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A
Rating: 5 out of 5
Reactivity, listening, advice and kindness on the phone - the best service I have ever experienced.
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Customer reviews of Adjust
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 634 published reviews
Summary of reviews
The cushions consistently deliver comfort and noticeable support for the lower back and seating positions, with reviewers highlighting improved driving comfort, reduced back pain after long trips, and a dependable fit for both driver and passenger seats. Customers repeatedly praise fast and reliable delivery, easy installation, and products that match or exceed descriptions, enabling seamless use from the moment they arrive. The overall reliability and practical design are underscored by repeat orders, durable materials, and positive experiences across multiple travel distances, including long road trips and hospital-recommended installations. The service side is favored for clear information, professional assistance when needed, and satisfactory returns or exchanges that reinforce confidence in the purchasing experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
The site is perfect. If I remember correctly, I placed my order on a Wednesday, the parcel left on Thursday and was delivered on Friday morning. What's more, I was kept constantly informed of the progress of my order. I can only give the maximum mark.
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A
Rating: 5 out of 5
Very serious I recommend it!
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A
Rating: 5 out of 5
Quality welcome, follow-up and service, very good address
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A
Rating: 5 out of 5
So far I've noticed a significant improvement in my lower back pain. I recommend your product.
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
honest service. was reimbursed for a purchase that didn't suit me in the end.
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Response from Adjust
many thanks for this comment which is my reward Mr. Petre. Jean Tognet / Adjust designer
A
Rating: 5 out of 5
impeccable order expected delivery with sms.
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A
Rating: 5 out of 5
Material delivered quickly, parcel in good condition, complete.
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A
Rating: 1 out of 5
Poorly packaged product, received in a battered cardboard box, fortunately the plastic packaging was in good condition. I will not recommend it again.
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Response from Adjust
Hello Mr Soher, I'm sorry you weren't well served. As stated in the message left on your mobile, I would like to speak with you to better understand the seriousness of the problem and relay it to my logistician to avoid this type of problem in the future. I hope I'll have the opportunity to see you online soon. Yours sincerely
A
Rating: 5 out of 5
many thanks! perfect
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A
Rating: 5 out of 5
I ordered another backrest for my 2nd vehicle, as my driver's seat lacked lumbar adjustment. Since this installation, everything has gone much better, and I'm as comfortable as I was in the other vehicle, i.e. without any pain. I CANNOT UNDERSTAND WHY SELL VEHICLES WITH DRIVER'S SEATS WITH LOWER BACK ADJUSTMENTS. AD'JUST has a bright future ahead of it. In any case, well done to you, you're a great help. Thank you very much.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Order received very tentatively. The seat is very comfortable. To be seen in the long term.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good site for people like me who have back problems. An occupational therapist at the center where I was doing my rehabilitation recommended this site to me.
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A
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
There was a delivery problem on the part of Ajust's service provider which was very quickly resolved after direct contact. Great responsiveness.
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A
Rating: 3 out of 5
Catastrophic delivery
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Response from Adjust
Hello Mrs. BENCHABBI, what happened to the delivery of your ad'just cushion? Our logistics subcontractor, AXE Logistics, ships on time with partners selected for their reliability, in particular DPD Predict.
How could this delivery have been so"catastrophic"? Kind regards.
How could this delivery have been so"catastrophic"? Kind regards.
A
Rating: 5 out of 5
VERY WELL...Being a small car, I was always having to get back into my seat, in every car I drove. I had to raise the seat as high as possible, which meant that my knees were very close to the steering wheel... not very comfortable. As for the sides, I had no hold at all....seats being too wide for me! With the purchase of the backrest and seat cushion, I no longer need to raise my seat all the way up, and my lumbar support is very satisfactory, thanks to the 2 cushions that position themselves on the right and left, held in place by anti-slip strips, which I don't hesitate to reposition.....I don't regret my purchase. I also received my order very quickly...Great!
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Congratulations on your products and thank you for making my spine feel so much better!
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A
Rating: 5 out of 5
The after-sales contact is very quick and very friendly.
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A
Rating: 5 out of 5
The product corresponds to my expectations at the lumbar level.
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A
Rating: 5 out of 5
The pump didn't work. Three days later I received a new pump which works perfectly.
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A
Rating: 5 out of 5
Very useful in the car for back comfort.
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A
Rating: 5 out of 5
Very serious company. Honest in case of return. To be recommended.
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A
Rating: 5 out of 5
It's a very well done site with accurate data on low back pain and a very clear explanation of the products on offer. I am very satisfied with the products (seat and lumbar cushions) which have greatly improved my posture in the car.
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Very professional company that listens to its customers. Very present, patient, and doing its utmost for your well-being and satisfaction when you encounter a small problem.
I personally thank this company for its professionalism.
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I personally thank this company for its professionalism.
A
Rating: 5 out of 5
Simple
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A
Rating: 5 out of 5
This is the second seat cushion I've bought. This one is for the passenger.
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A
Rating: 5 out of 5
very good, fast service and good help with the product. More than reasonably priced. I would recommend
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A
Rating: 5 out of 5
At the end of March 2018, I bought a V3 Confort + seat cushion. I expressed my opinion, which in a nutshell was a bit mixed. However, it evolved so positively over the miles that I purchased not only another seat cushion, but also two lumbar cushions. In the case of the latter, my experience is too recent for me to be able to give an authoritative opinion, but I have little doubt as to their effectiveness. In addition to these comments, I must point out that I have had a number of contacts with Mr. Jean T.... of Adjust, with whom I have found a particularly attentive ear and received sound advice. These comments are particularly positive and one might think that they are biased. They reflect my experience and that of my wife with a Renault Kadjar.
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A
Rating: 5 out of 5
Very efficient!
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A
Rating: 5 out of 5
Perfect I will order the 2 same items for me
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A
Rating: 2 out of 5
In my order tracking, the order delivered a week ago has still not arrived and my request for a return in accordance with the law and ajust's terms and conditions of sale has still not been authorized.
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Response from Adjust
Dear customer, we are very sorry about this situation. We will do everything in our power to rectify the situation and ensure your satisfaction. We are analyzing the situation and will get back to you as soon as possible. Best regards.
A
Rating: 5 out of 5
This cushion is very useful...Perfect delivery.
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A
Rating: 5 out of 5
Formidable, I have a 1955 MG, I had a terrible backache after a few km, this WE I did 150 km, no backache. I'm living again. Thanks a lot.
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A
Rating: 3 out of 5
Very happy with my purchase. The booster cushion is comfortable and stable thanks to the support pads on the ribs. On the other hand, very long delivery.
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Response from Adjust
It's a shame to give a 3/5 rating for a delivery problem during the May bank holidays ... Especially as we offer several options, including chronopost ... and the Point Relais delivery you chose was offered to you. Yours sincerely The ad'just team