Customer reviews of Adjust

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9,6 /10
Overall rating: 9,6 out of 10
Based on 634 published reviews

Summary of reviews

The cushions consistently deliver comfort and noticeable support for the lower back and seating positions, with reviewers highlighting improved driving comfort, reduced back pain after long trips, and a dependable fit for both driver and passenger seats. Customers repeatedly praise fast and reliable delivery, easy installation, and products that match or exceed descriptions, enabling seamless use from the moment they arrive. The overall reliability and practical design are underscored by repeat orders, durable materials, and positive experiences across multiple travel distances, including long road trips and hospital-recommended installations. The service side is favored for clear information, professional assistance when needed, and satisfactory returns or exchanges that reinforce confidence in the purchasing experience.

Reviews 1, 3, 4 and 5 stars

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Nicole R.
Rating: 5 out of 5
following a purchase from 18/05/2024
Good reception of the parcel, very satisfied with my order.
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Response from Adjust
Thank you for your comment. Your satisfaction is our reward. We look forward to hearing from you. The ad'just Team
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Luca S.
Rating: 5 out of 5
following a purchase from 26/04/2024
arrived defective I wrote an email and they called me directly to send me a replacement new one.
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Response from Adjust
Thank you for your comment. ad'just wants the satisfaction of its customers. Sincerely. The ad'just team.
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Christiane N.
Rating: 5 out of 5
following a purchase from 15/05/2024
The problem is that the seat slips, and I think you'd need straps to prevent that.
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Response from Adjust
Thank you for your note and comment. The cushion can indeed move when getting in or out of the vehicle. It's usually quite easy and almost instinctive, with a little pressure on the heels, to readjust its position. Once seated, with the weight and anti-slip strips, it doesn't move. It's hardly possible to add straps, as they will lift the seat cushion when you're not sitting on it. The best solution is to attach it to the lumbar adjust. Best regards. The ad'just Team.
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Nicolas M.
Rating: 5 out of 5
following a purchase from 03/05/2024
Overall, the product corresponds well to the description. The cushion does indeed help to maintain the driver in the seat, with greater comfort. One small drawback: the fastening strap for one-piece seats would benefit from being made of a soft fabric, to better adapt to the different seat shapes. Likewise, a small elastic strap running around the back of the seat would be useful to keep the side cushions in place and prevent the door-side cushion from folding towards the middle of the seat when you sit down.
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Response from Adjust
Thank you very much for your comments, ratings and suggestions for improvement! Regarding your ideas for improvement, for the lateral lumbar stabilizer cushions, it's hardly possible to connect them with an elastic strap running around the seat, as some seats contain side airbags, and it's really dangerous to impede airbag deployment. We therefore opted for a "hinge system", so that when the seat is hooked, the cushion folds inwards rather than unhooking (as was the case with earlier versions). As for the fixing kit for one-piece seats, this too is rather complex. Trials were carried out with fairly strong elastic gripping fabrics, but even when they were strong, the fastening was no longer sufficient. I'll have to try again. All the best. J Tognet Designer
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Antoine D.
Rating: 5 out of 5
following a purchase from 09/05/2024
I received the goods I had ordered fairly quickly. But my wife had tried the product and it didn't suit her. I sent the goods back the next day. I have received my return slip.
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Response from Adjust
Thank you for your comment. It's rare that ad'just doesn't provide a solution to back problems in the car, and unfortunately that was the case for your wife. Your approach was the right one: you had to try. In the event of a negative result, adjust will send you a colissomo voucher for the return shipment, and will reimburse you on receipt of the return package. The adjust team.
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Mireille S.
Rating: 5 out of 5
following a purchase from 04/05/2024
Fast delivery and very satisfactory product
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Response from Adjust
Thank you for your comment and rating. The ad'just team remains at your disposal. Best regards.
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Nicole S.
Rating: 5 out of 5
following a purchase from 03/05/2024
Great!
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Marie-Odile M.
Rating: 5 out of 5
following a purchase from 22/04/2024
The product seems fine, I don't drive yet, so I can't give an opinion on comfort. Cdt
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Response from Adjust
Thank you for taking the time to leave this comment. Our ad'just equipment should meet your expectations for comfort and a better position in your seat. ad'just remains at your disposal. Sincerely
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Nadine B.
Rating: 5 out of 5
following a purchase from 26/04/2024
Perfect
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Response from Adjust
Thank you for taking the time to send us your comments. The ad'just team remains at your service. Best regards.
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Catherine H.
Rating: 5 out of 5
following a purchase from 08/04/2024
Ordered Monday morning, received Tuesday afternoon. Perfect!
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Chantal M.
Rating: 5 out of 5
following a purchase from 29/03/2024
Rather effective after a long two-day trip.
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Marie Claude G.
Rating: 4 out of 5
following a purchase from 02/04/2024
Serious business. The item on offer is of good quality, and its support helps me a lot. The only drawback is that the seat cushion slips despite the grip strips, which aren't enough.
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Claudine M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Great product, being able to manage back swelling is perfect. I recommend this product
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Thierry C.
Rating: 5 out of 5
following a purchase from 31/03/2024
Fast delivery, easy installation and a product that lives up to expectations. My wife's back is testimony to this.
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Samir C.
Rating: 5 out of 5
