Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 1 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2014
Excellent transaction, I recommend . I ordered a hot steam humidifier and a room air ionizer. Good products, well made and I hope reliable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2014
very good . good product . fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2014
air naturel attention a indice h ou d . i discovered air naturel hygro by consulting information about humidity on the net. I ordered a hygro at the price of 19 e a bargain but with the reception I note while making my tests that there is an index H or D well for what I wanted to make, I did not have the good one, I recommended a second one at the price of 40 e with index D I THINK THAT IN THE ADVERTISEMENTS, THE DIFFERENCE IS NOT MARQUANTE.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2014
fast delivery after order . I am completely satisfied with the service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2014
Good . Good evening While browsing your site, I noticed that the arcopa humidifier was no longer available. However, to buy it, you really have to want it, I think that the story of the password ect, for a little that you have to start again, then there is the fair because after when you give your email it tells you that you are a person who already has an email so it asks you the password again, but if it did not work at the depar there we get angry. Take the buyer's address, contact details, and basta..... the password system is badly designed Cordialement mr faraut
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2014
Meets my expectations: simple, efficient and quiet. Satisfied with both the delivery time and the products. Perhaps a little expensive, but not sure if the product will last long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2014
information, service, delivery and quality with nothing to complain about. The site is clear and precise. It's easy to compare models.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2014
I bought the Blueair 270E in the hope of eliminating the cigarette odours coming from the neighbouring apartments. _x000D__x000D_The air purifier is really very effective, as I haven't smelled any cold tobacco in my home for the 6 days I've been "testing" the device._x000D__x000D_ What's more, the 270E is very quiet at first speed and doesn't disturb me at all when I'm asleep. Higher speeds may be more audible, but they don't last more than 10 minutes. They are triggered only when a dust-generating event occurs (e.g., stirring a comforter causes dust to fly), or if an odor is detected (e.g., cigarettes, cooking).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2014
Very efficient dehumidifier. I am completely satisfied with this appliance. The only drawback is that the tank is not transparent.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2014
Very good . Very quickly received, very well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
order well received service correct . your service towards the customer is serious the follow-up is very correct
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/07/2014
disappointment . product that leaked as soon as it was switched on and is of very mediocre quality. i will no longer order any product from this brand.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2014
Small delivery problem handled perfectly. I hope to keep it for a long time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2014
Perfect except for the delivery. Quality material but delivery always damaged to the point of tearing the carton. Stadler Form puts a sales box in its own shipping box. Only just saved. Collissimo, the worst delivery service, always damaged. Air Naturel, fast processing, normal collection, quality material. Information requested by telephone actually handled professionally, composition of materials real identification of metals etc.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
Satisfied. Fast delivery and easy to use and read. I am satisfied with the product.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2014
After-sales service reminded 3 times. It's been 3 times that I've contacted the accounting department to get an invoice. I've been waiting 3 weeks for it... The person in accounting is also very unfriendly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2014
Trustworthy. Good advice when choosing a humidifier. Correct delivery and after-sales service. Can only say good things about them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2014
After 15 days of use, first impressions are confirmed: the air is healthier and no longer smells. What's more, the unit seems very solid and well made. However, the operating LED is too powerful (in a very dark room), and has since been painted black. A 4th speed for a night mode would be desirable, for an ultra-silent mode that's even quieter, even if less efficient.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2014
Hello,_x000D__x000D_Product in place and fully satisfactory for our cigar smoking customers. Non-smokers also applaud. Two cigar smokers have already ordered the product for their private homes! _x000D_Seul souci avec la documentation pour les douanes: 2 colis facturés pour le mème total donc les douanes ont prélevé deux fois les droits et la tva....Seul bémol.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2014
good material . good quality material out of the ordinary of what can be found in conventional trade
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2014
a serious and fast site. The prices are reasonable.the shipping is fast.the packaging of the products leaves something to be desired.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
