Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2016
Clear website and efficient delivery, faster than expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
Serious site and good products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2016
Late delivery was to be delivered in 48 hours I waited 12 days m
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/05/2016
The after-sales service for blueair sense+ and blueair aware does not know its products. The tone used in the messages is incandescent. I felt like I was being treated like a moron. AirNaturel seems to be the SAV France for the blue Air brand, because my support request was sent via the Blueair Friend application, and it was airnaturel who replied to my message.
The purchase process and delivery went smoothly. I urge you to listen to your customers better and not assume that they are stupid. As it is, if it's possible for you to order from another retailer, or to access Blueair support directly in Sweden, move on. If you have no choice... here's a customer's opinion, uncensored.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/04/2016
The device doesn't work as I expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2016
fast order processing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2016
My order suffered a significant delivery delay due to a warehouse move. I was quickly informed of the delay and was able to benefit from a change of delivery method following my reminder. Very cordial and accommodating e-mail and telephone contact.
Thank you very much!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2016
Relatively easy to navigate, no problems to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2016
Thank you!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/03/2016
not very effective, poorly documented, only positive point: the "device is recyclable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2016
Easy-to-find products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2016
nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2016
Over a certain weight, delivery is not free - this is not indicated on the quote!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2016
Very good site .serieux
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/02/2016
unit does not work, a few ml for a room full of humidity
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2016
Good service smooth and simple site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2016
Clear. On the other hand, the video is useless...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2016
Received what I ordered. ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2016
Hello, the unit seems to be working well and there's less humidity in the room, despite its size. On the other hand, when the unit is running, I regularly hear a loud metallic noise for about 30 seconds, as if the fans were rubbing against each other. Since my room is open to the public, this is very unpleasant. As my premises are open to the public, this is very unpleasant. Where does this come from and how long does it last? Thank you in advance for your reply. Yours sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2016
Pleasant site with plenty of choice and fairly fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2016
Site ok, nothing to say, good prices
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2016
Responsive site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2016
Responsive site and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2016
good value for money ras
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2016
Clear website, delivery announcement respected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2016
I received my parcel on time. However, I haven't tried the humidifier yet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2016
Order received promptly, as expected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/01/2016
Good, clear.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2015
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2015
No problems to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2015
Satisfactory, I just wish I'd had more notice of the shipment.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/11/2015
109€ for a dehumidifier that I found at another retailer at 89.99€, I'm very disappointed, I wanted to buy it directly from a specialist rather than from a supermarket and I got ripped off, http://www.vandenborre.be/fr/deshumidificateur/air-naturel-ddh20-1
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2015
good information
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2015
correct.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2015
Good site with good content but a bit expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2015
Quite a user-friendly site, but the products are expensive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2015
Very efficient and quality device. I bought it for myself about two years ago and recommended it to friends who immediately ordered it too. A total of 6 devices.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2015
tb tb
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2015
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2015
Responsive site, parcel delivered within 3 to 4 days.
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