following a purchase from 22/03/2024
Good quality product perfect order processing and shipping service I recommend
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Christine G.
Rating: 4 out of 5
following a purchase from 05/03/2024
only 4 stars because no fixings if the seat is integral ...For the rest it's an excellent product, I'm satisfied!
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Response from Adjust
Thank you for taking the time to send us your comments. However, as we pointed out, this is not correct: in fact, our store does offer a mounting system for the so-called "integral" or "monobloc" seat, the KIT DE FIXATION. (The latest Twingo, the Smart, the Mercedes A-Class, many motorhomes have this type of seat requiring this kit). You'll need to follow the "installation guide" carefully to ensure a secure fit. We remind you that this KIT is exclusively for the "integral" seat, and that all seats equipped with conventional headrests mounted on two rods do not need it. The ad'just Team.
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Christine G.
Rating: 4 out of 5
following a purchase from 05/03/2024
only 4 stars because no fixings if the seat is integral ...For the rest it's an excellent product, I'm satisfied!
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Response from Adjust
Hello Mrs Gilardi, it's a pity I didn't get a reply to my request that you modify your comment, which was well-intentioned, but which I'm going to ask Avis Garantis to remove as it gives a false indication to other potential buyers, since there is indeed a fastening system in the ad'just range, designed for an "integral seat". Best regards.
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Pascale A.
Rating: 5 out of 5
following a purchase from 19/02/2024
Very good product Easy to install and very comfortable I use it on my daily commute and can easily adapt it when I'm also a passenger.
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Philippe T.
Rating: 5 out of 5
following a purchase from 04/03/2024
R.A.S. it was an order of spare parts received on time. Thank you
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Gunther M.
Rating: 5 out of 5
following a purchase from 29/02/2024
CORRECT TRACKING AND TRACING
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Raymond K.
Rating: 5 out of 5
following a purchase from 26/02/2024
No problems at all. Everything was done quickly and postal collection was a good solution.
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André S.
Rating: 5 out of 5
following a purchase from 26/02/2024
Efficient and practical inflatable lumbar support.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 16/02/2024
CLEAR
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Thierry L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Very good product I recommend it. Very professional.
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Gaelle G.
Rating: 5 out of 5
following a purchase from 04/02/2024
Great product, tested on a 5-hour journey, I was much less sore than usual! As for the service, impeccable, there was a glich and I didn't receive an order confirmation, I contacted the company and received a very quick and courteous reply. Delivery was fast and trouble-free. Thank you, I highly recommend both the product and the company.
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Franck B.
Rating: 5 out of 5
following a purchase from 02/02/2024
Ras
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Bruno P.
Rating: 5 out of 5
following a purchase from 14/01/2024
Product corresponds perfectly to my expectations.
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Madalena L.
Rating: 5 out of 5
following a purchase from 29/01/2024
Correct parcel and good delivery tracking
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Pierre-Marie G.
Rating: 5 out of 5
following a purchase from 25/01/2024
Very good product, my third purchase. Just one comment: the seat foam doesn't last more than a year. Is it under warranty? Thanks
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Lucien D.
Rating: 5 out of 5
following a purchase from 21/11/2023
Hello Received quickly recent purchase so I'm waiting to see how it's used on an Suv and a Motorhome. Easy to install and clear instructions.
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Response from Adjust
Thank you very much for your testimonial and rating! Camping car? .... Are there headrests with rods? If not, you will have to fix the lumbar cushion with the "fixing kit". Best regards. J Tognet -Concepteur ad'just
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Rene F.
Rating: 5 out of 5
following a purchase from 05/11/2023
i've tried this seat with the lumbar support and i can't do without it.
As my company has a small fleet, I've ordered one for all the vehicles. It's a really effective product that I'd recommend.
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Response from Adjust
Thank you so much for another testimonial, Mr François. It really means a lot to us. Sincerely yours.
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Ronan P.
Rating: 5 out of 5
following a purchase from 20/10/2023
Very good, great site, fast delivery. But still back pain in leg
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Response from Adjust
Hello Mr Perroteau, thank you for your rating and your testimonial. However, like you, we are disappointed by the lack of results. How does your back pain translate? Where is it located? How did it start? Yours sincerely The ad'just Team.
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Rene F.
Rating: 5 out of 5
following a purchase from 03/10/2023
I received the parcel very quickly, and the Ad'just team provides impeccable after-sales service. After two weeks' use, I'm very satisfied and I'm going to buy some for the rest of my fleet. In short, I recommend this product.
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Valérie I.
Rating: 4 out of 5
following a purchase from 06/10/2023
Good lumbar cushion, works well with seat cushion
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Sophie B.
Rating: 5 out of 5
following a purchase from 14/10/2023
Super
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Pascal M.
Rating: 5 out of 5
following a purchase from 08/10/2023
Express delivery, the equipment arrived in quality packaging. All that's left is to install it and try it out on a...significant journey.
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Daniel R.
Rating: 5 out of 5
following a purchase from 10/10/2023
received on time, but no advice yet on use of backrest and seat
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Serge A.
Rating: 5 out of 5
following a purchase from 04/10/2023
Super
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Claudine D.
Rating: 5 out of 5
following a purchase from 05/10/2023
Items ordered on 05.10.2023 before noon and delivered the next day, impressive! Bravo Ad'just and GLS.
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Madeleine M.
Rating: 5 out of 5
following a purchase from 28/09/2023
Correct delivery Well packaged product
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