Customer reviews of AIR AND ME

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
5 1 636 77% 4 346 16% 3 78 4% 2 22 1% 1 30 1%

Summary of reviews

Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2017
Very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2017
Not so easy to find where to click for credit card payment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
Clear site. Fast order arrived on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/01/2017
in spite of an inventory that was not announced before the order was placed, so the delay was not foreseen before the payment was made!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
Orders placed between 05/01/17 and 09/01/17 will not be shipped until 10/01/17 due to inventory.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/01/2017
Order well received and compliant. Just the shipment which charged 16euros should arrive the next day because my order was placed before noon and arrived a day late. So for the delay I only put 3 out of 5.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2016
What's the point? ...you can say anything on any site! it's irrelevant to others.that said your site is good, the order processing too, But the prices....!!!!!! sumptuous...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2016
product corresponds to my purchase delivered in a well protected parcel. however delays a little longer than expected, it would be necessary more detail on the follow-up of the order.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2016
Several products were missing on delivery. But after an e-mail complaint, everything was soon back in order: the mistake is human and it was quickly and well made up for!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2016
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
Clear and easy to find what you're looking for
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
simple and accessible
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2016
Good, but delivery time a bit long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2016
Serious company, attentive to customer needs. The Oscar humidifier I bought two years ago is working well, although contrary to the manufacturer's claims, the filters, which are supposedly anti-bacterial (and cost 24 Euros a pair), develop mould in less than a month, as opposed to the two to three months advertised. This is despite the care taken to replace the water and clean the tank, using hydrogen peroxide or white vinegar + their famous silver wire at 20 Euros a piece...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2016
Pleasant site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2016
Very good after-sales service (much better than darty who originally sold the device). Part a little long to deliver but works perfectly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2016
Good site, easy navigation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2016
The site features a wide selection of humidifiers and other products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2016
Too large a box for the order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/10/2016
no order tracking
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2016
No problem at all.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2016
tank too small too bad because the unit works well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2016
No problems with the site, even if the relay point was a bit far away. Because of mondial relay....
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/10/2016
Too bad I didn't have a choice of colors.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2016
as described
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
FAST, RELIABLE SERVICE
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/09/2016
Small delivery problem where Mondial Relay delivery was unavailable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/07/2016
a big package for two little things !!!!!! but it's ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2016
easy to read
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2016
It is normal that the parcel or parcels are delivered on time and without breakage.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2016
Clear website and efficient delivery, faster than expected.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/06/2016
one of the two items received did not correspond to the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
Serious site and good products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2016
Late delivery was to be delivered in 48 hours I waited 12 days m
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/06/2016
I had to call back 3 times for my order to be taken into account.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2016
fast order processing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2016
My order suffered a significant delivery delay due to a warehouse move. I was quickly informed of the delay and was able to benefit from a change of delivery method following my reminder. Very cordial and accommodating e-mail and telephone contact.
Thank you very much!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2016
Relatively easy to navigate, no problems to report
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