff !!!!
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Bradley K.
Rating: 5 out of 5
following a purchase from 22/11/2017
The best strap maker in Paris!
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Saida I.
Rating: 5 out of 5
following a purchase from 11/11/2017
OEM Quality! Excellent and fast work. My first address when I will need a new strap.