Adjust is recognized for its efficient and fast delivery, with many customers noting that their orders arrive quickly and in good condition. The product quality stands out, particularly with the lumbar cushions and seat covers, which are described as comfortable, well-designed, and effective at relieving back pain during long journeys. Customers also highlight the ease of installation, making it simple to set up the products without hassle.
Good at the site. Regarding customer service, I haven't had to deal with them yet.
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Response from Adjust
Hello Jérôme,
Thank you very much for your positive feedback on our site! We are delighted that your experience is satisfactory.
Best regards,
The Adjust shop team.
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Valérie C.
Rating: 4 out of 5
following a purchase from 04/06/2026
Store and service no problem it's the product that does not satisfy me.
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Franck J.
Rating: 4 out of 5
following a purchase from 18/05/2026
Third order with Adjust, too bad for the last delivery the seat cushion has taken a bad fold, presumably during transport, I hope it will return to its original shape with use...
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Donald S.
Rating: 4 out of 5
following a purchase from 17/01/2026
Good product. In use Price a bit high
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Olivier S.
Rating: 4 out of 5
following a purchase from 31/10/2025
Fast and compliant delivery. Seat configuration easily adjustable. Effectiveness to be seen over time.
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Response from Adjust
Thank you for your testimony Olivier. We hope you will appreciate ad'just in the long run! When everything is fine, and back pain is reduced, we no longer think about our ad'just cushions. It is when removing them, for example during a little cleaning, that we realize how much they have transformed the seat and are indispensable.
Best regards. J. Tognet - Designer ad'just
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Michel A.
Rating: 4 out of 5
following a purchase from 29/10/2025
On all Adjust documents, no date or delivery time
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Response from Adjust
Thank you for your remark! It is true that the mention "J+2 if the order is placed before noon (except weekends)" had disappeared from the information regarding the choice of carriers for Colissimo. This has been restored thanks to you. Best regards. J. Tognet Designer ad'just
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georges J.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very good service, top-notch
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Marie-Helene O.
Rating: 4 out of 5
following a purchase from 07/04/2025
Very good
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francois J.
Rating: 4 out of 5
following a purchase from 08/08/2024
Product not yet tested but looks perfect. Delivery time and no problem. Thank you
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Response from Adjust
Thank you for taking the time to comment. ad'just Customer Service.
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Philippe S.
Rating: 4 out of 5
following a purchase from 28/07/2024
Compliant product
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Response from Adjust
Thank you for your comment. ad'just Customer Service
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viviane F.
Rating: 4 out of 5
following a purchase from 12/07/2024
Product conforms and fast shipping 👌
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Response from Adjust
Considering the comment ... too bad about the "only" 4 out of 5 ;) Sincerely.
Customer Service adjust.
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Marie Claude G.
Rating: 4 out of 5
following a purchase from 02/04/2024
Serious business. The item on offer is of good quality, and its support helps me a lot. The only drawback is that the seat cushion slips despite the grip strips, which aren't enough.
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christine G.
Rating: 4 out of 5
following a purchase from 05/03/2024
only 4 stars because no fixings if the seat is integral ...For the rest it's an excellent product, I'm satisfied!
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Response from Adjust
Thank you for taking the time to send us your comments. However, as we pointed out, this is not correct: in fact, our store does offer a mounting system for the so-called "integral" or "monobloc" seat, the KIT DE FIXATION. (The latest Twingo, the Smart, the Mercedes A-Class, many motorhomes have this type of seat requiring this kit). You'll need to follow the "installation guide" carefully to ensure a secure fit. We remind you that this KIT is exclusively for the "integral" seat, and that all seats equipped with conventional headrests mounted on two rods do not need it. The ad'just Team.
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christine G.
Rating: 4 out of 5
following a purchase from 05/03/2024
only 4 stars because no fixings if the seat is integral ...For the rest it's an excellent product, I'm satisfied!
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Response from Adjust
Hello Mrs Gilardi, it's a pity I didn't get a reply to my request that you modify your comment, which was well-intentioned, but which I'm going to ask Avis Garantis to remove as it gives a false indication to other potential buyers, since there is indeed a fastening system in the ad'just range, designed for an "integral seat". Best regards.
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Valérie I.
Rating: 4 out of 5
following a purchase from 06/10/2023
Good lumbar cushion, works well with seat cushion
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PUECH D.
Rating: 4 out of 5
following a purchase from 20/08/2023
No delivery made although it was validated with usurpation of signature Fortunately Adjust sent me another parcel... well done!
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Response from Adjust
ADJUST lodged a complaint with our logistician about this serious malfunction. And we immediately sent another set directly from our offices so that our customer would not be penalized ... this time received within 24.00!
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OLIVIER S.
Rating: 4 out of 5
following a purchase from 29/07/2023
flush compliant
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Charlie P.
Rating: 4 out of 5
following a purchase from 17/03/2023
I offered this seat for my husband for his back problems, given the disastrous state of our Belgian roads... It helps I appreciated the spontaneous contact of the site following my message, the kindness during our exchanges and the desire to help me find a solution to the little problem I encountered. Thank you very much for your honesty 100% reliable site, secure payment, fast shipping.
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Patrick R.
Rating: 4 out of 5
following a purchase from 22/03/2023
Relieves back pain fairly well
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Alain J.
Rating: 4 out of 5
following a purchase from 21/10/2022
no problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2022
product very good . delivery bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
Very fast delivery, very good product, perfect back support for the car, I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2021
I didn't give them 5 stars because of a delivery error: a part was missing. On the other hand, I'm still satisfied with their service, thanks to their quick response, which enabled me to receive the missing part very quickly.
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Response from Adjust
Thank you for your testimony, Mrs Drysek! My logistician's mistake (the first one) was detrimental for everyone ... except for the customer who had to receive the cushion instead of you ;-) .... It's a pity you didn't give a 5/5 rating for responsiveness, as these ratings are so important for a salesperson. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2021
order received promptly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2021
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2021
The product images are consistent with the merchandise received, fast delivery, very clear drawings.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
I am very satisfied with the adjust lumbar backrest, which is effective in alleviating my lower back pain on short journeys. However, as I live in a detached house and was present on the day of delivery, I did not see the delivery man...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
wrong distinction between lumbar and seat cushions
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
very good product, holds the sides well and is very good for people like me who suffer from back problems all year round.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2021
...............
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2020
very satisfactory order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2020
Top customer service following herniated disc surgery. I appreciate this product and top.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2020
Order received promptly, product corresponds to description
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Very good and possibility of contacting someone which is very good and reassuring.
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Response from Adjust
Thank you for your comment, Mrs Surjous ... but why did you only rate it 4/5? Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
I am happy with my purchase. The products are what I expected, with good quality. Very good customer service, the advisor is attentive and patient.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
satisfied with navigation and order tracking
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Article conforms to the presentation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Ras ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Very good seat cushion for car seats. When you're properly wedged in, the cushion doesn't move, especially thanks to the side cushions that support the legs and pelvis and are well designed and pleasant to the touch, given their mobile ball design. It's when you get out of the car that it goes. You have to reposition it every time you sit down.
It's a pity the seat cushion isn't longer. Indeed, this is a slight problem, as my car seat is quite long. I can slightly feel the end of the seat cushion ad'just under my legs, towards the front of the seat. But this doesn't in any way detract from the pleasure and comfort of sitting, as you're sitting a little higher than normal. For those, like me, who can adjust the height of their car seat, this is no problem at all. My car seat cushion, which is initially tilted too far back, as is the case with most car seats, is raised thanks to the 5 cm thicker cushion at the rear. Very appreciable. Thanks again.
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