Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1 and 2 stars

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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/11/2014
tres bien . ras tres bien
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/08/2014
Humidifier filter. I recently placed an order for filters. There were no instructions inside to explain how to use them. I had to go on the net to understand otherwise I almost sent it back thinking it was the wrong order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/07/2014
disappointment . product that leaked as soon as it was switched on and is of very mediocre quality. i will no longer order any product from this brand.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/07/2014
with air naturel, you can breathe deeply. you can trust air naturel. They are friendly by phone, reliable when a product is not available, you are notified by email immediately. your product is delivered within 2 or 3 days following your order. I recommend this site.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2014
After-sales service reminded 3 times. It's been 3 times that I've contacted the accounting department to get an invoice. I've been waiting 3 weeks for it... The person in accounting is also very unfriendly.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/02/2014
disappointed . The unit received does not work properly, in fact only the motor and light work. No misting or fragrance. Too bad for an air diffuser. So it cost me a lot of money for its uselessness.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/01/2014
Could do better. The products are satisfactory but the delivery charges are very excessive. I ordered filters and delivery cost me almost half the price of the filters. That's too much!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/01/2014
Disappointed. The test went well but there was no added value from the site in terms of advice. No deciphering of the test result. I sent an email with no response. EM
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2014
Disappointed with the shipping of my order. I ordered a product at the beginning of December and received it more than a month later. I was really disappointed by this delay, especially as the site didn't reply to my email asking about the status of my order and didn't make any commercial gesture to apologize for the delay!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/12/2013
not effective MEACO 10L . The advertisement states 10l. of water per day of dehydration. In a humid room , during 24 hours we collected 20 cc. of water !!!!!!!!!!!! In the laundry drying room, after 4 hours, 25 cc. of water was collected! I'm disappointed with the MEACO 10L.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/12/2013
assistant request and product quality . Good evening, I bought a FRED humidifier last year. In less than a year, the water heating system broke down. The after-sales service sent me a new FRED (with English plug...) . I've been using the new FRED for a month now, and the Teflon paint on the pan is already coming off, even though the appliance only worked for a month. At these prices, you'd expect better quality!!!!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/09/2013
BAD SURPRISE IF YOU CHANGE YOUR OPINION. I ordered 2 products delivered by COLIS RELAIS, I wanted to return 1, it turned out that the return is at MY EXPENSE. I'm used to ordering online, and I'm very disappointed by this way of working. The return by Colissimo would have cost me almost as much as the product. So if you're not sure, don't order because you HAVE NO RIGHT TO ERROR or to reconsider your purchase.
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