I received what I ordered on time . What more can I say?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/02/2014
After 3 weeks of use, I'm completely satisfied with the unit for a small professional room where I use acrylic. The air is well renewed and no odors remain.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2014
After a week of daily use, we're very satisfied with the product, which fulfills its mission of purifying the air in our apartment._x000D__x000D_Good points: product quality, results obtained._x000D_Less points: product may be a little foggy at speeds 2 and 3, price a little high.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/02/2014
disappointed . The unit received does not work properly, in fact only the motor and light work. No misting or fragrance. Too bad for an air diffuser. So it cost me a lot of money for its uselessness.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2014
fully satisfied. choice - easy ordering - payment - fast handling. just one drawback: the delay in accessing the order tracking system.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2014
Very serious site, to be recommended. Very good after-sales service, very commercial, quick and serious handling of requests.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2014
Still nothing received - Well solved by Airnaturel.com . I ordered a 300 EUR device from air naturel. The purchase went well with no problems. As I live in Belgium, my only option for free delivery was Mondial Relay. I placed my order on January 21, 2014, and today, February 5, I still haven't received anything. The Mondial Relay website does confirm that they received the package on January 24, but since the message on February 1 "Parcel read at wrong relay" I have no more info... Mondial relay is a real nightmare!!! Avoid this carrier! If you search the internet, you'll see that I'm not the only one having problems with these people. Edit 25/02/2014: The problem has been well resolved by the folks at airnaturel.com. After mondial failed to deliver the package for almost a whole month, Airnaturel sent me a new package by Colissimo on 19/02. It arrived the next day. Thank you, airnaturel! As for Mondial Relay: don't trust them. After more than a month, the package is still undelivered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2014
good, fast but a little expensive . you can go there the service is fast and efficient
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/01/2014
Disappointed. The test went well but there was no added value from the site in terms of advice. No deciphering of the test result. I sent an email with no response. EM
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2014
good product. Product which fulfills its function well, thanks to it we have raised the humidity level to an acceptable level. Since then, we've had much less of a sensation of a dry throat and a permanently blocked nose. What's more, it's a reliable hygrometer. On the other hand, I find the price a bit high, but considering the benefits, it's easy to forget.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2014
DDH 20-1 air dehumidifier - Very professional and impeccable service - Product as expected. Product delivered on time and as specified on the website. Professional customer contact and very quick to react. I recommend after my 1st experience
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/12/2013
appreciated telephone response to my questions . I was hesitating between several models, in particular two, and finally decided on OSKAR thanks to the discussion I had over the phone. I'm very happy to have chosen the most complete model, where I can set the unit to night mode without lights, especially when the unit reaches the desired humidity and the lights flash. The unit is quiet and has a large water capacity.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/12/2013
Packed . Delivery time respected. Product description confirmed, satisfactory product.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/12/2013
assistant request and product quality . Good evening, I bought a FRED humidifier last year. In less than a year, the water heating system broke down. The after-sales service sent me a new FRED (with English plug...) . I've been using the new FRED for a month now, and the Teflon paint on the pan is already coming off, even though the appliance only worked for a month. At these prices, you'd expect better quality!!!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2013
very satisfied with the product, ultra quiet, reacts very quickly to changes in atmosphere. once the air has been treated, the unit returns to position 1 in auto mode, and the air quality is noticeable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2013
It's only been 2 weeks since I received the air purifier! However, we're delighted with our purchase, as the air in our bedroom seems even lighter and fresher. It seems that when we wake up, our noses and skin are less dry. The device is silent and we feel we're resting better.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2013
It's too early to give a pertinent opinion on the lifespan of the device and filters._x000D_On the other hand, after 2 weeks, I can already say that smoke and cigarette odors have completely disappeared. Moreover, the speed program automatically increases when you smoke._x000D_As for air quality ?????_x000D_I can't measure objectively._x000D_In any case, the desired goal (odors) has been achieved.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2013
very good once(belgium) . OK perfect explanations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2013
No worries! . easy internet ordering, delivery tracking and worry-free reception.
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