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A
Rating: 4 out of 5
Well on time
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good value for money.
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A
Rating: 4 out of 5
Difficulty finding consumables. I had to place a second order, losing the benefits of the promotion.
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A
Rating: 4 out of 5
Fast delivery, just one small problem: I couldn't find all the consumables.
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A
Rating: 4 out of 5
Product delivered promptly. Missing drainpipe mentioned in description not included in box. Wrong description a priori as mentioned absent on manufacturer's website and manufacturer's explanatory note of reason for its absence in the box.
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A
Rating: 4 out of 5
Product meets my expectations.
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A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
very good site. Easy to use. Only the " track & trace de GLS " did not work because the code was not completed when I confirmed my order. Not bad but annoying.
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A
Rating: 4 out of 5
reactif et leurs article sont de qualité
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A
Rating: 4 out of 5
Product delivered by parcel relay on time and as expected. 2nd order on the site with no worries.
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A
Rating: 4 out of 5
- Site navigation could be improved - Products are of good quality and delivery is fast - Customer service responds to e-mails within a day.
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A
Rating: 4 out of 5
Fairly easy to use
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A
Rating: 3 out of 5
Correct site Charming people But they told me that the device was very efficient I don't see this efficiency.
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A
Rating: 3 out of 5
The description may be misleading
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A
Rating: 4 out of 5
order conformed and arrived quickly
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A
Rating: 4 out of 5
It's a good site, but stock-outs are long. We need more stock and French manufacturers.
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A
Rating: 4 out of 5
My search was easy, delivery fast, device and start-up simple.
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A
Rating: 4 out of 5
Packaging battered and damaged but contents intact.
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A
Rating: 3 out of 5
I had a 10% discount coupon, but one of the products I wanted was not available, so they only gave me a 5% coupon... Not very commercial...
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A
Rating: 4 out of 5
Fast and efficient delivery.
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A
Rating: 3 out of 5
Why you get your deliveries signed for less than €50
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A
Rating: 3 out of 5
I had to phone them as I had heard nothing 1 week after ordering. I was informed that one of the items was out of stock. I asked to cancel the out-of-stock item in order to receive the other items. I finally received all my items, even the one that was out of stock.
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A
Rating: 3 out of 5
No confirmation email, no delivery note or invoices in the parcel, no invoice by email, delivery time longer than announced. Please send me the invoice
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A received device does not work
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A
Rating: 4 out of 5
lack of relay points in town center mairie
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A
Rating: 4 out of 5
I was delivered on time. However, the silver cube model I received was not the one I wanted. But I'd be happy with it.
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A
Rating: 4 out of 5
a slight difficulty in finding the right filter reference; but once on the right page, no problem ordering
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A
Rating: 4 out of 5
The only downside is delivery: on the site, the delivery options indicated are colissimo and Mondial Relay with Monday dispatch for weekend orders (see FAQ). At the time of ordering, the delivery method proposed was Geodis and not colissimo. The order was dispatched on Tuesday and I was unable to track the parcel, the link on the website sent me to the post office website. Geodis delivered the next day without any warning message (delivery to a company). Otherwise RAS.
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A
Rating: 4 out of 5
Simple, pleasant site, easy to order
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A
Rating: 4 out of 5
Strong packaging and very well protected fragile products. I would have given a 5* if the delivery times announced on the site had been respected.
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A
Rating: 4 out of 5
the site lacks clarity but Merlyne is very responsive so thank you to her.
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A
Rating: 4 out of 5
2 Product(s) compliant, delivery on time! We'll see about reliability. Have a nice day, M P
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A
Rating: 4 out of 5
despite a 2-day delay in delivery to the relay
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A
Rating: 3 out of 5
order tracking not going very well ( delayed updates )
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A
Rating: 3 out of 5
It's a pity that the site allows an order to be placed when the material is no longer in stock. We then placed a second order for an equivalent item, and the delivery was very fast and compliant.
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A
Rating: 4 out of 5
The product information is clear. For electrical appliances I missed the energy classification A B ...
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A
Rating: 3 out of 5
My order included two items: only one was delivered. After writing to them to say that the second item was missing, several days passed and then, ten days later, Air&Me wrote to me to say that "Our logisitque confirms that the preparation of your parcel was complete. Can you tell me if the selina has been delivered to you? ". A little annoyed, I confirm my first answer. The parcel will eventually be delivered.
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A
Rating: 4 out of 5
RAS, no particular opinion
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A
Rating: 4 out of 5
4 stars . The site is clear
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